Help - Desktop (Mac)

Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:40:52 PM
2024-03-14 3:41:33 PM
MattSuda
Spotify Star
2206 Views
1 replies
0 likes

2206 Views
1 replies
0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

MattSuda
Spotify Star
2023-06-26 9:00:58 AM
2023-06-26 9:01:14 AM
MattSuda
Spotify Star
4623 Views
1 replies
0 likes

4623 Views
1 replies
0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:09:54 PM
2023-04-29 10:41:09 PM
MattSuda
Spotify Star
3481 Views
1 replies
3 likes

3481 Views
1 replies
3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

mariomrt
Casual Listener
2019-04-20 2:00:15 PM
2023-05-18 3:32:12 PM
bfteach
Regular
39134 Views
19 replies
1 likes
music stops

39134 Views
19 replies
1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

Goodman
Spotify Legend
2012-07-19 10:29:25 AM
165213 Views
0 replies
35 likes
Mac

165213 Views
0 replies
35 likes

Solved!! Problem logging in Spotify apps on both phone and Mac

PlanFree/PremiumCountryVietnam Device(iPhone 5, Samsung Galaxy Note 4, Macbook Air Early-2014)Operating System(iOS 10, Android 6.0.1, macOS Sierra 10.12.3.) My Question or IssueI tried logging in via app first on iPhone a few months back, and it was ...

jensakiwilbert
Casual Listener
Plan Free/Premium Country Vietnam Device (iPhone 5, Samsung Galaxy Note 4, Macbook Air Early-2014) Operating System (iOS 10, Android 6.0.1, macOS Sierra 10.12.3.) My Ques...
2018-09-23 3:40:17 PM
2018-09-25 2:18:46 PM
Loxer
Community Legend
1454 Views
5 replies
0 likes

1454 Views
5 replies
0 likes

Superuser Contribution Artist playlist wrong -Michael Jackson

Hello, When you go to the Michael Jackson artist page, you will see that other artists like Drake's and Justin Timberlake's music comes up. If I go to the Michael Jackson page, it's because I want to listen to HIS music, not Drake's. Spotify should n...

LeilanyLima
Regular
Hello, When you go to the Michael Jackson artist page, you will see that other artists like Drake's and Justin Timberlake's music comes up. If I go to the Michael Jackson page, it's be...
2018-09-19 8:38:29 PM
2018-09-25 2:12:50 PM
Guido
Spotify Legend
674 Views
1 replies
0 likes

674 Views
1 replies
0 likes

Play Queue is Broken {HELP}

ISSUE : My currently playing playlist is set to play "in order" as you can see from this screenshot. However, when I change songs to one down in the list somewhere, Spotify will play just that selected song, then start back at the top of the entire p...

Screen Shot 2018-09-20 at 5.42.17 PM.png

neongraffiti
Regular
ISSUE : My currently playing playlist is set to play "in order" as you can see from this screenshot. However, when I change songs to one down in the list somewhere, Spotify will play just that...
2018-09-21 3:00:41 AM
2018-09-25 3:36:39 AM
cteffteff
Composer
2325 Views
2 replies
3 likes
broken
bug
bug report
Play queue
report
Reporting an issue

2325 Views
2 replies
3 likes

Superuser Contribution [BUG] New playlist name inconsistent between drag'n'drop and right-click menu

1.0.89.313.g34a58dea on macOS High Sierra with Premium account Right click an album, choose "Add to Playlist > New Playlist", and the new playlist will be named in this format: Artist Name – Album Name This is how Spotify has always named playlists c...

operon
Newbie
1.0.89.313.g34a58dea on macOS High Sierra with Premium account Right click an album, choose "Add to Playlist > New Playlist", and the new playlist will be named in this format: A...
2018-09-21 4:51:39 PM
2018-09-24 4:07:17 PM
Guido
Spotify Legend
676 Views
1 replies
0 likes
bug
bugs
Desktop
Mac
macOS
Playlists

676 Views
1 replies
0 likes

Superuser Contribution Randomly keeps playing this one specific playlist I'm not even following or listening to at all

I'm using Spotify on Macbook Air. I played one song on a playlist months ago but this playlist has been haunting me. Spotify will randomly play this specific playlist randomly. I've tried uninstalling and reinstalling my Spotify on my computer but it...

pancakin
Casual Listener
I'm using Spotify on Macbook Air. I played one song on a playlist months ago but this playlist has been haunting me. Spotify will randomly play this specific playlist randomly. &nbs...
2018-09-08 5:59:40 PM
2018-09-24 3:56:10 PM
Guido
Spotify Legend
715 Views
4 replies
0 likes

715 Views
4 replies
0 likes

Log in Error

PlanFreeSouth Africa DeviceMacbook Pro late 2010Operating System(iOS Mavericks My Question or Issue I keeo getting the log in error due to firewall may be blocking Spotify or change proxy settings. This happened out of the blue, I did not change any ...

Madshe
Newbie
Plan Free South Africa Device Macbook Pro late 2010 Operating System (iOS Mavericks My Question or Issue I keeo getting the log in error due to firewall may...
2018-09-19 11:28:18 AM
2018-09-23 10:39:40 PM
Loxer
Community Legend
569 Views
1 replies
1 likes

569 Views
1 replies
1 likes

Solved!! Cmd + Esc shortcut doesn't work

Cmd + Esc Shortcut to maximize the window doesn't work on macOS. However, I click on the view menu on top and then click it, and it works. What is this anomalous behavior and is it just me? Premium FamilyCountry United states DeviceMac Operating Syst...

pkommini
Regular
Cmd + Esc Shortcut to maximize the window doesn't work on macOS. However, I click on the view menu on top and then click it, and it works. What is this anomalous behavior and is it just me? ...
2018-09-22 11:55:19 PM
2018-09-23 8:59:18 PM
Loxer
Community Legend
1550 Views
11 replies
0 likes

1550 Views
11 replies
0 likes

Solved!! Find playlist currently playing

PlanSpotify for StudentsCountryUSA DeviceMacBook Pro with Touchbar (late 2016/2017)Operating SystemmacOS High Sierra version 10.13.6 My Question or IssueI installed the last update and now I don't get the small album thumbnail of the song that is cur...

mxruedag
Newbie
Plan Spotify for Students Country USA Device MacBook Pro with Touchbar (late 2016/2017) Operating System macOS High Sierra version 10.13.6 My Question or Issue I installed th...
2018-09-23 7:42:31 PM
2018-09-23 8:53:53 PM
Loxer
Community Legend
515 Views
1 replies
0 likes

515 Views
1 replies
0 likes

[Auto Startup] I need to disable it.

PlanFreeCountryTaiwanDeviceiMac (27-inch, Mid 2011)Operating SystemmacOS High Sierra My Question or Issue How do I disable Spotify auto startup when I login my computer? Please I need to disable it because my iMac crashes usally and Spotify needs to ...

Raymond_1227
Casual Listener
Plan Free Country Taiwan Device iMac (27-inch, Mid 2011) Operating System macOS High Sierra My Question or Issue How do I disable Spotify auto startup when I login my computer?...
2018-09-22 1:12:04 PM
2018-09-22 2:23:18 PM
AeroZ
Composer
2439 Views
1 replies
0 likes

2439 Views
1 replies
0 likes

[Desktop] Suggestion on HOW to bring back AUTOPLAY

This thread has gotten a lot of attention. Instead of bringing back autoplay, one idea would be that when a playlist is done playing, to jump immediately to the "Recommended Songs" section. The way Spotify worked a few weeks ago, it would autoplay fr...

philipkd
Regular
This thread has gotten a lot of attention. Instead of bringing back autoplay, one idea would be that when a playlist is done playing, to jump immediately to the "Recommended Songs" section. T...
2018-09-21 8:35:28 PM
2018-09-21 10:05:02 PM
Loxer
Community Legend
879 Views
3 replies
0 likes

879 Views
3 replies
0 likes

The repeat button is not working

Help

K_x
Casual Listener
Help
2018-09-21 7:29:09 PM
2018-09-21 8:56:21 PM
Loxer
Community Legend
1405 Views
1 replies
1 likes

1405 Views
1 replies
1 likes

Spotify LIES: Offline Songs Storage NOT in specified location!

I'm currently using the Mac Spotify app, running on OS X 10.9.5. I am a premium user with the family plan. Today, after discovering all of my offline content disappeared from my Mac, and that none of the playlists I had marked for download were marke...

EarHax
Music Fan
I'm currently using the Mac Spotify app, running on OS X 10.9.5. I am a premium user with the family plan. Today, after discovering all of my offline content disappeared from my Mac, and tha...
2018-09-21 3:35:54 AM
2018-09-21 6:09:40 PM
douira
Roadie
1592 Views
2 replies
1 likes
bugs
Mac
Offline Content

1592 Views
2 replies
1 likes

Mac randomly starts Spotify connect even on other networks

PlanPremium DeviceSamsung Galaxy 8/Macbook Pro late 2016/Pioneer Speakers My Question or IssueWhen I am at work I keep my mac and phone randomly switches to play music at home, even if I am on totlay diffrent networks than the speaker. Why is this?

blue2
Casual Listener
Plan Premium Device Samsung Galaxy 8/Macbook Pro late 2016/Pioneer Speakers My Question or Issue When I am at work I keep my mac and phone randomly switches to play music at home...
2018-09-21 11:35:19 AM
2018-09-21 12:56:04 PM
Loxer
Community Legend
1044 Views
1 replies
0 likes

1044 Views
1 replies
0 likes

Spotify app opens a black screen

PlanPremiumCountry United States DeviceMacBook Air Early 2015Operating System10.13.6 My Question or Issue Hello, I closed my Spotify app on my computer and changed my password. After I chnaged it, I went to reopen the app and it simply opened a black...

MaddieAnnT
Casual Listener
Plan Premium Country United States Device MacBook Air Early 2015 Operating System 10.13.6 My Question or Issue Hello, I closed my Spotify app on my comput...
2018-09-16 10:36:23 PM
2018-09-21 10:10:40 AM
Manoti
Casual Listener
1698 Views
7 replies
1 likes

1698 Views
7 replies
1 likes

Solved!! Spotify Crashs at Login

Hey there! For weeks, the desktop app on my mac crashes at login (Mac running 10.13.6). I have deleted the app numerous times, cleared the application support and cache folders and tried to update my Spotify version. Nothing. Every time I open the ap...

skiibojosh
Casual Listener
Hey there! For weeks, the desktop app on my mac crashes at login (Mac running 10.13.6). I have deleted the app numerous times, cleared the application support and cache folders...
2018-09-20 3:22:38 PM
2018-09-20 9:54:45 PM
skiibojosh
Casual Listener
968 Views
2 replies
0 likes

968 Views
2 replies
0 likes

Autoplay Doesn't Work Anymore

PlanPremiumCountryIndonesia DeviceMacBook Pro 2011Operating SystemOSX 10.10.5 My Question or IssueSince the last update/restart few days ago, Spotify autoplay doesn't work anymore. For me it's one of the most important feature on Spotify. I did try t...

iwan_paul
Regular
Plan Premium Country Indonesia Device MacBook Pro 2011 Operating System OSX 10.10.5 My Question or Issue Since the last update/restart few days ago, Spotify autoplay doesn't&nb...
2018-09-20 6:28:55 PM
2018-09-20 8:05:26 PM
iwan_paul
Regular
786 Views
2 replies
0 likes

786 Views
2 replies
0 likes

can't show friend's activity

PlanFreeCountryIndonesia DeviceMacbook Air Early 2015Operating System10.10.3 My Question or Issue i can't see my friend's activities. i've tried to follow some people but i still can't see their activities, but they can see mine. i've tried to turn o...

laksitalrst
Casual Listener
Plan Free Country Indonesia Device Macbook Air Early 2015 Operating System 10.10.3 My Question or Issue i can't see my friend's activities. i've tried to follow some pe...
2018-09-20 1:15:48 PM
2018-09-20 6:24:42 PM
Loxer
Community Legend
741 Views
3 replies
0 likes

741 Views
3 replies
0 likes

Superuser Contribution embedded player on facebook will not work????

ive figured out how to get a single track to embed in facebook, but i cant get the whole set of songs/playlist etc..

MARTYN23
Newbie
ive figured out how to get a single track to embed in facebook, but i cant get the whole set of songs/playlist etc..
2018-09-13 12:24:49 PM
2018-09-20 3:32:13 PM
Jemi
Spotify Legend
1281 Views
1 replies
0 likes

1281 Views
1 replies
0 likes

Superuser Contribution Is there anyway to download local files while being hardwired?

Hey so my motherbored is broken and I cant connect to wifi I'm only hardwired. Is there anyway I can download my music onto my phone. On my Iphone it somehow worked but on my s9 it dosent seem to downloading. Can anyone help?

Hecoexe
Casual Listener
Hey so my motherbored is broken and I cant connect to wifi I'm only hardwired. Is there anyway I can download my music onto my phone. On my Iphone it somehow worked but on my s9 it dosent seem to dow...
2018-09-16 10:23:47 PM
2018-09-20 3:26:05 PM
Jemi
Spotify Legend
390 Views
1 replies
0 likes

390 Views
1 replies
0 likes

Solved!!Superuser Contribution Weird crossfade glitch on Mac even with crossfade turned off

PlanPremiumCountryUKDeviceMacbook Pro 15" late 2016Operating SystemOSX 10.13.6 My Question or IssueTuesday I hit the 'Next Track' key on my Mac keyboard to skip a track, usually the track would skip straight away to the beginning of the next track.Bu...

jamiecross_
Casual Listener
Plan Premium Country UK Device Macbook Pro 15" late 2016 Operating System OSX 10.13.6 My Question or Issue Tuesday I hit the 'Next Track' key on my Mac keyboard to skip a track, usua...
2018-09-14 11:15:59 AM
2018-09-20 11:34:13 AM
jamiecross_
Casual Listener
1925 Views
4 replies
3 likes
Help

1925 Views
4 replies
3 likes

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