Help - Desktop (Mac)

Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:40:52 PM
2024-03-14 3:41:33 PM
MattSuda
Spotify Star
3918 Views
1 replies
0 likes

3918 Views
1 replies
0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

MattSuda
Spotify Star
2023-06-26 9:00:58 AM
2023-06-26 9:01:14 AM
MattSuda
Spotify Star
6104 Views
1 replies
0 likes

6104 Views
1 replies
0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:09:54 PM
2023-04-29 10:41:09 PM
MattSuda
Spotify Star
4210 Views
1 replies
3 likes

4210 Views
1 replies
3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

mariomrt
Casual Listener
2019-04-20 2:00:15 PM
2023-05-18 3:32:12 PM
bfteach
Regular
40696 Views
19 replies
1 likes
music stops

40696 Views
19 replies
1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

Goodman
Spotify Legend
2012-07-19 10:29:25 AM
166170 Views
0 replies
35 likes
Mac

166170 Views
0 replies
35 likes

Premium account with Offline/Failed desktop app (Mac)

PlanPremiumCountrySouth Africa DeviceMacBook Pro Mid 2015Operating SystemMacOS High Sierra V 10.13.6 My Question or Issue Spotify for desktop has been giving me the following issues for the past while (more than 2 weeks):- Friend Activity: "Hmm, the ...

alascanarab
Casual Listener
Plan Premium Country South Africa Device MacBook Pro Mid 2015 Operating System MacOS High Sierra V 10.13.6 My Question or Issue Spotify for desktop has be...
2018-09-26 4:17:28 PM
2018-09-27 9:35:48 AM
Loxer
Community Legend
1769 Views
3 replies
0 likes
broken
Desktop
fail
iOS
Issues
macbook
Premium

1769 Views
3 replies
0 likes

Autoplay on MAC App gone

PlanPremiumCountry U.KDeviceMacbook Air 2017Operating SystemMAC OS High Sierra 10.13.6 My Question or Issue I cannot find the autoplay feature on Spotify Mac app, How do I bring it back ?

dukelad
Newbie
Plan Premium Country U.K Device Macbook Air 2017 Operating System MAC OS High Sierra 10.13.6 My Question or Issue I cannot find the autoplay feature on Spoti...
2018-09-27 3:02:27 AM
2018-09-27 9:11:52 AM
Loxer
Community Legend
1208 Views
1 replies
0 likes

1208 Views
1 replies
0 likes

Solved!! Problema autoplay en iMac

Buenos días, tengo un problema con la preferencia del Autoplay, hace unos días que estaba escuchando mis listas de misica al finalizar ya no sobana niguna cancion, y busque en preferecias y algo se habia desactivado pero no todo segun yo estaba igual...

Kend1187
Newbie
Buenos días, tengo un problema con la preferencia del Autoplay, hace unos días que estaba escuchando mis listas de misica al finalizar ya no sobana niguna cancion, y busque en prefere...
2018-09-26 5:37:29 PM
2018-09-27 9:10:49 AM
Loxer
Community Legend
1351 Views
1 replies
0 likes

1351 Views
1 replies
0 likes

Solved!! Album art not showing in Spotify

PlanPremiumCountryBrazil DeviceMacMiniOperating SystemMacOs 10.13.6 My Question or Issue I used to have the cover of the album playing in the bottom left on Spotify. Apparently, I've clicked on it by mistake, and it disappeared, as can be seen on the...

ncneto
Casual Listener
Plan Premium Country Brazil Device MacMini Operating System MacOs 10.13.6 My Question or Issue I used to have the cover of the album playing in the bottom left on...
2018-09-26 5:08:14 AM
2018-09-27 8:58:57 AM
Loxer
Community Legend
4141 Views
3 replies
1 likes

4141 Views
3 replies
1 likes

OSX MOJAVE Touch Bar Issue

PlanFreeCountry DeviceMacbook Pro 2018Operating SystemOsx Mojave My Question or Issue After a commercial add the media touch bar ( wich enables spotify controls ) vanishes.

etbalex
Newbie
Plan Free Country Device Macbook Pro 2018 Operating System Osx Mojave My Question or Issue After a commercial add the media touch bar ( wich enables spotify contr...
2018-09-26 10:05:04 PM
1250 Views
0 replies
0 likes

1250 Views
0 replies
0 likes

Spotify Not Playing Songs. 'Spotify can't play this right now'.

PlanPremiumCountry AustraliaDeviceMacBook AirOperating SystemmacOS High Sierra My Question or IssueWhen trying to play certain songs I have recieved a message saying "Spotify can't play this right now. If you have the file on your computer you can im...

ashleyyyd
Casual Listener
Plan Premium Country Australia Device MacBook Air Operating System macOS High Sierra My Question or Issue When trying to play certain songs I have recieved a message saying "Sp...
2018-09-26 4:29:09 PM
1778 Views
0 replies
3 likes

1778 Views
0 replies
3 likes

Recently played artists won't show up

PlanPremiumCountryLithuaniaDeviceMacbook AirOperating SystemmacOS High Sierra My Question or IssueI always take a look on my recently played artists and always keep them on, however, today my friend logged out of my account and logged into his and wh...

emvan
Casual Listener
Plan Premium Country Lithuania Device Macbook Air Operating System macOS High Sierra My Question or Issue I always take a look on my recently played artists and always keep t...
2018-09-24 9:43:13 PM
2018-09-26 10:18:48 AM
Loxer
Community Legend
2508 Views
5 replies
0 likes

2508 Views
5 replies
0 likes

Solved!! Friend feed activity STILL not loading

Device: Macbook ProOS: High SierraSpotify version: Most current version, free My friend feed activity has not loaded since June. It does not load when I hit 'try again' or when I update Spotify or when I restart the app/my computer. According to this...

annaleebarclay
Casual Listener
Device: Macbook Pro OS: High Sierra Spotify version: Most current version, free My friend feed activity has not loaded since June. It does not load when I hit 'try again' or when I...
2018-09-13 5:40:30 AM
2018-09-25 11:48:10 PM
annaleebarclay
Casual Listener
2135 Views
5 replies
0 likes

2135 Views
5 replies
0 likes

Solved!! Single/Specified song just stopping

So i've run into an issue with the latest update where when I search a single or specified song, it just stops there; before it would play a related/similar song but now it just stops. I'd like to revert it back to where it would find new relevant ar...

goodkid
Newbie
So i've run into an issue with the latest update where when I search a single or specified song, it just stops there; before it would play a related/similar song but now it just stops. I'd like to re...
2018-09-25 3:57:36 PM
2018-09-25 6:43:04 PM
Loxer
Community Legend
674 Views
1 replies
0 likes

674 Views
1 replies
0 likes

Show songs from iTunes

Hi, Spotify for Mac desktop, went in to settings and turned on "Show songs from iTunes". Nothing showing in the playlists. I read somewhere that Spotify is no longer having this great feature, but if that is the case then why is the option still in S...

JDfunky
Roadie
Hi, Spotify for Mac desktop, went in to settings and turned on "Show songs from iTunes". Nothing showing in the playlists. I read somewhere that Spotify is no longer ha...
2018-09-25 12:23:05 PM
2018-09-25 3:59:24 PM
JDfunky
Roadie
1398 Views
7 replies
0 likes

1398 Views
7 replies
0 likes

Superuser Contribution Wrong version of song playing

The BTS song IDOL has two versions, one of which features Nicki Minaj. But now when I try to play the Nicki Minaj version on spotify the original song plays? Which is weird because when the album came out a month ago the Nicki Minaj version played ju...

Kapara
Newbie
The BTS song IDOL has two versions, one of which features Nicki Minaj. But now when I try to play the Nicki Minaj version on spotify the original song plays? Which is weird because when the album cam...
2018-09-18 2:49:08 PM
2018-09-25 3:06:46 PM
Guido
Spotify Legend
1435 Views
1 replies
0 likes

1435 Views
1 replies
0 likes

Superuser Contribution Spotify randomly adding additional songs

PlanPremiumCountry U.S.DeviceMacbook ProOperating SystemiOS 10 My Question or Issue I just started having an issue tonight where if I search for an artist and add a song to my Starred playlist, Spotify will automatically add an additional song locate...

andrewr26
Newbie
Plan Premium Country U.S. Device Macbook Pro Operating System iOS 10 My Question or Issue I just started having an issue tonight where if I search for an artist and add a...
2018-09-18 2:35:12 AM
2018-09-25 2:38:23 PM
Guido
Spotify Legend
489 Views
1 replies
0 likes

489 Views
1 replies
0 likes

Superuser Contribution Does this use core audio architecture

Does this app use the apple core audio archetecture for bit perfect playback? Currently using windows on my mac for gaming once I get a gaming pc built I want to swap my iMac back to Mac OS X and use it as a music PC because I heard that the sound ar...

draeft-lore
Casual Listener
Does this app use the apple core audio archetecture for bit perfect playback? Currently using windows on my mac for gaming once I get a gaming pc built I want to swap my iMac back to Mac OS X a...
2018-09-17 7:39:44 AM
2018-09-25 2:21:25 PM
Guido
Spotify Legend
714 Views
1 replies
0 likes

714 Views
1 replies
0 likes

Solved!! Problem logging in Spotify apps on both phone and Mac

PlanFree/PremiumCountryVietnam Device(iPhone 5, Samsung Galaxy Note 4, Macbook Air Early-2014)Operating System(iOS 10, Android 6.0.1, macOS Sierra 10.12.3.) My Question or IssueI tried logging in via app first on iPhone a few months back, and it was ...

jensakiwilbert
Casual Listener
Plan Free/Premium Country Vietnam Device (iPhone 5, Samsung Galaxy Note 4, Macbook Air Early-2014) Operating System (iOS 10, Android 6.0.1, macOS Sierra 10.12.3.) My Ques...
2018-09-23 3:40:17 PM
2018-09-25 2:18:46 PM
Loxer
Community Legend
1506 Views
5 replies
0 likes

1506 Views
5 replies
0 likes

Superuser Contribution Artist playlist wrong -Michael Jackson

Hello, When you go to the Michael Jackson artist page, you will see that other artists like Drake's and Justin Timberlake's music comes up. If I go to the Michael Jackson page, it's because I want to listen to HIS music, not Drake's. Spotify should n...

LeilanyLima
Regular
Hello, When you go to the Michael Jackson artist page, you will see that other artists like Drake's and Justin Timberlake's music comes up. If I go to the Michael Jackson page, it's be...
2018-09-19 8:38:29 PM
2018-09-25 2:12:50 PM
Guido
Spotify Legend
698 Views
1 replies
0 likes

698 Views
1 replies
0 likes

Play Queue is Broken {HELP}

ISSUE : My currently playing playlist is set to play "in order" as you can see from this screenshot. However, when I change songs to one down in the list somewhere, Spotify will play just that selected song, then start back at the top of the entire p...

Screen Shot 2018-09-20 at 5.42.17 PM.png

neongraffiti
Regular
ISSUE : My currently playing playlist is set to play "in order" as you can see from this screenshot. However, when I change songs to one down in the list somewhere, Spotify will play just that...
2018-09-21 3:00:41 AM
2018-09-25 3:36:39 AM
cteffteff
Composer
2361 Views
2 replies
3 likes
broken
bug
bug report
Play queue
report
Reporting an issue

2361 Views
2 replies
3 likes

Superuser Contribution [BUG] New playlist name inconsistent between drag'n'drop and right-click menu

1.0.89.313.g34a58dea on macOS High Sierra with Premium account Right click an album, choose "Add to Playlist > New Playlist", and the new playlist will be named in this format: Artist Name – Album Name This is how Spotify has always named playlists c...

operon
Newbie
1.0.89.313.g34a58dea on macOS High Sierra with Premium account Right click an album, choose "Add to Playlist > New Playlist", and the new playlist will be named in this format: A...
2018-09-21 4:51:39 PM
2018-09-24 4:07:17 PM
Guido
Spotify Legend
692 Views
1 replies
0 likes
bug
bugs
Desktop
Mac
macOS
Playlists

692 Views
1 replies
0 likes

Superuser Contribution Randomly keeps playing this one specific playlist I'm not even following or listening to at all

I'm using Spotify on Macbook Air. I played one song on a playlist months ago but this playlist has been haunting me. Spotify will randomly play this specific playlist randomly. I've tried uninstalling and reinstalling my Spotify on my computer but it...

pancakin
Casual Listener
I'm using Spotify on Macbook Air. I played one song on a playlist months ago but this playlist has been haunting me. Spotify will randomly play this specific playlist randomly. &nbs...
2018-09-08 5:59:40 PM
2018-09-24 3:56:10 PM
Guido
Spotify Legend
738 Views
4 replies
0 likes

738 Views
4 replies
0 likes

Log in Error

PlanFreeSouth Africa DeviceMacbook Pro late 2010Operating System(iOS Mavericks My Question or Issue I keeo getting the log in error due to firewall may be blocking Spotify or change proxy settings. This happened out of the blue, I did not change any ...

Madshe
Newbie
Plan Free South Africa Device Macbook Pro late 2010 Operating System (iOS Mavericks My Question or Issue I keeo getting the log in error due to firewall may...
2018-09-19 11:28:18 AM
2018-09-23 10:39:40 PM
Loxer
Community Legend
580 Views
1 replies
1 likes

580 Views
1 replies
1 likes

Solved!! Cmd + Esc shortcut doesn't work

Cmd + Esc Shortcut to maximize the window doesn't work on macOS. However, I click on the view menu on top and then click it, and it works. What is this anomalous behavior and is it just me? Premium FamilyCountry United states DeviceMac Operating Syst...

pkommini
Regular
Cmd + Esc Shortcut to maximize the window doesn't work on macOS. However, I click on the view menu on top and then click it, and it works. What is this anomalous behavior and is it just me? ...
2018-09-22 11:55:19 PM
2018-09-23 8:59:18 PM
Loxer
Community Legend
1582 Views
11 replies
0 likes

1582 Views
11 replies
0 likes

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