Help - Desktop (Mac)

Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:40:52 PM
2024-03-14 3:41:33 PM
MattSuda
Spotify Star
2760 Views
1 replies
0 likes

2760 Views
1 replies
0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

MattSuda
Spotify Star
2023-06-26 9:00:58 AM
2023-06-26 9:01:14 AM
MattSuda
Spotify Star
5200 Views
1 replies
0 likes

5200 Views
1 replies
0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:09:54 PM
2023-04-29 10:41:09 PM
MattSuda
Spotify Star
3716 Views
1 replies
3 likes

3716 Views
1 replies
3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

mariomrt
Casual Listener
2019-04-20 2:00:15 PM
2023-05-18 3:32:12 PM
bfteach
Regular
39717 Views
19 replies
1 likes
music stops

39717 Views
19 replies
1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

Goodman
Spotify Legend
2012-07-19 10:29:25 AM
165539 Views
0 replies
35 likes
Mac

165539 Views
0 replies
35 likes

[Desktop] Suggestion on HOW to bring back AUTOPLAY

This thread has gotten a lot of attention. Instead of bringing back autoplay, one idea would be that when a playlist is done playing, to jump immediately to the "Recommended Songs" section. The way Spotify worked a few weeks ago, it would autoplay fr...

philipkd
Regular
This thread has gotten a lot of attention. Instead of bringing back autoplay, one idea would be that when a playlist is done playing, to jump immediately to the "Recommended Songs" section. T...
2018-09-21 8:35:28 PM
2018-09-21 10:05:02 PM
Loxer
Community Legend
885 Views
3 replies
0 likes

885 Views
3 replies
0 likes

The repeat button is not working

Help

K_x
Casual Listener
Help
2018-09-21 7:29:09 PM
2018-09-21 8:56:21 PM
Loxer
Community Legend
1419 Views
1 replies
1 likes

1419 Views
1 replies
1 likes

Spotify LIES: Offline Songs Storage NOT in specified location!

I'm currently using the Mac Spotify app, running on OS X 10.9.5. I am a premium user with the family plan. Today, after discovering all of my offline content disappeared from my Mac, and that none of the playlists I had marked for download were marke...

EarHax
Music Fan
I'm currently using the Mac Spotify app, running on OS X 10.9.5. I am a premium user with the family plan. Today, after discovering all of my offline content disappeared from my Mac, and tha...
2018-09-21 3:35:54 AM
2018-09-21 6:09:40 PM
douira
Roadie
1612 Views
2 replies
1 likes
bugs
Mac
Offline Content

1612 Views
2 replies
1 likes

Mac randomly starts Spotify connect even on other networks

PlanPremium DeviceSamsung Galaxy 8/Macbook Pro late 2016/Pioneer Speakers My Question or IssueWhen I am at work I keep my mac and phone randomly switches to play music at home, even if I am on totlay diffrent networks than the speaker. Why is this?

blue2
Casual Listener
Plan Premium Device Samsung Galaxy 8/Macbook Pro late 2016/Pioneer Speakers My Question or Issue When I am at work I keep my mac and phone randomly switches to play music at home...
2018-09-21 11:35:19 AM
2018-09-21 12:56:04 PM
Loxer
Community Legend
1054 Views
1 replies
0 likes

1054 Views
1 replies
0 likes

Spotify app opens a black screen

PlanPremiumCountry United States DeviceMacBook Air Early 2015Operating System10.13.6 My Question or Issue Hello, I closed my Spotify app on my computer and changed my password. After I chnaged it, I went to reopen the app and it simply opened a black...

MaddieAnnT
Casual Listener
Plan Premium Country United States Device MacBook Air Early 2015 Operating System 10.13.6 My Question or Issue Hello, I closed my Spotify app on my comput...
2018-09-16 10:36:23 PM
2018-09-21 10:10:40 AM
Manoti
Casual Listener
1732 Views
7 replies
1 likes

1732 Views
7 replies
1 likes

Solved!! Spotify Crashs at Login

Hey there! For weeks, the desktop app on my mac crashes at login (Mac running 10.13.6). I have deleted the app numerous times, cleared the application support and cache folders and tried to update my Spotify version. Nothing. Every time I open the ap...

skiibojosh
Casual Listener
Hey there! For weeks, the desktop app on my mac crashes at login (Mac running 10.13.6). I have deleted the app numerous times, cleared the application support and cache folders...
2018-09-20 3:22:38 PM
2018-09-20 9:54:45 PM
skiibojosh
Casual Listener
977 Views
2 replies
0 likes

977 Views
2 replies
0 likes

Autoplay Doesn't Work Anymore

PlanPremiumCountryIndonesia DeviceMacBook Pro 2011Operating SystemOSX 10.10.5 My Question or IssueSince the last update/restart few days ago, Spotify autoplay doesn't work anymore. For me it's one of the most important feature on Spotify. I did try t...

iwan_paul
Regular
Plan Premium Country Indonesia Device MacBook Pro 2011 Operating System OSX 10.10.5 My Question or Issue Since the last update/restart few days ago, Spotify autoplay doesn't&nb...
2018-09-20 6:28:55 PM
2018-09-20 8:05:26 PM
iwan_paul
Regular
796 Views
2 replies
0 likes

796 Views
2 replies
0 likes

can't show friend's activity

PlanFreeCountryIndonesia DeviceMacbook Air Early 2015Operating System10.10.3 My Question or Issue i can't see my friend's activities. i've tried to follow some people but i still can't see their activities, but they can see mine. i've tried to turn o...

laksitalrst
Casual Listener
Plan Free Country Indonesia Device Macbook Air Early 2015 Operating System 10.10.3 My Question or Issue i can't see my friend's activities. i've tried to follow some pe...
2018-09-20 1:15:48 PM
2018-09-20 6:24:42 PM
Loxer
Community Legend
751 Views
3 replies
0 likes

751 Views
3 replies
0 likes

Superuser Contribution embedded player on facebook will not work????

ive figured out how to get a single track to embed in facebook, but i cant get the whole set of songs/playlist etc..

MARTYN23
Newbie
ive figured out how to get a single track to embed in facebook, but i cant get the whole set of songs/playlist etc..
2018-09-13 12:24:49 PM
2018-09-20 3:32:13 PM
Jemi
Spotify Legend
1287 Views
1 replies
0 likes

1287 Views
1 replies
0 likes

Superuser Contribution Is there anyway to download local files while being hardwired?

Hey so my motherbored is broken and I cant connect to wifi I'm only hardwired. Is there anyway I can download my music onto my phone. On my Iphone it somehow worked but on my s9 it dosent seem to downloading. Can anyone help?

Hecoexe
Casual Listener
Hey so my motherbored is broken and I cant connect to wifi I'm only hardwired. Is there anyway I can download my music onto my phone. On my Iphone it somehow worked but on my s9 it dosent seem to dow...
2018-09-16 10:23:47 PM
2018-09-20 3:26:05 PM
Jemi
Spotify Legend
397 Views
1 replies
0 likes

397 Views
1 replies
0 likes

Solved!!Superuser Contribution Weird crossfade glitch on Mac even with crossfade turned off

PlanPremiumCountryUKDeviceMacbook Pro 15" late 2016Operating SystemOSX 10.13.6 My Question or IssueTuesday I hit the 'Next Track' key on my Mac keyboard to skip a track, usually the track would skip straight away to the beginning of the next track.Bu...

jamiecross_
Casual Listener
Plan Premium Country UK Device Macbook Pro 15" late 2016 Operating System OSX 10.13.6 My Question or Issue Tuesday I hit the 'Next Track' key on my Mac keyboard to skip a track, usua...
2018-09-14 11:15:59 AM
2018-09-20 11:34:13 AM
jamiecross_
Casual Listener
1951 Views
4 replies
3 likes
Help

1951 Views
4 replies
3 likes

AutoPlay Option Not Available

PlanPremiumCountryUSA Device27" iMac Late 2013Operating SystemOSX 10.13.6 My Question or Issue The option to turn on AutoPlay is not available under Settings or Advanced Settings. It is available on my iphone, however not on my desktop app.

michaellhobart
Newbie
Plan Premium Country USA Device 27" iMac Late 2013 Operating System OSX 10.13.6 My Question or Issue The option to turn on AutoPlay is not available under Settings or A...
2018-09-19 5:05:05 PM
2018-09-19 7:54:13 PM
Loxer
Community Legend
495 Views
1 replies
0 likes

495 Views
1 replies
0 likes

Superuser Contribution Crossfade when FFWDing Tracks Producing Unexpected Results

Plan:PremiumCountry:South Africa Device:Mac Book Pro Late 2016Operating System:OS X El Capitan Issue- As a Spotify User- When I have enabled crossfade on my Spotify- And I fast forward a song- It starts playing at an arbitrary time- I suspect this is...

TorakFirenze
Casual Listener
Plan: Premium Country: South Africa Device: Mac Book Pro Late 2016 Operating System: OS X El Capitan Issue - As a Spotify User - When I have enabled crossfade on my Spotify ...
2018-09-04 11:48:47 AM
2018-09-19 5:58:05 PM
SazzaFM
Newbie
839 Views
6 replies
0 likes

839 Views
6 replies
0 likes

Superuser Contribution Long playlist jumps back to first track

When I listen to a very long playlist, Spotify will sometimes just jump back to the first track of the playlist. (Another possibly related issue is that when I hit shuffle on a very long playlist, it only grabs songs from the beginning of that playli...

dalee78
Casual Listener
When I listen to a very long playlist, Spotify will sometimes just jump back to the first track of the playlist. (Another possibly related issue is that when I hit shuffle on a very long playlis...
2018-09-10 8:45:02 PM
2018-09-19 3:51:48 PM
Peter
Spotify Legend
1470 Views
5 replies
0 likes

1470 Views
5 replies
0 likes

Superuser Contribution Content error, Talk Talk - Spirit of Eden

There is an error between track 1 and 2 on Talk Talk's Spirit of Eden album, where the last minute or so of track 1 is duplicated and identical to the first minute of track 2. Regards,Simen

simen89
Casual Listener
There is an error between track 1 and 2 on Talk Talk's Spirit of Eden album, where the last minute or so of track 1 is duplicated and identical to the first minute of track 2. Reg...
2017-11-13 10:33:42 AM
2018-09-19 12:46:09 PM
Jemi
Spotify Legend
801 Views
7 replies
7 likes

801 Views
7 replies
7 likes

Solved!! [Desktop] Spotify takes forever to load

PlanPremiumCountry USADeviceMacBook Pro 2012Operating SystemMac OS High Sierra, 10.13.6 My Question or IssueThe Desktop app always takes forever to load content. Has anyone else ever had this problem? I've noticed this for a while, but today seems to...

anna_ka
Casual Listener
Plan Premium Country USA Device MacBook Pro 2012 Operating System Mac OS High Sierra, 10.13.6 My Question or Issue The Desktop app always takes forever to load content. H...
2018-09-18 1:59:35 PM
2018-09-19 9:30:16 AM
Loxer
Community Legend
41271 Views
3 replies
18 likes

41271 Views
3 replies
18 likes

Problems logging in abroad

PlanFree (I am trying to renovate my premium account)Country : NETHERLANDS DeviceMacbook Pro 2017 / OnePlus 6 My Question or IssueI installed Spotify on my macbook and on my oneplus 6 few weeks ago, when I was still living in Italy. Now that I moved ...

nico_brio
Newbie
Plan Free (I am trying to renovate my premium account) Country : NETHERLANDS Device Macbook Pro 2017 / OnePlus 6 My Question or Issue I installed Spotify on my mac...
2018-09-18 6:53:23 PM
2018-09-18 9:40:16 PM
Loxer
Community Legend
410 Views
1 replies
0 likes

410 Views
1 replies
0 likes

Solved!! [DESKTOP][MUSIC] stops when plays some spots.. like OralB for eg.

PlanFreeCountry ItalyDevice(iMac late 2013)Operating System(Mac High Sierra 10.13.6) My Question or Issue My spotify app stops when playing some spots, like oralB, so I have to quit and restart app to replay music.could you fix that? thanks.

federicomariani
Regular
Plan Free Country Italy Device (iMac late 2013) Operating System (Mac High Sierra 10.13.6) My Question or Issue My spotify app stops when playing some spots, like...
2018-09-18 4:21:30 PM
2018-09-18 6:25:00 PM
Loxer
Community Legend
500 Views
1 replies
0 likes

500 Views
1 replies
0 likes

Solved!! [Mac] Next song not playing automatically

Steps to reproduce:- Open Spotify on Mac- Search for Imagine Dragons Believer or some other song- Play the first result- Wait for song to end or skip to near the endNotice: It just stops playing. A few days ago, it would automatically come up with a ...

philipkd
Regular
Steps to reproduce: - Open Spotify on Mac - Search for Imagine Dragons Believer or some other song - Play the first result - Wait for song to end or skip to near the end Notice: It just ...
2018-09-18 5:00:41 PM
2018-09-18 6:23:39 PM
Loxer
Community Legend
736 Views
1 replies
0 likes

736 Views
1 replies
0 likes

Superuser Contribution Demon Days Track Listing is wrong

PlanPremiumCountryAmerica My Question or Issue So Ive been using spotify for about 2 years and ive loved the expirience although ive been thinking about switich back to itunes. One of my favorite albums Demon Days by Gorillaz is totally wrong in the ...

IKal
Newbie
Plan Premium Country America My Question or Issue So Ive been using spotify for about 2 years and ive loved the expirience although ive been thinking about switich back to ...
2018-09-15 11:02:10 PM
2018-09-18 3:56:57 PM
Peter
Spotify Legend
551 Views
1 replies
0 likes

551 Views
1 replies
0 likes

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