Help - Desktop (Mac)

Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:40:52 PM
2024-03-14 3:41:33 PM
MattSuda
Spotify Star
4370 Views
1 replies
0 likes

4370 Views
1 replies
0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

MattSuda
Spotify Star
2023-06-26 9:00:58 AM
2023-06-26 9:01:14 AM
MattSuda
Spotify Star
6470 Views
1 replies
0 likes

6470 Views
1 replies
0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:09:54 PM
2023-04-29 10:41:09 PM
MattSuda
Spotify Star
4430 Views
1 replies
3 likes

4430 Views
1 replies
3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

mariomrt
Casual Listener
2019-04-20 2:00:15 PM
2023-05-18 3:32:12 PM
bfteach
Regular
41189 Views
19 replies
1 likes
music stops

41189 Views
19 replies
1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

Goodman
Spotify Legend
2012-07-19 10:29:25 AM
166460 Views
0 replies
35 likes
Mac

166460 Views
0 replies
35 likes

Spotify Not Playing Songs. 'Spotify can't play this right now'.

PlanPremiumCountry AustraliaDeviceMacBook AirOperating SystemmacOS High Sierra My Question or IssueWhen trying to play certain songs I have recieved a message saying "Spotify can't play this right now. If you have the file on your computer you can im...

ashleyyyd
Casual Listener
Plan Premium Country Australia Device MacBook Air Operating System macOS High Sierra My Question or Issue When trying to play certain songs I have recieved a message saying "Sp...
2018-09-26 4:29:09 PM
1804 Views
0 replies
3 likes

1804 Views
0 replies
3 likes

Recently played artists won't show up

PlanPremiumCountryLithuaniaDeviceMacbook AirOperating SystemmacOS High Sierra My Question or IssueI always take a look on my recently played artists and always keep them on, however, today my friend logged out of my account and logged into his and wh...

emvan
Casual Listener
Plan Premium Country Lithuania Device Macbook Air Operating System macOS High Sierra My Question or Issue I always take a look on my recently played artists and always keep t...
2018-09-24 9:43:13 PM
2018-09-26 10:18:48 AM
Loxer
Community Legend
2520 Views
5 replies
0 likes

2520 Views
5 replies
0 likes

Solved!! Friend feed activity STILL not loading

Device: Macbook ProOS: High SierraSpotify version: Most current version, free My friend feed activity has not loaded since June. It does not load when I hit 'try again' or when I update Spotify or when I restart the app/my computer. According to this...

annaleebarclay
Casual Listener
Device: Macbook Pro OS: High Sierra Spotify version: Most current version, free My friend feed activity has not loaded since June. It does not load when I hit 'try again' or when I...
2018-09-13 5:40:30 AM
2018-09-25 11:48:10 PM
annaleebarclay
Casual Listener
2138 Views
5 replies
0 likes

2138 Views
5 replies
0 likes

Solved!! Single/Specified song just stopping

So i've run into an issue with the latest update where when I search a single or specified song, it just stops there; before it would play a related/similar song but now it just stops. I'd like to revert it back to where it would find new relevant ar...

goodkid
Newbie
So i've run into an issue with the latest update where when I search a single or specified song, it just stops there; before it would play a related/similar song but now it just stops. I'd like to re...
2018-09-25 3:57:36 PM
2018-09-25 6:43:04 PM
Loxer
Community Legend
691 Views
1 replies
0 likes

691 Views
1 replies
0 likes

Show songs from iTunes

Hi, Spotify for Mac desktop, went in to settings and turned on "Show songs from iTunes". Nothing showing in the playlists. I read somewhere that Spotify is no longer having this great feature, but if that is the case then why is the option still in S...

JDfunky
Roadie
Hi, Spotify for Mac desktop, went in to settings and turned on "Show songs from iTunes". Nothing showing in the playlists. I read somewhere that Spotify is no longer ha...
2018-09-25 12:23:05 PM
2018-09-25 3:59:24 PM
JDfunky
Roadie
1404 Views
7 replies
0 likes

1404 Views
7 replies
0 likes

Superuser Contribution Wrong version of song playing

The BTS song IDOL has two versions, one of which features Nicki Minaj. But now when I try to play the Nicki Minaj version on spotify the original song plays? Which is weird because when the album came out a month ago the Nicki Minaj version played ju...

Kapara
Newbie
The BTS song IDOL has two versions, one of which features Nicki Minaj. But now when I try to play the Nicki Minaj version on spotify the original song plays? Which is weird because when the album cam...
2018-09-18 2:49:08 PM
2018-09-25 3:06:46 PM
Guido
Spotify Legend
1436 Views
1 replies
0 likes

1436 Views
1 replies
0 likes

Superuser Contribution Spotify randomly adding additional songs

PlanPremiumCountry U.S.DeviceMacbook ProOperating SystemiOS 10 My Question or Issue I just started having an issue tonight where if I search for an artist and add a song to my Starred playlist, Spotify will automatically add an additional song locate...

andrewr26
Newbie
Plan Premium Country U.S. Device Macbook Pro Operating System iOS 10 My Question or Issue I just started having an issue tonight where if I search for an artist and add a...
2018-09-18 2:35:12 AM
2018-09-25 2:38:23 PM
Guido
Spotify Legend
497 Views
1 replies
0 likes

497 Views
1 replies
0 likes

Superuser Contribution Does this use core audio architecture

Does this app use the apple core audio archetecture for bit perfect playback? Currently using windows on my mac for gaming once I get a gaming pc built I want to swap my iMac back to Mac OS X and use it as a music PC because I heard that the sound ar...

draeft-lore
Casual Listener
Does this app use the apple core audio archetecture for bit perfect playback? Currently using windows on my mac for gaming once I get a gaming pc built I want to swap my iMac back to Mac OS X a...
2018-09-17 7:39:44 AM
2018-09-25 2:21:25 PM
Guido
Spotify Legend
726 Views
1 replies
0 likes

726 Views
1 replies
0 likes

Solved!! Problem logging in Spotify apps on both phone and Mac

PlanFree/PremiumCountryVietnam Device(iPhone 5, Samsung Galaxy Note 4, Macbook Air Early-2014)Operating System(iOS 10, Android 6.0.1, macOS Sierra 10.12.3.) My Question or IssueI tried logging in via app first on iPhone a few months back, and it was ...

jensakiwilbert
Casual Listener
Plan Free/Premium Country Vietnam Device (iPhone 5, Samsung Galaxy Note 4, Macbook Air Early-2014) Operating System (iOS 10, Android 6.0.1, macOS Sierra 10.12.3.) My Ques...
2018-09-23 3:40:17 PM
2018-09-25 2:18:46 PM
Loxer
Community Legend
1522 Views
5 replies
0 likes

1522 Views
5 replies
0 likes

Superuser Contribution Artist playlist wrong -Michael Jackson

Hello, When you go to the Michael Jackson artist page, you will see that other artists like Drake's and Justin Timberlake's music comes up. If I go to the Michael Jackson page, it's because I want to listen to HIS music, not Drake's. Spotify should n...

LeilanyLima
Regular
Hello, When you go to the Michael Jackson artist page, you will see that other artists like Drake's and Justin Timberlake's music comes up. If I go to the Michael Jackson page, it's be...
2018-09-19 8:38:29 PM
2018-09-25 2:12:50 PM
Guido
Spotify Legend
711 Views
1 replies
0 likes

711 Views
1 replies
0 likes

Play Queue is Broken {HELP}

ISSUE : My currently playing playlist is set to play "in order" as you can see from this screenshot. However, when I change songs to one down in the list somewhere, Spotify will play just that selected song, then start back at the top of the entire p...

Screen Shot 2018-09-20 at 5.42.17 PM.png

neongraffiti
Regular
ISSUE : My currently playing playlist is set to play "in order" as you can see from this screenshot. However, when I change songs to one down in the list somewhere, Spotify will play just that...
2018-09-21 3:00:41 AM
2018-09-25 3:36:39 AM
cteffteff
Composer
2384 Views
2 replies
3 likes
broken
bug
bug report
Play queue
report
Reporting an issue

2384 Views
2 replies
3 likes

Superuser Contribution [BUG] New playlist name inconsistent between drag'n'drop and right-click menu

1.0.89.313.g34a58dea on macOS High Sierra with Premium account Right click an album, choose "Add to Playlist > New Playlist", and the new playlist will be named in this format: Artist Name – Album Name This is how Spotify has always named playlists c...

operon
Newbie
1.0.89.313.g34a58dea on macOS High Sierra with Premium account Right click an album, choose "Add to Playlist > New Playlist", and the new playlist will be named in this format: A...
2018-09-21 4:51:39 PM
2018-09-24 4:07:17 PM
Guido
Spotify Legend
699 Views
1 replies
0 likes
bug
bugs
Desktop
Mac
macOS
Playlists

699 Views
1 replies
0 likes

Superuser Contribution Randomly keeps playing this one specific playlist I'm not even following or listening to at all

I'm using Spotify on Macbook Air. I played one song on a playlist months ago but this playlist has been haunting me. Spotify will randomly play this specific playlist randomly. I've tried uninstalling and reinstalling my Spotify on my computer but it...

pancakin
Casual Listener
I'm using Spotify on Macbook Air. I played one song on a playlist months ago but this playlist has been haunting me. Spotify will randomly play this specific playlist randomly. &nbs...
2018-09-08 5:59:40 PM
2018-09-24 3:56:10 PM
Guido
Spotify Legend
744 Views
4 replies
0 likes

744 Views
4 replies
0 likes

Log in Error

PlanFreeSouth Africa DeviceMacbook Pro late 2010Operating System(iOS Mavericks My Question or Issue I keeo getting the log in error due to firewall may be blocking Spotify or change proxy settings. This happened out of the blue, I did not change any ...

Madshe
Newbie
Plan Free South Africa Device Macbook Pro late 2010 Operating System (iOS Mavericks My Question or Issue I keeo getting the log in error due to firewall may...
2018-09-19 11:28:18 AM
2018-09-23 10:39:40 PM
Loxer
Community Legend
585 Views
1 replies
1 likes

585 Views
1 replies
1 likes

Solved!! Cmd + Esc shortcut doesn't work

Cmd + Esc Shortcut to maximize the window doesn't work on macOS. However, I click on the view menu on top and then click it, and it works. What is this anomalous behavior and is it just me? Premium FamilyCountry United states DeviceMac Operating Syst...

pkommini
Regular
Cmd + Esc Shortcut to maximize the window doesn't work on macOS. However, I click on the view menu on top and then click it, and it works. What is this anomalous behavior and is it just me? ...
2018-09-22 11:55:19 PM
2018-09-23 8:59:18 PM
Loxer
Community Legend
1602 Views
11 replies
0 likes

1602 Views
11 replies
0 likes

Solved!! Find playlist currently playing

PlanSpotify for StudentsCountryUSA DeviceMacBook Pro with Touchbar (late 2016/2017)Operating SystemmacOS High Sierra version 10.13.6 My Question or IssueI installed the last update and now I don't get the small album thumbnail of the song that is cur...

mxruedag
Newbie
Plan Spotify for Students Country USA Device MacBook Pro with Touchbar (late 2016/2017) Operating System macOS High Sierra version 10.13.6 My Question or Issue I installed th...
2018-09-23 7:42:31 PM
2018-09-23 8:53:53 PM
Loxer
Community Legend
541 Views
1 replies
0 likes

541 Views
1 replies
0 likes

[Auto Startup] I need to disable it.

PlanFreeCountryTaiwanDeviceiMac (27-inch, Mid 2011)Operating SystemmacOS High Sierra My Question or Issue How do I disable Spotify auto startup when I login my computer? Please I need to disable it because my iMac crashes usally and Spotify needs to ...

Raymond_1227
Casual Listener
Plan Free Country Taiwan Device iMac (27-inch, Mid 2011) Operating System macOS High Sierra My Question or Issue How do I disable Spotify auto startup when I login my computer?...
2018-09-22 1:12:04 PM
2018-09-22 2:23:18 PM
AeroZ
Composer
2485 Views
1 replies
0 likes

2485 Views
1 replies
0 likes

[Desktop] Suggestion on HOW to bring back AUTOPLAY

This thread has gotten a lot of attention. Instead of bringing back autoplay, one idea would be that when a playlist is done playing, to jump immediately to the "Recommended Songs" section. The way Spotify worked a few weeks ago, it would autoplay fr...

philipkd
Regular
This thread has gotten a lot of attention. Instead of bringing back autoplay, one idea would be that when a playlist is done playing, to jump immediately to the "Recommended Songs" section. T...
2018-09-21 8:35:28 PM
2018-09-21 10:05:02 PM
Loxer
Community Legend
891 Views
3 replies
0 likes

891 Views
3 replies
0 likes

The repeat button is not working

Help

K_x
Casual Listener
Help
2018-09-21 7:29:09 PM
2018-09-21 8:56:21 PM
Loxer
Community Legend
1433 Views
1 replies
1 likes

1433 Views
1 replies
1 likes

Spotify LIES: Offline Songs Storage NOT in specified location!

I'm currently using the Mac Spotify app, running on OS X 10.9.5. I am a premium user with the family plan. Today, after discovering all of my offline content disappeared from my Mac, and that none of the playlists I had marked for download were marke...

EarHax
Music Fan
I'm currently using the Mac Spotify app, running on OS X 10.9.5. I am a premium user with the family plan. Today, after discovering all of my offline content disappeared from my Mac, and tha...
2018-09-21 3:35:54 AM
2018-09-21 6:09:40 PM
douira
Roadie
1648 Views
2 replies
1 likes
bugs
Mac
Offline Content

1648 Views
2 replies
1 likes

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