Help - Desktop (Mac)

Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:40:52 PM
2024-03-14 3:41:33 PM
MattSuda
Spotify Star
2760 Views
1 replies
0 likes

2760 Views
1 replies
0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

MattSuda
Spotify Star
2023-06-26 9:00:58 AM
2023-06-26 9:01:14 AM
MattSuda
Spotify Star
5200 Views
1 replies
0 likes

5200 Views
1 replies
0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:09:54 PM
2023-04-29 10:41:09 PM
MattSuda
Spotify Star
3716 Views
1 replies
3 likes

3716 Views
1 replies
3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

mariomrt
Casual Listener
2019-04-20 2:00:15 PM
2023-05-18 3:32:12 PM
bfteach
Regular
39717 Views
19 replies
1 likes
music stops

39717 Views
19 replies
1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

Goodman
Spotify Legend
2012-07-19 10:29:25 AM
165539 Views
0 replies
35 likes
Mac

165539 Views
0 replies
35 likes

Friends activity feed not working.

I am following a couple of friends on spotify, but I can't see their activity on the right sidebar. It just tells me to "Find friends" , but people who follow me can apparently see what I'm currently playing. I tried all of the possible solutions tha...

ShadowofR
Casual Listener
I am following a couple of friends on spotify, but I can't see their activity on the right sidebar. It just tells me to "Find friends" , but people who follow me can apparently se...
2018-09-18 12:19:58 PM
2018-09-18 12:23:32 PM
ShadowofR
Casual Listener
434 Views
1 replies
0 likes

434 Views
1 replies
0 likes

Log in Proxy problem

hey everyone. I'm really struggling with loggin in my account. It says that there is a firewall blocking spotif, and to change the proxy settings, and there's nothing i can do to log in.. I'm using a macbook idk can someone help!?!?

rebecateresaa
Newbie
hey everyone. I'm really struggling with loggin in my account. It says that there is a firewall blocking spotif, and to change the proxy settings, and there's nothing i can do to log in.. I'm using a...
2018-07-01 8:58:32 PM
2018-09-17 2:07:09 PM
uomobaakknhtf07
Newbie
22511 Views
12 replies
2 likes

22511 Views
12 replies
2 likes

Autoplay Function Has Disappeared

PlanFreeCountryDenmark DeviceMacbook Pro mid 2015Operating SystemiOS 10 My Question or Issue Earlier today, the autoplay function on my desktop Spotify completely vanished, which is unfortunate since it was a feature I used quite frequently. I've tri...

crowsghost
Casual Listener
Plan Free Country Denmark Device Macbook Pro mid 2015 Operating System iOS 10 My Question or Issue Earlier today, the autoplay function on my desktop Spotify co...
2018-09-16 7:57:32 AM
2018-09-16 1:48:12 PM
crowsghost
Casual Listener
803 Views
2 replies
3 likes

803 Views
2 replies
3 likes

'Create similar playlist' deletes original

I just clicked the 'Create Similar Playlist' option out of interest to see what would happen. It did create a similar playlist, but it also deleted the original, without making it available to recover video my account on the website. Pretty sure that...

andyyy
Regular
I just clicked the 'Create Similar Playlist' option out of interest to see what would happen. It did create a similar playlist, but it also deleted the original, without making it available to recove...
2018-09-16 12:38:08 PM
2018-09-16 1:41:31 PM
Loxer
Community Legend
528 Views
1 replies
0 likes
bug

528 Views
1 replies
0 likes

Solved!! Downloading the Mac App is not possible, due to server not responding

Hi guys, several times I tried to download the Mac App, unfortunately without any success. Although, it is possible to download the .dmg from the website, when I open it, it tells me that the download server is not respoing after trying a couple of s...

Bildschirmfoto 2018-09-16 um 10.01.35.png

Bildschirmfoto 2018-09-16 um 10.02.09.png

thrbn
Casual Listener
Hi guys, several times I tried to download the Mac App, unfortunately without any success. Although, it is possible to download the .dmg from the website, when I open it, it te...
2018-09-16 10:10:19 AM
2018-09-16 10:32:00 AM
thrbn
Casual Listener
638 Views
2 replies
0 likes

638 Views
2 replies
0 likes

Missing Traffic Light on MacOS fullscreen

I am using Spotify on macOS. I recently (ie just now) updated Spotify (to ver. 1.0.89.313.g34a58dea ) and as a result when in fullscreen, the traffic light for controlling the window has disappeared from the top left: It did not used to be this way i...

xkf1
Newbie
I am using Spotify on macOS. I recently (ie just now) updated Spotify (to ver. 1.0.89.313.g34a58dea ) and as a result when in fullscreen, the traffic light for controlling the window has dis...
2018-09-16 8:55:38 AM
2018-09-16 9:59:35 AM
Loxer
Community Legend
954 Views
1 replies
0 likes

954 Views
1 replies
0 likes

Spotify heeps pausing no matter what.

PlanPremiumCountryLatviaDeviceMacbook Pro early 2015 13''Operating SystemMacOS High Sierra 10.13.6 My Question or Issue Hello, problem is - Spotify is pausing in mid-song every 3-5 minutes when spotify is on background. I have tried everything.- Clea...

MatissA
Casual Listener
Plan Premium Country Latvia Device Macbook Pro early 2015 13'' Operating System MacOS High Sierra 10.13.6 My Question or Issue Hello, problem is - Spotify is pausing in mi...
2018-09-11 7:20:33 PM
2018-09-16 9:23:23 AM
Loxer
Community Legend
1049 Views
5 replies
0 likes

1049 Views
5 replies
0 likes

Every time an ad comes up, everything stops

PlanFreeCountry ItalyDeviceMacBook ProOperating SystemiOS 10.13.6 My Question or IssueAs I wrote in the title, everytime an ad comes up, everything stops, and the only solution seems to be closing the app and opening it again. Even the ad does not pl...

Susy6
Newbie
Plan Free Country Italy Device MacBook Pro Operating System iOS 10.13.6 My Question or Issue As I wrote in the title, everytime an ad comes up, everything stops, and the o...
2018-09-15 9:11:57 PM
2018-09-16 2:38:02 AM
Nico
Community Legend
428 Views
1 replies
0 likes

428 Views
1 replies
0 likes

Solved!! song window on desktop app won’t appear

PlanFree/PremiumCountryUSA DeviceMacBook Pro 2015Operating SystemiOS 10 My Question or Issue There used to be a box here when your music was playing. Why did it go away? When a song would be playing it would be there.

toobeyfuse
Casual Listener
Plan Free/Premium Country USA Device MacBook Pro 2015 Operating System iOS 10 My Question or Issue There used to be a box here when your music was playing. Why di...
2018-09-14 11:56:25 PM
2018-09-15 9:15:37 AM
Loxer
Community Legend
712 Views
3 replies
0 likes

712 Views
3 replies
0 likes

Solved!! iMac Black Screen

PremiumBelgiumLate 2013 iMacOperating System High Sierrasystem is in Dutch. First, I'm aware of all the other topics but none helped so far.Spotify works fine on my Macbook, but after deleting and installing it for about 5 times now it still gives a ...

bobbriessinck
Casual Listener
Premium Belgium Late 2013 iMac Operating System High Sierra system is in Dutch. First, I'm aware of all the other topics but none helped so far. Spotify works fine on my Macbook, but af...
2018-09-14 12:23:25 PM
2018-09-14 5:15:06 PM
bobbriessinck
Casual Listener
1263 Views
2 replies
0 likes

1263 Views
2 replies
0 likes

Hard to add song to my library when video is playing

The + sign to add a song to your library does not appear (or is more difficult to find) for songs that include videos

ksm0430
Newbie
The + sign to add a song to your library does not appear (or is more difficult to find) for songs that include videos
2018-09-14 5:30:45 AM
2018-09-14 10:37:09 AM
Loxer
Community Legend
391 Views
1 replies
0 likes

391 Views
1 replies
0 likes

Shuffle Doesn't Work Properly Since Last Update

Hi, I am using the Desktop App for Mac and updated it recently (maybe about 10 days ago). Since then the before awesome shuffle doesn't work properly anymore. It constantly yet randomnly keeps repeating songs once before proceeding to the next. So, s...

SergDerbst
Casual Listener
Hi, I am using the Desktop App for Mac and updated it recently (maybe about 10 days ago). Since then the before awesome shuffle doesn't work properly anymore. It constantly y...
2018-09-14 8:51:05 AM
2018-09-14 10:11:29 AM
Loxer
Community Legend
528 Views
1 replies
0 likes

528 Views
1 replies
0 likes

Spotify App Blank Black Screen

Hi, First, I'd like to say that I've looked upon many topics to search for an answer to this question and didn't find one that worked for me.As it is written in the title, I'm on MacOs and when I try to launch Spotify, I just have a blank black scree...

Nealers
Casual Listener
Hi, First, I'd like to say that I've looked upon many topics to search for an answer to this question and didn't find one that worked for me. As it is written in the title, I'm on MacOs and...
2018-07-13 6:37:36 PM
2018-09-13 8:54:14 PM
Loxer
Community Legend
18730 Views
5 replies
0 likes

18730 Views
5 replies
0 likes

Superuser Contribution Queue will not work

PlanPremiumCanada DeviceMacBook ProMacOS High Sierra(iOS 10, Android Oreo, Windows 10,etc.) When listening on my MacBook Pro and using my Samsung phone to operate as a remote control, I cannot queue songs! Used to be able to do this all the time and ...

ronjudyturner
Newbie
Plan Premium Canada Device MacBook Pro MacOS High Sierra (iOS 10, Android Oreo, Windows 10,etc.) When listening on my MacBook Pro and using my Samsung phone to operate as a ...
2018-09-04 2:00:58 AM
2018-09-13 4:23:27 PM
Jemi
Spotify Legend
568 Views
3 replies
1 likes

568 Views
3 replies
1 likes

Superuser Contribution Videos keep stopping music streams where music no longer plays

PlanPremiumCountryUSA DeviceMacBook Pro (15-inch, 2017)Operating SystemOSX My Question or Issue At work here in Silicon Valley, I'm sitting here listening to a stream on my premium plan while I work. Lately, a lot of "Hot Country". Anyway, lately the...

shemazar
Casual Listener
Plan Premium Country USA Device MacBook Pro (15-inch, 2017) Operating System OSX My Question or Issue At work here in Silicon Valley, I'm sitting here listening t...
2018-08-22 2:54:27 AM
2018-09-13 4:16:41 PM
Jemi
Spotify Legend
672 Views
4 replies
0 likes

672 Views
4 replies
0 likes

Solved!! Distorted sound when casting from mac

Macbook Pro late 2011, Sierra My Question or Issue Sound is distorted when casting from my mac. Volume can't be turned down in the app or web-browser without disconnecting chromecast first. When reconnecting volume goes back to full. This is an issue...

august9
Casual Listener
Macbook Pro late 2011, Sierra My Question or Issue Sound is distorted when casting from my mac. Volume can't be turned down in the app or web-browser without disconnecting chro...
2018-09-13 12:26:23 PM
2018-09-13 12:28:42 PM
august9
Casual Listener
720 Views
1 replies
0 likes

720 Views
1 replies
0 likes

Superuser Contribution Proxy settings do not work

PlanPremiumCountryDEDeviceMacbook Pro late 2016Operating SystemMacOS 10.13 My Question or Issue Proxy settings are not working on Spotify Desktop app. Can this be solved?

the_user
Casual Listener
Plan Premium Country DE Device Macbook Pro late 2016 Operating System MacOS 10.13 My Question or Issue Proxy settings are not working on Spotify Desktop app. Can this be solv...
2018-08-31 4:33:14 PM
2018-09-13 11:32:59 AM
Jemi
Spotify Legend
2221 Views
6 replies
1 likes
network
proxy

2221 Views
6 replies
1 likes

Superuser Contribution Certain albums never play but still visible

Hey all I understand that certain tracks are unavailable in my country, but recently I've been finding albums that won't play, but aren't greyed out or hidden by the 'hide unplayable tracks' option. The rest of my music works normally, and I was even...

Aldris247
Casual Listener
Hey all I understand that certain tracks are unavailable in my country, but recently I've been finding albums that won't play, but aren't greyed out or hidden by the 'hide unplayable tracks'...
2018-09-06 9:28:14 PM
2018-09-12 1:45:20 PM
Guido
Spotify Legend
479 Views
1 replies
0 likes

479 Views
1 replies
0 likes

Solved!! iPhone app has a Home selection. Where is this on Mac Desktop?

Premium Device(iPhone 5)Operating System(iOS 10) My iPhone app has a Home menu button on the left side next to Browse, Search, Radio, Your library. This Home menu button is very handy but cannot find on my MacBook Pro Spotify app. It has all the butt...

chachachanges
Casual Listener
Premium Device (iPhone 5) Operating System (iOS 10) My iPhone app has a Home menu button on the left side next to Browse, Search, Radio, Your library. This Home menu button...
2018-09-10 6:06:11 PM
2018-09-11 2:00:22 PM
Loxer
Community Legend
648 Views
3 replies
0 likes

648 Views
3 replies
0 likes

Spotify on Desktop incredibly slow

PlanPremiumCountry Canada DeviceSamsung Galaxy 7 Operating SystemMac OS Sierra My Question or Issue Why is the desktop app for Mac so incredibly slow?? The app itself starts up no problem but when I try to search for anything it can take anywhere fro...

ShinzoC
Casual Listener
Plan Premium Country Canada Device Samsung Galaxy 7 Operating System Mac OS Sierra My Question or Issue Why is the desktop app for Mac so incredibly slow?? The app...
2018-08-30 6:43:21 PM
2018-09-11 12:26:48 PM
dduck
Regular
15228 Views
11 replies
14 likes
Desktop Player
Mac
slow speed

15228 Views
11 replies
14 likes

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