Help - Desktop (Mac)

Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:40:52 PM
2024-03-14 3:41:33 PM
MattSuda
Spotify Star
3366 Views
1 replies
0 likes

3366 Views
1 replies
0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

MattSuda
Spotify Star
2023-06-26 9:00:58 AM
2023-06-26 9:01:14 AM
MattSuda
Spotify Star
5675 Views
1 replies
0 likes

5675 Views
1 replies
0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:09:54 PM
2023-04-29 10:41:09 PM
MattSuda
Spotify Star
3892 Views
1 replies
3 likes

3892 Views
1 replies
3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

mariomrt
Casual Listener
2019-04-20 2:00:15 PM
2023-05-18 3:32:12 PM
bfteach
Regular
40262 Views
19 replies
1 likes
music stops

40262 Views
19 replies
1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

Goodman
Spotify Legend
2012-07-19 10:29:25 AM
165897 Views
0 replies
35 likes
Mac

165897 Views
0 replies
35 likes

Solved!! [Desktop] Spotify takes forever to load

PlanPremiumCountry USADeviceMacBook Pro 2012Operating SystemMac OS High Sierra, 10.13.6 My Question or IssueThe Desktop app always takes forever to load content. Has anyone else ever had this problem? I've noticed this for a while, but today seems to...

anna_ka
Casual Listener
Plan Premium Country USA Device MacBook Pro 2012 Operating System Mac OS High Sierra, 10.13.6 My Question or Issue The Desktop app always takes forever to load content. H...
2018-09-18 1:59:35 PM
2018-09-19 9:30:16 AM
Loxer
Community Legend
41314 Views
3 replies
18 likes

41314 Views
3 replies
18 likes

Problems logging in abroad

PlanFree (I am trying to renovate my premium account)Country : NETHERLANDS DeviceMacbook Pro 2017 / OnePlus 6 My Question or IssueI installed Spotify on my macbook and on my oneplus 6 few weeks ago, when I was still living in Italy. Now that I moved ...

nico_brio
Newbie
Plan Free (I am trying to renovate my premium account) Country : NETHERLANDS Device Macbook Pro 2017 / OnePlus 6 My Question or Issue I installed Spotify on my mac...
2018-09-18 6:53:23 PM
2018-09-18 9:40:16 PM
Loxer
Community Legend
415 Views
1 replies
0 likes

415 Views
1 replies
0 likes

Solved!! [DESKTOP][MUSIC] stops when plays some spots.. like OralB for eg.

PlanFreeCountry ItalyDevice(iMac late 2013)Operating System(Mac High Sierra 10.13.6) My Question or Issue My spotify app stops when playing some spots, like oralB, so I have to quit and restart app to replay music.could you fix that? thanks.

federicomariani
Regular
Plan Free Country Italy Device (iMac late 2013) Operating System (Mac High Sierra 10.13.6) My Question or Issue My spotify app stops when playing some spots, like...
2018-09-18 4:21:30 PM
2018-09-18 6:25:00 PM
Loxer
Community Legend
502 Views
1 replies
0 likes

502 Views
1 replies
0 likes

Solved!! [Mac] Next song not playing automatically

Steps to reproduce:- Open Spotify on Mac- Search for Imagine Dragons Believer or some other song- Play the first result- Wait for song to end or skip to near the endNotice: It just stops playing. A few days ago, it would automatically come up with a ...

philipkd
Regular
Steps to reproduce: - Open Spotify on Mac - Search for Imagine Dragons Believer or some other song - Play the first result - Wait for song to end or skip to near the end Notice: It just ...
2018-09-18 5:00:41 PM
2018-09-18 6:23:39 PM
Loxer
Community Legend
737 Views
1 replies
0 likes

737 Views
1 replies
0 likes

Superuser Contribution Demon Days Track Listing is wrong

PlanPremiumCountryAmerica My Question or Issue So Ive been using spotify for about 2 years and ive loved the expirience although ive been thinking about switich back to itunes. One of my favorite albums Demon Days by Gorillaz is totally wrong in the ...

IKal
Newbie
Plan Premium Country America My Question or Issue So Ive been using spotify for about 2 years and ive loved the expirience although ive been thinking about switich back to ...
2018-09-15 11:02:10 PM
2018-09-18 3:56:57 PM
Peter
Spotify Legend
558 Views
1 replies
0 likes

558 Views
1 replies
0 likes

Friends activity feed not working.

I am following a couple of friends on spotify, but I can't see their activity on the right sidebar. It just tells me to "Find friends" , but people who follow me can apparently see what I'm currently playing. I tried all of the possible solutions tha...

ShadowofR
Casual Listener
I am following a couple of friends on spotify, but I can't see their activity on the right sidebar. It just tells me to "Find friends" , but people who follow me can apparently se...
2018-09-18 12:19:58 PM
2018-09-18 12:23:32 PM
ShadowofR
Casual Listener
435 Views
1 replies
0 likes

435 Views
1 replies
0 likes

Log in Proxy problem

hey everyone. I'm really struggling with loggin in my account. It says that there is a firewall blocking spotif, and to change the proxy settings, and there's nothing i can do to log in.. I'm using a macbook idk can someone help!?!?

rebecateresaa
Newbie
hey everyone. I'm really struggling with loggin in my account. It says that there is a firewall blocking spotif, and to change the proxy settings, and there's nothing i can do to log in.. I'm using a...
2018-07-01 8:58:32 PM
2018-09-17 2:07:09 PM
uomobaakknhtf07
Newbie
22670 Views
12 replies
2 likes

22670 Views
12 replies
2 likes

Autoplay Function Has Disappeared

PlanFreeCountryDenmark DeviceMacbook Pro mid 2015Operating SystemiOS 10 My Question or Issue Earlier today, the autoplay function on my desktop Spotify completely vanished, which is unfortunate since it was a feature I used quite frequently. I've tri...

crowsghost
Casual Listener
Plan Free Country Denmark Device Macbook Pro mid 2015 Operating System iOS 10 My Question or Issue Earlier today, the autoplay function on my desktop Spotify co...
2018-09-16 7:57:32 AM
2018-09-16 1:48:12 PM
crowsghost
Casual Listener
818 Views
2 replies
3 likes

818 Views
2 replies
3 likes

'Create similar playlist' deletes original

I just clicked the 'Create Similar Playlist' option out of interest to see what would happen. It did create a similar playlist, but it also deleted the original, without making it available to recover video my account on the website. Pretty sure that...

andyyy
Regular
I just clicked the 'Create Similar Playlist' option out of interest to see what would happen. It did create a similar playlist, but it also deleted the original, without making it available to recove...
2018-09-16 12:38:08 PM
2018-09-16 1:41:31 PM
Loxer
Community Legend
532 Views
1 replies
0 likes
bug

532 Views
1 replies
0 likes

Solved!! Downloading the Mac App is not possible, due to server not responding

Hi guys, several times I tried to download the Mac App, unfortunately without any success. Although, it is possible to download the .dmg from the website, when I open it, it tells me that the download server is not respoing after trying a couple of s...

Bildschirmfoto 2018-09-16 um 10.01.35.png

Bildschirmfoto 2018-09-16 um 10.02.09.png

thrbn
Casual Listener
Hi guys, several times I tried to download the Mac App, unfortunately without any success. Although, it is possible to download the .dmg from the website, when I open it, it te...
2018-09-16 10:10:19 AM
2018-09-16 10:32:00 AM
thrbn
Casual Listener
642 Views
2 replies
0 likes

642 Views
2 replies
0 likes

Missing Traffic Light on MacOS fullscreen

I am using Spotify on macOS. I recently (ie just now) updated Spotify (to ver. 1.0.89.313.g34a58dea ) and as a result when in fullscreen, the traffic light for controlling the window has disappeared from the top left: It did not used to be this way i...

xkf1
Newbie
I am using Spotify on macOS. I recently (ie just now) updated Spotify (to ver. 1.0.89.313.g34a58dea ) and as a result when in fullscreen, the traffic light for controlling the window has dis...
2018-09-16 8:55:38 AM
2018-09-16 9:59:35 AM
Loxer
Community Legend
968 Views
1 replies
0 likes

968 Views
1 replies
0 likes

Spotify heeps pausing no matter what.

PlanPremiumCountryLatviaDeviceMacbook Pro early 2015 13''Operating SystemMacOS High Sierra 10.13.6 My Question or Issue Hello, problem is - Spotify is pausing in mid-song every 3-5 minutes when spotify is on background. I have tried everything.- Clea...

MatissA
Casual Listener
Plan Premium Country Latvia Device Macbook Pro early 2015 13'' Operating System MacOS High Sierra 10.13.6 My Question or Issue Hello, problem is - Spotify is pausing in mi...
2018-09-11 7:20:33 PM
2018-09-16 9:23:23 AM
Loxer
Community Legend
1056 Views
5 replies
0 likes

1056 Views
5 replies
0 likes

Every time an ad comes up, everything stops

PlanFreeCountry ItalyDeviceMacBook ProOperating SystemiOS 10.13.6 My Question or IssueAs I wrote in the title, everytime an ad comes up, everything stops, and the only solution seems to be closing the app and opening it again. Even the ad does not pl...

Susy6
Newbie
Plan Free Country Italy Device MacBook Pro Operating System iOS 10.13.6 My Question or Issue As I wrote in the title, everytime an ad comes up, everything stops, and the o...
2018-09-15 9:11:57 PM
2018-09-16 2:38:02 AM
Nico
Community Legend
429 Views
1 replies
0 likes

429 Views
1 replies
0 likes

Solved!! song window on desktop app won’t appear

PlanFree/PremiumCountryUSA DeviceMacBook Pro 2015Operating SystemiOS 10 My Question or Issue There used to be a box here when your music was playing. Why did it go away? When a song would be playing it would be there.

toobeyfuse
Casual Listener
Plan Free/Premium Country USA Device MacBook Pro 2015 Operating System iOS 10 My Question or Issue There used to be a box here when your music was playing. Why di...
2018-09-14 11:56:25 PM
2018-09-15 9:15:37 AM
Loxer
Community Legend
717 Views
3 replies
0 likes

717 Views
3 replies
0 likes

Solved!! iMac Black Screen

PremiumBelgiumLate 2013 iMacOperating System High Sierrasystem is in Dutch. First, I'm aware of all the other topics but none helped so far.Spotify works fine on my Macbook, but after deleting and installing it for about 5 times now it still gives a ...

bobbriessinck
Casual Listener
Premium Belgium Late 2013 iMac Operating System High Sierra system is in Dutch. First, I'm aware of all the other topics but none helped so far. Spotify works fine on my Macbook, but af...
2018-09-14 12:23:25 PM
2018-09-14 5:15:06 PM
bobbriessinck
Casual Listener
1325 Views
2 replies
0 likes

1325 Views
2 replies
0 likes

Hard to add song to my library when video is playing

The + sign to add a song to your library does not appear (or is more difficult to find) for songs that include videos

ksm0430
Newbie
The + sign to add a song to your library does not appear (or is more difficult to find) for songs that include videos
2018-09-14 5:30:45 AM
2018-09-14 10:37:09 AM
Loxer
Community Legend
394 Views
1 replies
0 likes

394 Views
1 replies
0 likes

Shuffle Doesn't Work Properly Since Last Update

Hi, I am using the Desktop App for Mac and updated it recently (maybe about 10 days ago). Since then the before awesome shuffle doesn't work properly anymore. It constantly yet randomnly keeps repeating songs once before proceeding to the next. So, s...

SergDerbst
Casual Listener
Hi, I am using the Desktop App for Mac and updated it recently (maybe about 10 days ago). Since then the before awesome shuffle doesn't work properly anymore. It constantly y...
2018-09-14 8:51:05 AM
2018-09-14 10:11:29 AM
Loxer
Community Legend
532 Views
1 replies
0 likes

532 Views
1 replies
0 likes

Spotify App Blank Black Screen

Hi, First, I'd like to say that I've looked upon many topics to search for an answer to this question and didn't find one that worked for me.As it is written in the title, I'm on MacOs and when I try to launch Spotify, I just have a blank black scree...

Nealers
Casual Listener
Hi, First, I'd like to say that I've looked upon many topics to search for an answer to this question and didn't find one that worked for me. As it is written in the title, I'm on MacOs and...
2018-07-13 6:37:36 PM
2018-09-13 8:54:14 PM
Loxer
Community Legend
18746 Views
5 replies
0 likes

18746 Views
5 replies
0 likes

Superuser Contribution Queue will not work

PlanPremiumCanada DeviceMacBook ProMacOS High Sierra(iOS 10, Android Oreo, Windows 10,etc.) When listening on my MacBook Pro and using my Samsung phone to operate as a remote control, I cannot queue songs! Used to be able to do this all the time and ...

ronjudyturner
Newbie
Plan Premium Canada Device MacBook Pro MacOS High Sierra (iOS 10, Android Oreo, Windows 10,etc.) When listening on my MacBook Pro and using my Samsung phone to operate as a ...
2018-09-04 2:00:58 AM
2018-09-13 4:23:27 PM
Jemi
Spotify Legend
575 Views
3 replies
1 likes

575 Views
3 replies
1 likes

Superuser Contribution Videos keep stopping music streams where music no longer plays

PlanPremiumCountryUSA DeviceMacBook Pro (15-inch, 2017)Operating SystemOSX My Question or Issue At work here in Silicon Valley, I'm sitting here listening to a stream on my premium plan while I work. Lately, a lot of "Hot Country". Anyway, lately the...

shemazar
Casual Listener
Plan Premium Country USA Device MacBook Pro (15-inch, 2017) Operating System OSX My Question or Issue At work here in Silicon Valley, I'm sitting here listening t...
2018-08-22 2:54:27 AM
2018-09-13 4:16:41 PM
Jemi
Spotify Legend
674 Views
4 replies
0 likes

674 Views
4 replies
0 likes

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