Help - Desktop (Mac)

Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:40:52 PM
2024-03-14 3:41:33 PM
MattSuda
Spotify Star
4178 Views
1 replies
0 likes

4178 Views
1 replies
0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

MattSuda
Spotify Star
2023-06-26 9:00:58 AM
2023-06-26 9:01:14 AM
MattSuda
Spotify Star
6304 Views
1 replies
0 likes

6304 Views
1 replies
0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:09:54 PM
2023-04-29 10:41:09 PM
MattSuda
Spotify Star
4289 Views
1 replies
3 likes

4289 Views
1 replies
3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

mariomrt
Casual Listener
2019-04-20 2:00:15 PM
2023-05-18 3:32:12 PM
bfteach
Regular
40974 Views
19 replies
1 likes
music stops

40974 Views
19 replies
1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

Goodman
Spotify Legend
2012-07-19 10:29:25 AM
166305 Views
0 replies
35 likes
Mac

166305 Views
0 replies
35 likes

Superuser Contribution embedded player on facebook will not work????

ive figured out how to get a single track to embed in facebook, but i cant get the whole set of songs/playlist etc..

MARTYN23
Newbie
ive figured out how to get a single track to embed in facebook, but i cant get the whole set of songs/playlist etc..
2018-09-13 12:24:49 PM
2018-09-20 3:32:13 PM
Jemi
Spotify Legend
1296 Views
1 replies
0 likes

1296 Views
1 replies
0 likes

Superuser Contribution Is there anyway to download local files while being hardwired?

Hey so my motherbored is broken and I cant connect to wifi I'm only hardwired. Is there anyway I can download my music onto my phone. On my Iphone it somehow worked but on my s9 it dosent seem to downloading. Can anyone help?

Hecoexe
Casual Listener
Hey so my motherbored is broken and I cant connect to wifi I'm only hardwired. Is there anyway I can download my music onto my phone. On my Iphone it somehow worked but on my s9 it dosent seem to dow...
2018-09-16 10:23:47 PM
2018-09-20 3:26:05 PM
Jemi
Spotify Legend
400 Views
1 replies
0 likes

400 Views
1 replies
0 likes

Solved!!Superuser Contribution Weird crossfade glitch on Mac even with crossfade turned off

PlanPremiumCountryUKDeviceMacbook Pro 15" late 2016Operating SystemOSX 10.13.6 My Question or IssueTuesday I hit the 'Next Track' key on my Mac keyboard to skip a track, usually the track would skip straight away to the beginning of the next track.Bu...

jamiecross_
Casual Listener
Plan Premium Country UK Device Macbook Pro 15" late 2016 Operating System OSX 10.13.6 My Question or Issue Tuesday I hit the 'Next Track' key on my Mac keyboard to skip a track, usua...
2018-09-14 11:15:59 AM
2018-09-20 11:34:13 AM
jamiecross_
Casual Listener
2021 Views
4 replies
3 likes
Help

2021 Views
4 replies
3 likes

AutoPlay Option Not Available

PlanPremiumCountryUSA Device27" iMac Late 2013Operating SystemOSX 10.13.6 My Question or Issue The option to turn on AutoPlay is not available under Settings or Advanced Settings. It is available on my iphone, however not on my desktop app.

michaellhobart
Newbie
Plan Premium Country USA Device 27" iMac Late 2013 Operating System OSX 10.13.6 My Question or Issue The option to turn on AutoPlay is not available under Settings or A...
2018-09-19 5:05:05 PM
2018-09-19 7:54:13 PM
Loxer
Community Legend
506 Views
1 replies
0 likes

506 Views
1 replies
0 likes

Superuser Contribution Crossfade when FFWDing Tracks Producing Unexpected Results

Plan:PremiumCountry:South Africa Device:Mac Book Pro Late 2016Operating System:OS X El Capitan Issue- As a Spotify User- When I have enabled crossfade on my Spotify- And I fast forward a song- It starts playing at an arbitrary time- I suspect this is...

TorakFirenze
Casual Listener
Plan: Premium Country: South Africa Device: Mac Book Pro Late 2016 Operating System: OS X El Capitan Issue - As a Spotify User - When I have enabled crossfade on my Spotify ...
2018-09-04 11:48:47 AM
2018-09-19 5:58:05 PM
SazzaFM
Newbie
874 Views
6 replies
0 likes

874 Views
6 replies
0 likes

Superuser Contribution Long playlist jumps back to first track

When I listen to a very long playlist, Spotify will sometimes just jump back to the first track of the playlist. (Another possibly related issue is that when I hit shuffle on a very long playlist, it only grabs songs from the beginning of that playli...

dalee78
Casual Listener
When I listen to a very long playlist, Spotify will sometimes just jump back to the first track of the playlist. (Another possibly related issue is that when I hit shuffle on a very long playlis...
2018-09-10 8:45:02 PM
2018-09-19 3:51:48 PM
Peter
Spotify Legend
1479 Views
5 replies
0 likes

1479 Views
5 replies
0 likes

Superuser Contribution Content error, Talk Talk - Spirit of Eden

There is an error between track 1 and 2 on Talk Talk's Spirit of Eden album, where the last minute or so of track 1 is duplicated and identical to the first minute of track 2. Regards,Simen

simen89
Casual Listener
There is an error between track 1 and 2 on Talk Talk's Spirit of Eden album, where the last minute or so of track 1 is duplicated and identical to the first minute of track 2. Reg...
2017-11-13 10:33:42 AM
2018-09-19 12:46:09 PM
Jemi
Spotify Legend
813 Views
7 replies
7 likes

813 Views
7 replies
7 likes

Solved!! [Desktop] Spotify takes forever to load

PlanPremiumCountry USADeviceMacBook Pro 2012Operating SystemMac OS High Sierra, 10.13.6 My Question or IssueThe Desktop app always takes forever to load content. Has anyone else ever had this problem? I've noticed this for a while, but today seems to...

anna_ka
Casual Listener
Plan Premium Country USA Device MacBook Pro 2012 Operating System Mac OS High Sierra, 10.13.6 My Question or Issue The Desktop app always takes forever to load content. H...
2018-09-18 1:59:35 PM
2018-09-19 9:30:16 AM
Loxer
Community Legend
41372 Views
3 replies
18 likes

41372 Views
3 replies
18 likes

Problems logging in abroad

PlanFree (I am trying to renovate my premium account)Country : NETHERLANDS DeviceMacbook Pro 2017 / OnePlus 6 My Question or IssueI installed Spotify on my macbook and on my oneplus 6 few weeks ago, when I was still living in Italy. Now that I moved ...

nico_brio
Newbie
Plan Free (I am trying to renovate my premium account) Country : NETHERLANDS Device Macbook Pro 2017 / OnePlus 6 My Question or Issue I installed Spotify on my mac...
2018-09-18 6:53:23 PM
2018-09-18 9:40:16 PM
Loxer
Community Legend
426 Views
1 replies
0 likes

426 Views
1 replies
0 likes

Solved!! [DESKTOP][MUSIC] stops when plays some spots.. like OralB for eg.

PlanFreeCountry ItalyDevice(iMac late 2013)Operating System(Mac High Sierra 10.13.6) My Question or Issue My spotify app stops when playing some spots, like oralB, so I have to quit and restart app to replay music.could you fix that? thanks.

federicomariani
Regular
Plan Free Country Italy Device (iMac late 2013) Operating System (Mac High Sierra 10.13.6) My Question or Issue My spotify app stops when playing some spots, like...
2018-09-18 4:21:30 PM
2018-09-18 6:25:00 PM
Loxer
Community Legend
507 Views
1 replies
0 likes

507 Views
1 replies
0 likes

Solved!! [Mac] Next song not playing automatically

Steps to reproduce:- Open Spotify on Mac- Search for Imagine Dragons Believer or some other song- Play the first result- Wait for song to end or skip to near the endNotice: It just stops playing. A few days ago, it would automatically come up with a ...

philipkd
Regular
Steps to reproduce: - Open Spotify on Mac - Search for Imagine Dragons Believer or some other song - Play the first result - Wait for song to end or skip to near the end Notice: It just ...
2018-09-18 5:00:41 PM
2018-09-18 6:23:39 PM
Loxer
Community Legend
762 Views
1 replies
0 likes

762 Views
1 replies
0 likes

Superuser Contribution Demon Days Track Listing is wrong

PlanPremiumCountryAmerica My Question or Issue So Ive been using spotify for about 2 years and ive loved the expirience although ive been thinking about switich back to itunes. One of my favorite albums Demon Days by Gorillaz is totally wrong in the ...

IKal
Newbie
Plan Premium Country America My Question or Issue So Ive been using spotify for about 2 years and ive loved the expirience although ive been thinking about switich back to ...
2018-09-15 11:02:10 PM
2018-09-18 3:56:57 PM
Peter
Spotify Legend
571 Views
1 replies
0 likes

571 Views
1 replies
0 likes

Friends activity feed not working.

I am following a couple of friends on spotify, but I can't see their activity on the right sidebar. It just tells me to "Find friends" , but people who follow me can apparently see what I'm currently playing. I tried all of the possible solutions tha...

ShadowofR
Casual Listener
I am following a couple of friends on spotify, but I can't see their activity on the right sidebar. It just tells me to "Find friends" , but people who follow me can apparently se...
2018-09-18 12:19:58 PM
2018-09-18 12:23:32 PM
ShadowofR
Casual Listener
441 Views
1 replies
0 likes

441 Views
1 replies
0 likes

Log in Proxy problem

hey everyone. I'm really struggling with loggin in my account. It says that there is a firewall blocking spotif, and to change the proxy settings, and there's nothing i can do to log in.. I'm using a macbook idk can someone help!?!?

rebecateresaa
Newbie
hey everyone. I'm really struggling with loggin in my account. It says that there is a firewall blocking spotif, and to change the proxy settings, and there's nothing i can do to log in.. I'm using a...
2018-07-01 8:58:32 PM
2018-09-17 2:07:09 PM
uomobaakknhtf07
Newbie
22936 Views
12 replies
2 likes

22936 Views
12 replies
2 likes

Autoplay Function Has Disappeared

PlanFreeCountryDenmark DeviceMacbook Pro mid 2015Operating SystemiOS 10 My Question or Issue Earlier today, the autoplay function on my desktop Spotify completely vanished, which is unfortunate since it was a feature I used quite frequently. I've tri...

crowsghost
Casual Listener
Plan Free Country Denmark Device Macbook Pro mid 2015 Operating System iOS 10 My Question or Issue Earlier today, the autoplay function on my desktop Spotify co...
2018-09-16 7:57:32 AM
2018-09-16 1:48:12 PM
crowsghost
Casual Listener
821 Views
2 replies
3 likes

821 Views
2 replies
3 likes

'Create similar playlist' deletes original

I just clicked the 'Create Similar Playlist' option out of interest to see what would happen. It did create a similar playlist, but it also deleted the original, without making it available to recover video my account on the website. Pretty sure that...

andyyy
Regular
I just clicked the 'Create Similar Playlist' option out of interest to see what would happen. It did create a similar playlist, but it also deleted the original, without making it available to recove...
2018-09-16 12:38:08 PM
2018-09-16 1:41:31 PM
Loxer
Community Legend
538 Views
1 replies
0 likes
bug

538 Views
1 replies
0 likes

Solved!! Downloading the Mac App is not possible, due to server not responding

Hi guys, several times I tried to download the Mac App, unfortunately without any success. Although, it is possible to download the .dmg from the website, when I open it, it tells me that the download server is not respoing after trying a couple of s...

Bildschirmfoto 2018-09-16 um 10.01.35.png

Bildschirmfoto 2018-09-16 um 10.02.09.png

thrbn
Casual Listener
Hi guys, several times I tried to download the Mac App, unfortunately without any success. Although, it is possible to download the .dmg from the website, when I open it, it te...
2018-09-16 10:10:19 AM
2018-09-16 10:32:00 AM
thrbn
Casual Listener
657 Views
2 replies
0 likes

657 Views
2 replies
0 likes

Missing Traffic Light on MacOS fullscreen

I am using Spotify on macOS. I recently (ie just now) updated Spotify (to ver. 1.0.89.313.g34a58dea ) and as a result when in fullscreen, the traffic light for controlling the window has disappeared from the top left: It did not used to be this way i...

xkf1
Newbie
I am using Spotify on macOS. I recently (ie just now) updated Spotify (to ver. 1.0.89.313.g34a58dea ) and as a result when in fullscreen, the traffic light for controlling the window has dis...
2018-09-16 8:55:38 AM
2018-09-16 9:59:35 AM
Loxer
Community Legend
994 Views
1 replies
0 likes

994 Views
1 replies
0 likes

Spotify heeps pausing no matter what.

PlanPremiumCountryLatviaDeviceMacbook Pro early 2015 13''Operating SystemMacOS High Sierra 10.13.6 My Question or Issue Hello, problem is - Spotify is pausing in mid-song every 3-5 minutes when spotify is on background. I have tried everything.- Clea...

MatissA
Casual Listener
Plan Premium Country Latvia Device Macbook Pro early 2015 13'' Operating System MacOS High Sierra 10.13.6 My Question or Issue Hello, problem is - Spotify is pausing in mi...
2018-09-11 7:20:33 PM
2018-09-16 9:23:23 AM
Loxer
Community Legend
1058 Views
5 replies
0 likes

1058 Views
5 replies
0 likes

Every time an ad comes up, everything stops

PlanFreeCountry ItalyDeviceMacBook ProOperating SystemiOS 10.13.6 My Question or IssueAs I wrote in the title, everytime an ad comes up, everything stops, and the only solution seems to be closing the app and opening it again. Even the ad does not pl...

Susy6
Newbie
Plan Free Country Italy Device MacBook Pro Operating System iOS 10.13.6 My Question or Issue As I wrote in the title, everytime an ad comes up, everything stops, and the o...
2018-09-15 9:11:57 PM
2018-09-16 2:38:02 AM
Nico
Community Legend
432 Views
1 replies
0 likes

432 Views
1 replies
0 likes

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