Help - Desktop (Mac)

Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:40:52 PM
2024-03-14 3:41:33 PM
MattSuda
Spotify Star
2166 Views
1 replies
0 likes

2166 Views
1 replies
0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

MattSuda
Spotify Star
2023-06-26 9:00:58 AM
2023-06-26 9:01:14 AM
MattSuda
Spotify Star
4563 Views
1 replies
0 likes

4563 Views
1 replies
0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:09:54 PM
2023-04-29 10:41:09 PM
MattSuda
Spotify Star
3458 Views
1 replies
3 likes

3458 Views
1 replies
3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

mariomrt
Casual Listener
2019-04-20 2:00:15 PM
2023-05-18 3:32:12 PM
bfteach
Regular
39062 Views
19 replies
1 likes
music stops

39062 Views
19 replies
1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

Goodman
Spotify Legend
2012-07-19 10:29:25 AM
165185 Views
0 replies
35 likes
Mac

165185 Views
0 replies
35 likes

Solved!! Playlist in alphabetical order.

Is it possible to arrangere the artists I have in my play lists alphabetically. Because of streaming music from Spotify pausing all the time, I have to play off line. The play list is getting extremely long, and it is difficult to find a particular a...

Chukky
Music Fan
Is it possible to arrangere the artists I have in my play lists alphabetically. Because of streaming music from Spotify pausing all the time, I have to play off line. The play list is getting extreme...
2012-05-14 10:23:21 PM
2018-08-27 1:39:33 AM
kenneddoll
Newbie
60505 Views
148 replies
113 likes

60505 Views
148 replies
113 likes

very sluggish performance on Mac Desktop while Android Phone is great

PlanPremiumCountryUSA DeviceiMacOperating System10.13.6 My Question or Issue I've been using Spotify Premium for a number of years, but over the past few months the performance on my iMac is VERY SLUGGISH. At times its so bad, I've had to use my Andr...

dadoonan
Regular
Plan Premium Country USA Device iMac Operating System 10.13.6 My Question or Issue I've been using Spotify Premium for a number of years, but over the past few m...
2018-08-26 9:31:09 PM
2018-08-26 11:05:02 PM
dadoonan
Regular
802 Views
4 replies
0 likes

802 Views
4 replies
0 likes

Solved!! Can't view my songs

Hi,I can't view my songs it says go to browse. I deleted spotify and reinstalled twice but the same issue happened again. Can you help me please?can't view my songs?!PremiumTurkeyMacBook ProiOS 10

iremkilinc420
Regular
Hi, I can't view my songs it says go to browse. I deleted spotify and reinstalled twice but the same issue happened again. Can you help me please? can't view my songs?! Premium Turkey MacBook Pr...
2018-08-26 12:48:56 PM
2018-08-26 1:56:24 PM
Loxer
Community Legend
6185 Views
5 replies
0 likes
Browse
MacBook Desktop
Songs Disappeared

6185 Views
5 replies
0 likes

NUVO and Spotify Playlists

PlanPremiumCountry USA My Question or Issue Help please from the communityI have a NUVO concerto/Vangurad system that uptil 72 hrs ago had Spotify working perfectly. Now I have no playlists. Have reset the NUVO servers and alos relaoded Spotify accou...

ozazam
Newbie
Plan Premium Country USA My Question or Issue Help please from the community I have a NUVO concerto/Vangurad system that uptil 72 hrs ago had Spotify workin...
2018-05-28 1:31:17 AM
2018-08-26 11:11:33 AM
gael21
Newbie
3922 Views
4 replies
0 likes

3922 Views
4 replies
0 likes

Repeatedly removing songs from filtered playlist becomes increasingly slow

Plan: PremiumCountry: USADevice: Macbook Pro 2017Operating System: High Sierra I've been organizing my music into genre playlists recently. To do that I have an 'unsorted' playlist, which I remove songs from when I put them in a particular genre play...

kai_fox
Newbie
Plan: Premium Country: USA Device: Macbook Pro 2017 Operating System: High Sierra I've been organizing my music into genre playlists recently. To do that I have an 'unsorted' playlist, ...
2018-08-24 9:22:19 PM
2018-08-24 9:58:41 PM
Loxer
Community Legend
591 Views
1 replies
0 likes

591 Views
1 replies
0 likes

[Bug] Deleting items from play queue deletes entire queue

PlanPremium (Family) CountryUSA DeviceMacBook Pro (Retina, 15-inch, Mid 2015) Operating SystemmacOS High Sierra 10.13.6 (17G65) Spotify Version1.0.85.259.g4ab01679 ExpectedI wish to delete a portion of my play queue while leaving the rest intact. Act...

tdzl
Music Fan
Plan Premium (Family) Country USA Device MacBook Pro (Retina, 15-inch, Mid 2015) Operating System macOS High Sierra 10.13.6 (17G65) Spotify Version 1.0.8...
2018-07-26 3:26:21 PM
2018-08-24 5:27:21 PM
tdzl
Music Fan
1025 Views
4 replies
0 likes
bug

1025 Views
4 replies
0 likes

Error code 17 Spotify on Mac

None of thscreenshot of error message PlanPremium (Yet to be reactivated after card expired)Country USADevice(Macbook Pro 2017 - A1706)Operating System(MacOS High Sierra version 10.13.6 - 17G65) My Question or Issuei can login to my spotify account o...

Screen Shot 2018-08-22 at 4.20.34 PM.png

Chomax
Casual Listener
None of th screenshot of error message Plan Premium (Yet to be reactivated after card expired) Country USA Device (Macbook Pro 2017 - A1706) Operating System (MacOS High Sierra...
2018-08-22 8:49:31 PM
2018-08-23 9:18:50 PM
Chomax
Casual Listener
3453 Views
4 replies
0 likes

3453 Views
4 replies
0 likes

error code 37 - mac

premium user - mac with latest update. at first, on the app, spotify was telling me I was offline, over and over. so I uninstalled and redownloaded. the download failed multiple times and then finally worked, no clue why, and now it says I have a pro...

koi-vey
Newbie
premium user - mac with latest update. at first, on the app, spotify was telling me I was offline, over and over. so I uninstalled and redownloaded. the download failed multiple times and then...
2018-08-23 5:58:01 AM
2018-08-23 11:31:51 AM
Loxer
Community Legend
1863 Views
1 replies
0 likes
Login

1863 Views
1 replies
0 likes

(MACBOOK PRO) Volume Changes continuously during all songs all the time

Plan - PremiumCountry - USA Device - Macbook Pro - Mid 2015Operating System - High Sierra My Question or Issue: When using the Desktop App - the volume of a song continuously changes throughout the song. To the point where the app is completely unusa...

meathoof
Casual Listener
Plan - Premium Country - USA Device - Macbook Pro - Mid 2015 Operating System - High Sierra My Question or Issue: When using the Desktop App - the volume of a song ...
2018-08-22 11:17:29 PM
2018-08-23 11:21:13 AM
Loxer
Community Legend
950 Views
1 replies
0 likes

950 Views
1 replies
0 likes

my spotify wont let me change the playlist picture

My Question or Issue my spotify wont let me change the playlist picture on my macbook and it keeps saying "this image is too small. It must be at least 300x300" and i make sure the picture I am trying to upload is over 300x300 but it still will not l...

ah1020
Newbie
My Question or Issue my spotify wont let me change the playlist picture on my macbook and it keeps saying "this image is too small. It must be at least 300x300" and i make sure...
2018-08-23 1:49:46 AM
2018-08-23 11:14:22 AM
Loxer
Community Legend
18785 Views
1 replies
4 likes

18785 Views
1 replies
4 likes

Spotify incredible slow on Mac

PlanPremiumCountryGermany DeviceiMac 21.5" late 2015, 8GB RAM, 1TB FusionDriveOperating SystemMacOS HighSierra My Question or IssueHi,I have used all the tips I found on the internet to solve my problems with the Mac app. But it is hopeless. The app ...

Mr_Xing
Casual Listener
Plan Premium Country Germany Device iMac 21.5" late 2015, 8GB RAM, 1TB FusionDrive Operating System MacOS HighSierra My Question or Issue Hi, I have used all the tips I foun...
2018-08-21 9:52:13 AM
2018-08-23 7:16:54 AM
Mr_Xing
Casual Listener
1419 Views
4 replies
3 likes

1419 Views
4 replies
3 likes

Solved!! Macbook Not Connecting to Iphone

So, once day the Spotify web player couldn't play songs anymore. Everything works fine except for playing songs. Whenever I click the play button, nothing happens. I did some research in the Spotify community and found that the most common cause for ...

CarmenMusic
Casual Listener
So, once day the Spotify web player couldn't play songs anymore. Everything works fine except for playing songs. Whenever I click the play button, nothing happens. I did some research...
2018-08-21 11:39:59 PM
2018-08-22 9:22:38 PM
CarmenMusic
Casual Listener
2857 Views
2 replies
0 likes

2857 Views
2 replies
0 likes

Conta Premium

Ola Desde que iniciei conta premium que o meu Spotify deixou de dar no meu PC (MAC). Ele funciona no telemovel mas no PC nao dá. Já desintalei e voltei a instalar e nao dá. Parece que arranca mas depois desaparece do ecrã.O que posso fazer???Obrigado...

hugosousa
Newbie
Ola Desde que iniciei conta premium que o meu Spotify deixou de dar no meu PC (MAC). Ele funciona no telemovel mas no PC nao dá. Já desintalei e voltei a instalar e nao dá. Parece que arranc...
2018-08-21 12:03:56 AM
2018-08-22 3:32:49 PM
Loxer
Community Legend
347 Views
1 replies
0 likes

347 Views
1 replies
0 likes

Spotify not displaying songs

PlanPremiumCountry MalaysiaDeviceMacbook Pro 2017Operating Systemmac OS High Sierra version 10.13.5 My Question or Issue My favourite songs are not displaying at my favourite songs section, my spotify version is up to date. I've tried reinstalling sp...

anthony2101
Casual Listener
Plan Premium Country Malaysia Device Macbook Pro 2017 Operating System mac OS High Sierra version 10.13.5 My Question or Issue My favourite songs are not displaying at my...
2018-08-09 5:37:16 AM
2018-08-22 10:04:12 AM
Loxer
Community Legend
1089 Views
5 replies
0 likes

1089 Views
5 replies
0 likes

Solved!! Not able to manually rearrange songs in playlist Mac Desktop

PlanPremiumCountry CanadaDeviceMacbook 2012Operating SystemiOS 10 My Question or Issue I cannot manually rearrange the order of my tracks in a playlist. I can drag it to a new location, but it will not stay there.

Mark44
Casual Listener
Plan Premium Country Canada Device Macbook 2012 Operating System iOS 10 My Question or Issue I cannot manually rearrange the order of my tracks in a playlist. I can drag ...
2018-08-21 2:03:35 AM
2018-08-21 11:56:34 PM
amgmsgti
Music Fan
1490 Views
5 replies
0 likes

1490 Views
5 replies
0 likes

Spotify can't play this right now. If you have the file on your computer, you can import it.

Plan : PremiumCountry: USA Device: MacBook ProOperating System: High Sierra 10.13.6 I have several playlists that I created many years ago and they all play fine on my home computer and my iPhone but when I go to my work computer, I get this message:...

Harker207
Casual Listener
Plan : Premium Country: USA Device: MacBook Pro Operating System: High Sierra 10.13.6 I have several playlists that I created many years ago and they all play fine on my home...
2018-08-21 5:12:25 PM
2018-08-21 6:21:58 PM
Loxer
Community Legend
3305 Views
5 replies
0 likes

3305 Views
5 replies
0 likes

Like button doesn't mark

PlanPremiumCountryCochabamba, BoliviaDeviceMacbook Pro late 2016 early 2011Operating SystemmacOS High Sierra My Question or Issue When I hit Thumb up in the Desktop Application, nothing happens, the icon doesn't mark as clicked and if you are on a 'b...

taborgam
Casual Listener
Plan Premium Country Cochabamba, Bolivia Device Macbook Pro late 2016 early 2011 Operating System macOS High Sierra My Question or Issue When I hit Thumb up in the Desktop Appl...
2018-08-21 3:38:31 PM
2018-08-21 5:03:23 PM
taborgam
Casual Listener
1543 Views
2 replies
1 likes

1543 Views
2 replies
1 likes

Friend feed not showing friend activity for 2-3 months

PlanPremiumCountry United StatesDeviceMacbook ProOperating System My Question or IssueMy friend feed hasn't showed any friend activity for about 2-3 months now. Not too long ago it showed what the people I'm following are listening to, but the inform...

-vanessa-
Casual Listener
Plan Premium Country United States Device Macbook Pro Operating System My Question or Issue My friend feed hasn't showed any friend activity for about 2-3 months now. No...
2018-06-21 4:47:45 AM
2018-08-20 9:51:33 AM
Loxer
Community Legend
1576 Views
6 replies
0 likes

1576 Views
6 replies
0 likes

Spotify only shuffles remixes

PlanPremiumCountryGermanyDeviceMacbookOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Spotify only shuffles remixes even though I'm trying to shuffle all songs. I already tried restarting the program but it won't work

hanni_blume
Newbie
Plan Premium Country Germany Device Macbook Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Spotify only shuffles remixes even though I'm try...
2018-08-19 7:23:08 PM
2018-08-19 9:53:03 PM
Loxer
Community Legend
396 Views
1 replies
0 likes

396 Views
1 replies
0 likes

Hmm the Friend Feed Failed to Load

Plan: PremiumCountry: USA DeviceMacbook Pro late 2016 Operating SystemMacOS High Sierra 10.13.6 My Question or IssueFor some time now, the Friend Feed on the right side has been displaying the same message "Hmm the Friend Feed failed to load". I usua...

BryBryFrenchFry
Newbie
Plan: Premium Country: USA Device Macbook Pro late 2016 Operating System MacOS High Sierra 10.13.6 My Question or Issue For some time now, the Friend Feed on th...
2018-08-19 8:57:07 PM
2018-08-19 9:19:23 PM
Loxer
Community Legend
2997 Views
1 replies
1 likes

2997 Views
1 replies
1 likes

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