Help - Desktop (Mac)

Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:40:52 PM
2024-03-14 3:41:33 PM
MattSuda
Spotify Star
509 Views
1 replies
0 likes

509 Views
1 replies
0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

MattSuda
Spotify Star
2023-06-26 9:00:58 AM
2023-06-26 9:01:14 AM
MattSuda
Spotify Star
3124 Views
1 replies
0 likes

3124 Views
1 replies
0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:09:54 PM
2023-04-29 10:41:09 PM
MattSuda
Spotify Star
2242 Views
1 replies
3 likes

2242 Views
1 replies
3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

mariomrt
Casual Listener
2019-04-20 2:00:15 PM
2023-05-18 3:32:12 PM
bfteach
Regular
36954 Views
19 replies
1 likes
music stops

36954 Views
19 replies
1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

Goodman
Spotify Legend
2012-07-19 10:29:25 AM
163756 Views
0 replies
34 likes
Mac

163756 Views
0 replies
34 likes

Music automatically playing when not prompted

Plan:PremiumCountry:United StatesDevice:MacBook Pro (15-inch, Early 2011)Operating System:macOS 10.13.6 (17G65) This morning my music started playing through my computer speakers when I was away from it this morning. I don't want it to do that. Is th...

howdyitsandy06
Regular
Plan: Premium Country: United States Device: MacBook Pro (15-inch, Early 2011) Operating System: macOS 10.13.6 (17G65) This morning my music started playing through my computer s...
2018-07-30 10:01:29 PM
2018-07-30 11:24:56 PM
howdyitsandy06
Regular
405 Views
2 replies
0 likes

405 Views
2 replies
0 likes

Cover Art not showing up on desktop. (Mac)

So, when I opened spotify i was trying to get a better look at the songs cover art so I clicked the "Expand" function and Instead of expanding the picture (Bottom left corner next to title of song) It deleted it. I've tried restarting spotify and eve...

JonahM
Casual Listener
So, when I opened spotify i was trying to get a better look at the songs cover art so I clicked the "Expand" function and Instead of expanding the picture (Bottom left corner next to ...
2018-06-12 10:27:01 AM
2018-07-30 10:04:06 PM
drvaldevit
Casual Listener
3956 Views
4 replies
4 likes

3956 Views
4 replies
4 likes

Issue with Applescript

Hi, I played around to control Spotify on my Macbook Pro 2018 with AppleScript. I experienced that "sound volume" will not be updated when the volume will be changed in the UI: if application "Spotify" is running then tell application "Spotify" retur...

BenBP
Newbie
Hi, I played around to control Spotify on my Macbook Pro 2018 with AppleScript. I experienced that "sound volume" will not be updated when the volume will be changed in the UI: &nbs...
2018-07-29 7:31:01 PM
2018-07-29 10:31:19 PM
Loxer
Community Legend
642 Views
1 replies
0 likes
bug

642 Views
1 replies
0 likes

Lower quality audio while using certain network intensive applications

Spotify PlamPremiumCountryGermany DeviceMacBook Pro 13 inch early 2015Operating SystemmacOS High Sierra 10.13.3 My Question or IssueWhen I use Discord and join a channel the audio quality drops significantly. I am not sure if it because of bandwith i...

pdyck
Newbie
Spotify Plam Premium Country Germany Device MacBook Pro 13 inch early 2015 Operating System macOS High Sierra 10.13.3 My Question or Issue When I use Discord and join a...
2018-07-29 1:24:24 PM
2018-07-29 9:55:08 PM
Loxer
Community Legend
694 Views
1 replies
0 likes
bad quality
Discord
Geforce
Mac
Nvidia

694 Views
1 replies
0 likes

Superuser Contribution Problem add Spotify links to Facebook Messenger for my Facebook Page

Hi Folks I'm not able to add spotify links to messages from my Facebook Page. Using my facebook user account is fine and using the Page to send other links is fine. Tried on two different macs and with safari and chrome.Anyone got any ideas, or havin...

richbatsford
Regular
Hi Folks I'm not able to add spotify links to messages from my Facebook Page. Using my facebook user account is fine and using the Page to send other links is fine. Tried on two...
2018-07-25 6:24:27 AM
2018-07-29 3:38:43 AM
Alfredo
Roadie
1405 Views
3 replies
0 likes

1405 Views
3 replies
0 likes

Superuser Contribution Shuffle play in the playlist

Free versionCountry: Australia Device9.7 iPad and iMac 2011Operating System(iOS 11, OSX ElCapitan) My Question or IssueWhen I want to shuffle play within the particular playlist, it is shuffling within entire songs including other playlists. ex) When...

Musicfan5
Casual Listener
Free version Country: Australia Device 9.7 iPad and iMac 2011 Operating System (iOS 11, OSX ElCapitan) My Question or Issue When I want to shuffle play within the ...
2018-07-21 9:51:53 AM
2018-07-29 1:45:06 AM
Musicfan5
Casual Listener
664 Views
2 replies
0 likes
Other

664 Views
2 replies
0 likes

Deleting Local Files MAC

I am using Mac 10.13.1 and I can't delete the Local files. I've tried going through the steps and finding the user folder and deleting the Local.bnk file but it is still not working. I've tried uninstalling spotify and redownloading and it still does...

Justin_dunbeck
Casual Listener
I am using Mac 10.13.1 and I can't delete the Local files. I've tried going through the steps and finding the user folder and deleting the Local.bnk file but it is still not working. I've tried unins...
2018-07-28 7:23:48 PM
2018-07-28 8:01:37 PM
Loxer
Community Legend
2278 Views
1 replies
0 likes
Deleting
local files
Mac

2278 Views
1 replies
0 likes

When I shuffle music on Spotify, why won't it show music by a specific artist?

Hey, I have Spotify Premium and have an issue with playlist shuffling. I have a playlist with multiple songs by specific artists:Yet, whenever i shuffle the playlist songs by a particular artist (Gorillaz) will not appear:This has never occured to me...

Screen Shot 2018-07-27 at 4.14.41 PM.png

Screen Shot 2018-07-27 at 4.17.46 PM.png

hps6211
Casual Listener
Hey, I have Spotify Premium and have an issue with playlist shuffling. I have a playlist with multiple songs by specific artists: Yet, whenever i shuffle the playlist songs by a parti...
2018-07-27 11:24:13 PM
2018-07-28 3:14:48 PM
zane_miko
Songwriter
1070 Views
3 replies
0 likes

1070 Views
3 replies
0 likes

Search Function does not work

PlanPremiumCountrySwedenDeviceiPhone 7, Windows 10 computerOperating SystemiOS 11.4.1,Windows 10 My Question or Issue The Search function work at all! Am I the only one with this problem?

brixemarker
Casual Listener
Plan Premium Country Sweden Device iPhone 7, Windows 10 computer Operating System iOS 11.4.1,Windows 10 My Question or Issue The Search function work at all! Am I the o...
2018-07-22 3:32:33 AM
2018-07-28 3:42:32 AM
zane_miko
Songwriter
2465 Views
7 replies
1 likes

2465 Views
7 replies
1 likes

Solved!! Can't find Follow Button

PlanFree DeviceMacBook Air Mid 2012Operating SystemmacOS High Sierra Ver 10.13.5 My Question or Issue I am terribly sorry and I pray that I'm not wasting time.. but is it just me, or I can't find the follow button anywhere? I just opened spotify one ...

ae_lzx
Casual Listener
Plan Free Device MacBook Air Mid 2012 Operating System macOS High Sierra Ver 10.13.5 My Question or Issue I am terribly sorry and I pray that I'm not wasting time.. but i...
2018-07-24 9:02:37 PM
2018-07-27 6:56:40 PM
ae_lzx
Casual Listener
6127 Views
2 replies
0 likes

6127 Views
2 replies
0 likes

Superuser Contribution Need to connect with support soon

Hello I have some issues with my app, when i try to use my app on my device after 2-3 minutes it stops responding that is the reason i need to get connected with the support so is this the number for support < removed for security > let me know is th...

amrishthedon5
Casual Listener
Hello I have some issues with my app, when i try to use my app on my device after 2-3 minutes it stops responding that is the reason i need to get connected with the support so is this the number for...
2018-07-25 11:55:30 PM
2018-07-27 1:05:08 PM
Melody
Spotify
577 Views
2 replies
0 likes

577 Views
2 replies
0 likes

Search is broken

PlanPremiumCountry USADeviceMacBook Air (13-inch, Early 2014), Motorola Droid Turbo 2Operating SystemHigh Sierra, Nougat My Question or Issue Search appears to be broken across platforms. No matter what I search for, the desktop app says "No results ...

user-removed
Visitor
Plan Premium Country USA Device MacBook Air (13-inch, Early 2014), Motorola Droid Turbo 2 Operating System High Sierra, Nougat My Question or Issue Search appea...
2018-07-21 10:07:27 PM
2018-07-26 12:27:02 AM
greenspider42
Casual Listener
1110 Views
12 replies
13 likes

1110 Views
12 replies
13 likes

OSX Recently Played Nothing here yet

PlanPremiumCountryCanada DeviceMacbook Pro late 2017)Operating SystemOSX 10.13.6 My Question or Issue Myt recently played is showing Nothing Here Yet, Music will appear as you listen on OSX. Working fine on ipad and iphone however... Tried deleting a...

dmilette
Regular
Plan Premium Country Canada Device Macbook Pro late 2017) Operating System OSX 10.13.6 My Question or Issue Myt recently played is showing Nothing Here Yet, Music wil...
2018-07-26 5:00:53 PM
2018-07-26 6:13:24 PM
hoffmanjoshua
Regular
791 Views
3 replies
0 likes

791 Views
3 replies
0 likes

"Can't play the current song." MacBook Pro

Paid Premium PlanFree/PremiumUnited States Device MacBook Pro (13-inch, 2017)MacOS High Sierra Version 10.13.6 Spotify Version: 1.0.85.259.g4ab01679 Says can't play current song for the last 2 days. I've tried turning off crossfading, turning off har...

inatrance
Newbie
Paid Premium Plan Free/Premium United States Device MacBook Pro (13-inch, 2017) MacOS High Sierra Version 10.13.6 Spotify Version: 1.0.85.259.g4ab01679 &nbsp...
2018-07-25 10:59:31 PM
2018-07-25 11:11:28 PM
mcangel11
Newbie
423 Views
1 replies
0 likes

423 Views
1 replies
0 likes

Error Code 17

Bonjour, M'étant rendu à l'étranger, je n'arrive plus à bénéficier de spotify gratuit après les 14 jours. J'ai vu des posts disant qu'il fallait changer le "pays" dans son espace profil de spotify mais lorsque je clique sur pays SEUL la France m'est ...

Hayas13
Casual Listener
Bonjour, M'étant rendu à l'étranger, je n'arrive plus à bénéficier de spotify gratuit après les 14 jours. J'ai vu des posts disant qu'il fallait changer le "pays" dans son espace pr...
2018-07-23 9:55:02 AM
2018-07-25 10:11:04 PM
Hayas13
Casual Listener
672 Views
2 replies
0 likes

672 Views
2 replies
0 likes

Solved!! _

_

red_said
Casual Listener
_
2018-07-25 8:45:02 PM
2018-07-25 9:18:07 PM
Loxer
Community Legend
705 Views
5 replies
0 likes

705 Views
5 replies
0 likes

phone listening/computer controlling keeps disconnecting devices, won't let me reconnect

At work, I like to listen from my phone, but control from my computer. It is easier to control this way and allows me to get up and move around when needed. I'm not using WIFI to connect the phone and computer with Spotify Connect. The phone shows up...

akh0_f7-ocdbf
Casual Listener
At work, I like to listen from my phone, but control from my computer. It is easier to control this way and allows me to get up and move around when needed. I'm not using WIFI to connect the phone an...
2018-06-28 12:19:49 AM
2018-07-25 5:15:55 PM
qci_lwjl-tbkm
Newbie
538 Views
1 replies
1 likes

538 Views
1 replies
1 likes

Black Screen

Plan: PremiumCountry: Singapore Device: Macbook Pro early 2015 (without touchbar)Operating System: High Sierra version 10.13.6 My Question or Issue The Screen stuck at black whenever I try to start the application. Steps to reproduce the issue:First ...

Raffine
Newbie
Plan: Premium Country: Singapore Device: Macbook Pro early 2015 (without touchbar) Operating System: High Sierra version 10.13.6 My Question or Issue &nbsp...
2018-07-25 9:44:26 AM
2018-07-25 9:58:03 AM
Loxer
Community Legend
406 Views
1 replies
0 likes

406 Views
1 replies
0 likes

Superuser Contribution Artists Automatically Unfollowed

PlanPremiumCountry USADeviceSamsung Galaxy S7Operating SystemAndroid My Question or IssuePer a previous post I read this has been an ongoing issue since 2013! >:[ But I've been finding recently that there are numerous bands, that I know for a *fact* ...

Smeishmortion
Casual Listener
Plan Premium Country USA Device Samsung Galaxy S7 Operating System Android My Question or Issue Per a previous post I read this has been an ongoing issue since 2013! >:[ But I...
2018-07-21 7:19:26 PM
2018-07-25 6:06:43 AM
Smeishmortion
Casual Listener
1046 Views
2 replies
0 likes

1046 Views
2 replies
0 likes

Solved!! The log at SONGS in YOUR LIBRARY is not showing up anything.

PlanPremiumCountryItalyDeviceMacBook Pro Late 2011Operating SystemMacOs High Sierra Version 10.13.15 My Question or IssueSpotify is working fine. Except on my MacBook when I want to play songs from SONGS in YOUR LIBRARY. A message appears that states...

FernandoPR
Casual Listener
Plan Premium Country Italy Device MacBook Pro Late 2011 Operating System MacOs High Sierra Version 10.13.15 My Question or Issue Spotify is working fine. Except on my MacBook when I ...
2018-07-24 12:06:34 PM
2018-07-24 4:23:19 PM
FernandoPR
Casual Listener
532 Views
2 replies
0 likes

532 Views
2 replies
0 likes

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