Help - Desktop (Mac)

Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:40:52 PM
2024-03-14 3:41:33 PM
MattSuda
Spotify Star
5442 Views
1 replies
0 likes

5442 Views
1 replies
0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

MattSuda
Spotify Star
2023-06-26 9:00:58 AM
2023-06-26 9:01:14 AM
MattSuda
Spotify Star
7448 Views
1 replies
0 likes

7448 Views
1 replies
0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:09:54 PM
2023-04-29 10:41:09 PM
MattSuda
Spotify Star
5085 Views
1 replies
3 likes

5085 Views
1 replies
3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

mariomrt
Casual Listener
2019-04-20 2:00:15 PM
2023-05-18 3:32:12 PM
bfteach
Regular
42663 Views
19 replies
1 likes
music stops

42663 Views
19 replies
1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

Goodman
Spotify Legend
2012-07-19 10:29:25 AM
167335 Views
0 replies
35 likes
Mac

167335 Views
0 replies
35 likes

Spotify on Desktop incredibly slow

PlanPremiumCountry Canada DeviceSamsung Galaxy 7 Operating SystemMac OS Sierra My Question or Issue Why is the desktop app for Mac so incredibly slow?? The app itself starts up no problem but when I try to search for anything it can take anywhere fro...

ShinzoC
Casual Listener
Plan Premium Country Canada Device Samsung Galaxy 7 Operating System Mac OS Sierra My Question or Issue Why is the desktop app for Mac so incredibly slow?? The app...
2018-08-30 6:43:21 PM
2018-09-11 12:26:48 PM
dduck
Regular
15435 Views
11 replies
14 likes
Desktop Player
Mac
slow speed

15435 Views
11 replies
14 likes

Being Online

My desktop spotify just keeps on saying im offline, but i am connected to an online wifi. I tried redownloading it, but it wouldnt work.PremiumUnited Kingdom Device: MacBook Pro My Question or Issue

raychelw
Casual Listener
My desktop spotify just keeps on saying im offline, but i am connected to an online wifi. I tried redownloading it, but it wouldnt work. Premium United Kingdom Device: MacBook Pro ...
2018-09-08 10:27:35 PM
2018-09-10 9:37:23 PM
Billy-J
Spotify Star
778 Views
5 replies
0 likes

778 Views
5 replies
0 likes

Error code:4 when i installed the full old version it worked, when i updated it. It broke again

PlanPremiumCountry DeviceDesktopOperating SystemWindows 10 My Question or Issue Unable to connect with wifi/

infernal
Newbie
Plan Premium Country Device Desktop Operating System Windows 10 My Question or Issue Unable to connect with wifi/
2018-09-10 2:08:12 AM
2018-09-10 9:35:06 AM
Loxer
Community Legend
446 Views
1 replies
0 likes

446 Views
1 replies
0 likes

Annoying pop up... hoe to getb rid please

I'm on thev premium account and am in thev UKMacbook Pro 20128)OSX High Sierra Every so of the time Iget these annoying pop pups, what do they mean, howb vto get rid please, see attatched, thanksd

user-removed
Visitor
I'm on thev premium account and am in thev UK Macbook Pro 20128) OSX High Sierra Every so of the time Iget these annoying pop pups, what do they mean, howb vto get rid please, see ...
2018-09-08 3:38:51 PM
2018-09-08 7:37:33 PM
Loxer
Community Legend
1380 Views
2 replies
0 likes

1380 Views
2 replies
0 likes

Slow connection between devices

Hello,I work on an iMac (High Sierra), and I also have a laptop running El Capitan. This laptop is connected to my speakers a few steps from my desk, so I open Spotify on both computers so they link and I can control it from my iMac.The problem is th...

cafs26
Newbie
Hello, I work on an iMac (High Sierra), and I also have a laptop running El Capitan. This laptop is connected to my speakers a few steps from my desk, so I open Spotify on both computers so ...
2018-09-07 9:47:24 PM
2018-09-08 7:34:19 PM
Loxer
Community Legend
1108 Views
1 replies
0 likes
devices latency link connection

1108 Views
1 replies
0 likes

"Create Similar Playlist" function adds duplicates of songs every time

Plan: PremiumCountry: US DeviceMacbook ProOperating SystemHigh Sierra My Issue I use the "create similar playlist" function often. Every time I do, there are duplicates of songs in the playlist. Typically only one or two songs will be in the playlist...

justinefaub
Newbie
Plan: Premium Country: US Device Macbook Pro Operating System High Sierra My Issue I use the "create similar playlist" function often. Every time I do, there are dup...
2018-09-06 10:09:22 PM
2018-09-08 7:28:35 PM
Loxer
Community Legend
926 Views
1 replies
2 likes

926 Views
1 replies
2 likes

[All Platforms] Explicit Filter

I figured out a way to get songs in radio edit without having to look it up. If you scroll to the bottom of an album you will see a button that says 1 other release click it and it will say the album again. Click that and boom a whole clean album. I ...

tess224
Casual Listener
I figured out a way to get songs in radio edit without having to look it up. If you scroll to the bottom of an album you will see a button that says 1 other release click it and it will say the album...
2018-09-07 4:30:22 AM
415 Views
0 replies
0 likes

415 Views
0 replies
0 likes

Spotify player in Slack is not recognizing that I'm logged in

PlanPremiumDeviceMacBook Pro 2017Operating SystemmacOS 10.13.5 My Question or IssueWhen I try to play songs that are posted in Slack channels, the Spotify player is not recognizing that I'm logged in and it's only playing a sample of the song. I've t...

slo_addy
Newbie
Plan Premium Device MacBook Pro 2017 Operating System macOS 10.13.5 My Question or Issue When I try to play songs that are posted in Slack channels, the Spotify player is not recognizi...
2018-07-11 9:18:14 PM
2018-09-06 11:58:05 PM
shotage
Newbie
2679 Views
2 replies
30 likes
authentication
Login
Sample
slack

2679 Views
2 replies
30 likes

High CPU usage on MacOS when playing from Playlist Folder

PlanPremiumCountryBelgium DeviceMacBook Pro Early 2015Operating SystemMacOS High Siera 10.13.6Spotify Desktop 1.0.85.257.g0f8531bd My Question or Issue I see high CPU usage during music streaming by Spotify. These CPU usages are up to 80% CPU. Strang...

Skye07
Casual Listener
Plan Premium Country Belgium Device MacBook Pro Early 2015 Operating System MacOS High Siera 10.13.6 Spotify Desktop 1.0.85.257.g0f8531bd My Question or Issue I s...
2018-07-13 3:05:14 PM
2018-09-06 9:11:19 PM
StijnM
Casual Listener
3205 Views
12 replies
0 likes

3205 Views
12 replies
0 likes

Friend feed is not working

PlanFreeCountry New ZealandDevice(Macbook pro, 13-inch, 2017)Operating System? unsure how to find this out ? My Question or Issue hello, my friend feed one day has just stopped working and have been trying to find a solution all week. i have tried re...

kat12378
Casual Listener
Plan Free Country New Zealand Device (Macbook pro, 13-inch, 2017) Operating System ? unsure how to find this out ? My Question or Issue hello, my f...
2018-09-05 10:45:33 AM
2018-09-05 10:18:17 PM
kat12378
Casual Listener
751 Views
2 replies
0 likes

751 Views
2 replies
0 likes

Solved!!Superuser Contribution Sort deleted tracks within playlist

Does anyone know a way of sorting/ordering deleted tracks within a playlist? I can view them fine, but I have a playlist of 10,000 songs with 1 deleted song somewhere inside it! I'm just trying to find a way of viewing it quickly before I spend time ...

Thomrags
Regular
Does anyone know a way of sorting/ordering deleted tracks within a playlist? I can view them fine, but I have a playlist of 10,000 songs with 1 deleted song somewhere inside it! I'm just tryi...
2018-08-28 6:55:40 PM
2018-09-05 5:53:16 PM
AeroZ
Composer
3941 Views
10 replies
0 likes

3941 Views
10 replies
0 likes

Friend Feed won't Load

PlanFree/PremiumAustraliaDeviceLaptop - AcerOperating SystemWindows 10 My Question or Issue My friend feed does not work. It was working one day then the next it wasn't. I have tried reinstalling spotify with no luck. Many say to go to hosts files, w...

ashgamel
Regular
Plan Free/PremiumAustralia Device Laptop - Acer Operating System Windows 10 My Question or Issue My friend feed does not work. It was working one day then the next it wasn't. I h...
2018-09-05 3:51:09 AM
2018-09-05 12:21:43 PM
Loxer
Community Legend
1452 Views
7 replies
1 likes

1452 Views
7 replies
1 likes

Certain Songs from itunes won't transfer

Plan- StudentPremiumCountry: USA Device: MacOperating SystemProblem: Certain songs will not show up in local files from itunes. I have itunes selected as the local file destination and a couple of my songs are not in the local file library, others sh...

antoniopresta
Casual Listener
Plan- Student Premium Country: USA Device: Mac Operating System Problem: Certain songs will not show up in local files from itunes. I have itunes selected as the local file destina...
2018-09-03 11:48:21 PM
2018-09-04 10:41:09 AM
Loxer
Community Legend
429 Views
1 replies
0 likes

429 Views
1 replies
0 likes

Pausing bug

Plan- Premium (Family)Country- USADevice- iMac 2017Operating System- macOS High Sierra 10.13.6- Spotify Desktop 1.0.88.353.g15c26ea1My Question or IssueWhen using the spotify desktop app (with headphones), sometimes when I pause playback using my key...

lipeck
Casual Listener
Plan - Premium (Family) Country - USA Device - iMac 2017 Operating System - macOS High Sierra 10.13.6 - Spotify Desktop 1.0.88.353.g15c26ea1 My Question or Issue When using the spotify...
2018-08-29 6:26:45 PM
2018-09-03 8:40:17 PM
lipeck
Casual Listener
510 Views
2 replies
1 likes

510 Views
2 replies
1 likes

Unavailable saved songs can be found through search

Hey everyone! Hope you're ejnoying this summer! I've noticed a strange thing with some saved songs I have. 12345I don't remember how I was able to put that song to play, as I can't know because the Radio Edit version is removed, but it showed that st...

screen_shot_2018-08-22_at_22.43.01_720.png

Loxer
Community Legend
Hey everyone! Hope you're ejnoying this summer! I've noticed a strange thing with some saved songs I have. 1 2 3 4 5I don't remember how I was able to put that song t...
2018-08-23 12:48:18 PM
2018-09-03 8:08:19 PM
merlijnv2000
Composer
856 Views
3 replies
1 likes

856 Views
3 replies
1 likes

Opening Spotify Mutes Chrome

PlanPremiumCountryUSA Device2014 MacBook ProOperating SystemHigh Sierra My Question or Issue Every. Single. Time. I open Spotify or pause spotify, it mutes all audio for my bluetooth headphones (Bose QC35) in Chrome. I've checked System Preferences -...

amjackson09
Newbie
Plan Premium Country USA Device 2014 MacBook Pro Operating System High Sierra My Question or Issue Every. Single. Time. I open Spotify or pause spotify, it mute...
2018-08-28 12:12:13 AM
2018-09-03 1:39:52 PM
merlijnv2000
Composer
560 Views
1 replies
0 likes

560 Views
1 replies
0 likes

Why doesn't a song URL open in the Spotify application for Mac?

Using version 10.13.5 OSX, opening a hyperlink to a song in Messages sends the user to the default browser to play the song. For me, it's often in an incognito Chrome window, so I'm rarely logged in. I end up just copying and pasting the URL into the...

Neo777
Newbie
Using version 10.13.5 OSX, opening a hyperlink to a song in Messages sends the user to the default browser to play the song. For me, it's often in an incognito Chrome window, so I'm rarely logged in....
2018-08-31 8:02:53 PM
2018-09-03 12:14:22 PM
merlijnv2000
Composer
614 Views
1 replies
0 likes

614 Views
1 replies
0 likes

Friend Feed

PlanFreeCountry DeviceMacBook Air early 2015Operating SystemHigh Sierra My Question or Issue My friend feed has not been loading, I had this problem for months. I've been searching for a solution but I can only find them for windows. I've tried resta...

user-removed
Visitor
Plan Free Country Device MacBook Air early 2015 Operating System High Sierra My Question or Issue My friend feed has not been loading, I had this problem for months. I'v...
2018-09-03 4:17:30 AM
2018-09-03 10:28:48 AM
Loxer
Community Legend
519 Views
1 replies
0 likes

519 Views
1 replies
0 likes

Google Chrome webplayer

FreeUnited States Device( Macbook Air late 2016)Operating System(iOS 10) My Question or Issue On my webplayer with the playlist that are 100+ songs wont load fully and i have refreshed the page. What is going on

lovemarvel88
Newbie
Free United States Device ( Macbook Air late 2016) Operating System (iOS 10) My Question or Issue On my webplayer with the playlist that are 100+ songs wont ...
2018-08-31 1:27:50 AM
2018-09-01 10:03:44 PM
Bethany_Dawn
Community Legend
649 Views
1 replies
0 likes

649 Views
1 replies
0 likes

Friends feed failed to load for at least 2 months now

Problem:where there always was my friends feed now for the past 2 months it has only showed "hmm, friends feed failed to load"I have been desperately googling for solutions and even found a thread where spotify said they have fixed it but it definetl...

Strazdiņš
Newbie
Problem: where there always was my friends feed now for the past 2 months it has only showed "hmm, friends feed failed to load" I have been desperately googling for solutions and even found a threa...
2018-09-01 1:41:24 AM
2018-09-01 9:18:32 AM
Loxer
Community Legend
771 Views
1 replies
0 likes
friends feed

771 Views
1 replies
0 likes

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