Help - Desktop (Mac)

Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:40:52 PM
2024-03-14 3:41:33 PM
MattSuda
Spotify Star
2425 Views
1 replies
0 likes

2425 Views
1 replies
0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

MattSuda
Spotify Star
2023-06-26 9:00:58 AM
2023-06-26 9:01:14 AM
MattSuda
Spotify Star
4866 Views
1 replies
0 likes

4866 Views
1 replies
0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:09:54 PM
2023-04-29 10:41:09 PM
MattSuda
Spotify Star
3571 Views
1 replies
3 likes

3571 Views
1 replies
3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

mariomrt
Casual Listener
2019-04-20 2:00:15 PM
2023-05-18 3:32:12 PM
bfteach
Regular
39429 Views
19 replies
1 likes
music stops

39429 Views
19 replies
1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

Goodman
Spotify Legend
2012-07-19 10:29:25 AM
165355 Views
0 replies
35 likes
Mac

165355 Views
0 replies
35 likes

Solved!! Not able to manually rearrange songs in playlist Mac Desktop

PlanPremiumCountry CanadaDeviceMacbook 2012Operating SystemiOS 10 My Question or Issue I cannot manually rearrange the order of my tracks in a playlist. I can drag it to a new location, but it will not stay there.

Mark44
Casual Listener
Plan Premium Country Canada Device Macbook 2012 Operating System iOS 10 My Question or Issue I cannot manually rearrange the order of my tracks in a playlist. I can drag ...
2018-08-21 2:03:35 AM
2018-08-21 11:56:34 PM
amgmsgti
Music Fan
1501 Views
5 replies
0 likes

1501 Views
5 replies
0 likes

Spotify can't play this right now. If you have the file on your computer, you can import it.

Plan : PremiumCountry: USA Device: MacBook ProOperating System: High Sierra 10.13.6 I have several playlists that I created many years ago and they all play fine on my home computer and my iPhone but when I go to my work computer, I get this message:...

Harker207
Casual Listener
Plan : Premium Country: USA Device: MacBook Pro Operating System: High Sierra 10.13.6 I have several playlists that I created many years ago and they all play fine on my home...
2018-08-21 5:12:25 PM
2018-08-21 6:21:58 PM
Loxer
Community Legend
3320 Views
5 replies
0 likes

3320 Views
5 replies
0 likes

Like button doesn't mark

PlanPremiumCountryCochabamba, BoliviaDeviceMacbook Pro late 2016 early 2011Operating SystemmacOS High Sierra My Question or Issue When I hit Thumb up in the Desktop Application, nothing happens, the icon doesn't mark as clicked and if you are on a 'b...

taborgam
Casual Listener
Plan Premium Country Cochabamba, Bolivia Device Macbook Pro late 2016 early 2011 Operating System macOS High Sierra My Question or Issue When I hit Thumb up in the Desktop Appl...
2018-08-21 3:38:31 PM
2018-08-21 5:03:23 PM
taborgam
Casual Listener
1550 Views
2 replies
1 likes

1550 Views
2 replies
1 likes

Friend feed not showing friend activity for 2-3 months

PlanPremiumCountry United StatesDeviceMacbook ProOperating System My Question or IssueMy friend feed hasn't showed any friend activity for about 2-3 months now. Not too long ago it showed what the people I'm following are listening to, but the inform...

-vanessa-
Casual Listener
Plan Premium Country United States Device Macbook Pro Operating System My Question or Issue My friend feed hasn't showed any friend activity for about 2-3 months now. No...
2018-06-21 4:47:45 AM
2018-08-20 9:51:33 AM
Loxer
Community Legend
1590 Views
6 replies
0 likes

1590 Views
6 replies
0 likes

Spotify only shuffles remixes

PlanPremiumCountryGermanyDeviceMacbookOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Spotify only shuffles remixes even though I'm trying to shuffle all songs. I already tried restarting the program but it won't work

hanni_blume
Newbie
Plan Premium Country Germany Device Macbook Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Spotify only shuffles remixes even though I'm try...
2018-08-19 7:23:08 PM
2018-08-19 9:53:03 PM
Loxer
Community Legend
401 Views
1 replies
0 likes

401 Views
1 replies
0 likes

Hmm the Friend Feed Failed to Load

Plan: PremiumCountry: USA DeviceMacbook Pro late 2016 Operating SystemMacOS High Sierra 10.13.6 My Question or IssueFor some time now, the Friend Feed on the right side has been displaying the same message "Hmm the Friend Feed failed to load". I usua...

BryBryFrenchFry
Newbie
Plan: Premium Country: USA Device Macbook Pro late 2016 Operating System MacOS High Sierra 10.13.6 My Question or Issue For some time now, the Friend Feed on th...
2018-08-19 8:57:07 PM
2018-08-19 9:19:23 PM
Loxer
Community Legend
3016 Views
1 replies
1 likes

3016 Views
1 replies
1 likes

Album cover not in corner of screen

PlanPremiumCountryUnited StatesDeviceMacbook Air My Question or IssueIn the bottom left corner of Spotify I used to be able to see the album cover art for the song I was listening to, but I can't see this anymore. I clicked on it one time, and it's b...

katyybb
Newbie
Plan Premium Country United States Device Macbook Air My Question or Issue In the bottom left corner of Spotify I used to be able to see the album cover art for the song I...
2018-08-19 6:58:37 PM
2018-08-19 8:18:35 PM
Loxer
Community Legend
585 Views
1 replies
0 likes

585 Views
1 replies
0 likes

Solved!!Superuser Contribution Spotify Connect randomly pauses

Spotify Connect randomly pauses since last app update with Yamaha RN402D and MacBook Pro. Not having issues with iphone & chromecast...Anyone else?

Humphrie
Casual Listener
Spotify Connect randomly pauses since last app update with Yamaha RN402D and MacBook Pro. Not having issues with iphone & chromecast... Anyone else?
2018-08-16 5:37:17 PM
2018-08-19 7:13:49 PM
SergioDavid
Roadie
753 Views
1 replies
1 likes

753 Views
1 replies
1 likes

Help - transitioning from iTunes to Spotify

I'm an antiquated individual who still purchases each song, and I'm finally migrating to Spotify. I want to move my 2000+ songs from iTunes to Spotify. Spotify picks up these songs under the 'Local Files' section, but when I try dragging them to the ...

rhcpfoofighters
Newbie
I'm an antiquated individual who still purchases each song, and I'm finally migrating to Spotify. I want to move my 2000+ songs from iTunes to Spotify. Spotify picks up these songs under the 'Local F...
2018-08-18 7:07:58 PM
2018-08-19 7:18:51 AM
Billy-J
Spotify Star
646 Views
1 replies
0 likes

646 Views
1 replies
0 likes

Mac Desktop app not Scrobbling

Plan-(Premium)Country-(UK) Device (Mac Pro late 2013)Operating System (MacOS 10.12.6) My Issue When I use Spotify on my Desktop app it is not scrobbling.I have logged out and back in - Still not workingI have deactivated and reactivated Scrobbling in...

user-removed
Visitor
Plan-(Premium) Country-(UK) Device (Mac Pro late 2013) Operating System (MacOS 10.12.6) My Issue When I use Spotify on my Desktop app it is not scrobbling. I hav...
2018-08-15 5:46:17 PM
2018-08-17 2:57:11 PM
user-removed
Not applicable
584 Views
1 replies
0 likes

584 Views
1 replies
0 likes

My spotify does whatever it wants

Hey lads, I am getting desperate... For some reason there is amongs devices "Web player (chrome) which does whatever it wants, I am listening to music and suddenly it switches to that device and playng in Web player chrome somewhere (i have no idea, ...

respawn18
Regular
...What is going on? How can I permanently disable a device or where that device comes from? from some connection or what? I never use public computers I have my 2 macbooks (work and home) and I n...
2018-08-16 9:49:21 AM
2018-08-17 1:00:01 PM
Loxer
Community Legend
608 Views
2 replies
0 likes

608 Views
2 replies
0 likes

search by label isn't working anymore!

when i search by label (example, label:"Bosconi Records") it doesn't work anymore? really frustrating since this was one of the best ways to find new music : (

toeachisown
Regular
when i search by label (example, label:"Bosconi Records") it doesn't work anymore? really frustrating since this was one of the best ways to find new music : (
2018-08-16 5:12:28 PM
2018-08-17 12:57:23 PM
Loxer
Community Legend
662 Views
1 replies
0 likes

662 Views
1 replies
0 likes

Friend images and Discover images aren't showing up.

PlanPremiumUnited States DeviceMacbook Air early 2015Operating SystemiOS 10.13.5 My Question or IssueNone of the images in the discover tab are showing up, its the same way with the friends tab as well. I really like seeing the images and it will onl...

itspaigedoe
Newbie
Plan Premium United States Device Macbook Air early 2015 Operating System iOS 10.13.5 My Question or Issue None of the images in the discover tab are showing up, its the same ...
2018-08-16 5:01:16 AM
2018-08-16 5:57:45 PM
Bethany_Dawn
Community Legend
468 Views
1 replies
0 likes

468 Views
1 replies
0 likes

How do I private message someone?

I just wanna know how to PM someone on Spotify desktop.

45MJ
Newbie
I just wanna know how to PM someone on Spotify desktop.
2018-08-16 1:37:58 AM
2018-08-16 1:44:40 AM
Ryanx0r
Composer
718 Views
1 replies
0 likes

718 Views
1 replies
0 likes

latest update takes a long time to install on my Macbook pro

PlanPremiumCountry USADeviceMacbook Pro late 2016Operating SystemiOS 10.13.6 My Question or IssueI have downloaded the latest update and it is just taking forever to install. The little window says: "Installing Spotify..." and nothing moves... I have...

nbtchicago
Casual Listener
Plan Premium Country USA Device Macbook Pro late 2016 Operating System iOS 10.13.6 My Question or Issue I have downloaded the latest update and it is just taking fo...
2018-08-15 1:12:01 AM
2018-08-15 9:43:21 PM
Billy-J
Spotify Star
1614 Views
3 replies
1 likes

1614 Views
3 replies
1 likes

Songs not showing on desktop

Plan PremiumCountry USADevice(Macbook Pro late 2014)Operating System(latest OS) My Question or Issue Spotify playlists, Songs list, Albums... not showing on desktop app – this is going on for about a week or so.WiFi is stable; OS updated; logged out ...

Graphaz
Casual Listener
Plan Premium Country USA Device (Macbook Pro late 2014) Operating System (latest OS) My Question or Issue Spotify playlists, Songs list, Albums... not showing on d...
2018-08-02 8:52:52 PM
2018-08-15 6:38:05 PM
Graphaz
Casual Listener
682 Views
2 replies
0 likes

682 Views
2 replies
0 likes

Superuser Contribution Problème Pare feu mac os

Bonjour,Hier je me voulais me connecter sur l'application mac os de Spotify. Mais un problème est survenu et cette page s'est affiché : Que dois je faire face à cette situation ? Merci de votre réponse

wotaken
Casual Listener
Bonjour, Hier je me voulais me connecter sur l'application mac os de Spotify. Mais un problème est survenu et cette page s'est affiché : Que dois je faire face à cette situation ? Merci d...
2018-08-13 11:52:33 AM
2018-08-15 6:10:38 PM
SergioDavid
Roadie
2649 Views
1 replies
1 likes

2649 Views
1 replies
1 likes

Spotify-client doesn't work with proxy settings

PlanPremiumDeviceMacbook Pro 2018Operating SystemmacOS 10.13.6 (17G65)Spotify versionThe latest one My Question or IssueEver since June the Spotify-client is always offline and cannot connect at all. Music cannot be played. The issue seems to be in u...

grossegronk
Music Fan
Plan Premium Device Macbook Pro 2018 Operating System macOS 10.13.6 (17G65) Spotify version The latest one My Question or Issue Ever since June the Spotify-client is always offline a...
2018-08-09 3:02:09 PM
2018-08-15 5:44:29 PM
Zadams27
Newbie
11105 Views
4 replies
5 likes
Client
macOS
problem
proxy

11105 Views
4 replies
5 likes

Savant - not getting my playlists?

PlanPremiumCountryUSA DeviceSavantOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I am using Savant 8 and can't seem to get my playlists or any other information. Is there a setting that needs to be changed?

sjgordon1
Casual Listener
Plan Premium Country USA Device Savant Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I am using Savant 8 and can't seem to get my pla...
2018-08-14 3:14:30 AM
2018-08-14 3:11:34 PM
sjgordon1
Casual Listener
1981 Views
2 replies
2 likes
Savant

1981 Views
2 replies
2 likes

Problem firewall (Mac os)

Hello,Yesterday I wanted to connect to the mac os application of Spotify. But a problem has occurred and this page is displayed: What should I do ? Thanks for your answer

wotaken
Casual Listener
Hello, Yesterday I wanted to connect to the mac os application of Spotify. But a problem has occurred and this page is displayed: What should I do ? Thanks for your answer 🙂
2018-08-13 11:56:03 AM
2018-08-14 9:42:12 AM
Loxer
Community Legend
3146 Views
3 replies
0 likes

3146 Views
3 replies
0 likes

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