Help - Desktop (Mac)

Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:40:52 PM
2024-03-14 3:41:33 PM
MattSuda
Spotify Star
2495 Views
1 replies
0 likes

2495 Views
1 replies
0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

MattSuda
Spotify Star
2023-06-26 9:00:58 AM
2023-06-26 9:01:14 AM
MattSuda
Spotify Star
4968 Views
1 replies
0 likes

4968 Views
1 replies
0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:09:54 PM
2023-04-29 10:41:09 PM
MattSuda
Spotify Star
3610 Views
1 replies
3 likes

3610 Views
1 replies
3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

mariomrt
Casual Listener
2019-04-20 2:00:15 PM
2023-05-18 3:32:12 PM
bfteach
Regular
39517 Views
19 replies
1 likes
music stops

39517 Views
19 replies
1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

Goodman
Spotify Legend
2012-07-19 10:29:25 AM
165415 Views
0 replies
35 likes
Mac

165415 Views
0 replies
35 likes

Superuser Contribution Problem handling shuffle when Connect becomes active

Problem handling shuffle when Connect becomes active 1. I'm listening to a playllist on my Android phone with shuffle turned off2. I open my laptop, where I was previously using Spotify with shuffle turned on3. the two devices connect4. Without warni...

chrisrazor
Music Fan
Problem handling shuffle when Connect becomes active 1. I'm listening to a playllist on my Android phone with shuffle turned off 2. I open my laptop, where I was previously using ...
2018-07-18 11:28:52 AM
2018-07-23 6:15:00 PM
SergioDavid
Roadie
521 Views
1 replies
0 likes

521 Views
1 replies
0 likes

Play Local Files on Multiple Macbooks

PlanPremiumCountryMalaysia Device(Macbook Pro late 2016 & Macbook Pro late 2011)Operating System(macOS High Seirra) My Question or IssueI have 2 macbooks and would like to sync local files between them using Spotify Offline download feature. However,...

leonlim
Casual Listener
Plan Premium Country Malaysia Device (Macbook Pro late 2016 & Macbook Pro late 2011) Operating System (macOS High Seirra) My Question or Issue I have 2 macbooks and ...
2018-06-15 4:33:32 PM
2018-07-23 1:37:20 PM
zane_miko
Songwriter
672 Views
3 replies
0 likes

672 Views
3 replies
0 likes

radio not working or stations

the radio or stations wont load and i cant even see my daily mixes now because even when i try to click on the application for it that doesnt load either. I even tried changing my wifi and reinstalling and it still doesnt work. after all the updates ...

nagi10
Casual Listener
the radio or stations wont load and i cant even see my daily mixes now because even when i try to click on the application for it that doesnt load either. I even tried changing my wifi and reinstalli...
2018-07-22 11:53:59 PM
2018-07-22 12:35:26 AM
nagi10
Casual Listener
567 Views
4 replies
0 likes

567 Views
4 replies
0 likes

Unable to change playlists's image

I'm using Spotify premium in Canada. Until today, uploading a cover an image for a playlist was fine. But it doesn't seem to work. I upload a picture, then I click Save, then nothing. The picture doesn't display, even when I restart Spotify. I've tri...

antistar01
Regular
I'm using Spotify premium in Canada. Until today, uploading a cover an image for a playlist was fine. But it doesn't seem to work. I upload a picture, then I click Save, then nothing...
2018-07-22 7:30:44 PM
2018-07-22 10:16:13 PM
Loxer
Community Legend
718 Views
2 replies
0 likes

718 Views
2 replies
0 likes

Spotify Search Broke

after the update that came out today, the search bar seems to be completely broke. Typing literally any combination of letters and actual song names just causes it too say it can't find the song and to try again. I've already tried restarting the app...

cosmowolfyt
Roadie
after the update that came out today, the search bar seems to be completely broke. Typing literally any combination of letters and actual song names just causes it too say it can't find the song and ...
2018-07-21 10:08:22 PM
2018-07-22 12:16:42 PM
cosmowolfyt
Roadie
1782 Views
4 replies
4 likes

1782 Views
4 replies
4 likes

Solved!! Does flicking download switch off uninstall music?

Not sure if dong this in the right place but oh well. I want to download a lafrge playlist on my computer as i am going on holiday and may not have wifi. My question is if i flick the download switch off does that delete the downloaded music from my ...

hitmanharry
Regular
Not sure if dong this in the right place but oh well. I want to download a lafrge playlist on my computer as i am going on holiday and may not have wifi. My question is if i flick the download switch...
2018-07-22 1:01:42 AM
2018-07-22 10:07:51 AM
Loxer
Community Legend
516 Views
1 replies
0 likes

516 Views
1 replies
0 likes

Desktop App not loading

DeviceMacbook Air (11-inch, Early 2014)Operating SystemmacOS High Sierra 10.13.5 My Question or Issue Spotify web deskop app does not load properly as shown in the screenshot attached. It simply loads a black screen. I have tried reinstalling and the...

Avalanchejsy
Newbie
Device Macbook Air (11-inch, Early 2014) Operating System macOS High Sierra 10.13.5 My Question or Issue Spotify web deskop app does not load properly as shown in the scree...
2018-07-21 11:31:23 PM
2018-07-22 10:04:17 AM
Loxer
Community Legend
724 Views
1 replies
0 likes

724 Views
1 replies
0 likes

Solved!! Unable to Remove a song from Song Library

PlanPremiumCountryMalaysia DeviceMacbook Pro 2017Operating SystemmacOS High Sierra My Question or Issue I am not able to remove a song from my song library. That particular song initial added to my library from my local files, but now I decided to re...

leonlim
Casual Listener
Plan Premium Country Malaysia Device Macbook Pro 2017 Operating System macOS High Sierra My Question or Issue I am not able to remove a song from my song library. That ...
2018-07-18 6:11:47 AM
2018-07-21 1:15:27 PM
leonlim
Casual Listener
599 Views
2 replies
0 likes

599 Views
2 replies
0 likes

Spotify will not re-install on Mac OS X 10.11.6

Plan Premium USADevice iMac, late 2015 modelOperating System Mac OS X 10.11.6 Yosemite I've had to re-install Spotify from time to time, and previously have been able to use the following instructions as provided by Spotify: Click Spotify in the menu...

2m_1np-4a519k
Newbie
Plan Premium USA Device iMac, late 2015 model Operating System Mac OS X 10.11.6 Yosemite I...
2018-07-20 11:10:52 PM
2018-07-21 12:36:49 PM
Loxer
Community Legend
1524 Views
1 replies
0 likes

1524 Views
1 replies
0 likes

Albums are added to my favorite songs while I am offline

PlanPremium for studentsCountryItalyDeviceMacBook Pro, iPhone 6Operating SystemMac OS High Sierra, Ios My Question or Issue That's exactly what's written in the object: since a few days, to my favorites song are added some albums (only french rap mus...

AndreaFuligno
Casual Listener
Plan Premium for students Country Italy Device MacBook Pro, iPhone 6 Operating System Mac OS High Sierra, Ios My Question or Issue That's exactly what's written in the object: ...
2018-07-07 10:37:04 AM
2018-07-19 12:11:49 AM
TobiasYoung
Composer
540 Views
3 replies
0 likes

540 Views
3 replies
0 likes

Solved!! Having trouble with search on MacBook Pro Spotify app

PlanPremiumCountry USA DeviceMacbook Pro late 2016Operating SystemmacOS Sierra Version 10.12.6Spotify Verion1.0.85.257.g0f8531bd My Question or Issuesearch does not appear to be working for many scenarios. examples:1) title:billie which should produc...

songs4kurt
Casual Listener
Plan Premium Country USA Device Macbook Pro late 2016 Operating System macOS Sierra Version 10.12.6 Spotify Verion 1.0.85.257.g0f8531bd My Question or Issue search doe...
2018-07-19 2:46:09 AM
2018-07-19 6:32:28 PM
songs4kurt
Casual Listener
1075 Views
4 replies
0 likes

1075 Views
4 replies
0 likes

someone stole my imac and today its using my spotify account

i need to get the ip adress from where theyre using my account how can i contact spotify (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue how can i contact directly to spotify

pepeorozco
Newbie
i need to get the ip adress from where theyre using my account how can i contact spotify (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue how can i con...
2018-07-18 10:38:14 PM
2018-07-18 10:49:12 PM
Loxer
Community Legend
722 Views
1 replies
0 likes
imac stolen

722 Views
1 replies
0 likes

Proxy stopped working after update

Spotify was all good and working behind corporate proxy until today but late afternoon a new update cames and after applying it, now it cannot stream through proxy anymore. Without proxy, it is all good and working(which is useless for me).From chrom...

goktan
Casual Listener
Spotify was all good and working behind corporate proxy until today but late afternoon a new update cames and after applying it, now it cannot stream through proxy anymore. Without proxy, it is all g...
2018-06-19 4:59:15 PM
2018-07-18 9:00:58 AM
ervinnemeth
Newbie
4764 Views
12 replies
3 likes

4764 Views
12 replies
3 likes

MUSIC SAVED HAS DISAPPEARED FROM MAC

PlanPremiumCountry-UK Device(macbook pro)Operating System(macOS) My Question or IssueI have paid for a premium account, and I have held this account for many years now (...im not sure if the above bit is relevant to my dilemma). I have many songs whi...

sam2205
Casual Listener
Plan Premium Country-UK Device (macbook pro) Operating System (macOS) My Question or Issue I have paid for a premium account, and I have held this account for many yea...
2018-07-17 10:16:03 PM
2018-07-17 10:40:08 PM
Loxer
Community Legend
850 Views
1 replies
0 likes
deleted
disappeared
Mac
music gone

850 Views
1 replies
0 likes

How to use local file instead of Spotify version

Hi, I have a live version of an album on MP3 that I want to add to a playlist, but everytime I do Spotify adds it's non-live version instead. How can I make it stop doing this? Thanks,James

JBenderCMH
Casual Listener
Hi, I have a live version of an album on MP3 that I want to add to a playlist, but everytime I do Spotify adds it's non-live version instead. How can I make it stop doing this? &nbs...
2018-07-17 4:01:37 PM
2018-07-17 6:59:38 PM
Loxer
Community Legend
518 Views
3 replies
0 likes

518 Views
3 replies
0 likes

Discover Weekly hasn't updated this week

PlanPremium My Question or Issue Hello, My Discover Weekly playlist hasn't updated this week. It says that the songs in the playlist are 6 days old when actually 7 days have passed. My friend's playlists have been updated today. I've tried solutions ...

neverhood
Casual Listener
Plan Premium My Question or Issue Hello, My Discover Weekly playlist hasn't updated this week. It says that the songs in the playlist are 6 days old when act...
2018-07-16 12:22:35 PM
2018-07-17 12:44:46 PM
neverhood
Casual Listener
563 Views
1 replies
0 likes

563 Views
1 replies
0 likes

Spotify keeps freezing on Mac

Whenever I use Spotify on my Mac it simply stops playing songs after like 20 minutes.At that point you can't use the search function, visit playlist or anything else. I have to hard reset every time.I tried deleting all spotify files and reinstalling...

Fredi_3
Casual Listener
Whenever I use Spotify on my Mac it simply stops playing songs after like 20 minutes. At that point you can't use the search function, visit playlist or anything else. I have to hard reset ever...
2018-07-16 1:12:42 PM
2018-07-16 10:38:24 PM
Loxer
Community Legend
4883 Views
3 replies
0 likes

4883 Views
3 replies
0 likes

Spotify app gets more buggy the longer I use it.

PlanPremiumCountryNorwayDeviceMacbook mid 2010Operating SystemMac OS 10 (Sierra) My Question or Issue:I've been using Spotify for a while now, in lieu of Apple Music, and I've had the same problem happen for a long time:I install the app, it works fi...

a_auestad
Casual Listener
Plan Premium Country Norway Device Macbook mid 2010 Operating System Mac OS 10 (Sierra) My Question or Issue: I've been using Spotify for a while now, in lieu of Apple Music, and I...
2018-07-16 9:13:00 PM
2018-07-16 9:52:22 PM
Loxer
Community Legend
1601 Views
1 replies
1 likes

1601 Views
1 replies
1 likes

Spotify is too slow on my iMac and Macbook

PlanPremium Device(macbook air 2017 , iMac 2013 late)Operating System(mac osx) Spotify working too slow on my macs, It takes forever to load some playlists or search songs, singers. I reinstalled, cleaned ceache, did everything. I am really tired of ...

yucel
Newbie
Plan Premium Device (macbook air 2017 , iMac 2013 late) Operating System (mac osx) Spotify working too slow on my macs, It takes forever to load some playlists or ...
2018-06-19 8:15:40 AM
2018-07-16 1:03:41 PM
donalthompson
Casual Listener
1276 Views
4 replies
4 likes

1276 Views
4 replies
4 likes

Solved!!Superuser Contribution How does one move local files to a new location?

How can I move the folder containing my local files to a new location, while maintaing my local tracks in my playlists? My attempt so far: 1. Move the folder to a new location 2. Remove the old local files source in Preferences 3. Add the new local f...

Shabissen
Casual Listener
How can I move the folder containing my local files to a new location, while maintaing my local tracks in my playlists? My attempt so far: 1. Move the folder to a new location 2.&...
2018-07-15 5:57:53 AM
2018-07-16 4:10:39 AM
Shabissen
Casual Listener
6931 Views
4 replies
0 likes
local file
local files
move local files

6931 Views
4 replies
0 likes

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