Help - Desktop (Mac)

Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:40:52 PM
2024-03-14 3:41:33 PM
MattSuda
Spotify Star
3598 Views
1 replies
0 likes

3598 Views
1 replies
0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

MattSuda
Spotify Star
2023-06-26 9:00:58 AM
2023-06-26 9:01:14 AM
MattSuda
Spotify Star
5850 Views
1 replies
0 likes

5850 Views
1 replies
0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:09:54 PM
2023-04-29 10:41:09 PM
MattSuda
Spotify Star
4009 Views
1 replies
3 likes

4009 Views
1 replies
3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

mariomrt
Casual Listener
2019-04-20 2:00:15 PM
2023-05-18 3:32:12 PM
bfteach
Regular
40366 Views
19 replies
1 likes
music stops

40366 Views
19 replies
1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

Goodman
Spotify Legend
2012-07-19 10:29:25 AM
165969 Views
0 replies
35 likes
Mac

165969 Views
0 replies
35 likes

Solved!! "Songs" under "Your Library" do not show up on MacBook Pro Spotify App

PlanPremiumCountry USADeviceMacBook Pro 13-inch, 2016, 4 thunderbolt portsOperating SystemiOS 10.12.6 My Question or Issue I deleted the whole song list on Saved Songs under Your Library after putting them all over to a playlist. Ever since then, aft...

dhjung97
Newbie
Plan Premium Country USA Device MacBook Pro 13-inch, 2016, 4 thunderbolt ports Operating System iOS 10.12.6 My Question or Issue I deleted the whole song list on Saved So...
2018-07-03 8:13:54 AM
2018-07-03 9:00:32 AM
Loxer
Community Legend
2916 Views
1 replies
0 likes

2916 Views
1 replies
0 likes

Key combination changed

This week my keycombinations to skip/pause a song changed. They were on my mac keyboard, F7,F8,F9. It is very annoying, so my question is: does anybody know how I can change my keys back again?

martriefel
Casual Listener
This week my keycombinations to skip/pause a song changed. They were on my mac keyboard, F7,F8,F9. It is very annoying, so my question is: does anybody know how I can change my keys back agai...
2018-06-17 8:45:16 PM
2018-07-03 2:50:34 AM
Loxer
Community Legend
466 Views
1 replies
0 likes

466 Views
1 replies
0 likes

Media keys stopped working after recent update

Media keys on Spotify's mac app stopped after I updated it a day ago. None of the play, pause, skip forward/backward are working. Is it just me? How do I fix this? Any help is much appreciated.

v1shwa
Newbie
Media keys on Spotify's mac app stopped after I updated it a day ago. None of the play, pause, skip forward/backward are working. Is it just me? How do I fix this? Any help is much ...
2017-12-09 6:03:25 AM
2018-07-03 2:50:13 AM
Loxer
Community Legend
378 Views
1 replies
0 likes

378 Views
1 replies
0 likes

Superuser Contribution Media keys no longer work mac

DeviceMacbook ProOperating SystemmacOS high sierra My Question or Issue The other week the media keys worked just fine in spotify, being able to change or play/pause a song. However, they no longer work.When going to the playback tab the keys that pe...

h0ll
Casual Listener
Device Macbook Pro Operating System macOS high sierra My Question or Issue The other week the media keys worked just fine in spotify, being able to change or play/pause a song. How...
2018-06-19 4:03:54 PM
2018-07-03 2:48:48 AM
Loxer
Community Legend
11768 Views
4 replies
5 likes

11768 Views
4 replies
5 likes

can i use spotify songs in a photo album

My Question or Issuecan i use spotify downloaded songs in a mac Photos photo album

Korina57
Newbie
My Question or Issue can i use spotify downloaded songs in a mac Photos photo album
2018-07-02 1:14:48 PM
2018-07-02 5:34:55 PM
Loxer
Community Legend
3011 Views
1 replies
0 likes

3011 Views
1 replies
0 likes

Opening Spotify comes up with a black screen

When I open Spotify up on macbook pro, it comes up with a blank, black screen. Any help?PlanPremiumCountry UKDevice(Macbook Pro, mid 2012)Operating System(macOS High Sierra 10.13.4)

stevecrick
Newbie
When I open Spotify up on macbook pro, it comes up with a blank, black screen. Any help? Plan Premium Country UK Device (Macbook Pro, mid 2012) Operating System (macOS High Sierra 10.13...
2018-07-02 2:21:51 PM
2018-07-02 2:58:59 PM
Loxer
Community Legend
997 Views
1 replies
0 likes

997 Views
1 replies
0 likes

won't let me disable recently played artists

Hi, I have a spotify account. I can't seem to disable my recently played artists, whenever I exit the app or view my account from another account, it still shows it or it undisables it. I've tried this on another computer yet it is still not working....

4_0d4-wn42xky
Newbie
Hi, I have a spotify account. I can't seem to disable my recently played artists, whenever I exit the app or view my account from another account, it still shows it or it undisables it. I've tri...
2018-07-02 3:18:37 AM
2018-07-02 2:22:58 PM
Loxer
Community Legend
477 Views
1 replies
0 likes

477 Views
1 replies
0 likes

Superuser Contribution Perscussive sounds "popping"/amplified.

Plan: PremiumCountry: AustraliaDevice: Macbook AirOperating System: MacOS High SierraPlayback: Unnormalize My Question or Issue:I'm experiencing a subtle but persistent issue with playback: on all tracks any high pitched and/or percussive noises are ...

user-removed
Visitor
Plan: Premium Country: Australia Device: Macbook Air Operating System: MacOS High Sierra Playback: Unnormalize My Question or Issue: I'm experiencing a subtle but pers...
2018-06-25 8:23:30 AM
2018-07-02 5:19:49 AM
user-removed
Not applicable
774 Views
6 replies
0 likes

774 Views
6 replies
0 likes

Solved!! Spotify on Mac OS 10.13.5 freezes constantly

PlanPremiumCountryUnited Kingdom. DeviceMacBook Air (13-inch, Early 2015)Operating SystemMac OS High Sierra 10.13.5. Well, I was listening to some songs at first and everything was ok then I went to change track and it was stuck on the track I was li...

bingefeller
Casual Listener
Plan Premium Country United Kingdom. Device MacBook Air (13-inch, Early 2015) Operating System Mac OS High Sierra 10.13.5. Well, I was listening to some songs at first a...
2018-07-01 1:58:51 AM
2018-07-02 2:17:11 AM
Stormageddons
Composer
2267 Views
3 replies
3 likes

2267 Views
3 replies
3 likes

How can I stop the Spotify Mac OS desktop client from being automatically updated?

Every single bit of advanced functionality is being removed and soon we're left with a play button and Spotify playlists. The last one removed was advanced search. I constantly roll back to version 1.0.65 which not only has search but also release da...

Brian
Roadie
Every single bit of advanced functionality is being removed and soon we're left with a play button and Spotify playlists. The last one removed was advanced search. I constantly roll back to ve...
2018-06-28 4:09:14 PM
2018-07-02 2:09:30 AM
Brian
Roadie
3929 Views
4 replies
1 likes

3929 Views
4 replies
1 likes

Superuser Contribution Daily Mix no longer available

I'm on version 1.0.83.318.g6c07039d and Daily Mixes are no longer available. They are on my mobile app. Anyone else running into this? Is this a bug or a feature?

cyb0lt
Casual Listener
I'm on version 1.0.83.318.g6c07039d and Daily Mixes are no longer available. They are on my mobile app. Anyone else running into this? Is this a bug or a feature?
2018-06-26 3:35:18 PM
2018-07-01 4:36:05 AM
Alfredo
Roadie
581 Views
1 replies
0 likes

581 Views
1 replies
0 likes

Superuser Contribution Drag and rearrange feature suddenly not working

Plan - PremiumCountry - SwedenDevice - Macbook Air/High Sierra Hey everyone, I am using the latest Mac Desktop version of Spotify.The drag and rearrange feature is suddenly not working. Can't drag songs or rearrange songs in any playlist. I have trie...

Solkatt
Newbie
Plan - Premium Country - Sweden Device - Macbook Air/High Sierra Hey everyone, I am using the latest Mac Desktop version of Spotify. The drag and rearrange feature is suddenly no...
2018-06-26 8:35:05 AM
2018-07-01 4:32:37 AM
Alfredo
Roadie
532 Views
1 replies
1 likes

532 Views
1 replies
1 likes

Superuser Contribution Collaborative playlist shuffle is broken

Issue and steps to reproduce When shuffle is engaged in a collaborative playlist, songs will shuffle only between those uploaded by the user associated with the first song to play. Method #1 1. Enter a collaborative playlist with multiple songs added...

18740811
Regular
Issue and steps to reproduce When shuffle is engaged in a collaborative playlist, songs will shuffle only between those uploaded by the user associated with the first song to play. &nb...
2018-06-28 11:47:46 PM
2018-07-01 4:28:47 AM
Alfredo
Roadie
1814 Views
1 replies
1 likes
collaborative playlists
Shuffle Algorithm
Shuffle Function

1814 Views
1 replies
1 likes

Solved!! Spotify Playing Wrong Song on Desktop

PlanFreeCountryAustralia DeviceMacbook AirOperating SystemmacOS SierraMy Question or IssueThis problem has happened once before, a song I listen to heaps starts to play another song from the same album. For example, I was listening to 'Reborn' from K...

huggoyfm2
Casual Listener
Plan Free Country Australia Device Macbook Air Operating System macOS Sierra My Question or Issue This problem has happened once before, a song I listen to heaps starts to play another...
2018-06-15 4:00:03 AM
2018-06-30 6:12:07 PM
ouenb
Newbie
2749 Views
2 replies
0 likes

2749 Views
2 replies
0 likes

Music in iTunes playlists

My Mac recently died on my unexpectedly, and all of my music that was saved on it was wiped out. I had to get a new computer, but I have no way of downloading my library back onto my computer (new Macs no longer have a disc drive, and I don't have an...

aeowyn11874
Newbie
My Mac recently died on my unexpectedly, and all of my music that was saved on it was wiped out. I had to get a new computer, but I have no way of downloading my library back onto my computer...
2018-06-30 3:28:23 AM
2018-06-30 9:11:02 AM
Loxer
Community Legend
462 Views
1 replies
0 likes

462 Views
1 replies
0 likes

Superuser Contribution Recover a playlist folder

PlanPremiumCountryUnited StatesDeviceMacBookOperating SystemiOS My Question or IssueI deleted a folder of playlists yesterday and realized today I wanted to take a look at them again, so I went in the "Recover playlists" section of my account as I of...

fuyopo
Newbie
Plan Premium Country United States Device MacBook Operating System iOS My Question or Issue I deleted a folder of playlists yesterday and realized today I wanted to take a look at th...
2018-06-25 5:31:26 AM
2018-06-30 3:31:18 AM
Alfredo
Roadie
677 Views
1 replies
1 likes

677 Views
1 replies
1 likes

New Song Search Display

Is there a way to switch back to the old song search view?I frequently would search for a song then click the ... dots and choose add to queue. Now it's been redesigned and when I search for a song, I see the song but there's nothing to do except cli...

joel2762
Music Fan
Is there a way to switch back to the old song search view? I frequently would search for a song then click the ... dots and choose add to queue. Now it's been redesigned and when I search...
2018-06-29 10:19:56 PM
2018-06-29 10:24:20 PM
Loxer
Community Legend
550 Views
1 replies
0 likes

550 Views
1 replies
0 likes

Solved!! [Mac] Spotify crashes on launch - macOS 10.14 Mojave Beta 1

Spotify Mac app is crashing on launch. I tried reinstalling it which allowed it to open, but as soon as I tried to play anything it crashed then continued to crash any subsequent launch. I hope this is a quick fix as I can't listen to music at work n...

xKINGYx
Regular
Spotify Mac app is crashing on launch. I tried reinstalling it which allowed it to open, but as soon as I tried to play anything it crashed then continued to crash any subsequent launch. I hope this ...
2018-06-05 3:05:24 PM
2018-06-29 4:06:52 PM
mchandler
Regular
29309 Views
31 replies
12 likes
10.14
Beta
Crash
macOS
mojave

29309 Views
31 replies
12 likes

Sort list of playlists

Mac OS Desktop version 1.0.83.318 I have close to 40 different playlists in my library but they are in some random order. I would like to know if its possible to sort these by name or created date / last played date. My most used playlists are near t...

bmantz65
Regular
Mac OS Desktop version 1.0.83.318 I have close to 40 different playlists in my library but they are in some random order. I would like to know if its possible to sort these by n...
2018-06-28 10:16:36 PM
2018-06-29 9:07:43 AM
Loxer
Community Legend
484 Views
1 replies
0 likes

484 Views
1 replies
0 likes

Playlist songs are randomly grayed out, despite being searchable/playable otherwise

PlanFamily PremiumCountryUSA Deviceimac 2017 (brand new)Operating Systemos 11My Question or Issue Transferred playlists over from apple music. They work fine on mobile but on the desktop app/web player my playlists are all grayed out. However, these ...

84w9_-qk0hq5h
Newbie
Plan Family Premium Country USA Device imac 2017 (brand new) Operating System os 11 My Question or Issue Transferred playlists over from apple music. They work fine on mobil...
2018-06-27 4:15:15 PM
496 Views
0 replies
1 likes

496 Views
0 replies
1 likes

Spotify Community

Help categories

Account & Payment

Using Spotify

Listen Everywhere

Desktop (Mac)

Forum Posts