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Desktop (Mac)

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Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 6830 Views
  • 1 replies
  • 0 likes
  • 6830 Views
  • 1 replies
  • 0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 8509 Views
  • 1 replies
  • 0 likes
  • 8509 Views
  • 1 replies
  • 0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 6177 Views
  • 1 replies
  • 3 likes
  • 6177 Views
  • 1 replies
  • 3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

  • Casual Listener
  • bfteach
  • Regular
  • 44485 Views
  • 19 replies
  • 1 likes
  • music stops
  • 44485 Views
  • 19 replies
  • 1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

  • Spotify Legend
  • 168666 Views
  • 0 replies
  • 35 likes
  • Mac
  • 168666 Views
  • 0 replies
  • 35 likes

Spotify is too slow on my iMac and Macbook

PlanPremium Device(macbook air 2017 , iMac 2013 late)Operating System(mac osx) Spotify working too slow on my macs, It takes forever to load some playlists or search songs, singers. I reinstalled, cleaned ceache, did everything. I am really tired of ...

  • Newbie
  • Plan Premium     Device (macbook air 2017 ,  iMac 2013 late) Operating System (mac osx)   Spotify working too slow on my macs, It takes forever to load some playlists or ...
  • donalthompson
  • Casual Listener
  • 1382 Views
  • 4 replies
  • 4 likes
  • 1382 Views
  • 4 replies
  • 4 likes

Solved!!Superuser Contribution How does one move local files to a new location?

How can I move the folder containing my local files to a new location, while maintaing my local tracks in my playlists? My attempt so far: 1. Move the folder to a new location 2. Remove the old local files source in Preferences 3. Add the new local f...

  • Casual Listener
  • How can I move the folder containing my local files to a new location, while maintaing my local tracks in my playlists?   My attempt so far: 1. Move the folder to a new location 2.&...
  • Shabissen
  • Casual Listener
  • 7868 Views
  • 4 replies
  • 0 likes
  • local file
    local files
    move local files
  • 7868 Views
  • 4 replies
  • 0 likes

Tracks previously linked to local files no longer streamable after deletion of local files

I can't find a way to get rid of all local files from showing up in my Spotify. I've unchecked both boxes in Preferences but they're still there. I had The Life of Pablo on my computer as MP3's. Spotify linked this up to the tracks on Spotify, and so...

  • Casual Listener
  • I can't find a way to get rid of all local files from showing up in my Spotify. I've unchecked both boxes in Preferences but they're still there.   I had The Life of Pablo on my computer as MP...
  • Loxer
  • Community Legend
  • 1200 Views
  • 6 replies
  • 0 likes
  • 1200 Views
  • 6 replies
  • 0 likes

Error code 17

Hi, I have currently been using Spotify for a couple years now on my macbook. Album art for some reason stopped showing so I reinstalled spotify to see if it would work. I now get error code 17, stating that my firewall is blocking spotify. Funny thi...

  • Newbie
  • Hi, I have currently been using Spotify for a couple years now on my macbook. Album art for some reason stopped showing so I reinstalled spotify to see if it would work. I now get error code 17, stat...
  • Loxer
  • Community Legend
  • 1648 Views
  • 1 replies
  • 0 likes
  • 1648 Views
  • 1 replies
  • 0 likes

No Equalizer on Spotify for Mac

PlanPremiumCountry CanadaDeviceMacintoshOperating SystemMac OS High Sierra My Question or IssueSpotify app for Android has built-in sound Equalizer. Why Spotify for Mac does not have Equalizer?

  • Regular
  • Plan Premium Country  Canada Device Macintosh Operating System Mac OS High Sierra   My Question or Issue Spotify app for Android has built-in sound Equalizer. Why Spotify for Mac ...
  • 420wizardofOZ
  • Newbie
  • 40725 Views
  • 3 replies
  • 24 likes
  • 40725 Views
  • 3 replies
  • 24 likes

Can't Sync Local Files with Iphone/Can't Save New Files to Library

PlanPremiumCountryUSADeviceMacbook Pro mid 2012, iPhone 6s My Question or IssueI have two connected issues to report. I've had local files for a while now, and had them synced up to my iPhone just fine using download (or "available offline" as someti...

  • Newbie
  • Plan Premium Country USA Device Macbook Pro mid 2012, iPhone 6s   My Question or Issue I have two connected issues to report.  I've had local files for a while now, and had the...
  • Loxer
  • Community Legend
  • 566 Views
  • 1 replies
  • 0 likes
  • 566 Views
  • 1 replies
  • 0 likes

Why do some of my songs re-download randomly?

As of recently, whenever I open up my spotify desktop app, 1 to 1000 songs (completely random) need to be re-downloaded. There is no pattern as the songs that are re-downloaded are not from the same playlists or artists. As I do not have an unlimited...

  • Casual Listener
  •    As of recently, whenever I open up my spotify desktop app, 1 to 1000 songs (completely random) need to be re-downloaded. There is no pattern as the songs that are re-downloaded are not ...
  • keira4664
  • Gig Goer
  • 889 Views
  • 1 replies
  • 2 likes
  • 889 Views
  • 1 replies
  • 2 likes

Mac Album Art Disappearing

PlanPremium CountryAustralia DeviceMac 2013 Operating SystemMacOS High Sierra Version1.0.84.344 My Question or IssueA while ago I remember clicking on a button that said something along the lines of 'hide album art', but now I would really like that ...

  • Newbie
  • Plan Premium   Country Australia   Device Mac 2013   Operating System MacOS High Sierra   Version 1.0.84.344   My Question or Issue A while ago I remember cli...
  • Loxer
  • Community Legend
  • 429 Views
  • 1 replies
  • 0 likes
  • 429 Views
  • 1 replies
  • 0 likes

Humble Pie album Rock On playing wrong tracks

PlanPremiumCountryNetherlandsDeviceMacbook Pro late 2016Operating SystemMacOS Sierra My Question or Issue Humble Pie ablum Rock On is playing a completely different artist. I would say issue started about 2 weeks ago. https://open.spotify.com/album/7...

  • Casual Listener
  •   Plan Premium Country Netherlands Device Macbook Pro late 2016 Operating System MacOS Sierra   My Question or Issue   Humble Pie ablum Rock On is playing a completely diff...
  • osornios
  • Spotify Star
  • 434 Views
  • 1 replies
  • 0 likes
  • 434 Views
  • 1 replies
  • 0 likes

"This song is not available" message appearing when it shouldn't

I'm a premium user, and in just the last few weeks I've noticed a lot of songs/albums that I think I should have access to keep giving me the "this song is not available" message. For example, Grizzly Bear's Yellow House, Cat Power's The Greatest, Th...

  • Newbie
  • I'm a premium user, and in just the last few weeks I've noticed a lot of songs/albums that I think I should have access to keep giving me the "this song is not available" message. For example, Grizzl...
  • osornios
  • Spotify Star
  • 542 Views
  • 1 replies
  • 0 likes
  • Other
  • 542 Views
  • 1 replies
  • 0 likes

Superuser Contribution Use of Spotify logo for Artists on Spotify

Hi,I was just wondering if Artists who have albums available for streaming on Spotify are allowed to use the Spotify logo to promote their albums?For example can we make a music video with an opening credit that says something along the lines of "Now...

  • Newbie
  •     Hi, I was just wondering if Artists who have albums available for streaming on Spotify are allowed to use the Spotify logo to promote their albums? For example can we make a music v...
  • Alfredo
  • Roadie
  • 1290 Views
  • 1 replies
  • 0 likes
  • 1290 Views
  • 1 replies
  • 0 likes

Solved!! album image in now playing bar disappeared?

I accidently clicked something in the bottom left hand corner of the screen, and now the album image in the now playing bar is gone. It only displays the song title and the artist. How do I get the album image back?

  • Casual Listener
  • I accidently clicked something in the bottom left hand corner of the screen, and now the album image in the now playing bar is gone. It only displays the song title and the artist. How do I get ...
  • Loxer
  • Community Legend
  • 1754 Views
  • 3 replies
  • 0 likes
  • 1754 Views
  • 3 replies
  • 0 likes

Superuser Contribution Saved Song to Favorite Songs

Plan - PremiumUnitend KingdomMacOS I love how random users get selected for new features to test, however it would be nice to be informed of this beforehand. I don't agree with how saved songs has become favorite (favourite in the UK). I would rather...

  • Casual Listener
  • Plan - Premium Unitend Kingdom MacOS   I love how random users get selected for new features to test, however it would be nice to be informed of this beforehand.   I don't agree ...
  • stopbuggingme10
  • Newbie
  • 20430 Views
  • 7 replies
  • 21 likes
  • Favorite Songs
    Feature
    Feedback
    saved songs
  • 20430 Views
  • 7 replies
  • 21 likes

Playing song even after end

PlanFreeCountry SingaporeDeviceMacbook Pro late 2016Operating SystemMacOS High Sierra My Question or Issue After the end of a track, it continues playing the song again for awhile before moving on to the next song, e.g. Toxic-Britney Spears. It seems...

  • Regular
  • Plan Free Country  Singapore Device Macbook Pro late 2016 Operating System MacOS High Sierra  My Question or Issue   After the end of a track, it continues playing the song a...
  • TechnoTew
  • Regular
  • 1794 Views
  • 7 replies
  • 0 likes
  • 1794 Views
  • 7 replies
  • 0 likes

Videos in Browser inaudible when a song was paused

PlanPremium FamilyCountryGermanyDevicesMacbook Pro late 2014, Desktop PCOperating SystemMac OS High Sierra, Windows 10 My Question or IssueHello! Both on my Mac and my Windows the same problem. Videos in my browser are inaudbile, if I paused a song i...

  • Newbie
  •   Plan Premium Family Country Germany Devices Macbook Pro late 2014, Desktop PC Operating System Mac OS High Sierra, Windows 10   My Question or Issue Hello!   Both on my ...
  • 565 Views
  • 0 replies
  • 0 likes
  • 565 Views
  • 0 replies
  • 0 likes

Solved!! [Mac] App Crashing

PlanPremiumCountryUSA Device(Macbook Pro 2018)Operating System(macOS High Sierra ver. 10.13.5) The app itself opens just fine. The issue is that when I click to play a song the app crashes without any hesitation. It does not matter how many times I u...

  • Casual Listener
  • Plan Premium Country USA  Device (Macbook Pro 2018) Operating System (macOS High Sierra ver. 10.13.5)   The app itself opens just fine. The issue is that when I click to play ...
  • Loxer
  • Community Legend
  • 22807 Views
  • 7 replies
  • 0 likes
  • 22807 Views
  • 7 replies
  • 0 likes

Unsave local files from My Music

PlanPremiumCountry United StatesDeviceMacBook 2012Operating SystemMacOS High Sierra My Question or Issue I don't know how to remove a song from my music tab. It is a local file, but is unplayable (grayed out). I have tried so many things to get rid o...

  • Casual Listener
  • Plan Premium Country  United States Device MacBook 2012 Operating System MacOS High Sierra   My Question or Issue  I don't know how to remove a song from my music tab. It is ...
  • mdewater
  • Community Legend
  • 1008 Views
  • 5 replies
  • 0 likes
  • 1008 Views
  • 5 replies
  • 0 likes

Copy Song Link blasts full volume previews of songs instead of interacting with desktop app

PlanPremium CountryUSA DeviceDesktop Application Operating SystemWindows 10 My Question or IssueI share tunes with workmates through Slack. I choose Share > Copy Song Link and send that through. This creates a preview pane of the song with a play but...

  • Newbie
  • Plan Premium   Country USA   Device Desktop Application   Operating System Windows 10   My Question or Issue I share tunes with workmates through Slack. I choose Shar...
  • halloocreeg
  • Newbie
  • 882 Views
  • 1 replies
  • 3 likes
  • 882 Views
  • 1 replies
  • 3 likes

Solved!! Spotify crashes when I click on a playlist

Hello, I am a Spotify user on Macbook and am having problems with the app. Frequently, when I click on anything from playlists to songs listed under an artist's name, Spotify crashes on me and I have to load it up again. Uninstalling and reinstalling...

  • Newbie
  •   Hello, I am a Spotify user on Macbook and am having problems with the app. Frequently, when I click on anything from playlists to songs listed under an artist's name, Spotify crashes on me an...
  • Loxer
  • Community Legend
  • 4197 Views
  • 1 replies
  • 1 likes
  • 4197 Views
  • 1 replies
  • 1 likes