Help Wizard

Step 1

NEXT STEP

Desktop (Mac)

Discuss Spotify for Mac

Start a topic

Forum Posts

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Compact Library Layout.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 711 Views
  • 1 replies
  • 3 likes
  • 711 Views
  • 1 replies
  • 3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

  • Casual Listener
  • bfteach
  • Regular
  • 34030 Views
  • 19 replies
  • 1 likes
  • Error
    music stops
  • 34030 Views
  • 19 replies
  • 1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

  • Spotify Legend
  • 161869 Views
  • 0 replies
  • 34 likes
  • Mac
  • 161869 Views
  • 0 replies
  • 34 likes

Lokale Dateien können auf einem Macbook nicht heruntergeladen werden

Die Lieder werden wohl bei den lokalen Dateien angezeigt und ich kann diese auf dem Mac auch abspielen, sobald ich diese aber in eine Playlist ziehe und offline verfügbar machen möchte, klappt dies nicht (siehe Screenshot)Bei einigen lokal gespeicher...

  • Casual Listener
  • Die Lieder werden wohl bei den lokalen Dateien angezeigt und ich kann diese auf dem Mac auch abspielen, sobald ich diese aber in eine Playlist ziehe und offline verfügbar machen möchte, klappt dies n...
  • lupalup123
  • Casual Listener
  • 868 Views
  • 2 replies
  • 0 likes
  • 868 Views
  • 2 replies
  • 0 likes

no song list, just a blanco black list

I'm having this problem for a long longgg time the list with my songs and also the playlists doesn't appear when i click on it.the playlist keeps on "loading"i tried deleting spotify and reinstalling it, i tried logging in and out.normally when i go ...

  • Casual Listener
  • I'm having this problem for a long longgg time   the list with my songs and also the playlists doesn't appear when i click on it. the playlist keeps on "loading" i tried deleting spotify and...
  • 188 Views
  • 0 replies
  • 0 likes
  • 188 Views
  • 0 replies
  • 0 likes

Solved!! Find song that is currently playing

Hi - I love spotify but there's one thing I find maddening - I have a long, long playlist that I like to just play on shuffle. Sometimes a song comes on that I want to get rid of, or get more information on, but I can't find a quick way to go to the ...

  • Casual Listener
  • Hi - I love spotify but there's one thing I find maddening - I have a long, long playlist that I like to just play on shuffle. Sometimes a song comes on that I want to get rid of, or get more informa...
  • RDDJ
  • Newbie
  • 15120 Views
  • 34 replies
  • 13 likes
  • Mac
  • 15120 Views
  • 34 replies
  • 13 likes

Daily Mix: Removed songs come back after saving other songs

Hi! I'm having an issue with my daily mix on my Mac (10.11.6): Steps to reproduce:1) In daily mix, click the "Remove" button and "Don't play this song" to remove a song.2) Notice that the song no longer appears in the daily mix playlist.3) Click the ...

  • Newbie
  • Hi! I'm having an issue with my daily mix on my Mac (10.11.6):   Steps to reproduce: 1) In daily mix, click the "Remove" button and "Don't play this song" to remove a song. 2) Notice th...
  • 264 Views
  • 0 replies
  • 0 likes
  • 264 Views
  • 0 replies
  • 0 likes

Spotify Connect - Wrong devices in list

I have Spotify installed on my Mac and iPhone. However, in the Spotify Connect menu, I recently started noticing another option, "BDP-S3700," which appears to be a Blu-ray Player w/ Wi-Fi. I do not own this device, and, as far as I know, have never s...

  • Casual Listener
  • I have Spotify installed on my Mac and iPhone. However, in the Spotify Connect menu, I recently started noticing another option, "BDP-S3700," which appears to be a Blu-ray Player w/ Wi-Fi. ...
  • elimbaum
  • Casual Listener
  • 1398 Views
  • 2 replies
  • 0 likes
  • 1398 Views
  • 2 replies
  • 0 likes

thumbs down doesn't work

So when I go to thumbs down a song, it does the "Improving Radio Station" but after a few songs, the very song I thumbs downed starts playing. Why does it not remember what I thumbs down? It's very annoying and makes me wish Apple's iTunes Radio was ...

  • Regular
  • So when I go to thumbs down a song, it does the "Improving Radio Station" but after a few songs, the very song I thumbs downed starts playing.    Why does it not remember what I thumbs ...
  • DK205
  • Newbie
  • 8941 Views
  • 49 replies
  • 45 likes
  • 8941 Views
  • 49 replies
  • 45 likes

Loss of stream after add

Hi, I have a large blues playlist and on most occastions when playing (free) it will at some point switch to an add but then not resume the stream. The only way to resume is to totally close down Spotify and restart. Any help here would be good as I ...

  • Newbie
  • Hi,  I have a large blues playlist and on most occastions when playing (free) it will at some point switch to an add but then not resume the stream.  The only way to resume is to totally cl...
  • 204 Views
  • 0 replies
  • 0 likes
  • 204 Views
  • 0 replies
  • 0 likes

[Mac] Desktop app blackout + other problems

hello community,as a longtime user of spotify i just keep gettin' more & more frustrated with the desktop app. several problems occured in the past weeks/months that makes spotify more useless as even more time progesses.so, i'm using the app (1.0.77...

  • Casual Listener
  • hello community, as a longtime user of spotify i just keep gettin' more & more frustrated with the desktop app. several problems occured in the past weeks/months that makes spotify m...
  • trustno1
  • Casual Listener
  • 414 Views
  • 1 replies
  • 0 likes
  • Mac
  • 414 Views
  • 1 replies
  • 0 likes

Transfer iTunes playlist to Spotify

I was able to share my iTunes playlist before doing following: Launch Spotify app on mac > file > import playlists > iTunes. Now only see "new playlist" and "new playlistfolder" while the last option about "import playlists" is missing. Can anyone he...

  • Newbie
  • I was able to share my iTunes playlist before doing following: Launch Spotify app on mac > file > import playlists > iTunes. Now only see "new playlist" and "new playlistfolder" while the la...
  • 1240468522
  • Newbie
  • 1013 Views
  • 4 replies
  • 5 likes
  • 1013 Views
  • 4 replies
  • 5 likes

Playlist image and description keeps reverting on local desktop.

Hey, I had a playlist title, image and description for quite a while and decided to change all three. The title change was successful, and it seemed that the image and description changes were also successful. But everytime I open/restart Spotify on ...

  • Newbie
  • Hey,   I had a playlist title, image and description for quite a while and decided to change all three. The title change was successful, and it seemed that the image and description changes we...
  • 383 Views
  • 0 replies
  • 0 likes
  • 383 Views
  • 0 replies
  • 0 likes

Queue is not available for albums, not adding to queue list

I use the queue function constantly on Spotify, especially from the Discover page. But today it's not letting me queue entire albums, only songs individually, and even when I add a song to the queue it doesn't add to the queue playlist. I've restarte...

  • Visitor
  • I use the queue function constantly on Spotify, especially from the Discover page. But today it's not letting me queue entire albums, only songs individually, and even when I add a song to the queue ...
  • user-removed
  • Not applicable
  • 275 Views
  • 1 replies
  • 0 likes
  • 275 Views
  • 1 replies
  • 0 likes

top recommendations for you

my top recommendations for you is full of a music genre that i have never listened to!!! i never ever listen to christian music and it's currently full of christian groups singing songs about praising god. i'm very annoyed!!!!!!!!

  • Casual Listener
  • my top recommendations for you is full of a music genre that i have never listened to!!! i never ever listen to christian music and it's currently full of christian groups singing songs abo...
  • user-removed
  • Not applicable
  • 408 Views
  • 2 replies
  • 1 likes
  • 408 Views
  • 2 replies
  • 1 likes

Go Back Button

Brief description of the issue:click on the "Go back" button on top/left, the Spotify app speeds through all past(recent?) pages you've accessed and stops. Steps to reproduce the issue:Playing audio oniPhone 7 Plus, controlling Spotify from Macbook P...

  • Casual Listener
  • Brief description of the issue: click on the "Go back" button on top/left, the Spotify app speeds through all past(recent?) pages you've accessed and stops.   Steps to reproduce the issue: P...
  • silvianortorres
  • Casual Listener
  • 392 Views
  • 1 replies
  • 0 likes
  • 392 Views
  • 1 replies
  • 0 likes

Spotify installation fails - redirects to installer download

Hi! I'm trying to install Spotify on my mac but I'm getting a weird error.I download the installer from the site and begin the install on my comp, but just as it's about to finish, it fails, opens the browser and goes to this link:https://www.spotify...

  • Casual Listener
  • Hi!   I'm trying to install Spotify on my mac but I'm getting a weird error. I download the installer from the site and begin the install on my comp, but just as it's about to finish, it fail...
  • torngren
  • Casual Listener
  • 456 Views
  • 2 replies
  • 0 likes
  • 456 Views
  • 2 replies
  • 0 likes

"This song is not available" on Mac. All songs are available on iPhone app.

I keep getting the "This song is not available" error message for many different songs on my Mac Desktop app. I've tried re-installing the app and turned off "Local file" sourcing with no luck. I'm able to access the same exact songs on my iPhone 8 a...

  • Newbie
  • I keep getting the "This song is not available" error message for many different songs on my Mac Desktop app. I've tried re-installing the app and turned off "Local file" sourcing with no luck. ...
  • 295 Views
  • 0 replies
  • 0 likes
  • 295 Views
  • 0 replies
  • 0 likes

Why doesn't Spotify show up under application support?

Spotify has been unusable on my Mac for weeks. It freezes constantly. I try deleting it and reinstalling but it doesn't help.

  • Casual Listener
  • Spotify has been unusable on my Mac for weeks. It freezes constantly. I try deleting it and reinstalling but it doesn't help.
  • RobertShaw
  • Casual Listener
  • 912 Views
  • 2 replies
  • 0 likes
  • 912 Views
  • 2 replies
  • 0 likes

Is there a way to add all of your Local Files to the main Songs library?

I just added all of my owned songs to the Local Files in Spotify and was wondering if there was a way to get them into the main Songs part of Spotify? The few questions I've seen on this topic are pretty outdated. Also, after adding a large amount of...

  • Newbie
  • I just added all of my owned songs to the Local Files in Spotify and was wondering if there was a way to get them into the main Songs part of Spotify? The few questions I've seen on this topic are pr...
  • 416 Views
  • 0 replies
  • 0 likes
  • local files
  • 416 Views
  • 0 replies
  • 0 likes

playlist covers

Can't seem to find any pictures that fit the border 300x300, even when I try 300x300 it doesn't seem to work and says the image is too small. anyone know why?

  • Newbie
  • Can't seem to find any pictures that fit the border 300x300, even when I try 300x300 it doesn't seem to work and says the image is too small. anyone know why?
  • Bethany_Dawn
  • Community Legend
  • 434 Views
  • 1 replies
  • 0 likes
  • 434 Views
  • 1 replies
  • 0 likes

Solved!! Play a certain playlist every day between 8 am - 4pm

Hello, I need to be able to play a certain playlist every day in the office between 8am-4pm. Does any of you have an idea how to do it? I have a dedicated Mac, which is open all the time and Spotify is also open. Thanks Kasper

  • Casual Listener
  • Hello, I need to be able to play a certain playlist every day in the office between 8am-4pm. Does any of you have an idea how to do it? I have a dedicated Mac, which is open all the time and Spotify ...
  • SimonLundsgaard
  • Newbie
  • 2369 Views
  • 6 replies
  • 0 likes
  • Mac
  • 2369 Views
  • 6 replies
  • 0 likes

No Singing (lyrics)

So i was recently listening to Russ (Ride Slow) and everything was going fine you know its a vibe so it was on reply but after a few plays on my mac there were no lyrics so basically like the instrumental but then when i play the next song or teh son...

  • Newbie
  • So i was recently listening to Russ (Ride Slow) and everything was going fine you know its a vibe so it was on reply but after a few plays on my mac there were no lyrics so basically like the instrum...
  • 184 Views
  • 0 replies
  • 0 likes
  • 184 Views
  • 0 replies
  • 0 likes