Help - Desktop (Mac)

Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:40:52 PM
2024-03-14 3:41:33 PM
MattSuda
Spotify Star
2532 Views
1 replies
0 likes

2532 Views
1 replies
0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

MattSuda
Spotify Star
2023-06-26 9:00:58 AM
2023-06-26 9:01:14 AM
MattSuda
Spotify Star
5017 Views
1 replies
0 likes

5017 Views
1 replies
0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:09:54 PM
2023-04-29 10:41:09 PM
MattSuda
Spotify Star
3630 Views
1 replies
3 likes

3630 Views
1 replies
3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

mariomrt
Casual Listener
2019-04-20 2:00:15 PM
2023-05-18 3:32:12 PM
bfteach
Regular
39546 Views
19 replies
1 likes
music stops

39546 Views
19 replies
1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

Goodman
Spotify Legend
2012-07-19 10:29:25 AM
165439 Views
0 replies
35 likes
Mac

165439 Views
0 replies
35 likes

Profile and playlists do not appear on search - account linked to Facebook

PlanPremiumCountryTurkeyDevice(iPhone X, Macbook Air late 2016)Operating System(iOS 11) My Question or Issue Hi. I have recently realized that my friends cannot find my profile or my playlists through searching my name (or the name of the playlists)....

canchn
Casual Listener
...ave close to 100 followers and many public playlists. My ID: spotify:user:1246259121 Why do you think my profile cannot be found through search? Thanks. Can
2018-06-12 1:29:49 PM
2018-06-13 1:16:45 PM
Loxer
Community Legend
1077 Views
3 replies
0 likes

1077 Views
3 replies
0 likes

problems to listen in mac ... no load

problems to listen in mac application ... no load remains loading without being able to select music for 1 week

Mcallan
Casual Listener
problems to listen in mac application ... no load remains loading without being able to select music for 1 week
2018-06-13 9:15:53 AM
397 Views
0 replies
0 likes

397 Views
0 replies
0 likes

Album art not showing up next to song

PlanPremiumCountry USDeviceMacbook airOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue i clicked the down arrow on the album cover to minimize it like it usually does, but this time it completely disappeared and i have no ...

malekahussein
Newbie
Plan Premium Country US Device Macbook air Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue i clicked the down arrow on the album cover ...
2018-06-06 11:26:33 PM
2018-06-12 11:13:31 PM
surgeonsprinces
Casual Listener
1575 Views
4 replies
4 likes

1575 Views
4 replies
4 likes

Converting/replacing 'local' files with online/Spotify versions

Hi I have a playlist in Spotify of over 700 tracks imported from iTunes, all of which were 'local' files. Sadly, due to a hardware failure I've since lost my iTunes library. Is there any way to do a search or scan to replace the 'local' files in the ...

4_6wm10wd-vmb
Newbie
Hi I have a playlist in Spotify of over 700 tracks imported from iTunes, all of which were 'local' files. Sadly, due to a hardware failure I've since lost my iTunes library. I...
2018-06-10 6:57:46 PM
2018-06-12 5:50:35 PM
Bethany_Dawn
Community Legend
1154 Views
1 replies
1 likes

1154 Views
1 replies
1 likes

Solved!! deleting songs from library

There are all these RANDOM songs in my library that I can't get rid of!Help.

MaryAlex
Newbie
There are all these RANDOM songs in my library that I can't get rid of! Help.
2012-02-19 9:19:59 PM
2018-06-12 12:02:10 PM
user-removed
Not applicable
109183 Views
28 replies
3 likes

109183 Views
28 replies
3 likes

Songs Purchased from iTunes Store Will Not Play

PlanPremiumCountryUnited States of AmericaDeviceiMac mid-2017Operating SystemMacOS High Sierra 10.13.4 My Question or IssueHello. I've had Spotify Premium for about 3-4 weeks now, so I hope you can tell me what I'm doing wrong. I have successfully li...

bme0qe-qmw_fu
Casual Listener
Plan Premium Country United States of America Device iMac mid-2017 Operating System MacOS High Sierra 10.13.4 My Question or Issue Hello. I've had Spotify Premium for about 3-4 weeks...
2018-06-09 6:24:20 PM
2018-06-11 10:43:45 PM
Loxer
Community Legend
1710 Views
3 replies
0 likes

1710 Views
3 replies
0 likes

Solved!!Superuser Contribution Discover weekly playlist not updating

I'm having trouble with my discover weekly playlist, it's stopped updating every week and I don't know how to fix it. It's been a month now with the same songs and won't update. Please help!

jemmay13
Casual Listener
I'm having trouble with my discover weekly playlist, it's stopped updating every week and I don't know how to fix it. It's been a month now with the same songs and won't update. Please help!
2016-03-29 3:08:53 AM
2018-06-10 12:04:34 AM
nighthawk989
Roadie
24115 Views
165 replies
4 likes
Windows

24115 Views
165 replies
4 likes

Can't play new songs, pause music or do anything

UPDATE: Came back this evening, seems to be working fine. Not sure what the cause of the error was. Advice would still be appreciated. Premium US user Macbook Air early 2015 Sierra 10.12.3 I quit Spotify earlier in the day. I opened it again and the ...

stellatrout
Newbie
UPDATE: Came back this evening, seems to be working fine. Not sure what the cause of the error was. Advice would still be appreciated. Premium US user Macbook Air early 2015 Sier...
2018-06-10 7:55:57 AM
2018-06-10 2:48:28 PM
Kianvari
Casual Listener
1021 Views
2 replies
0 likes

1021 Views
2 replies
0 likes

Friends Activity is not updated regularly

I know many people have this problem and there are may topics about it. It has been nearly one month that my friends activity status does not work regularly. Things I have done so far: -I uninstalled and re-installed the program. NOTHING CHANGED. -I ...

user-removed
Visitor
I know many people have this problem and there are may topics about it. It has been nearly one month that my friends activity status does not work regularly. Things I have done so far: -I uninstalled...
2018-06-10 2:41:35 PM
444 Views
0 replies
0 likes

444 Views
0 replies
0 likes

Spotify won't play anything after the first song i choose

Once I load the spotify app on my mac I can pick one song to play and it plays correctly. If i want to pick another song though, the audio of the new song starts playing but nothing else, like the album art, the length bar on the bottom, or even the ...

jmanbasko
Newbie
Once I load the spotify app on my mac I can pick one song to play and it plays correctly. If i want to pick another song though, the audio of the new song starts playing but nothing els...
2018-06-10 9:32:29 AM
563 Views
0 replies
0 likes

563 Views
0 replies
0 likes

Scrobbles to Last.FM not working properly

Hi all! Not sure if Spotify is the best place to look for this or if I should reach out to Last.fm. Recently, my scrobbles have not been saving. I'm able to see that Last.fm recognizes the song I'm listening to, but when the next song comes on it doe...

user-removed
Visitor
Hi all! Not sure if Spotify is the best place to look for this or if I should reach out to Last.fm. Recently, my scrobbles have not been saving. I'm able to see that Last.fm recognizes ...
2018-05-10 6:31:10 PM
2018-06-10 4:32:54 AM
jwatt44
Newbie
3758 Views
7 replies
1 likes

3758 Views
7 replies
1 likes

Advanced settings not saving

Hello!! I tried to save these setting in advanced settings and it doesn't work. Every time I close Spotify and restart it, I have to chance the settings again because it did not save itSee picture! Thanks!!

bibobibo79
Casual Listener
Hello!! I tried to save these setting in advanced settings and it doesn't work. Every time I close Spotify and restart it, I have to chance the settings again because it did not sav...
2017-12-18 1:21:19 AM
2018-06-08 11:37:08 PM
philipstancil
Newbie
6570 Views
16 replies
8 likes

6570 Views
16 replies
8 likes

Explicit Content Not Playing

PlanPremiumCountry DeviceMacbook Pro late 2016Operating SystemOsx Sierra My Question or Issue My Spotify recently started blocking me from listening to explicit content. This is only happening on my computer, not on my phone. From what I have seen on...

ankitha_iyer
Newbie
Plan Premium Country Device Macbook Pro late 2016 Operating System Osx Sierra My Question or Issue My Spotify recently started blocking me from listening to explicit con...
2018-06-07 5:36:58 AM
2018-06-08 9:52:01 PM
Bart_Taylor
Regular
579 Views
1 replies
0 likes

579 Views
1 replies
0 likes

Album cover art isn't showing up anymore in the now playing section on the bottom left :(

This has been going on since this week for me. I also get this glitch where it says it's playing one song, but its actually playing another song PlanPremiumCountryUKDeviceMacbook pro My Question or Issue

Kye412
Casual Listener
This has been going on since this week for me. I also get this glitch where it says it's playing one song, but its actually playing another song 😞 Plan Premium Country UK Device Macboo...
2018-05-25 12:00:14 PM
2018-06-08 6:41:47 PM
cjduncana
Casual Listener
1791 Views
3 replies
2 likes

1791 Views
3 replies
2 likes

Spotify limits itself to title search in playlist

PlanPremium (Family)CountryUnited States DeviceMacBook ProOperating SystemHigh Sierra My Question or IssueBrief description of the issue:After searching for a song in a playlist, only titles with the search string will play, even after closing out th...

ccash09
Regular
Plan Premium (Family) Country United States Device MacBook Pro Operating System High Sierra My Question or Issue Brief description of the issue: After searching for a song i...
2018-06-08 6:37:05 PM
390 Views
0 replies
0 likes

390 Views
0 replies
0 likes

Your Library / Songs is empty

I just logged in the same way I always do, so I'm in the correct account, but it seems my "Songs" folder is empty. Where have all my saved songs gone?

thuv
Newbie
I just logged in the same way I always do, so I'm in the correct account, but it seems my "Songs" folder is empty. Where have all my saved songs gone?
2018-05-18 5:30:49 PM
2018-06-08 5:04:06 PM
diptejsaner
Newbie
488 Views
1 replies
4 likes

488 Views
1 replies
4 likes

1 song glitching/broken, always in the same place (only on desktop)

PlanPremiumCountryNew ZealandDeviceSurface (2018)Operating SystemWindows 10 My Question or IssueWhenever I go to play "Violent Crimes" by Kanye West on the desktop player, it will play 10 seconds but then the playhead will freeze. At this point I hav...

edgycxnt
Newbie
Plan Premium Country New Zealand Device Surface (2018) Operating System Windows 10 My Question or Issue Whenever I go to play "Violent Crimes" by Kanye West on the desktop player, it...
2018-06-08 9:35:57 AM
352 Views
0 replies
0 likes

352 Views
0 replies
0 likes

Re-opening the artwork issue

This thread was closed due to it being open for too long. Even the forum thinks the issue is overdue...https://community.spotify.com/t5/forums/v3_1/forumtopicpage/board-id/desktop_mac/thread-id/66239/highlight/false/page/3 I doubt anything else reall...

1259462148
Casual Listener
This thread was closed due to it being open for too long. Even the forum thinks the issue is overdue... https://community.spotify.com/t5/forums/v3_1/forumtopicpage/board-id/desktop_mac/thread-id/6...
2018-06-08 8:33:08 AM
309 Views
0 replies
0 likes

309 Views
0 replies
0 likes

Songs that are available on my phone are 'unavailable' on my mac

PlanPremiumCountry AustraliaDeviceMacbook Pro late 2013Operating Systemlatest ios My Question or Issue For some reason, whilst all songs are available on my phone, when i play through my mac a load of songs that i usually listen to refuse to play and...

joshualukerea
Newbie
Plan Premium Country Australia Device Macbook Pro late 2013 Operating System latest ios My Question or Issue For some reason, whilst all songs are available on my phone, ...
2018-06-08 7:58:52 AM
339 Views
0 replies
0 likes

339 Views
0 replies
0 likes

Solved!! Editing a playlist on Mac without affecting playlist on iPod touch?

Premium Plan in USA On Macbook Air & iPod TouchI'm new to Spotify and wondering if I can edit a playlist on the mac without affecting what's playing on the other attached device (iPod Touch). Is there any way to do this? Thanks for any pointers.

mfbu2mv_-m03p
Casual Listener
Premium Plan in USA On Macbook Air & iPod Touch I'm new to Spotify and wondering if I can edit a playlist on the mac without affecting what's playing on the other a...
2018-06-07 11:59:17 PM
2018-06-08 5:26:01 AM
Bethany_Dawn
Community Legend
859 Views
4 replies
0 likes

859 Views
4 replies
0 likes

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