Help - Desktop (Mac)

Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:40:52 PM
2024-03-14 3:41:33 PM
MattSuda
Spotify Star
5942 Views
1 replies
0 likes

5942 Views
1 replies
0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

MattSuda
Spotify Star
2023-06-26 9:00:58 AM
2023-06-26 9:01:14 AM
MattSuda
Spotify Star
7886 Views
1 replies
0 likes

7886 Views
1 replies
0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:09:54 PM
2023-04-29 10:41:09 PM
MattSuda
Spotify Star
5603 Views
1 replies
3 likes

5603 Views
1 replies
3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

mariomrt
Casual Listener
2019-04-20 2:00:15 PM
2023-05-18 3:32:12 PM
bfteach
Regular
43462 Views
19 replies
1 likes
music stops

43462 Views
19 replies
1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

Goodman
Spotify Legend
2012-07-19 10:29:25 AM
167904 Views
0 replies
35 likes
Mac

167904 Views
0 replies
35 likes

Solved!! Latest MacOS client crashes on start-up

PlanPremiumCountryAustraliaDeviceiMac (27-inch, Late 2009)Operating SystemMacOS 10.13.5 High Sierra My Question or IssueOn opening the app a window briefly appears but then disappears. This started happening in the last day or two, coincided with the...

quantoid-au
Casual Listener
Plan Premium Country Australia Device iMac (27-inch, Late 2009) Operating System MacOS 10.13.5 High Sierra My Question or Issue On opening the app a window briefly appears but t...
2018-06-13 7:05:36 AM
2018-06-27 3:12:01 AM
quantoid-au
Casual Listener
1978 Views
2 replies
0 likes

1978 Views
2 replies
0 likes

I can't find Spotify Video in Malaysia on any device I try.

PlanPremiumCountryMalaysiaDeviceMacbook Pro late 2017Operating SystemMac os My Question or IssueI can't find Spotify Video in Malaysia on any device I try.

is_ir-fbh8soi
Newbie
Plan Premium Country Malaysia Device Macbook Pro late 2017 Operating System Mac os My Question or Issue I can't find Spotify Video in Malaysia on any device I try.
2018-06-26 7:47:13 PM
415 Views
0 replies
0 likes

415 Views
0 replies
0 likes

Having problems with Volvo Sensus Spotify app upgrade

PlanPremiumCountry USADevice2018 Volvo XC60Operating SystemSensusMy Question or IssueYesterday I was notified by Sensus that there was an update available for the Spotify app. The upgrade notice said there were new features and fixes, etc. (I have ot...

qkjpsba9-_67
Regular
Plan Premium Country USA Device 2018 Volvo XC60 Operating System Sensus My Question or Issue Yesterday I was notified by Sensus that there was an update available for the Spotify app. ...
2018-06-26 4:42:10 PM
730 Views
0 replies
3 likes

730 Views
0 replies
3 likes

collaborative playlist??

PlanPremiumCountry Canada Operating SystemOS 10 My Question or Issue I can't right click on a playlist and make it collaborative. I have been able to in the passed but can't now? can someone please guide me here? please and thanks. donal.

redxdown
Newbie
Plan Premium Country Canada Operating System OS 10 My Question or Issue I can't right click on a playlist and make it collaborative. I have been able to in the pass...
2018-06-26 3:27:00 PM
2018-06-26 3:42:03 PM
Loxer
Community Legend
375 Views
1 replies
0 likes

375 Views
1 replies
0 likes

Limiter

1. Does Spotify have it's limiter on all the time or only while "volume normalization" is active?2. What is the ceiling level (dB) of the limiter?

92kmdh8-g3_6
Newbie
1. Does Spotify have it's limiter on all the time or only while "volume normalization" is active? 2. What is the ceiling level (dB) of the limiter?
2018-06-26 10:30:27 AM
495 Views
0 replies
0 likes

495 Views
0 replies
0 likes

Superuser Contribution Spotify Frozen

Idrk what is happening with my spotify but it's frozen. Whenever I play a song, the tab doesn't change, and whenever I try to switch the song, pause or change the volume, it does nothing. I need help with this please. I already tried restarting my co...

Kienjabo
Casual Listener
Idrk what is happening with my spotify but it's frozen. Whenever I play a song, the tab doesn't change, and whenever I try to switch the song, pause or change the volume, it does noth...
2018-06-23 6:58:45 PM
2018-06-26 4:07:36 AM
Alfredo
Roadie
767 Views
1 replies
1 likes

767 Views
1 replies
1 likes

"Show Desktop overlay when using media keys" bug

Hey the "Show Desktop overlay when using media keys" option is broken. I have it set to OFF which does nothing when Spotify opens. You have to go in, turn the option ON then OFF again for it to take effect, every single time you open Spotify. This ha...

BrianLelas
Casual Listener
Hey the "Show Desktop overlay when using media keys" option is broken. I have it set to OFF which does nothing when Spotify opens. You have to go in, turn the option ON then OFF again for it to take ...
2018-06-13 11:44:50 PM
2018-06-26 1:24:11 AM
spacecadet34
Casual Listener
12409 Views
7 replies
70 likes

12409 Views
7 replies
70 likes

Playback Stops Randombly

PlanPremiumCountry - USA DeviceMacBook Pro 2017Operating SystemMacOS High Sierra - 10.13.5 My Question or IssueWhen using the MacOS app, playback will randombly stop for no reason. I have to press play again to start playback.

NeiParkerTX
Casual Listener
Plan Premium Country - USA Device MacBook Pro 2017 Operating System MacOS High Sierra - 10.13.5 My Question or Issue When using the MacOS app, playback will randombly stop for...
2018-06-13 5:49:33 PM
2018-06-25 8:45:18 PM
NeiParkerTX
Casual Listener
742 Views
1 replies
0 likes

742 Views
1 replies
0 likes

se detiene la canción a medias

Cuando escucho dos o tres canciones, se me detiene la reproducción de la canción. Tengo el Premium pagado y lo tengo en el iPad, móbil y al iMac y en todos los dispositivos ocurre el mismo problema.Alguna posible solución? Lo he reinstalado y sigue i...

titoakile
Newbie
Cuando escucho dos o tres canciones, se me detiene la reproducción de la canción. Tengo el Premium pagado y lo tengo en el iPad, móbil y al iMac y en todos los dispositivos ocurre el mismo problema. ...
2018-06-25 8:28:02 PM
521 Views
0 replies
0 likes

521 Views
0 replies
0 likes

Spotify on Mac keeps going offline even when my internet is fine

PremiumUS Device(Macbook Pro 2013)Operating SystemMac (10.13.3 Sierra) My Question or Issue Spotify keeps going in and out between online and offline (mostly offline) even though I'm in online mode and my internet works fine. I get error 4 occassiona...

xlivvy66
Newbie
Premium US Device (Macbook Pro 2013) Operating System Mac (10.13.3 Sierra) My Question or Issue Spotify keeps going in and out between online and offline (mostly ...
2018-06-25 8:25:07 PM
629 Views
0 replies
3 likes

629 Views
0 replies
3 likes

Spotify taking 9GB of RAM

PlanFreeCountry UK DeviceMacbook Pro late 2013Operating SystemMac, Up to date. My Question or Issue Spotify consistently eats RAM. It reaches >9GB and my machine has run out of space for swap and grounds to a halt. It takes a day or so without a rest...

jethrogillgren
Regular
Plan Free Country UK Device Macbook Pro late 2013 Operating System Mac, Up to date. My Question or Issue Spotify consistently eats RAM. It reaches >9G...
2018-06-05 11:31:05 PM
2018-06-25 7:30:47 PM
jethrogillgren
Regular
1228 Views
3 replies
2 likes

1228 Views
3 replies
2 likes

Cover art not showing up

Hey anyone that can help me,I don't know if this has happened to anyone else but a while ago when I updated spotify, whatever artist I was listening to didnt show thier cover art. Usually in the bottom left corner above the song title and artist it u...

brodieniblett
Newbie
Hey anyone that can help me, I don't know if this has happened to anyone else but a while ago when I updated spotify, whatever artist I was listening to didnt show thier cover art. Usually i...
2018-06-25 1:01:27 PM
2018-06-25 2:23:03 PM
Loxer
Community Legend
665 Views
1 replies
0 likes

665 Views
1 replies
0 likes

Dragging albums into playlist folder - naming has changed. WHY?

My Question or IssueI find an album, drag it into a playlist folder and up until today it has put the artist first, followed by the album name. Very handy for finding artists in the playlist folder.For some reason, this has changed. Spotify - why?Wha...

jameslondon74
Music Fan
My Question or Issue I find an album, drag it into a playlist folder and up until today it has put the artist first, followed by the album name. Very handy for finding artists in the playlis...
2018-06-25 11:31:48 AM
397 Views
0 replies
1 likes

397 Views
0 replies
1 likes

Superuser Contribution Can I make a playlist from just song links?

I know you can make a playlist by just copy/pasting the Spotify URI but in this case I only have the songs LINKS (example: https://open.spotify.com/track/7qCAVkHWZkF44OzOUKf8Cr?si=ElxTl91URn6Y-_CChQT6wQ) and it won't let me paste that into a playlist...

rsoriano52
Newbie
I know you can make a playlist by just copy/pasting the Spotify URI but in this case I only have the songs LINKS (example: https://open.spotify.com/track/7qCAVkHWZkF44OzOUKf8Cr?si=E...
2018-06-19 5:32:25 AM
2018-06-25 3:39:13 AM
Alfredo
Roadie
634 Views
1 replies
0 likes

634 Views
1 replies
0 likes

Superuser Contribution Artists Unfollowed

You have a community post saying solved but this issue has never been solved, artists continue to be unfollowed. in my case on my iPhone 6 runnnunt iOS 10, with a premium account there are still artists being unfollowed randomly and without any of my...

Masanaer
Newbie
You have a community post saying solved but this issue has never been solved, artists continue to be unfollowed. in my case on my iPhone 6 runnnunt iOS 10, with a premium account there are s...
2018-06-17 10:44:15 PM
2018-06-25 3:31:39 AM
Alfredo
Roadie
701 Views
1 replies
2 likes

701 Views
1 replies
2 likes

Solved!! Album cover not displaying in bottom left

PlanPremiumCountryFrance (language english)DeviceMacbook AirOperating SystemMacOS High Sierra 10.13.5 My Question or IssueThe album covers of the music I'm listening to aren't displaying in the bottom left as they normally would, but they load fine w...

z718-_zzzow8a
Casual Listener
Plan Premium Country France (language english) Device Macbook Air Operating System MacOS High Sierra 10.13.5 My Question or Issue The album covers of the music I'm listening to aren'...
2018-06-24 10:14:06 PM
2018-06-24 12:15:18 AM
Loxer
Community Legend
3688 Views
5 replies
1 likes

3688 Views
5 replies
1 likes

On other people's computer it shows in friend feed I haven't listened to anything in a week.

Like I said in the title, on all my spotify friends "friend activity" it shows I haven't been active for a while. Not true. It accurately showed my songs I've played and then all of a sudden stopped. I tried everything for it to work. I logged in and...

mailelin
Casual Listener
Like I said in the title, on all my spotify friends "friend activity" it shows I haven't been active for a while. Not true. It accurately showed my songs I've played and then all of a sudde...
2018-05-10 3:16:54 AM
2018-06-24 11:11:50 PM
-xijjd_0o4v6
Newbie
1046 Views
4 replies
3 likes

1046 Views
4 replies
3 likes

Static noise on music lately

For the last few weeks, I notice static on every song while playing spotify on my Macbook Pro (its own speakers) only, but not when played on my desktop or the Amazon Fire app. I thought my laptop might be damaged but I have tested out my SiriusXM ac...

StarryK
Regular
For the last few weeks, I notice static on every song while playing spotify on my Macbook Pro (its own speakers) only, but not when played on my desktop or the Amazon Fire app. I thoug...
2018-06-24 10:32:31 PM
2018-06-24 10:37:07 PM
brol-x_rxlj5
Regular
1313 Views
1 replies
1 likes

1313 Views
1 replies
1 likes

Touchbar Controls Gone

The macbook pro touchbar controls after the latest update are gone

LordDixzus
Newbie
The macbook pro touchbar controls after the latest update are gone
2018-06-18 3:15:47 AM
2018-06-24 8:58:29 PM
ipuzunov
Newbie
997 Views
1 replies
1 likes

997 Views
1 replies
1 likes

Spotify Frozen