Help - Desktop (Mac)

Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:40:52 PM
2024-03-14 3:41:33 PM
MattSuda
Spotify Star
3387 Views
1 replies
0 likes

3387 Views
1 replies
0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

MattSuda
Spotify Star
2023-06-26 9:00:58 AM
2023-06-26 9:01:14 AM
MattSuda
Spotify Star
5687 Views
1 replies
0 likes

5687 Views
1 replies
0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:09:54 PM
2023-04-29 10:41:09 PM
MattSuda
Spotify Star
3893 Views
1 replies
3 likes

3893 Views
1 replies
3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

mariomrt
Casual Listener
2019-04-20 2:00:15 PM
2023-05-18 3:32:12 PM
bfteach
Regular
40275 Views
19 replies
1 likes
music stops

40275 Views
19 replies
1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

Goodman
Spotify Legend
2012-07-19 10:29:25 AM
165906 Views
0 replies
35 likes
Mac

165906 Views
0 replies
35 likes

Solved!!Superuser Contribution Discover weekly playlist not updating

I'm having trouble with my discover weekly playlist, it's stopped updating every week and I don't know how to fix it. It's been a month now with the same songs and won't update. Please help!

jemmay13
Casual Listener
I'm having trouble with my discover weekly playlist, it's stopped updating every week and I don't know how to fix it. It's been a month now with the same songs and won't update. Please help!
2016-03-29 3:08:53 AM
2018-06-10 12:04:34 AM
nighthawk989
Roadie
24849 Views
165 replies
4 likes
Windows

24849 Views
165 replies
4 likes

Can't play new songs, pause music or do anything

UPDATE: Came back this evening, seems to be working fine. Not sure what the cause of the error was. Advice would still be appreciated. Premium US user Macbook Air early 2015 Sierra 10.12.3 I quit Spotify earlier in the day. I opened it again and the ...

stellatrout
Newbie
UPDATE: Came back this evening, seems to be working fine. Not sure what the cause of the error was. Advice would still be appreciated. Premium US user Macbook Air early 2015 Sier...
2018-06-10 7:55:57 AM
2018-06-10 2:48:28 PM
Kianvari
Casual Listener
1047 Views
2 replies
0 likes

1047 Views
2 replies
0 likes

Friends Activity is not updated regularly

I know many people have this problem and there are may topics about it. It has been nearly one month that my friends activity status does not work regularly. Things I have done so far: -I uninstalled and re-installed the program. NOTHING CHANGED. -I ...

user-removed
Visitor
I know many people have this problem and there are may topics about it. It has been nearly one month that my friends activity status does not work regularly. Things I have done so far: -I uninstalled...
2018-06-10 2:41:35 PM
450 Views
0 replies
0 likes

450 Views
0 replies
0 likes

Spotify won't play anything after the first song i choose

Once I load the spotify app on my mac I can pick one song to play and it plays correctly. If i want to pick another song though, the audio of the new song starts playing but nothing else, like the album art, the length bar on the bottom, or even the ...

jmanbasko
Newbie
Once I load the spotify app on my mac I can pick one song to play and it plays correctly. If i want to pick another song though, the audio of the new song starts playing but nothing els...
2018-06-10 9:32:29 AM
569 Views
0 replies
0 likes

569 Views
0 replies
0 likes

Scrobbles to Last.FM not working properly

Hi all! Not sure if Spotify is the best place to look for this or if I should reach out to Last.fm. Recently, my scrobbles have not been saving. I'm able to see that Last.fm recognizes the song I'm listening to, but when the next song comes on it doe...

user-removed
Visitor
Hi all! Not sure if Spotify is the best place to look for this or if I should reach out to Last.fm. Recently, my scrobbles have not been saving. I'm able to see that Last.fm recognizes ...
2018-05-10 6:31:10 PM
2018-06-10 4:32:54 AM
jwatt44
Newbie
3798 Views
7 replies
1 likes

3798 Views
7 replies
1 likes

Advanced settings not saving

Hello!! I tried to save these setting in advanced settings and it doesn't work. Every time I close Spotify and restart it, I have to chance the settings again because it did not save itSee picture! Thanks!!

bibobibo79
Casual Listener
Hello!! I tried to save these setting in advanced settings and it doesn't work. Every time I close Spotify and restart it, I have to chance the settings again because it did not sav...
2017-12-18 1:21:19 AM
2018-06-08 11:37:08 PM
philipstancil
Newbie
6679 Views
16 replies
8 likes

6679 Views
16 replies
8 likes

Explicit Content Not Playing

PlanPremiumCountry DeviceMacbook Pro late 2016Operating SystemOsx Sierra My Question or Issue My Spotify recently started blocking me from listening to explicit content. This is only happening on my computer, not on my phone. From what I have seen on...

ankitha_iyer
Newbie
Plan Premium Country Device Macbook Pro late 2016 Operating System Osx Sierra My Question or Issue My Spotify recently started blocking me from listening to explicit con...
2018-06-07 5:36:58 AM
2018-06-08 9:52:01 PM
Bart_Taylor
Regular
584 Views
1 replies
0 likes

584 Views
1 replies
0 likes

Album cover art isn't showing up anymore in the now playing section on the bottom left :(

This has been going on since this week for me. I also get this glitch where it says it's playing one song, but its actually playing another song PlanPremiumCountryUKDeviceMacbook pro My Question or Issue

Kye412
Casual Listener
This has been going on since this week for me. I also get this glitch where it says it's playing one song, but its actually playing another song 😞 Plan Premium Country UK Device Macboo...
2018-05-25 12:00:14 PM
2018-06-08 6:41:47 PM
cjduncana
Casual Listener
1805 Views
3 replies
2 likes

1805 Views
3 replies
2 likes

Spotify limits itself to title search in playlist

PlanPremium (Family)CountryUnited States DeviceMacBook ProOperating SystemHigh Sierra My Question or IssueBrief description of the issue:After searching for a song in a playlist, only titles with the search string will play, even after closing out th...

ccash09
Regular
Plan Premium (Family) Country United States Device MacBook Pro Operating System High Sierra My Question or Issue Brief description of the issue: After searching for a song i...
2018-06-08 6:37:05 PM
392 Views
0 replies
0 likes

392 Views
0 replies
0 likes

Your Library / Songs is empty

I just logged in the same way I always do, so I'm in the correct account, but it seems my "Songs" folder is empty. Where have all my saved songs gone?

thuv
Newbie
I just logged in the same way I always do, so I'm in the correct account, but it seems my "Songs" folder is empty. Where have all my saved songs gone?
2018-05-18 5:30:49 PM
2018-06-08 5:04:06 PM
diptejsaner
Newbie
492 Views
1 replies
4 likes

492 Views
1 replies
4 likes

1 song glitching/broken, always in the same place (only on desktop)

PlanPremiumCountryNew ZealandDeviceSurface (2018)Operating SystemWindows 10 My Question or IssueWhenever I go to play "Violent Crimes" by Kanye West on the desktop player, it will play 10 seconds but then the playhead will freeze. At this point I hav...

edgycxnt
Newbie
Plan Premium Country New Zealand Device Surface (2018) Operating System Windows 10 My Question or Issue Whenever I go to play "Violent Crimes" by Kanye West on the desktop player, it...
2018-06-08 9:35:57 AM
356 Views
0 replies
0 likes

356 Views
0 replies
0 likes

Re-opening the artwork issue

This thread was closed due to it being open for too long. Even the forum thinks the issue is overdue...https://community.spotify.com/t5/forums/v3_1/forumtopicpage/board-id/desktop_mac/thread-id/66239/highlight/false/page/3 I doubt anything else reall...

1259462148
Casual Listener
This thread was closed due to it being open for too long. Even the forum thinks the issue is overdue... https://community.spotify.com/t5/forums/v3_1/forumtopicpage/board-id/desktop_mac/thread-id/6...
2018-06-08 8:33:08 AM
312 Views
0 replies
0 likes

312 Views
0 replies
0 likes

Songs that are available on my phone are 'unavailable' on my mac

PlanPremiumCountry AustraliaDeviceMacbook Pro late 2013Operating Systemlatest ios My Question or Issue For some reason, whilst all songs are available on my phone, when i play through my mac a load of songs that i usually listen to refuse to play and...

joshualukerea
Newbie
Plan Premium Country Australia Device Macbook Pro late 2013 Operating System latest ios My Question or Issue For some reason, whilst all songs are available on my phone, ...
2018-06-08 7:58:52 AM
373 Views
0 replies
0 likes

373 Views
0 replies
0 likes

Solved!! Editing a playlist on Mac without affecting playlist on iPod touch?

Premium Plan in USA On Macbook Air & iPod TouchI'm new to Spotify and wondering if I can edit a playlist on the mac without affecting what's playing on the other attached device (iPod Touch). Is there any way to do this? Thanks for any pointers.

mfbu2mv_-m03p
Casual Listener
Premium Plan in USA On Macbook Air & iPod Touch I'm new to Spotify and wondering if I can edit a playlist on the mac without affecting what's playing on the other a...
2018-06-07 11:59:17 PM
2018-06-08 5:26:01 AM
Bethany_Dawn
Community Legend
866 Views
4 replies
0 likes

866 Views
4 replies
0 likes

SOLVED

my issue was solved and idk how to delete this so just ignore

aj_4182
Newbie
my issue was solved and idk how to delete this so just ignore 🙂
2018-06-06 12:37:51 AM
359 Views
0 replies
0 likes

359 Views
0 replies
0 likes

Import from iTunes

Hello All, I am aware there are guides detailing how to add my local music to Spotify however, it does not work for me. I have managed to add iTunes as a local source and when viewing my local files in Spotify I can see them all however, I cannot add...

hester1902
Casual Listener
Hello All, I am aware there are guides detailing how to add my local music to Spotify however, it does not work for me. I have managed to add iTunes as a local source and when viewi...
2018-04-18 12:00:00 PM
2018-06-06 6:57:27 PM
JanDC
Regular
28284 Views
3 replies
4 likes

28284 Views
3 replies
4 likes

[Bug] Reordering a whole folder under Playlists Section

Attempting to reorder a folder in Playlist section causes drag/reorder function to be disabled? I'm trying to organize my playlists list on the sidebar and can drag and reorder single playlists just fine. However, when I attempt to drag and reorder a...

tobenai22tori
Newbie
Attempting to reorder a folder in Playlist section causes drag/reorder function to be disabled? I'm trying to organize my playlists list on the sidebar and can drag and reorder single playli...
2018-05-28 1:08:17 AM
2018-06-06 2:57:26 PM
tetef
Casual Listener
1079 Views
2 replies
1 likes
bug
Bug Playlist
Desktop
folder
ordering

1079 Views
2 replies
1 likes

Friend activity feed not showing all friends?

So basically the friend activity feed usually works perfect for me it's just with one or two people we can't seem to see each others music instead they just show up in the more friends section for a bit and then dissapear. I've tried following and un...

olivebear3000
Newbie
So basically the friend activity feed usually works perfect for me it's just with one or two people we can't seem to see each others music instead they just show up in the more friends section for a ...
2018-04-07 2:16:41 PM
2018-06-05 11:33:26 AM
ajetli
Newbie
1261 Views
3 replies
3 likes

1261 Views
3 replies
3 likes

Having the "Can't play the current song" issue

I am on a 2017 Mac Book Pro (High Sierra OS) and I have a premium account. I was listening to music this morning with no problem, but this afternoon, all I am getting for any song choice is the error message: "Can't play the current song". There are ...

-f6ycfa1ik_z
Newbie
I am on a 2017 Mac Book Pro (High Sierra OS) and I have a premium account. I was listening to music this morning with no problem, but this afternoon, all I am getting for any song choic...
2018-06-04 10:49:12 PM
385 Views
0 replies
1 likes

385 Views
0 replies
1 likes

Version 0.8.5 stopped synchronizing playlists (= stopped working)

I have to use an old version (old computer, old programs... have to use OS 10.5.8 and Spotify 0.8.5 was the last Spotify version to connect etc etc..) Paying Spotify user for 5+ years. Version 0.8.5 has worked fine for years, but stopped just now (20...

jacobsteel
Music Fan
I have to use an old version (old computer, old programs... have to use OS 10.5.8 and Spotify 0.8.5 was the last Spotify version to connect etc etc..) Paying Spotify user for 5+ years. Versi...
2018-05-25 12:58:13 PM
2018-06-04 8:17:22 PM
Snabeldrake
Regular
1534 Views
5 replies
1 likes

1534 Views
5 replies
1 likes

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