Help - Desktop (Mac)

Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:40:52 PM
2024-03-14 3:41:33 PM
MattSuda
Spotify Star
1549 Views
1 replies
0 likes

1549 Views
1 replies
0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

MattSuda
Spotify Star
2023-06-26 9:00:58 AM
2023-06-26 9:01:14 AM
MattSuda
Spotify Star
3901 Views
1 replies
0 likes

3901 Views
1 replies
0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:09:54 PM
2023-04-29 10:41:09 PM
MattSuda
Spotify Star
3152 Views
1 replies
3 likes

3152 Views
1 replies
3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

mariomrt
Casual Listener
2019-04-20 2:00:15 PM
2023-05-18 3:32:12 PM
bfteach
Regular
38327 Views
19 replies
1 likes
music stops

38327 Views
19 replies
1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

Goodman
Spotify Legend
2012-07-19 10:29:25 AM
164841 Views
0 replies
35 likes
Mac

164841 Views
0 replies
35 likes

"This song is not available" on Mac. All songs are available on iPhone app.

I keep getting the "This song is not available" error message for many different songs on my Mac Desktop app. I've tried re-installing the app and turned off "Local file" sourcing with no luck. I'm able to access the same exact songs on my iPhone 8 a...

memo2581
Newbie
I keep getting the "This song is not available" error message for many different songs on my Mac Desktop app. I've tried re-installing the app and turned off "Local file" sourcing with no luck. ...
2018-04-11 9:59:40 PM
372 Views
0 replies
0 likes

372 Views
0 replies
0 likes

Why doesn't Spotify show up under application support?

Spotify has been unusable on my Mac for weeks. It freezes constantly. I try deleting it and reinstalling but it doesn't help.

RobertShaw
Casual Listener
Spotify has been unusable on my Mac for weeks. It freezes constantly. I try deleting it and reinstalling but it doesn't help.
2018-04-10 12:22:38 AM
2018-04-11 6:29:18 PM
RobertShaw
Casual Listener
1211 Views
2 replies
0 likes

1211 Views
2 replies
0 likes

Is there a way to add all of your Local Files to the main Songs library?

I just added all of my owned songs to the Local Files in Spotify and was wondering if there was a way to get them into the main Songs part of Spotify? The few questions I've seen on this topic are pretty outdated. Also, after adding a large amount of...

austin15g
Newbie
I just added all of my owned songs to the Local Files in Spotify and was wondering if there was a way to get them into the main Songs part of Spotify? The few questions I've seen on this topic are pr...
2018-04-11 3:23:50 AM
521 Views
0 replies
0 likes
local files

521 Views
0 replies
0 likes

playlist covers

Can't seem to find any pictures that fit the border 300x300, even when I try 300x300 it doesn't seem to work and says the image is too small. anyone know why?

Discotits101
Newbie
Can't seem to find any pictures that fit the border 300x300, even when I try 300x300 it doesn't seem to work and says the image is too small. anyone know why?
2018-04-10 4:14:19 AM
2018-04-10 5:34:51 PM
Bethany_Dawn
Community Legend
548 Views
1 replies
0 likes

548 Views
1 replies
0 likes

Solved!! Play a certain playlist every day between 8 am - 4pm

Hello, I need to be able to play a certain playlist every day in the office between 8am-4pm. Does any of you have an idea how to do it? I have a dedicated Mac, which is open all the time and Spotify is also open. Thanks Kasper

cubanpete
Casual Listener
Hello, I need to be able to play a certain playlist every day in the office between 8am-4pm. Does any of you have an idea how to do it? I have a dedicated Mac, which is open all the time and Spotify ...
2014-01-09 8:51:26 AM
2018-04-10 4:12:26 PM
SimonLundsgaard
Newbie
2827 Views
6 replies
0 likes
Mac

2827 Views
6 replies
0 likes

No Singing (lyrics)

So i was recently listening to Russ (Ride Slow) and everything was going fine you know its a vibe so it was on reply but after a few plays on my mac there were no lyrics so basically like the instrumental but then when i play the next song or teh son...

ThisGuyJp
Newbie
So i was recently listening to Russ (Ride Slow) and everything was going fine you know its a vibe so it was on reply but after a few plays on my mac there were no lyrics so basically like the instrum...
2018-04-10 3:20:15 PM
263 Views
0 replies
0 likes

263 Views
0 replies
0 likes

My spotify won't work on the web player but when I change my account, it starts to work.

For some reason, I am not able to play any songs on my account, even if I try it out on another device. But when I switch to my old account, it works perfectly.

Z4inKh4n
Newbie
For some reason, I am not able to play any songs on my account, even if I try it out on another device. But when I switch to my old account, it works perfectly.
2018-04-09 1:54:42 AM
2018-04-09 12:52:08 PM
iamandyhill
Community Legend
522 Views
1 replies
0 likes

522 Views
1 replies
0 likes

Impossible de lire certaines musiques

Bonjour,J'ai un problème avec mon compte Spotify.Je suis en premium depuis presque un an, et sur mon téléphone tout se lie correctement, or sur mon Mac, certaines musiques ne veulent pas se lire et ce message est écrit :" Cette chanson n’est pas disp...

julietutti
Newbie
Bonjour, J'ai un problème avec mon compte Spotify. Je suis en premium depuis presque un an, et sur mon téléphone tout se lie correctement, or sur mon Mac, certaines musiques ne veulent pas se lire ...
2018-04-09 12:01:20 PM
2018-04-09 12:48:23 PM
iamandyhill
Community Legend
2585 Views
1 replies
1 likes

2585 Views
1 replies
1 likes

Playlist descriptions keep changing back to the old one

Like the title says, every time I reopen the desktop app the new description is deleted and the old one returns. This the same with some playlist photos although they come back to the new photo after changing the description.

godemperorlb
Newbie
Like the title says, every time I reopen the desktop app the new description is deleted and the old one returns. This the same with some playlist photos although they come back to the new photo after...
2018-04-09 12:35:03 PM
282 Views
0 replies
1 likes

282 Views
0 replies
1 likes

Random songs played in between an audio book

Hello!I have a problem listening to audio books on spotify at the moment. Whenever I hear an audiobook, a music song that is completely unknown to me is suddenly played in between. The song differs every time it happens. Does anybody know how to deal...

onofthehclan
Newbie
Hello! I have a problem listening to audio books on spotify at the moment. Whenever I hear an audiobook, a music song that is completely unknown to me is suddenly played in between. The song ...
2018-04-09 11:42:29 AM
255 Views
0 replies
0 likes

255 Views
0 replies
0 likes

Spotify won't load on Mac?

I opened Spotify on my Mac but it just showed a blank grey screen. I have tried deleting and reinstalling the app; switching to a different wifi connection; and downloading the older version of Spotify but it made no difference. This issue had starte...

ng8
Newbie
I opened Spotify on my Mac but it just showed a blank grey screen. I have tried deleting and reinstalling the app; switching to a different wifi connection; and downloading the older version of Spoti...
2018-04-08 8:52:50 PM
2018-04-08 9:25:39 PM
Sabiel
Newbie
1025 Views
1 replies
0 likes

1025 Views
1 replies
0 likes

It won't play!!!

When I got my new iPhone and downloaded Spotify logged in and everything but when I tried to tap the song so I can hear it,it wouldn't play at all so I need to always play shuffle and it's getting me tired i can't find a solution or anything i change...

AARRBSL
Newbie
When I got my new iPhone and downloaded Spotify logged in and everything but when I tried to tap the song so I can hear it,it wouldn't play at all so I need to always play shuffle and it's getting me...
2018-04-08 6:48:37 AM
2018-04-08 11:27:27 AM
Hubo
Community Legend
487 Views
1 replies
0 likes

487 Views
1 replies
0 likes

unable to play The Young Victoria Soundtrack

The album cover icon is visible as is the complete list of tracks but I can't play any of them. Interestingly, I can play the Sinead O'Connor track if I search for it separately and it's still linked to the soundtrack. Can any one shed light?

Iammclaughlin
Casual Listener
The album cover icon is visible as is the complete list of tracks but I can't play any of them. Interestingly, I can play the Sinead O'Connor track if I search for it separately and it's still linked...
2018-04-08 1:06:19 AM
2018-04-08 3:59:05 AM
Iammclaughlin
Casual Listener
906 Views
2 replies
0 likes

906 Views
2 replies
0 likes

Is there any way to favorite a song or songs in an album you've saved?

The closest thing i've found is you can delete the song you didn't like in an album which isn't as convenient as favoriting the ones you did like.

elweatherman
Regular
The closest thing i've found is you can delete the song you didn't like in an album which isn't as convenient as favoriting the ones you did like.
2018-04-07 7:02:04 AM
2018-04-08 2:59:19 AM
aidantyler
Music Fan
538 Views
2 replies
0 likes

538 Views
2 replies
0 likes

Solved!! Edit song info in spotify

Is it not possible to edit songs anymore? I remember I used to be able to edit artists and albums, but I can't anymore... what happened to that feature? Is it possible to go to an older version of spotify to bring it back?

user-removed
Visitor
Is it not possible to edit songs anymore? I remember I used to be able to edit artists and albums, but I can't anymore... what happened to that feature? Is it possible to go to an older version of sp...
2015-04-07 10:44:20 PM
2018-04-07 7:46:56 PM
froggy123000
Casual Listener
113251 Views
15 replies
6 likes
Mac

113251 Views
15 replies
6 likes

[Samsung Gear] Offline Music

Help! Samsung is of no help. Here is what I am trying to do. I have a Gear S2 with Bluetooth and wifi - no cellular connection. I have Spotify Premium and I am trying to download the music so I can listen offline WITHOUT carrying my phone with me whe...

reglash
Casual Listener
Help! Samsung is of no help. Here is what I am trying to do. I have a Gear S2 with Bluetooth and wifi - no cellular connection. I have Spotify Premium and I am trying to do...
2018-04-07 9:44:09 AM
294 Views
0 replies
0 likes

294 Views
0 replies
0 likes

Reproducible Bug: Left channel becomes muffled

Playing the first 10 seconds of "Summer in the City" (https://open.spotify.com/track/7AzFID6u1b3zIWbd9pb8Dk?si=muVMoDCwSLaMvjDjzd_Y7g) in the Mac desktop app reproducibly muffles the left channel. I've reproduced this consistently a dozen or so times...

sowiebinich
Casual Listener
Playing the first 10 seconds of "Summer in the City" (https://open.spotify.com/track/7AzFID6u1b3zIWbd9pb8Dk?si=muVMoDCwSLaMvjDjzd_Y7g) in the Mac desktop app reproducibly muffles the left channel. I'...
2018-04-06 9:19:53 PM
2018-04-07 2:13:55 AM
caiogjj
Newbie
619 Views
2 replies
0 likes

619 Views
2 replies
0 likes

Solved!! How does thumbs up thumbs down work?

Some tracks I think would be great for one station, but horrible for another. If I thumbs down them in one radio station, can I still thumbs up them in another? Or will they even appear? I would like to see it posted somewhere exacctly how the whole ...

Juliana
Newbie
Some tracks I think would be great for one station, but horrible for another. If I thumbs down them in one radio station, can I still thumbs up them in another? Or will they even appear? ...
2012-08-10 3:47:49 PM
2018-04-06 9:10:35 PM
Spacecat2
Newbie
32049 Views
22 replies
3 likes

32049 Views
22 replies
3 likes

Spotify App Opens Then Crashes And Deletes Itself

I have installed the Spotify app on my MacBook Air 11-inch Early 2015 and opened it.After opening it and trying to log in, the app crashes and deletes itself from the computer.Are there any suggestions on why this is happening? I am running macOS 10....

midnightwork53
Newbie
I have installed the Spotify app on my MacBook Air 11-inch Early 2015 and opened it. After opening it and trying to log in, the app crashes and deletes itself from the computer. Are there any sugge...
2018-04-06 8:44:01 PM
407 Views
0 replies
0 likes

407 Views
0 replies
0 likes

Bug - Crossfade in playlist at random position

Hi,When I'm listening to a playlist, and I skip tracks, the next song start playing at random position with crossfading (event with crossfading deactivated in option).It seems to follow no specific pattern as sometimes the tracks begin at 0:51, 0:01,...

h1fra
Casual Listener
Hi, When I'm listening to a playlist, and I skip tracks, the next song start playing at random position with crossfading (event with crossfading deactivated in option). It seems to follow no specif...
2018-04-06 12:21:03 PM
330 Views
0 replies
0 likes

330 Views
0 replies
0 likes

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