Help - Desktop (Mac)

Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:40:52 PM
2024-03-14 3:41:33 PM
MattSuda
Spotify Star
4370 Views
1 replies
0 likes

4370 Views
1 replies
0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

MattSuda
Spotify Star
2023-06-26 9:00:58 AM
2023-06-26 9:01:14 AM
MattSuda
Spotify Star
6470 Views
1 replies
0 likes

6470 Views
1 replies
0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:09:54 PM
2023-04-29 10:41:09 PM
MattSuda
Spotify Star
4430 Views
1 replies
3 likes

4430 Views
1 replies
3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

mariomrt
Casual Listener
2019-04-20 2:00:15 PM
2023-05-18 3:32:12 PM
bfteach
Regular
41189 Views
19 replies
1 likes
music stops

41189 Views
19 replies
1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

Goodman
Spotify Legend
2012-07-19 10:29:25 AM
166458 Views
0 replies
35 likes
Mac

166458 Views
0 replies
35 likes

Loss of stream after add

Hi, I have a large blues playlist and on most occastions when playing (free) it will at some point switch to an add but then not resume the stream. The only way to resume is to totally close down Spotify and restart. Any help here would be good as I ...

JeffRobins
Newbie
Hi, I have a large blues playlist and on most occastions when playing (free) it will at some point switch to an add but then not resume the stream. The only way to resume is to totally cl...
2018-04-13 2:09:54 PM
324 Views
0 replies
0 likes

324 Views
0 replies
0 likes

[Mac] Desktop app blackout + other problems

hello community,as a longtime user of spotify i just keep gettin' more & more frustrated with the desktop app. several problems occured in the past weeks/months that makes spotify more useless as even more time progesses.so, i'm using the app (1.0.77...

trustno1
Casual Listener
hello community, as a longtime user of spotify i just keep gettin' more & more frustrated with the desktop app. several problems occured in the past weeks/months that makes spotify m...
2018-04-05 10:57:54 PM
2018-04-13 12:18:41 PM
trustno1
Casual Listener
541 Views
1 replies
0 likes
Mac

541 Views
1 replies
0 likes

Transfer iTunes playlist to Spotify

I was able to share my iTunes playlist before doing following: Launch Spotify app on mac > file > import playlists > iTunes. Now only see "new playlist" and "new playlistfolder" while the last option about "import playlists" is missing. Can anyone he...

123456abc
Newbie
I was able to share my iTunes playlist before doing following: Launch Spotify app on mac > file > import playlists > iTunes. Now only see "new playlist" and "new playlistfolder" while the la...
2018-04-03 10:46:58 PM
2018-04-13 1:19:44 AM
1240468522
Newbie
1167 Views
4 replies
5 likes

1167 Views
4 replies
5 likes

Playlist image and description keeps reverting on local desktop.

Hey, I had a playlist title, image and description for quite a while and decided to change all three. The title change was successful, and it seemed that the image and description changes were also successful. But everytime I open/restart Spotify on ...

TheCiderOfIsaac
Newbie
Hey, I had a playlist title, image and description for quite a while and decided to change all three. The title change was successful, and it seemed that the image and description changes we...
2018-04-12 12:47:03 AM
515 Views
0 replies
0 likes

515 Views
0 replies
0 likes

Queue is not available for albums, not adding to queue list

I use the queue function constantly on Spotify, especially from the Discover page. But today it's not letting me queue entire albums, only songs individually, and even when I add a song to the queue it doesn't add to the queue playlist. I've restarte...

user-removed
Visitor
I use the queue function constantly on Spotify, especially from the Discover page. But today it's not letting me queue entire albums, only songs individually, and even when I add a song to the queue ...
2018-04-12 4:51:01 PM
2018-04-12 4:57:37 PM
user-removed
Not applicable
395 Views
1 replies
1 likes

395 Views
1 replies
1 likes

top recommendations for you

my top recommendations for you is full of a music genre that i have never listened to!!! i never ever listen to christian music and it's currently full of christian groups singing songs about praising god. i'm very annoyed!!!!!!!!

elenabowie
Casual Listener
my top recommendations for you is full of a music genre that i have never listened to!!! i never ever listen to christian music and it's currently full of christian groups singing songs abo...
2018-04-10 9:32:05 PM
2018-04-12 4:47:00 PM
user-removed
Not applicable
545 Views
2 replies
1 likes

545 Views
2 replies
1 likes

Go Back Button

Brief description of the issue:click on the "Go back" button on top/left, the Spotify app speeds through all past(recent?) pages you've accessed and stops. Steps to reproduce the issue:Playing audio oniPhone 7 Plus, controlling Spotify from Macbook P...

silvianortorres
Casual Listener
Brief description of the issue: click on the "Go back" button on top/left, the Spotify app speeds through all past(recent?) pages you've accessed and stops. Steps to reproduce the issue: P...
2018-04-12 11:29:28 AM
2018-04-12 11:37:42 AM
silvianortorres
Casual Listener
608 Views
1 replies
0 likes

608 Views
1 replies
0 likes

Spotify installation fails - redirects to installer download

Hi! I'm trying to install Spotify on my mac but I'm getting a weird error.I download the installer from the site and begin the install on my comp, but just as it's about to finish, it fails, opens the browser and goes to this link:https://www.spotify...

torngren
Casual Listener
Hi! I'm trying to install Spotify on my mac but I'm getting a weird error. I download the installer from the site and begin the install on my comp, but just as it's about to finish, it fail...
2018-04-11 12:53:57 PM
2018-04-12 9:01:58 AM
torngren
Casual Listener
624 Views
2 replies
0 likes

624 Views
2 replies
0 likes

"This song is not available" on Mac. All songs are available on iPhone app.

I keep getting the "This song is not available" error message for many different songs on my Mac Desktop app. I've tried re-installing the app and turned off "Local file" sourcing with no luck. I'm able to access the same exact songs on my iPhone 8 a...

memo2581
Newbie
I keep getting the "This song is not available" error message for many different songs on my Mac Desktop app. I've tried re-installing the app and turned off "Local file" sourcing with no luck. ...
2018-04-11 9:59:40 PM
395 Views
0 replies
0 likes

395 Views
0 replies
0 likes

Why doesn't Spotify show up under application support?

Spotify has been unusable on my Mac for weeks. It freezes constantly. I try deleting it and reinstalling but it doesn't help.

RobertShaw
Casual Listener
Spotify has been unusable on my Mac for weeks. It freezes constantly. I try deleting it and reinstalling but it doesn't help.
2018-04-10 12:22:38 AM
2018-04-11 6:29:18 PM
RobertShaw
Casual Listener
1277 Views
2 replies
0 likes

1277 Views
2 replies
0 likes

Is there a way to add all of your Local Files to the main Songs library?

I just added all of my owned songs to the Local Files in Spotify and was wondering if there was a way to get them into the main Songs part of Spotify? The few questions I've seen on this topic are pretty outdated. Also, after adding a large amount of...

austin15g
Newbie
I just added all of my owned songs to the Local Files in Spotify and was wondering if there was a way to get them into the main Songs part of Spotify? The few questions I've seen on this topic are pr...
2018-04-11 3:23:50 AM
543 Views
0 replies
0 likes
local files

543 Views
0 replies
0 likes

playlist covers

Can't seem to find any pictures that fit the border 300x300, even when I try 300x300 it doesn't seem to work and says the image is too small. anyone know why?

Discotits101
Newbie
Can't seem to find any pictures that fit the border 300x300, even when I try 300x300 it doesn't seem to work and says the image is too small. anyone know why?
2018-04-10 4:14:19 AM
2018-04-10 5:34:51 PM
Bethany_Dawn
Community Legend
587 Views
1 replies
0 likes

587 Views
1 replies
0 likes

Solved!! Play a certain playlist every day between 8 am - 4pm

Hello, I need to be able to play a certain playlist every day in the office between 8am-4pm. Does any of you have an idea how to do it? I have a dedicated Mac, which is open all the time and Spotify is also open. Thanks Kasper

cubanpete
Casual Listener
Hello, I need to be able to play a certain playlist every day in the office between 8am-4pm. Does any of you have an idea how to do it? I have a dedicated Mac, which is open all the time and Spotify ...
2014-01-09 8:51:26 AM
2018-04-10 4:12:26 PM
SimonLundsgaard
Newbie
3041 Views
6 replies
0 likes
Mac

3041 Views
6 replies
0 likes

No Singing (lyrics)

So i was recently listening to Russ (Ride Slow) and everything was going fine you know its a vibe so it was on reply but after a few plays on my mac there were no lyrics so basically like the instrumental but then when i play the next song or teh son...

ThisGuyJp
Newbie
So i was recently listening to Russ (Ride Slow) and everything was going fine you know its a vibe so it was on reply but after a few plays on my mac there were no lyrics so basically like the instrum...
2018-04-10 3:20:15 PM
280 Views
0 replies
0 likes

280 Views
0 replies
0 likes

My spotify won't work on the web player but when I change my account, it starts to work.

For some reason, I am not able to play any songs on my account, even if I try it out on another device. But when I switch to my old account, it works perfectly.

Z4inKh4n
Newbie
For some reason, I am not able to play any songs on my account, even if I try it out on another device. But when I switch to my old account, it works perfectly.
2018-04-09 1:54:42 AM
2018-04-09 12:52:08 PM
iamandyhill
Community Legend
539 Views
1 replies
0 likes

539 Views
1 replies
0 likes

Impossible de lire certaines musiques

Bonjour,J'ai un problème avec mon compte Spotify.Je suis en premium depuis presque un an, et sur mon téléphone tout se lie correctement, or sur mon Mac, certaines musiques ne veulent pas se lire et ce message est écrit :" Cette chanson n’est pas disp...

julietutti
Newbie
Bonjour, J'ai un problème avec mon compte Spotify. Je suis en premium depuis presque un an, et sur mon téléphone tout se lie correctement, or sur mon Mac, certaines musiques ne veulent pas se lire ...
2018-04-09 12:01:20 PM
2018-04-09 12:48:23 PM
iamandyhill
Community Legend
2712 Views
1 replies
1 likes

2712 Views
1 replies
1 likes

Playlist descriptions keep changing back to the old one

Like the title says, every time I reopen the desktop app the new description is deleted and the old one returns. This the same with some playlist photos although they come back to the new photo after changing the description.

godemperorlb
Newbie
Like the title says, every time I reopen the desktop app the new description is deleted and the old one returns. This the same with some playlist photos although they come back to the new photo after...
2018-04-09 12:35:03 PM
289 Views
0 replies
1 likes

289 Views
0 replies
1 likes

Random songs played in between an audio book

Hello!I have a problem listening to audio books on spotify at the moment. Whenever I hear an audiobook, a music song that is completely unknown to me is suddenly played in between. The song differs every time it happens. Does anybody know how to deal...

onofthehclan
Newbie
Hello! I have a problem listening to audio books on spotify at the moment. Whenever I hear an audiobook, a music song that is completely unknown to me is suddenly played in between. The song ...
2018-04-09 11:42:29 AM
266 Views
0 replies
0 likes

266 Views
0 replies
0 likes

Spotify won't load on Mac?

I opened Spotify on my Mac but it just showed a blank grey screen. I have tried deleting and reinstalling the app; switching to a different wifi connection; and downloading the older version of Spotify but it made no difference. This issue had starte...

ng8
Newbie
I opened Spotify on my Mac but it just showed a blank grey screen. I have tried deleting and reinstalling the app; switching to a different wifi connection; and downloading the older version of Spoti...
2018-04-08 8:52:50 PM
2018-04-08 9:25:39 PM
Sabiel
Newbie
1067 Views
1 replies
0 likes

1067 Views
1 replies
0 likes

It won't play!!!

When I got my new iPhone and downloaded Spotify logged in and everything but when I tried to tap the song so I can hear it,it wouldn't play at all so I need to always play shuffle and it's getting me tired i can't find a solution or anything i change...

AARRBSL
Newbie
When I got my new iPhone and downloaded Spotify logged in and everything but when I tried to tap the song so I can hear it,it wouldn't play at all so I need to always play shuffle and it's getting me...
2018-04-08 6:48:37 AM
2018-04-08 11:27:27 AM
Hubo
Community Legend
512 Views
1 replies
0 likes

512 Views
1 replies
0 likes

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