Help - Desktop (Mac)

Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:40:52 PM
2024-03-14 3:41:33 PM
MattSuda
Spotify Star
4889 Views
1 replies
0 likes

4889 Views
1 replies
0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

MattSuda
Spotify Star
2023-06-26 9:00:58 AM
2023-06-26 9:01:14 AM
MattSuda
Spotify Star
6903 Views
1 replies
0 likes

6903 Views
1 replies
0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:09:54 PM
2023-04-29 10:41:09 PM
MattSuda
Spotify Star
4695 Views
1 replies
3 likes

4695 Views
1 replies
3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

mariomrt
Casual Listener
2019-04-20 2:00:15 PM
2023-05-18 3:32:12 PM
bfteach
Regular
42024 Views
19 replies
1 likes
music stops

42024 Views
19 replies
1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

Goodman
Spotify Legend
2012-07-19 10:29:25 AM
166794 Views
0 replies
35 likes
Mac

166794 Views
0 replies
35 likes

Let me remove followers, please.

For the love of god, people have been asking for this feature for years now. Don't respond pointing me towards another post where someone has made this suggestion and you guys have added it to your 'good idea' list. It's a great idea, make it happen....

bdorrance
Newbie
For the love of god, people have been asking for this feature for years now. Don't respond pointing me towards another post where someone has made this suggestion and you guys have added it to your '...
2018-04-09 1:05:15 AM
2018-04-15 12:27:50 PM
Hubo
Community Legend
575 Views
1 replies
1 likes

575 Views
1 replies
1 likes

Export to Excel (numbers of streams)

Hi everyone, Does anybody know how to export playlists to Excel, including the number of streams per song? I know it is possible to export the playlists with all the information, but without the numbers of streams, which is explained here. But I actu...

lucsch
Newbie
Hi everyone, Does anybody know how to export playlists to Excel, including the number of streams per song? I know it is possible to export the playlists with all the...
2018-04-11 5:32:01 PM
2018-04-15 12:23:28 PM
Hubo
Community Legend
1908 Views
1 replies
0 likes
Excel
Playlists
Streams

1908 Views
1 replies
0 likes

Lokale Dateien können auf einem Macbook nicht heruntergeladen werden

Die Lieder werden wohl bei den lokalen Dateien angezeigt und ich kann diese auf dem Mac auch abspielen, sobald ich diese aber in eine Playlist ziehe und offline verfügbar machen möchte, klappt dies nicht (siehe Screenshot)Bei einigen lokal gespeicher...

lupalup123
Casual Listener
Die Lieder werden wohl bei den lokalen Dateien angezeigt und ich kann diese auf dem Mac auch abspielen, sobald ich diese aber in eine Playlist ziehe und offline verfügbar machen möchte, klappt dies n...
2018-04-14 11:50:44 PM
2018-04-15 11:02:22 AM
lupalup123
Casual Listener
1083 Views
2 replies
0 likes

1083 Views
2 replies
0 likes

no song list, just a blanco black list

I'm having this problem for a long longgg time the list with my songs and also the playlists doesn't appear when i click on it.the playlist keeps on "loading"i tried deleting spotify and reinstalling it, i tried logging in and out.normally when i go ...

macmilla
Casual Listener
I'm having this problem for a long longgg time the list with my songs and also the playlists doesn't appear when i click on it. the playlist keeps on "loading" i tried deleting spotify and...
2018-04-15 11:01:52 AM
261 Views
0 replies
0 likes

261 Views
0 replies
0 likes

Solved!! Find song that is currently playing

Hi - I love spotify but there's one thing I find maddening - I have a long, long playlist that I like to just play on shuffle. Sometimes a song comes on that I want to get rid of, or get more information on, but I can't find a quick way to go to the ...

heaversm
Casual Listener
Hi - I love spotify but there's one thing I find maddening - I have a long, long playlist that I like to just play on shuffle. Sometimes a song comes on that I want to get rid of, or get more informa...
2013-08-26 2:30:01 PM
2018-04-15 1:34:47 AM
RDDJ
Newbie
15120 Views
34 replies
13 likes
Mac

15120 Views
34 replies
13 likes

Daily Mix: Removed songs come back after saving other songs

Hi! I'm having an issue with my daily mix on my Mac (10.11.6): Steps to reproduce:1) In daily mix, click the "Remove" button and "Don't play this song" to remove a song.2) Notice that the song no longer appears in the daily mix playlist.3) Click the ...

a11yson
Newbie
Hi! I'm having an issue with my daily mix on my Mac (10.11.6): Steps to reproduce: 1) In daily mix, click the "Remove" button and "Don't play this song" to remove a song. 2) Notice th...
2018-04-13 4:58:42 PM
398 Views
0 replies
0 likes

398 Views
0 replies
0 likes

Spotify Connect - Wrong devices in list

I have Spotify installed on my Mac and iPhone. However, in the Spotify Connect menu, I recently started noticing another option, "BDP-S3700," which appears to be a Blu-ray Player w/ Wi-Fi. I do not own this device, and, as far as I know, have never s...

elimbaum
Casual Listener
I have Spotify installed on my Mac and iPhone. However, in the Spotify Connect menu, I recently started noticing another option, "BDP-S3700," which appears to be a Blu-ray Player w/ Wi-Fi. ...
2018-04-13 1:57:34 AM
2018-04-13 4:55:06 PM
elimbaum
Casual Listener
1665 Views
2 replies
0 likes

1665 Views
2 replies
0 likes

thumbs down doesn't work

So when I go to thumbs down a song, it does the "Improving Radio Station" but after a few songs, the very song I thumbs downed starts playing. Why does it not remember what I thumbs down? It's very annoying and makes me wish Apple's iTunes Radio was ...

watchthisspace
Regular
So when I go to thumbs down a song, it does the "Improving Radio Station" but after a few songs, the very song I thumbs downed starts playing. Why does it not remember what I thumbs ...
2013-06-18 8:04:41 AM
2018-04-13 3:26:28 PM
DK205
Newbie
10420 Views
49 replies
45 likes

10420 Views
49 replies
45 likes

Loss of stream after add

Hi, I have a large blues playlist and on most occastions when playing (free) it will at some point switch to an add but then not resume the stream. The only way to resume is to totally close down Spotify and restart. Any help here would be good as I ...

JeffRobins
Newbie
Hi, I have a large blues playlist and on most occastions when playing (free) it will at some point switch to an add but then not resume the stream. The only way to resume is to totally cl...
2018-04-13 2:09:54 PM
330 Views
0 replies
0 likes

330 Views
0 replies
0 likes

[Mac] Desktop app blackout + other problems

hello community,as a longtime user of spotify i just keep gettin' more & more frustrated with the desktop app. several problems occured in the past weeks/months that makes spotify more useless as even more time progesses.so, i'm using the app (1.0.77...

trustno1
Casual Listener
hello community, as a longtime user of spotify i just keep gettin' more & more frustrated with the desktop app. several problems occured in the past weeks/months that makes spotify m...
2018-04-05 10:57:54 PM
2018-04-13 12:18:41 PM
trustno1
Casual Listener
553 Views
1 replies
0 likes
Mac

553 Views
1 replies
0 likes

Transfer iTunes playlist to Spotify

I was able to share my iTunes playlist before doing following: Launch Spotify app on mac > file > import playlists > iTunes. Now only see "new playlist" and "new playlistfolder" while the last option about "import playlists" is missing. Can anyone he...

123456abc
Newbie
I was able to share my iTunes playlist before doing following: Launch Spotify app on mac > file > import playlists > iTunes. Now only see "new playlist" and "new playlistfolder" while the la...
2018-04-03 10:46:58 PM
2018-04-13 1:19:44 AM
1240468522
Newbie
1182 Views
4 replies
5 likes

1182 Views
4 replies
5 likes

Playlist image and description keeps reverting on local desktop.

Hey, I had a playlist title, image and description for quite a while and decided to change all three. The title change was successful, and it seemed that the image and description changes were also successful. But everytime I open/restart Spotify on ...

TheCiderOfIsaac
Newbie
Hey, I had a playlist title, image and description for quite a while and decided to change all three. The title change was successful, and it seemed that the image and description changes we...
2018-04-12 12:47:03 AM
520 Views
0 replies
0 likes

520 Views
0 replies
0 likes

Queue is not available for albums, not adding to queue list

I use the queue function constantly on Spotify, especially from the Discover page. But today it's not letting me queue entire albums, only songs individually, and even when I add a song to the queue it doesn't add to the queue playlist. I've restarte...

user-removed
Visitor
I use the queue function constantly on Spotify, especially from the Discover page. But today it's not letting me queue entire albums, only songs individually, and even when I add a song to the queue ...
2018-04-12 4:51:01 PM
2018-04-12 4:57:37 PM
user-removed
Not applicable
401 Views
1 replies
1 likes

401 Views
1 replies
1 likes

top recommendations for you

my top recommendations for you is full of a music genre that i have never listened to!!! i never ever listen to christian music and it's currently full of christian groups singing songs about praising god. i'm very annoyed!!!!!!!!

elenabowie
Casual Listener
my top recommendations for you is full of a music genre that i have never listened to!!! i never ever listen to christian music and it's currently full of christian groups singing songs abo...
2018-04-10 9:32:05 PM
2018-04-12 4:47:00 PM
user-removed
Not applicable
548 Views
2 replies
1 likes

548 Views
2 replies
1 likes

Go Back Button

Brief description of the issue:click on the "Go back" button on top/left, the Spotify app speeds through all past(recent?) pages you've accessed and stops. Steps to reproduce the issue:Playing audio oniPhone 7 Plus, controlling Spotify from Macbook P...

silvianortorres
Casual Listener
Brief description of the issue: click on the "Go back" button on top/left, the Spotify app speeds through all past(recent?) pages you've accessed and stops. Steps to reproduce the issue: P...
2018-04-12 11:29:28 AM
2018-04-12 11:37:42 AM
silvianortorres
Casual Listener
622 Views
1 replies
0 likes

622 Views
1 replies
0 likes

Spotify installation fails - redirects to installer download

Hi! I'm trying to install Spotify on my mac but I'm getting a weird error.I download the installer from the site and begin the install on my comp, but just as it's about to finish, it fails, opens the browser and goes to this link:https://www.spotify...

torngren
Casual Listener
Hi! I'm trying to install Spotify on my mac but I'm getting a weird error. I download the installer from the site and begin the install on my comp, but just as it's about to finish, it fail...
2018-04-11 12:53:57 PM
2018-04-12 9:01:58 AM
torngren
Casual Listener
627 Views
2 replies
0 likes

627 Views
2 replies
0 likes

"This song is not available" on Mac. All songs are available on iPhone app.

I keep getting the "This song is not available" error message for many different songs on my Mac Desktop app. I've tried re-installing the app and turned off "Local file" sourcing with no luck. I'm able to access the same exact songs on my iPhone 8 a...

memo2581
Newbie
I keep getting the "This song is not available" error message for many different songs on my Mac Desktop app. I've tried re-installing the app and turned off "Local file" sourcing with no luck. ...
2018-04-11 9:59:40 PM
403 Views
0 replies
0 likes

403 Views
0 replies
0 likes

Why doesn't Spotify show up under application support?

Spotify has been unusable on my Mac for weeks. It freezes constantly. I try deleting it and reinstalling but it doesn't help.

RobertShaw
Casual Listener
Spotify has been unusable on my Mac for weeks. It freezes constantly. I try deleting it and reinstalling but it doesn't help.
2018-04-10 12:22:38 AM
2018-04-11 6:29:18 PM
RobertShaw
Casual Listener
1296 Views
2 replies
0 likes

1296 Views
2 replies
0 likes

Is there a way to add all of your Local Files to the main Songs library?

I just added all of my owned songs to the Local Files in Spotify and was wondering if there was a way to get them into the main Songs part of Spotify? The few questions I've seen on this topic are pretty outdated. Also, after adding a large amount of...

austin15g
Newbie
I just added all of my owned songs to the Local Files in Spotify and was wondering if there was a way to get them into the main Songs part of Spotify? The few questions I've seen on this topic are pr...
2018-04-11 3:23:50 AM
549 Views
0 replies
0 likes
local files

549 Views
0 replies
0 likes

playlist covers

Can't seem to find any pictures that fit the border 300x300, even when I try 300x300 it doesn't seem to work and says the image is too small. anyone know why?

Discotits101
Newbie
Can't seem to find any pictures that fit the border 300x300, even when I try 300x300 it doesn't seem to work and says the image is too small. anyone know why?
2018-04-10 4:14:19 AM
2018-04-10 5:34:51 PM
Bethany_Dawn
Community Legend
612 Views
1 replies
0 likes

612 Views
1 replies
0 likes

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