Help - Desktop (Mac)

Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:40:52 PM
2024-03-14 3:41:33 PM
MattSuda
Spotify Star
4835 Views
1 replies
0 likes

4835 Views
1 replies
0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

MattSuda
Spotify Star
2023-06-26 9:00:58 AM
2023-06-26 9:01:14 AM
MattSuda
Spotify Star
6872 Views
1 replies
0 likes

6872 Views
1 replies
0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:09:54 PM
2023-04-29 10:41:09 PM
MattSuda
Spotify Star
4670 Views
1 replies
3 likes

4670 Views
1 replies
3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

mariomrt
Casual Listener
2019-04-20 2:00:15 PM
2023-05-18 3:32:12 PM
bfteach
Regular
41907 Views
19 replies
1 likes
music stops

41907 Views
19 replies
1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

Goodman
Spotify Legend
2012-07-19 10:29:25 AM
166761 Views
0 replies
35 likes
Mac

166761 Views
0 replies
35 likes

Error code 3

I can't login to Spotify on my macbook. I reinstalled Spotify. I can't login neither via facebook nor directly, both using my username or my email. I tried another account, can't login either, although this one is working on other devices. How can th...

nataliejoos
Newbie
I can't login to Spotify on my macbook. I reinstalled Spotify. I can't login neither via facebook nor directly, both using my username or my email. I tried another account, can't login either, althou...
2018-04-05 8:21:22 PM
296 Views
0 replies
0 likes

296 Views
0 replies
0 likes

Solved!! Genres/Moods - Don't display any playlists

UPDATE from Matt Suda (Community Rock Star): This should now be fixed! Thanks for your patience. Selecting: Browse -> Genres/Moods -> Any genre/mood -> No playlists Tried restarting. Happens on a friends Mac too (same versions). However, it doesn't h...

kenshinu
Casual Listener
UPDATE from Matt Suda (Community Rock Star): This should now be fixed! Thanks for your patience. Selecting: Browse -> Genres/Moods -> Any genre/mood -> No pl...
2015-01-27 6:27:15 PM
2018-04-05 7:34:03 PM
emg2dk
Regular
11298 Views
53 replies
2 likes
Mac

11298 Views
53 replies
2 likes

[Mac] Minor bugs

hey!you might have seen my other post already: Mac-Desktop-app-blackout-other-problems so, it certainly seems that some of these problems were already fixed ...but two little bugs remain since months:whenever i use the search bar and would like to ma...

trustno1
Casual Listener
hey! you might have seen my other post already: Mac-Desktop-app-blackout-other-problems so, it certainly seems that some of these problems were already fixed ... but two little bugs re...
2018-04-05 12:58:05 PM
476 Views
0 replies
0 likes

476 Views
0 replies
0 likes

External storage for downloaded cache

So, I want to store all downloaded songs on external storage, and I've chosen in preferences the location of offline songs storage, but the heaviest part is located /Users/user/Library/Caches/com.spotify.client/Data. Is there any way to move that on ...

psybeee
Newbie
So, I want to store all downloaded songs on external storage, and I've chosen in preferences the location of offline songs storage, but the heaviest part is located /Users/user/Library/Caches/co...
2018-04-04 8:02:34 PM
393 Views
0 replies
0 likes

393 Views
0 replies
0 likes

Deleting unavailable songs

As you can see in the photo i have attached, some of my songs are grey and they do not play. I had imported them from my itunes then deleted my itunes as i did not realise it would affect my spotify. I would really like to delete those songa that i c...

jessjelly
Newbie
As you can see in the photo i have attached, some of my songs are grey and they do not play. I had imported them from my itunes then deleted my itunes as i did not realise it would affect my...
2018-03-31 2:18:29 PM
2018-04-04 7:30:36 PM
Moddin
Roadie
660 Views
1 replies
0 likes

660 Views
1 replies
0 likes

Artwork showing in bottom left corner only

Album artwork only shows in the bottom left corner of the desktop application. This occurs when streaming while tethered to my mobile phone but does not seem to happen when connected via Ethernet.

chrishatch1973
Newbie
Album artwork only shows in the bottom left corner of the desktop application. This occurs when streaming while tethered to my mobile phone but does not seem to happen when connected vi...
2018-04-04 5:41:11 PM
330 Views
0 replies
0 likes

330 Views
0 replies
0 likes

spotify_helper RAM usage dramatically increasing when navigating to Artist Page

I periodically have to force quit out of the Spotify application due to this memory leak. The application takes up to a 1.5 gb over the course of a day. Spotify Client: 1.0.70.388.g8e1ed5af Steps to reproduce1. Open the activity monitor, find spotify...

corywmcdonald
Regular
I periodically have to force quit out of the Spotify application due to this memory leak. The application takes up to a 1.5 gb over the course of a day. Spotify Client: 1.0....
2018-01-13 1:13:49 AM
2018-04-04 3:15:13 PM
gerciljunio
Newbie
1652 Views
1 replies
0 likes

1652 Views
1 replies
0 likes

Mac Sierra High 10.13.4 is not installing Spotify

Hi!I just updated yesterday to the last Mac Sierra High and then tried to install Spotify. The download is fine, the problem is that when I launch the install software says "Fail in the download. New try in xx seconds" and then ask me to download it ...

abehardisson
Newbie
Hi! I just updated yesterday to the last Mac Sierra High and then tried to install Spotify. The download is fine, the problem is that when I launch the install software says "Fail in the download. N...
2018-04-04 2:38:15 PM
655 Views
0 replies
4 likes

655 Views
0 replies
4 likes

Spotify Mac App Freezes Transition Animations

If spotify app is in visible state in any of your full screen views (including desktop) and if you are switching to that view from another, transition animation freezes in the middle approximately 500ms. This happens when you maximize your minimized ...

BatuhanBulut
Regular
If spotify app is in visible state in any of your full screen views (including desktop) and if you are switching to that view from another, transition animation freezes in the middle app...
2018-03-12 9:38:39 AM
2018-04-04 12:02:36 PM
BatuhanBulut
Regular
771 Views
2 replies
0 likes

771 Views
2 replies
0 likes

Cannot add local files to spotify

Hi there, Is there anyone know why "add a source" isn't work? I can't add my local files.

rick_woo
Newbie
Hi there, Is there anyone know why "add a source" isn't work? I can't add my local files.
2018-04-04 3:33:16 AM
2018-04-04 10:34:47 AM
Zac_attacks
Newbie
406 Views
1 replies
0 likes

406 Views
1 replies
0 likes

Shared Playlist Shows Up Empty

I specifically upgraded to Spotify Premium so that I could share iTunes playlists with my yogs students. Unfortunately, despite numerous attempts, the links I send to them continually turn up as empty playlists! When I open my own account, the same p...

Yoga4EveryBody
Newbie
I specifically upgraded to Spotify Premium so that I could share iTunes playlists with my yogs students. Unfortunately, despite numerous attempts, the links I send to them continually turn up as empt...
2018-04-04 2:06:17 AM
604 Views
0 replies
0 likes

604 Views
0 replies
0 likes

Activity Feed Not Showing

I have the option checked under settings to display the right sidebar and it's not doing so. I've refreshed and restarted. Help dammit.

lduque
Newbie
I have the option checked under settings to display the right sidebar and it's not doing so. I've refreshed and restarted. Help dammit.
2018-04-03 12:58:10 AM
299 Views
0 replies
0 likes

299 Views
0 replies
0 likes

Solved!! Is there a way to make the 'Your Top Songs 2017' playlist public?

A bit late (and hopefully I used the right location for this), but I'm trying to make the Your Top Songs 2017 playlist public and I'm not given the option to do so. Is it possible to make the playlist public? Thanks!

user-removed
Visitor
A bit late (and hopefully I used the right location for this), but I'm trying to make the Your Top Songs 2017 playlist public and I'm not given the option to do so. Is it possible to m...
2018-04-03 6:54:05 AM
2018-04-03 11:21:16 PM
user-removed
Not applicable
2492 Views
2 replies
0 likes

2492 Views
2 replies
0 likes

spotify famille

J'ai souscris un abonnement spotify famille, mais lorsqu'un des menbre de la famille se connecte cela supprime la musique de celui qui écoutait. Comment faire pour écouter chacun sa propre musique sur ses appareils ?

zapaco
Casual Listener
J'ai souscris un abonnement spotify famille, mais lorsqu'un des menbre de la famille se connecte cela supprime la musique de celui qui écoutait. Comment faire pour écouter chacun sa propre musique su...
2018-03-27 5:47:12 PM
2018-04-03 7:39:25 PM
zapaco
Casual Listener
873 Views
2 replies
0 likes

873 Views
2 replies
0 likes

Spotify Opening Automatically On Computer Startup

Since upgrading to macOS High Sierra Spotify has been opening up on computer startup. Found that the Spotify / Preference / Settings / Advance Setting / Startup & Window Behavior / Open Spotify automatically after you log into the computer / option w...

Hoppin
Casual Listener
Since upgrading to macOS High Sierra Spotify has been opening up on computer startup. Found that the Spotify / Preference / Settings / Advance Setting / Startup & Window Behavior / Ope...
2017-11-18 7:42:45 AM
2018-04-03 3:36:15 AM
SabinaDavora
Newbie
7609 Views
7 replies
0 likes

7609 Views
7 replies
0 likes

Ads do not play at all

Hi! I have happened upon a strange problem in the newest version of Spotify. Not being a premium user, I managed by accident to skip an ad. Thus it did not play, something that has never occurred before - in the older version there would be a pop up ...

michalite
Newbie
Hi! I have happened upon a strange problem in the newest version of Spotify. Not being a premium user, I managed by accident to skip an ad. Thus it did not play, something that has never occurred bef...
2015-03-13 12:54:25 PM
2018-04-03 3:11:34 AM
fantasticcc
Casual Listener
15452 Views
8 replies
1 likes
Windows

15452 Views
8 replies
1 likes

Spotify

Hi is spotify without premium free?

jontykimber
Newbie
Hi is spotify without premium free?
2018-03-31 6:38:22 PM
2018-04-02 10:25:01 PM
Kisie
Casual Listener
666 Views
3 replies
0 likes

666 Views
3 replies
0 likes

Can't pause/play or change track with keys on mac...

Used to be able to use the pause/play button and changing tracks button, keys (F7,F8 and F9) but it does not work anymore. Not sure why?!???

ShyShy123456
Newbie
Used to be able to use the pause/play button and changing tracks button, keys (F7,F8 and F9) but it does not work anymore. Not sure why?!???
2018-04-02 9:36:19 PM
419 Views
0 replies
0 likes

419 Views
0 replies
0 likes

Local Files and Spotify Connect?

I have two MacOS systems with Spotify installed on the same network. I tend to use System A as a remote for System B, which has some nice speakers attached. Both systems are connected to the same NAS with my local files with Spotify configured to use...

PaxVobiscuit
Casual Listener
I have two MacOS systems with Spotify installed on the same network. I tend to use System A as a remote for System B, which has some nice speakers attached. Both systems are conn...
2018-04-02 8:22:13 PM
549 Views
0 replies
0 likes

549 Views
0 replies
0 likes

Itunes songs not visible in app

Hi all, First I tried so search for this subject, but I found only topics that werent 100% the same and the solutions given didn' t help. But sorry if I missed one and this is a double topic. I imported itunes songs into spotify. On spotify desktop a...

Gideonpom
Casual Listener
Hi all, First I tried so search for this subject, but I found only topics that werent 100% the same and the solutions given didn' t help. But sorry if I missed one and this is a double topic...
2018-03-24 5:10:09 PM
2018-04-02 5:13:39 PM
Gideonpom
Casual Listener
1116 Views
4 replies
0 likes
apple
itunes
Mac

1116 Views
4 replies
0 likes

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