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Desktop (Mac)

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Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 5868 Views
  • 1 replies
  • 0 likes
  • 5868 Views
  • 1 replies
  • 0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 7826 Views
  • 1 replies
  • 0 likes
  • 7826 Views
  • 1 replies
  • 0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

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  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 5546 Views
  • 1 replies
  • 3 likes
  • 5546 Views
  • 1 replies
  • 3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

  • Casual Listener
  • bfteach
  • Regular
  • 43323 Views
  • 19 replies
  • 1 likes
  • music stops
  • 43323 Views
  • 19 replies
  • 1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

  • Spotify Legend
  • 167845 Views
  • 0 replies
  • 35 likes
  • Mac
  • 167845 Views
  • 0 replies
  • 35 likes

[Samsung Gear] Offline Music

Help! Samsung is of no help. Here is what I am trying to do. I have a Gear S2 with Bluetooth and wifi - no cellular connection. I have Spotify Premium and I am trying to download the music so I can listen offline WITHOUT carrying my phone with me whe...

  • Casual Listener
  • Help!  Samsung is of no help.  Here is what I am trying to do.   I have a Gear S2 with Bluetooth and wifi - no cellular connection.  I have Spotify Premium and I am trying to do...
  • 327 Views
  • 0 replies
  • 0 likes
  • 327 Views
  • 0 replies
  • 0 likes

Reproducible Bug: Left channel becomes muffled

Playing the first 10 seconds of "Summer in the City" (https://open.spotify.com/track/7AzFID6u1b3zIWbd9pb8Dk?si=muVMoDCwSLaMvjDjzd_Y7g) in the Mac desktop app reproducibly muffles the left channel. I've reproduced this consistently a dozen or so times...

  • Casual Listener
  • Playing the first 10 seconds of "Summer in the City" (https://open.spotify.com/track/7AzFID6u1b3zIWbd9pb8Dk?si=muVMoDCwSLaMvjDjzd_Y7g) in the Mac desktop app reproducibly muffles the left channel. I'...
  • caiogjj
  • Newbie
  • 655 Views
  • 2 replies
  • 0 likes
  • 655 Views
  • 2 replies
  • 0 likes

Solved!! How does thumbs up thumbs down work?

Some tracks I think would be great for one station, but horrible for another. If I thumbs down them in one radio station, can I still thumbs up them in another? Or will they even appear? I would like to see it posted somewhere exacctly how the whole ...

  • Newbie
  • Some tracks I think would be great for one station, but horrible for another.  If I thumbs down them in one radio station, can I still thumbs up them in another?  Or will they even appear? ...
  • Spacecat2
  • Newbie
  • 32895 Views
  • 22 replies
  • 3 likes
  • 32895 Views
  • 22 replies
  • 3 likes

Spotify App Opens Then Crashes And Deletes Itself

I have installed the Spotify app on my MacBook Air 11-inch Early 2015 and opened it.After opening it and trying to log in, the app crashes and deletes itself from the computer.Are there any suggestions on why this is happening? I am running macOS 10....

  • Newbie
  • I have installed the Spotify app on my MacBook Air 11-inch Early 2015 and opened it. After opening it and trying to log in, the app crashes and deletes itself from the computer. Are there any sugge...
  • 438 Views
  • 0 replies
  • 0 likes
  • 438 Views
  • 0 replies
  • 0 likes

Bug - Crossfade in playlist at random position

Hi,When I'm listening to a playlist, and I skip tracks, the next song start playing at random position with crossfading (event with crossfading deactivated in option).It seems to follow no specific pattern as sometimes the tracks begin at 0:51, 0:01,...

  • Casual Listener
  • Hi, When I'm listening to a playlist, and I skip tracks, the next song start playing at random position with crossfading (event with crossfading deactivated in option). It seems to follow no specif...
  • 362 Views
  • 0 replies
  • 0 likes
  • 362 Views
  • 0 replies
  • 0 likes

Playlist and Songs automatically play in an unknown device

Out of a sudden, when im listening (or even when not and my songs are paused) a random playlist (usuallly this artist https://open.spotify.com/artist/58uoWIsCF3Kyjz4al9vnxE?si=r7oQGmRJTM29bS57DYumnA) starts playing uatomatically in a Web Player that ...

  • Newbie
  • Out of a sudden, when im listening (or even when not and my songs are paused) a random playlist (usuallly this artist https://open.spotify.com/artist/58uoWIsCF3Kyjz4al9vnxE?si=r7oQGmRJTM29bS57DY...
  • Puglifiled
  • Roadie
  • 942 Views
  • 2 replies
  • 0 likes
  • 942 Views
  • 2 replies
  • 0 likes

Spotify app and website is not loading on my computer

I had a connection issue on my Spotify desktop app (Mac). Someone here suggested I try reinstalling it. But now I'm having trouble accessing the download page. It just doesn't load. Here is what has happenedSpotify app not connecting to internetTryin...

  • Casual Listener
  • I had a connection issue on my Spotify desktop app (Mac). Someone here suggested I try reinstalling it. But now I'm having trouble accessing the download page. It just doesn't load.   Her...
  • fimomu
  • Casual Listener
  • 1497 Views
  • 6 replies
  • 0 likes
  • 1497 Views
  • 6 replies
  • 0 likes

Solved!! Cannot disable video reproduction

Hey!Will love to have a button to "Disable Video".I'm using Spotify to hear music in the background. I usually didn't see the video playback, until I hear is some kind of interview... then jump to next song. Will love to have an option to "disable vi...

  • Regular
  • Hey! Will love to have a button to "Disable Video". I'm using Spotify to hear music in the background. I usually didn't see the video playback, until I hear is some kind of interview... then jump t...
  • 1195135542
  • Newbie
  • 1055 Views
  • 3 replies
  • 0 likes
  • 1055 Views
  • 3 replies
  • 0 likes

Can no longer play songs over internet I once had downloaded

I had fka twigs's album downloaded to my itunes, and I could play it through spotify. I deleted the file from my itunes and from my mac, but now when I try to play the album in spotify over an internet connection, it says "this song is not available....

  • Newbie
  • I had fka twigs's album downloaded to my itunes, and I could play it through spotify. I deleted the file from my itunes and from my mac, but now when I try to play the album in spotify over an intern...
  • Hubo
  • Community Legend
  • 374 Views
  • 1 replies
  • 0 likes
  • 374 Views
  • 1 replies
  • 0 likes

Freezing during 'sponsored message'

My playback freezes whenever it reaches a Spotify 'sponsored message'The file is 19 seconds long but doesn't play, you can't skip it nor play a new track. The only thing I can do is close Spotify down and restartAny ideas?

  • Newbie
  • My playback freezes whenever it reaches a Spotify 'sponsored message' The file is 19 seconds long but doesn't play, you can't skip it nor play a new track. The only thing I can do is close Spotify d...
  • Hubo
  • Community Legend
  • 510 Views
  • 1 replies
  • 0 likes
  • 510 Views
  • 1 replies
  • 0 likes

My Songs gone on desktop- still there on mobile

I have tried uninstalling and reinstalling multiple times. I can still see that a song is saved if I search it, and I can still view it through my albums, but if I click on songs in my library it always says "Your favorite songs will appear here". I ...

  • Newbie
  • I have tried uninstalling and reinstalling multiple times. I can still see that a song is saved if I search it, and I can still view it through my albums, but if I click on songs in my library it alw...
  • 318 Views
  • 0 replies
  • 2 likes
  • 318 Views
  • 0 replies
  • 2 likes

Error code 3

I can't login to Spotify on my macbook. I reinstalled Spotify. I can't login neither via facebook nor directly, both using my username or my email. I tried another account, can't login either, although this one is working on other devices. How can th...

  • Newbie
  • I can't login to Spotify on my macbook. I reinstalled Spotify. I can't login neither via facebook nor directly, both using my username or my email. I tried another account, can't login either, althou...
  • 312 Views
  • 0 replies
  • 0 likes
  • 312 Views
  • 0 replies
  • 0 likes

Solved!! Genres/Moods - Don't display any playlists

UPDATE from Matt Suda (Community Rock Star): This should now be fixed! Thanks for your patience. Selecting: Browse -> Genres/Moods -> Any genre/mood -> No playlists Tried restarting. Happens on a friends Mac too (same versions). However, it doesn't h...

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  • Casual Listener
  • UPDATE from Matt Suda (Community Rock Star):   This should now be fixed! Thanks for your patience.    Selecting: Browse -> Genres/Moods -> Any genre/mood -> No pl...
  • emg2dk
  • Regular
  • 11943 Views
  • 53 replies
  • 2 likes
  • Mac
  • 11943 Views
  • 53 replies
  • 2 likes

[Mac] Minor bugs

hey!you might have seen my other post already: Mac-Desktop-app-blackout-other-problems so, it certainly seems that some of these problems were already fixed ...but two little bugs remain since months:whenever i use the search bar and would like to ma...

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  • Casual Listener
  • hey! you might have seen my other post already: Mac-Desktop-app-blackout-other-problems   so, it certainly seems that some of these problems were already fixed ... but two little bugs re...
  • 489 Views
  • 0 replies
  • 0 likes
  • 489 Views
  • 0 replies
  • 0 likes

External storage for downloaded cache

So, I want to store all downloaded songs on external storage, and I've chosen in preferences the location of offline songs storage, but the heaviest part is located /Users/user/Library/Caches/com.spotify.client/Data. Is there any way to move that on ...

  • Newbie
  • So, I want to store all downloaded songs on external storage, and I've chosen in preferences the location of offline songs storage, but the heaviest part is located /Users/user/Library/Caches/co...
  • 412 Views
  • 0 replies
  • 0 likes
  • 412 Views
  • 0 replies
  • 0 likes

Deleting unavailable songs

As you can see in the photo i have attached, some of my songs are grey and they do not play. I had imported them from my itunes then deleted my itunes as i did not realise it would affect my spotify. I would really like to delete those songa that i c...

  • Newbie
  • As you can see in the photo i have attached, some of my songs are grey and they do not play.   I had imported them from my itunes then deleted my itunes as i did not realise it would affect my...
  • Moddin
  • Roadie
  • 677 Views
  • 1 replies
  • 0 likes
  • 677 Views
  • 1 replies
  • 0 likes

Artwork showing in bottom left corner only

Album artwork only shows in the bottom left corner of the desktop application. This occurs when streaming while tethered to my mobile phone but does not seem to happen when connected via Ethernet.

  • Newbie
  • Album artwork only shows in the bottom left corner of the desktop application.   This occurs when streaming while tethered to my mobile phone but does not seem to happen when connected vi...
  • 354 Views
  • 0 replies
  • 0 likes
  • 354 Views
  • 0 replies
  • 0 likes

spotify_helper RAM usage dramatically increasing when navigating to Artist Page

I periodically have to force quit out of the Spotify application due to this memory leak. The application takes up to a 1.5 gb over the course of a day. Spotify Client: 1.0.70.388.g8e1ed5af Steps to reproduce1. Open the activity monitor, find spotify...

  • Regular
  • I periodically have to force quit out of the Spotify application due to this memory leak. The application takes up to a 1.5 gb over the course of a day.     Spotify Client: 1.0....
  • gerciljunio
  • Newbie
  • 1707 Views
  • 1 replies
  • 0 likes
  • 1707 Views
  • 1 replies
  • 0 likes

Mac Sierra High 10.13.4 is not installing Spotify

Hi!I just updated yesterday to the last Mac Sierra High and then tried to install Spotify. The download is fine, the problem is that when I launch the install software says "Fail in the download. New try in xx seconds" and then ask me to download it ...

  • Newbie
  • Hi! I just updated yesterday to the last Mac Sierra High and then tried to install Spotify. The download is fine, the problem is that when I launch the install software says "Fail in the download. N...
  • 672 Views
  • 0 replies
  • 4 likes
  • 672 Views
  • 0 replies
  • 4 likes

Spotify Mac App Freezes Transition Animations

If spotify app is in visible state in any of your full screen views (including desktop) and if you are switching to that view from another, transition animation freezes in the middle approximately 500ms. This happens when you maximize your minimized ...

  • Regular
  •   If spotify app is in visible state in any of your full screen views (including desktop) and if you are switching to that view from another, transition animation freezes in the middle app...
  • BatuhanBulut
  • Regular
  • 798 Views
  • 2 replies
  • 0 likes
  • 798 Views
  • 2 replies
  • 0 likes