Help - Desktop (Mac)

Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:40:52 PM
2024-03-14 3:41:33 PM
MattSuda
Spotify Star
4926 Views
1 replies
0 likes

4926 Views
1 replies
0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

MattSuda
Spotify Star
2023-06-26 9:00:58 AM
2023-06-26 9:01:14 AM
MattSuda
Spotify Star
6936 Views
1 replies
0 likes

6936 Views
1 replies
0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:09:54 PM
2023-04-29 10:41:09 PM
MattSuda
Spotify Star
4712 Views
1 replies
3 likes

4712 Views
1 replies
3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

mariomrt
Casual Listener
2019-04-20 2:00:15 PM
2023-05-18 3:32:12 PM
bfteach
Regular
42100 Views
19 replies
1 likes
music stops

42100 Views
19 replies
1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

Goodman
Spotify Legend
2012-07-19 10:29:25 AM
166841 Views
0 replies
35 likes
Mac

166841 Views
0 replies
35 likes

[Spotify Mac] Disappeared picture for playlists, artists, albums etc.

In the following image attachment, the picture for the albums can't be loaded for some reason, it happened for a month and I can't fix it.Dev would you please solve the issue/bug? I would be very glad if the problem is solved.

tcmsupahot
Casual Listener
In the following image attachment, the picture for the albums can't be loaded for some reason, it happened for a month and I can't fix it. Dev would you please solve the issue/bug? I would be v...
2018-03-19 10:00:17 PM
2018-03-27 11:52:24 AM
tcmsupahot
Casual Listener
635 Views
2 replies
0 likes
Mac

635 Views
2 replies
0 likes

Spotify will not load on MAC

Hi I have a macbook air and the spotify app will not load, all I get is a black screen with rotating white dots. I have t force quit to get out of the app. I have tried a clean install including removing the spotiy library/cache. Any idea before i go...

Davideliv
Newbie
Hi I have a macbook air and the spotify app will not load, all I get is a black screen with rotating white dots. I have t force quit to get out of the app. I have tried a clea...
2018-03-24 2:57:26 PM
2018-03-27 10:33:37 AM
CzechFencer
Composer
680 Views
1 replies
0 likes

680 Views
1 replies
0 likes

How do I make the Spotify desktop app stop switching tracks automatically?

I normally leave the Spotify desktop app running in the background, playing some chosen playlist. On some days, this works as expected. On some days, Spotify will, for no apparent reason, skip to the next track part way through a song, and it will do...

Molly31
Newbie
I normally leave the Spotify desktop app running in the background, playing some chosen playlist. On some days, this works as expected. On some days, Spotify will, for no apparent reason, skip t...
2018-03-26 11:14:10 PM
398 Views
0 replies
1 likes

398 Views
0 replies
1 likes

Can't nest folders and playlists any longer

I have a folder called "Favorite Albums" where I have sub-folders for each favorite artist. Within those sub-folders are playlists containing each album. Example: Favorite Albums > Tycho > ... and then each of their albums within the Tycho folder. La...

joconn183
Newbie
I have a folder called "Favorite Albums" where I have sub-folders for each favorite artist. Within those sub-folders are playlists containing each album. Example: Favorite Albums > Tycho > ... ...
2018-03-12 4:29:01 PM
2018-03-26 5:49:08 PM
tej18
Newbie
492 Views
1 replies
1 likes

492 Views
1 replies
1 likes

Playlists for Artists Issues

Hi I have searched the forum extensively for an issue i cannot seem to resolve..So Im an artist with an artist profile.I also have a user profile linked to facebook.& I would like my artist account to behave the same as other artists accounts (big & ...

G247
Newbie
Hi I have searched the forum extensively for an issue i cannot seem to resolve.. So Im an artist with an artist profile. I also have a user profile linked to facebook. & I would like my artist...
2018-03-25 11:44:31 PM
2018-03-26 8:39:01 AM
Maxim
Spotify Star
598 Views
1 replies
0 likes

598 Views
1 replies
0 likes

Daily mixes not showing up on desktop (mac)

Hi!One of the biggest features of Spotify and the main reason I've chosen it over its competitors is the Daily Mixes.It works well on Android, but for some reason it doesn't show on the desktop version.I've tried to look for that on the web player, b...

user-removed
Visitor
Hi! One of the biggest features of Spotify and the main reason I've chosen it over its competitors is the Daily Mixes. It works well on Android, but for some reason it doesn't show on the desktop v...
2018-03-15 10:32:34 AM
2018-03-25 5:02:41 PM
user-removed
Not applicable
785 Views
1 replies
0 likes

785 Views
1 replies
0 likes

For some reason, TPAB songs do not have sound. Other songs for me play fine.

For some reason, TPAB songs Alright and Mortal Man do not have sound. Other songs for me play fine. How do I fix this?

Neosiq
Casual Listener
For some reason, TPAB songs Alright and Mortal Man do not have sound. Other songs for me play fine. How do I fix this?
2018-03-23 2:57:18 AM
2018-03-24 8:26:46 PM
Neosiq
Casual Listener
852 Views
4 replies
0 likes
no sound
TPAB

852 Views
4 replies
0 likes

Spotify won't play the advert so it won't play any songs

Everytime i click on a song the blue bnner comes up at the top syig that the song i clicked on will play after the advert, but then the advert doesn't play. it's been like this for about a week and i ahve no idea how to fix it.

izzzzzzzzzzzz
Newbie
Everytime i click on a song the blue bnner comes up at the top syig that the song i clicked on will play after the advert, but then the advert doesn't play. it's been like this for about a week and i...
2018-03-24 12:39:02 PM
284 Views
0 replies
1 likes

284 Views
0 replies
1 likes

Favorite artists

I think this has probably been posted before, but I don't have time to read through everything right now. What I would like instead of "recently played" artists if we could hand select our top favorite artists. That way people who look get a better i...

SOHare1981
Music Fan
I think this has probably been posted before, but I don't have time to read through everything right now. What I would like instead of "recently played" artists if we could hand select our top favori...
2018-03-24 2:43:06 AM
2681 Views
0 replies
4 likes

2681 Views
0 replies
4 likes

[Desktop][Mac] Spotify Connect not detecting Chromecasts or Google Homes on same Wifi Network

Recently Spotify Connect stopped detecting the Chromecasts and Google Homes on that are on the same Wifi Network. I am able to cast from my Android device and the Web Player but the Desktop App is unable to detect the devices unless I first cast to t...

Raz88
Casual Listener
Recently Spotify Connect stopped detecting the Chromecasts and Google Homes on that are on the same Wifi Network. I am able to cast from my Android device and the Web Player but the Desktop App is un...
2018-03-23 11:36:38 PM
552 Views
0 replies
22 likes

552 Views
0 replies
22 likes

Exact time and date of playlist creation; i.e., date created minute/hour/day/month/year/etc

Hello All, Is it possible to know the exact time & date of when a playlist was begun? I know that I can view the date added for songs, however, I would like to know the exact time. For example: instead of "2 days ago," I want to know 48 hours, 55 hou...

GarrettH
Music Fan
Hello All, Is it possible to know the exact time & date of when a playlist was begun? I know that I can view the date added for songs, however, I would like to know the exact tim...
2014-03-04 2:48:55 AM
2018-03-23 3:57:59 PM
gurglovt
Newbie
21204 Views
3 replies
0 likes
Mac

21204 Views
3 replies
0 likes

Getting iTunes Music to your Spotify on iPhone 8 Plus.

Hey, im having problems getting a song i downloaded as a mp3 file that came into my macbook and came in to spotify as a local file, but can't play it on my phone? Have the song downloaded on itunes ("music") on my phone. But cant get into spotify?? H...

tobbemagnus981
Newbie
Hey, im having problems getting a song i downloaded as a mp3 file that came into my macbook and came in to spotify as a local file, but can't play it on my phone? Have the song downloaded on itunes (...
2018-03-23 2:18:40 PM
319 Views
0 replies
0 likes

319 Views
0 replies
0 likes

Superuser Contribution Poor Recommendations

A few weeks ago, one day, I listened to a classic rock playlist. Ever since then, everytime whether in Discover Weekly, Radar Release or Daily Mix, the only songs they reccomend are those similar to the classic rock songs. I have no interest whatsoev...

mattjfuchs
Newbie
A few weeks ago, one day, I listened to a classic rock playlist. Ever since then, everytime whether in Discover Weekly, Radar Release or Daily Mix, the only songs they reccomend are those similar to ...
2018-02-26 2:17:30 PM
2018-03-23 1:48:08 PM
eamonnkenny
Newbie
946 Views
2 replies
0 likes

946 Views
2 replies
0 likes

Local file search disabled? MAC Desktop

Mac Desktop V. 1.0.75.483.g7ff4a0dc I am unable to search any Local Files via Spotify?Have reset the App (Deleted all local cache files) removed (closed the app and restarted) and readded local files to no avail, what is the fix?OSX High Sierra V.10....

dianataylorlond
Regular
Mac Desktop V. 1.0.75.483.g7ff4a0dc I am unable to search any Local Files via Spotify? Have reset the App (Deleted all local cache files) removed (closed the app and restarted) and readded local fil...
2018-03-23 11:37:32 AM
550 Views
0 replies
0 likes

550 Views
0 replies
0 likes

Solved!! Stuttering Audio Streaming To Apple TV Via AirPlay

I'm trying to play music on an Apple TV via AirPlay (audio only, not mirroring). The audio often stutters. I'm using Spotify Premium. The Mac and Apple TV are connected to the same home WiFi network. The WiFi network is not busy and my broadband is q...

blacknotes
Visitor
I'm trying to play music on an Apple TV via AirPlay (audio only, not mirroring). The audio often stutters. I'm using Spotify Premium. The Mac and Apple TV are connected to the ...
2012-09-25 2:25:33 PM
2018-03-23 8:56:12 AM
supo007
Newbie
188013 Views
35 replies
2 likes

188013 Views
35 replies
2 likes

Installation Failed/Log In Error

Every time I try to download spotify, it says "Installation Failed." So, I used the "spotify.dmg" link I found in the forums. The installation worked with this link, however, the log in does not. The username and password are correct because it works...

cpiazza1
Newbie
Every time I try to download spotify, it says "Installation Failed." So, I used the "spotify.dmg" link I found in the forums. The installation worked with this link, however, the log in does not. The...
2018-03-22 11:34:13 PM
527 Views
0 replies
0 likes

527 Views
0 replies
0 likes

Solved!! How to put all my songs into a playlist

Hey, I want to know if there's an easy way to put all of my songs into a play list so I'm able to share it with my friends. I just use the My Music thing to listen to my songs. The only way I can see how to do it is to add the songs individually but ...

Phanny
Casual Listener
Hey, I want to know if there's an easy way to put all of my songs into a play list so I'm able to share it with my friends. I just use the My Music thing to listen to my songs. The only way ...
2015-04-05 2:40:58 AM
2018-03-21 8:10:25 AM
kevinjasonsanto
Casual Listener
190918 Views
38 replies
7 likes
Windows

190918 Views
38 replies
7 likes

Daily Mix not endless

My Daily mix just plays the first 20 or so songs, and then stops at the end of a song, not able to go to another song. Is this an ongoing problem for Spotify? Before anybody asks - my spotify is up to date, I am a premium member, I have tried with va...

plantmanmike
Regular
My Daily mix just plays the first 20 or so songs, and then stops at the end of a song, not able to go to another song. Is this an ongoing problem for Spotify? Before anybody asks - ...
2018-03-21 4:41:11 AM
694 Views
0 replies
7 likes

694 Views
0 replies
7 likes

Downward scrolling not working on MacBook

The downward scroll function in the main window is not working. When I bring up the Spotify desktop on my Mac, there is no way to scroll down. The sidebars are functioning but the main section is not. I can't be the only one having this issue.

johnfennelly
Newbie
The downward scroll function in the main window is not working. When I bring up the Spotify desktop on my Mac, there is no way to scroll down. The sidebars are functioning but the main section is not...
2018-03-20 9:00:58 PM
2018-03-21 3:27:20 AM
JThomas1962
Newbie
695 Views
1 replies
0 likes

695 Views
1 replies
0 likes

Spotify won't stop opening when I log in.

Whenever I log in, Spotify always opens. I've tried to hold my click on the spotify icon and uncheck the "Open at Login", but for some reason it wont uncheck. Someone please help me.

Tc781
Newbie
Whenever I log in, Spotify always opens. I've tried to hold my click on the spotify icon and uncheck the "Open at Login", but for some reason it wont uncheck. Someone please help me.
2015-04-04 9:54:05 PM
2018-03-20 9:41:31 PM
Sagotillo
Newbie
1034 Views
2 replies
0 likes
Mac

1034 Views
2 replies
0 likes

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