Help - Desktop (Mac)

Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:40:52 PM
2024-03-14 3:41:33 PM
MattSuda
Spotify Star
2690 Views
1 replies
0 likes

2690 Views
1 replies
0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

MattSuda
Spotify Star
2023-06-26 9:00:58 AM
2023-06-26 9:01:14 AM
MattSuda
Spotify Star
5138 Views
1 replies
0 likes

5138 Views
1 replies
0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:09:54 PM
2023-04-29 10:41:09 PM
MattSuda
Spotify Star
3688 Views
1 replies
3 likes

3688 Views
1 replies
3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

mariomrt
Casual Listener
2019-04-20 2:00:15 PM
2023-05-18 3:32:12 PM
bfteach
Regular
39666 Views
19 replies
1 likes
music stops

39666 Views
19 replies
1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

Goodman
Spotify Legend
2012-07-19 10:29:25 AM
165508 Views
0 replies
35 likes
Mac

165508 Views
0 replies
35 likes

Superuser Contribution No Artist Radio / Can't download app on my MAC

hiim suffering from 2 major problems after buying spotify premium:1. There is no Aritst Radio option in my iphone app. weirdly the option does appear on the web player 2. I can't download the spotify app to my mac. everytime i download the file and t...

rotbarda
Newbie
hi im suffering from 2 major problems after buying spotify premium: 1. There is no Aritst Radio option in my iphone app. weirdly the option does appear on the web player 2. I can't downloa...
2018-03-12 9:41:15 PM
2018-03-15 2:53:34 PM
Melody
Spotify
563 Views
2 replies
0 likes

563 Views
2 replies
0 likes

Google Home and Chromecast not appearing on Spotify Connect or Device List

For the Mac application, my Google Home and Google Chromecast don't appear in the device list only AFTER I tell the device by voice to play something on Spotify, or I initiate the play from another device, like my Phone. Before I manually play someth...

Nicu
Casual Listener
For the Mac application, my Google Home and Google Chromecast don't appear in the device list only AFTER I tell the device by voice to play something on Spotify, or I initiate the play from anot...
2018-03-15 12:02:35 PM
1039 Views
0 replies
27 likes

1039 Views
0 replies
27 likes

Local files

Hi all, I am new to spotify and have a couple of songs on my laptop which I can't seem to find on spotify so I am trying to access them via the local files feature. However since I listen to music from my phone most often, I need to add them in a pla...

Anant1
Newbie
Hi all, I am new to spotify and have a couple of songs on my laptop which I can't seem to find on spotify so I am trying to access them via the local files feature. However since I listen to...
2018-03-15 10:17:57 AM
385 Views
0 replies
0 likes

385 Views
0 replies
0 likes

Remove album art

Can I remove the viewing of album art? Some of the art is just plain inappropriate and racy and I really don't need to be seeing it consistently. Any help?

Elementswelder
Newbie
Can I remove the viewing of album art? Some of the art is just plain inappropriate and racy and I really don't need to be seeing it consistently. Any help?
2013-10-11 3:04:04 AM
2018-03-14 8:52:28 PM
Alcamtar
Casual Listener
24932 Views
6 replies
40 likes

24932 Views
6 replies
40 likes

I cannot see the recently played tracks by friends

since a few days I cannot see the recently played tracks of any of my friends.Alle it shows under "recent activity" is a blank.I've tried everything in the preferences menu, ticked all the sharing buttons to yes but still nothing.Who knows hoe te fix...

loudandproud
Casual Listener
since a few days I cannot see the recently played tracks of any of my friends.Alle it shows under "recent activity" is a blank.I've tried everything in the preferences menu, ticked all the sharing bu...
2018-03-14 4:12:53 PM
2018-03-14 8:36:55 PM
loudandproud
Casual Listener
2506 Views
2 replies
0 likes

2506 Views
2 replies
0 likes

Why doesn't Spotify for mac have an equalizer?

Can we please have an equalizer for the mac desktop app?

georgeqwu
Casual Listener
Can we please have an equalizer for the mac desktop app?
2018-03-13 9:54:22 PM
2018-03-14 4:30:10 PM
Luke
Spotify Star
5167 Views
1 replies
4 likes

5167 Views
1 replies
4 likes

[Desktop][Mac] Function/media keys (play/pause, next, previous) not working

Function keys have been broken since last Spotify update. macOS High Sierra 10.13.3 Spotify version 1.0.75.483.g7ff4a0dc

j86989
Regular
Function keys have been broken since last Spotify update. macOS High Sierra 10.13.3 Spotify version 1.0.75.483.g7ff4a0dc
2018-03-05 11:24:06 PM
2018-03-14 3:02:39 PM
vicponce22
Newbie
1113 Views
3 replies
1 likes

1113 Views
3 replies
1 likes

Remove "i'm with the banned" playlist, it is insulting

If you stand with artists from the nations of the travel banned, then can you explain why you banned the same people from these nations to use your service? if you are not allowed to let Iranian people use your services and forced to ban us, then ple...

m3iisam
Casual Listener
If you stand with artists from the nations of the travel banned, then can you explain why you banned the same people from these nations to use your service? if you are not allowed to let Iranian...
2018-03-14 12:47:32 PM
2018-03-14 2:18:59 PM
m3iisam
Casual Listener
1305 Views
2 replies
3 likes
banned nation
Iran
sanction

1305 Views
2 replies
3 likes

This Song Is Unavailable. If you have the file on your computer you can import it.

I deleted my iTunes folder on my Mac because it was taking a lot of space.Now, on Spotify the songs that I deleted cannot be played and show a "This Song Is Unavailable. If you have the file on your computer you can import it. " These are the same so...

HiroLegito
Newbie
I deleted my iTunes folder on my Mac because it was taking a lot of space. Now, on Spotify the songs that I deleted cannot be played and show a "This Song Is Unavailable. If you have the file on you...
2018-03-14 2:56:13 AM
376 Views
0 replies
0 likes

376 Views
0 replies
0 likes

[Desktop] Update local files

Hello, I've been trying to update my local files list, but when I change the folders nothing happens, it keeps appearing the 4K+ songs that I have in my music, but not the 2 new folders i've been trying to replace it with. (Sorry in advance if my eng...

puelchex97
Newbie
Hello, I've been trying to update my local files list, but when I change the folders nothing happens, it keeps appearing the 4K+ songs that I have in my music, but not the 2 new folders i've been try...
2018-03-14 2:04:48 AM
335 Views
0 replies
0 likes

335 Views
0 replies
0 likes

MacOS High Sierra Spotify Frame Rate

I recently upgraded to High Sierra, and now my Spotify app is really slow and choppy. For example, when scrolling, the frame rate is way slower. Another example is when I have spotify open in a different desktop, and when I slide over to that desktop...

mgalbato
Newbie
I recently upgraded to High Sierra, and now my Spotify app is really slow and choppy. For example, when scrolling, the frame rate is way slower. Another example is when I have spotify o...
2018-03-13 10:31:08 PM
478 Views
0 replies
0 likes

478 Views
0 replies
0 likes

'Cant play the current track' issue is back

Hi there Spotifyers!!Anyone experiencing this type of problem since yesterday? For me it started yesterday (Desktop Mac) when listening to Genres & Moods playlists and it's getting worse and worse. Today it is impossible to listen straight to a song,...

anabelacc
Music Fan
Hi there Spotifyers!! Anyone experiencing this type of problem since yesterday? For me it started yesterday (Desktop Mac) when listening to Genres & Moods playlists and it's getting...
2018-02-28 7:32:49 PM
2018-03-13 7:13:58 PM
anabelacc
Music Fan
1057 Views
13 replies
4 likes

1057 Views
13 replies
4 likes

Disable Browse on desktop app (Mac OS)

Every time I open Spotify I am prompted to listen to a bunch of playlists that I do not want to even have to look at. Is there a way to disable the Browse tab, or at least open Spotify on my Mac to literally any other section or playlist? There is a ...

disable_browse
Casual Listener
Every time I open Spotify I am prompted to listen to a bunch of playlists that I do not want to even have to look at. Is there a way to disable the Browse tab, or at least open Spotify on my Mac to l...
2018-03-13 3:48:46 PM
350 Views
0 replies
0 likes

350 Views
0 replies
0 likes

Where to find music files on mac computer ?

Hi, I've been looking everywhere on my computer and I did'nt find the path library/application support/spotify/persistentcache/storage. It looks like I have no folder called ''spotify'' on my computer... Please help me.. I just want find all the spot...

sarae1
Newbie
Hi, I've been looking everywhere on my computer and I did'nt find the path library/application support/spotify/persistentcache/storage. It looks like I have no folder called ''spotif...
2018-03-13 5:20:10 AM
2018-03-13 8:00:31 AM
cocowinter
Regular
1024 Views
1 replies
0 likes

1024 Views
1 replies
0 likes

Solved!! Turn off spacebar pause function

Does anyone know how I can turn off the spacebar pause function? Every time I try to search for a track or artist and hit the space key it stops/starts my music. This has only just started happening and it's driving me nuts!! Also I'm unable to put s...

ScallywagBeats
Casual Listener
Does anyone know how I can turn off the spacebar pause function? Every time I try to search for a track or artist and hit the space key it stops/starts my music. This has only just starte...
2018-01-08 3:29:02 PM
2018-03-13 1:41:10 AM
motoboat
Casual Listener
7769 Views
10 replies
1 likes

7769 Views
10 replies
1 likes

i keep getting this measge evertime i try to go the website This site can’t provide a secure connec

help

coolshaid
Newbie
help
2018-03-12 7:49:41 PM
414 Views
0 replies
0 likes

414 Views
0 replies
0 likes

Unable to Hide my Recently Played Artists

Hello, I'm trying to hide my recently played artists but when I turn off the feature in the preferences it keeps turning on again everytime I open the app. If somebody could help that would be nice...

trock86
Casual Listener
Hello, I'm trying to hide my recently played artists but when I turn off the feature in the preferences it keeps turning on again everytime I open the app. If somebody could he...
2018-03-12 5:00:06 PM
336 Views
0 replies
0 likes

336 Views
0 replies
0 likes

How do I update my credit card on my new spotify account

How do I update my credit card on my new spotify accounthello i want to update my billing information

sdfs32ds23dsf
Newbie
How do I update my credit card on my new spotify account hello i want to update my billing information
2018-03-12 12:13:03 PM
477 Views
0 replies
0 likes

477 Views
0 replies
0 likes

Solved!! Spotify app doesn't open on MacBook Pro

I am trying to install the app on my MacBook Pro to manage my artist account but doesn't work. Tried to reinstall but still not.That's what happens when I open And stays that way endlessly. If I try to close, it freezes and I have to force close.

WULFZ
Casual Listener
I am trying to install the app on my MacBook Pro to manage my artist account but doesn't work. Tried to reinstall but still not. That's what happens when I open And stays that way&nbsp...
2018-03-08 2:00:53 PM
2018-03-12 6:24:25 AM
MattSuda
Spotify Star
18740 Views
6 replies
0 likes

18740 Views
6 replies
0 likes

Spotify keeps opening on startup even with settings turned off.

Hi, I'm having an issue where I change the settings so that "Open Spotify automatically when you log into the computer" is set to "no", but despite this, if I exit Spotify and restart the program, my settings default back to "yes". Consequently, I ca...

ZeLobster
Newbie
Hi, I'm having an issue where I change the settings so that "Open Spotify automatically when you log into the computer" is set to "no", but despite this, if I exit Spotify and restart the program, my...
2018-02-28 1:26:10 PM
2018-03-12 6:23:22 AM
dearcam
Newbie
2101 Views
2 replies
0 likes

2101 Views
2 replies
0 likes

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