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Desktop (Mac)

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Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 4366 Views
  • 1 replies
  • 0 likes
  • 4366 Views
  • 1 replies
  • 0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 6466 Views
  • 1 replies
  • 0 likes
  • 6466 Views
  • 1 replies
  • 0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 4429 Views
  • 1 replies
  • 3 likes
  • 4429 Views
  • 1 replies
  • 3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

  • Casual Listener
  • bfteach
  • Regular
  • 41186 Views
  • 19 replies
  • 1 likes
  • music stops
  • 41186 Views
  • 19 replies
  • 1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

  • Spotify Legend
  • 166455 Views
  • 0 replies
  • 35 likes
  • Mac
  • 166455 Views
  • 0 replies
  • 35 likes

Song not available

Hello. I am a Spotify premium user and I use Spotify constantly. Recently I have been experiencing a problem where certain songs will not play and I get a message saying the song is not available. This cannot be true because I can listen to the same ...

  • Newbie
  • Hello. I am a Spotify premium user and I use Spotify constantly. Recently I have been experiencing a problem where certain songs will not play and I get a message saying the song is not available. Th...
  • 345 Views
  • 0 replies
  • 0 likes
  • 345 Views
  • 0 replies
  • 0 likes

'Browse' page doesn't load / can't click anything

My Browse page doesn't load at all (black screen) after launching the Spotify app. If I turn Offline Mode on/off, it will show everything like normal but then clicking things goes nowhere. (I can click things... but it just stays on the Browse page.)...

  • Regular
  • My Browse page doesn't load at all (black screen) after launching the Spotify app.    If I turn Offline Mode on/off, it will show everything like normal but then clicking t...
  • travismm
  • Regular
  • 621 Views
  • 1 replies
  • 0 likes
  • 621 Views
  • 1 replies
  • 0 likes

The username you provided is not associated with an active Spotify account.

I am not able to access my artist account I get this message "The username you provided is not associated with an active Spotify account." but when I log in on a friends account I clearly see the account is active. How can I access my account? What s...

  • Newbie
  • I am not able to access my artist account I get this message "The username you provided is not associated with an active Spotify account." but when I log in on a friends account I clearly see the acc...
  • 436 Views
  • 0 replies
  • 0 likes
  • 436 Views
  • 0 replies
  • 0 likes

Solved!! View ALL MUSIC, sorted by album, in a single list

I am new to spotify (listening mostly on Mac desktop) and was hoping someone could help with a feature I'm missing. I like to listen to music by albums. In the past I have sometimes bought single songs, but I tend to organise them into short (10-20 s...

  • Casual Listener
  • I am new to spotify (listening mostly on Mac desktop) and was hoping someone could help with a feature I'm missing.  I like to listen to music by albums.  In the past I have sometimes ...
  • dannyhmg
  • Casual Listener
  • 715 Views
  • 1 replies
  • 0 likes
  • 715 Views
  • 1 replies
  • 0 likes

Activity Not Loading

My activity section on my desktop won't load. It shows the loading icon but never actually loads. I've tried uninstalling and reinstalling Spotify and logging in and out. I can see the activity of those I'm following, just not my own. Anyone else had...

  • Newbie
  • My activity section on my desktop won't load. It shows the loading icon but never actually loads. I've tried uninstalling and reinstalling Spotify and logging in and out. I can see the activity of th...
  • 383 Views
  • 0 replies
  • 1 likes
  • 383 Views
  • 0 replies
  • 1 likes

crossfade not working even after update

crossfade not working even after update. I can't find a gapless option also

  • Newbie
  • crossfade not working even after update. I can't find a gapless option also
  • 408 Views
  • 0 replies
  • 1 likes
  • 408 Views
  • 0 replies
  • 1 likes

Unable to add songs to certain playlists

Recently I started noticing that when I try to add a song to one of my already existing playlists, only some of them show up in the list as available to add a song to. I had thought that maybe I'd accidentally deleted some playlists, but I've confirm...

  • Casual Listener
  • Recently I started noticing that when I try to add a song to one of my already existing playlists, only some of them show up in the list as available to add a song to. I had thought that maybe I'd ac...
  • Mike_MM
  • Newbie
  • 1284 Views
  • 4 replies
  • 2 likes
  • add songs
  • 1284 Views
  • 4 replies
  • 2 likes

Crossfade duration can't be changed

When I change the duration in crossfade settings it doesn't have any effect. The default duration of 5s is still be used even if I increase to 10s. When I restart Spotify the setting is restored to 5s. The playlist has been downloaded and is availabl...

  • Casual Listener
  • When I change the duration in crossfade settings it doesn't have any effect. The default duration of 5s is still be used even if I increase to 10s. When I restart Spotify the setting is restored to 5...
  • tnuetz
  • Casual Listener
  • 697 Views
  • 1 replies
  • 0 likes
  • 697 Views
  • 1 replies
  • 0 likes

Solved!! Search bar not working

I'm using Spotify on a MacBook Pro, when I type something in the search bar I don't get to see results and I can't search anything. I have the latest version of Spotify. I already restarted the program and my computer. No problems with the mobile app...

  • Casual Listener
  • I'm using Spotify on a MacBook Pro, when I type something in the search bar I don't get to see results and I can't search anything.   I have the latest version of Spotify. I already restarted ...
  • Nomivg
  • Casual Listener
  • 11071 Views
  • 2 replies
  • 2 likes
  • Search
    search bar
    Search failure
  • 11071 Views
  • 2 replies
  • 2 likes

Other artist they listen to tab

So when does Spotify show your related artist on your artist profile page? I've had an album and singles on Spotify for a few years. Yes, I'm still under a thousand streams for any particular song but over a thousand streams collectively. Still, I've...

  • Roadie
  • So when does Spotify show your related artist on your artist profile page? I've had an album and singles on Spotify for a few years. Yes, I'm still under a thousand streams for any particular song bu...
  • 344 Views
  • 0 replies
  • 1 likes
  • 344 Views
  • 0 replies
  • 1 likes

playlists can't scroll

When looking at the official "spotify" user that has over 1,000 playlists, I can't get very far scrolled down on the playlists to see much. I want to look at all the playlists spotify has made, but can't!

  • Newbie
  • When looking at the official "spotify" user that has over 1,000 playlists, I can't get very far scrolled down on the playlists to see much. I want to look at all the playlists spotify has made, but c...
  • 509 Views
  • 0 replies
  • 0 likes
  • 509 Views
  • 0 replies
  • 0 likes

Can't scroll on MAC Desktop

Have tried reinstalling. Still can't scroll. Never had this problem before.

  • Casual Listener
  • Have tried reinstalling. Still can't scroll. Never had this problem before. 
  • 330 Views
  • 0 replies
  • 0 likes
  • 330 Views
  • 0 replies
  • 0 likes

Macbook application not allowing to login with facebook

Hello, I have just installed spotify in my macbook and when I try to login with facebook it opens the browser, asks for login details, the browser's window closes automatically and then spotify App does nothing.It keeps in the same login screen. Can ...

  • Newbie
  • Hello,   I have just installed spotify in my macbook and when I try to login with facebook it opens the browser, asks for login details,  the browser's window closes automatically and the...
  • Luke
  • Spotify Star
  • 505 Views
  • 1 replies
  • 1 likes
  • 505 Views
  • 1 replies
  • 1 likes

Windows 10 apps pause Spotify

Sometimes (a bit to often) when I open windows 10 apps, for example the Mail-app, my Spotify pause. It is really irritating. Does anyone know why?

  • Newbie
  • Sometimes (a bit to often) when I open windows 10 apps, for example the Mail-app, my Spotify pause. It is really irritating. Does anyone know why?
  • 486 Views
  • 0 replies
  • 0 likes
  • 486 Views
  • 0 replies
  • 0 likes

spotify only playing 3 artists

i have a playlist with about 1000 songs and it will only play songs from 3 artists, i could see why if they were a majority of my playlist but one artist only has about 10 songs on my playlist

  • Newbie
  • i have a playlist with about 1000 songs and it will only play songs from 3 artists, i could see why if they were a majority of my playlist but one artist only has about 10 songs on my playlist
  • JesseHansonl
  • Newbie
  • 752 Views
  • 1 replies
  • 1 likes
  • Mac
  • 752 Views
  • 1 replies
  • 1 likes

I can't scroll on my macbook!

Hi! A while ago i stopped being able to scroll down on my macbook without pressing alt at the same time as i press the up or down button. Normallt I can scroll just by pressing the arrows and with alt it always scrolls all the way down so i can't see...

  • Casual Listener
  • Hi! A while ago i stopped being able to scroll down on my macbook without pressing alt at the same time as i press the up or down button. Normallt I can scroll just by pressing the arrows and with al...
  • sealionmusic
  • Casual Listener
  • 3479 Views
  • 3 replies
  • 0 likes
  • 3479 Views
  • 3 replies
  • 0 likes

Audio Output of Spotify

Hello, can i change the output source of spotify? can't find anything about it.. best regards

  • Casual Listener
  • Hello,   can i change the output source of spotify? can't find anything about it..    best regards
  • VecchioJohn
  • Newbie
  • 26953 Views
  • 6 replies
  • 6 likes
  • 26953 Views
  • 6 replies
  • 6 likes

Superuser Contribution No Artist Radio / Can't download app on my MAC

hiim suffering from 2 major problems after buying spotify premium:1. There is no Aritst Radio option in my iphone app. weirdly the option does appear on the web player 2. I can't download the spotify app to my mac. everytime i download the file and t...

  • Newbie
  • hi im suffering from 2 major problems after buying spotify premium: 1. There is no Aritst Radio option in my iphone app. weirdly the option does appear on the web player   2. I can't downloa...
  • Melody
  • Spotify
  • 575 Views
  • 2 replies
  • 0 likes
  • 575 Views
  • 2 replies
  • 0 likes

Google Home and Chromecast not appearing on Spotify Connect or Device List

For the Mac application, my Google Home and Google Chromecast don't appear in the device list only AFTER I tell the device by voice to play something on Spotify, or I initiate the play from another device, like my Phone. Before I manually play someth...

Screen Shot 2018-03-15 at 12.47.56.png Screen Shot 2018-03-15 at 12.48.17.png
  • Casual Listener
  • For the Mac application, my Google Home and Google Chromecast don't appear in the device list only AFTER I tell the device by voice to play something on Spotify, or I initiate the play from anot...
  • 1065 Views
  • 0 replies
  • 27 likes
  • 1065 Views
  • 0 replies
  • 27 likes

Local files

Hi all, I am new to spotify and have a couple of songs on my laptop which I can't seem to find on spotify so I am trying to access them via the local files feature. However since I listen to music from my phone most often, I need to add them in a pla...

  • Newbie
  • Hi all,   I am new to spotify and have a couple of songs on my laptop which I can't seem to find on spotify so I am trying to access them via the local files feature. However since I listen to...
  • 392 Views
  • 0 replies
  • 0 likes
  • 392 Views
  • 0 replies
  • 0 likes