Help - Desktop (Mac)

Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:40:52 PM
2024-03-14 3:41:33 PM
MattSuda
Spotify Star
2243 Views
1 replies
0 likes

2243 Views
1 replies
0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

MattSuda
Spotify Star
2023-06-26 9:00:58 AM
2023-06-26 9:01:14 AM
MattSuda
Spotify Star
4672 Views
1 replies
0 likes

4672 Views
1 replies
0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:09:54 PM
2023-04-29 10:41:09 PM
MattSuda
Spotify Star
3498 Views
1 replies
3 likes

3498 Views
1 replies
3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

mariomrt
Casual Listener
2019-04-20 2:00:15 PM
2023-05-18 3:32:12 PM
bfteach
Regular
39214 Views
19 replies
1 likes
music stops

39214 Views
19 replies
1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

Goodman
Spotify Legend
2012-07-19 10:29:25 AM
165245 Views
0 replies
35 likes
Mac

165245 Views
0 replies
35 likes

Music not playing on my Mac

hi, if anyone could help. About a week ago my mac was playing music perfectly but then it just stopped playing. It looks like its playing becuase the bar along the bottom moves and the time changes but i just can't hear anything. I have no problem wi...

EllaLindsay
Newbie
hi, if anyone could help. About a week ago my mac was playing music perfectly but then it just stopped playing. It looks like its playing becuase the bar along the bottom moves and the time changes b...
2018-02-07 10:59:13 AM
2018-03-10 12:21:11 AM
ThatFunSize
Casual Listener
933 Views
4 replies
0 likes

933 Views
4 replies
0 likes

Solved!! Pasting song links in playlist no longer works (Are you kidding me?!)

We already know about the scandalous lack of a sorting option in the Spotify app. But I had a work around for this, which was to sort the songs in the Spotify app for OS X, cut them all out with CMD+X and then paste them again with CMD+V. In the late...

mrcolonist
Casual Listener
We already know about the scandalous lack of a sorting option in the Spotify app. But I had a work around for this, which was to sort the songs in the Spotify app for OS X, cut them all out with CMD+...
2015-03-19 6:29:54 PM
2018-03-10 8:49:04 PM
bkstober
Regular
23061 Views
25 replies
5 likes
Mac

23061 Views
25 replies
5 likes

Can't share a song with other Spotify users?!

wth. I can share a song via every social media app in existance but I can't send a track directly to my Spotify friends. This seems like a fundamental feature expected with any social app. Why even allow us to have friends on Spotify if we can't **bl...

sarcasticprick
Casual Listener
wth. I can share a song via every social media app in existance but I can't send a track directly to my Spotify friends. This seems like a fundamental feature expected with any social ...
2018-03-10 4:48:45 PM
2018-03-10 4:55:49 PM
sarcasticprick
Casual Listener
412 Views
1 replies
0 likes

412 Views
1 replies
0 likes

Can free users add to a collab playlist?

Me and some friends are putting together a playlist, however, a friend of mine without premium isn't able to add any songs. Is there a work around to this?

hcostello
Newbie
Me and some friends are putting together a playlist, however, a friend of mine without premium isn't able to add any songs. Is there a work around to this?
2018-03-09 1:52:46 AM
2018-03-10 9:32:56 AM
EthanS1
Community Legend
41917 Views
2 replies
4 likes

41917 Views
2 replies
4 likes

My Music -> Albums: No option to set offline

Hi there, As this feature exists in the ios app, I figured it was some type of bug causing it not to work on the desktop app. Then I saw a "Solved" post from April, saying the feature was coming soon. Well. It's October. It's not "Solved." Not all of...

jbray86
Casual Listener
Hi there, As this feature exists in the ios app, I figured it was some type of bug causing it not to work on the desktop app. Then I saw a "Solved" post from April, saying the feature...
2014-10-02 12:21:07 AM
2018-03-10 6:19:37 AM
ahespe
Newbie
1115 Views
5 replies
1 likes
Mac

1115 Views
5 replies
1 likes

Two different account but one computer

Hi, I wan't to know if it's possiblie to send song from two different account to one Mac app ... I have a premium account and my girlfirend has another one. I have a mac plug on speaker and my spotify account on it ... Will my girlfriends be able to ...

thib5
Casual Listener
Hi, I wan't to know if it's possiblie to send song from two different account to one Mac app ... I have a premium account and my girlfirend has another one. I have a mac plug on speak...
2018-03-05 7:43:55 PM
2018-03-09 8:46:41 PM
Tom
Community Legend
1800 Views
3 replies
0 likes

1800 Views
3 replies
0 likes

Unavailable song when playing remote

Hello! When controlling my macbook via spotify connect with my iphone, it regularly happens that a song is unavailable. I don’t understand why. I had that for example with « Are you passionate? » by Neil Young. Back on my iphone, it worked perfectly....

Gaetanop
Newbie
Hello! When controlling my macbook via spotify connect with my iphone, it regularly happens that a song is unavailable. I don’t understand why. I had that for example with « Are you passiona...
2018-03-09 5:12:26 PM
2018-03-09 8:44:31 PM
Tom
Community Legend
436 Views
1 replies
0 likes

436 Views
1 replies
0 likes

constantly freezes

freezes constantly. can't browse without it freezing. just turns black with the loading image. i click on an artist and it freezes midway. click on one of my playlists and it freezes. click play on a song and it freezes and won't play the song. somet...

user-removed
Visitor
freezes constantly. can't browse without it freezing. just turns black with the loading image. i click on an artist and it freezes midway. click on one of my playlists and it freezes. click play on a...
2018-03-08 3:44:59 PM
2018-03-09 8:37:51 PM
Tom
Community Legend
1083 Views
3 replies
1 likes
Desktop
freezes
Freezing
Mac

1083 Views
3 replies
1 likes

Solved!! Is there a way to solve?

I would like to select multiple songs to put them in a playlist on Spotify. It is about 300 tracks. It's a hard job to do it manually and I was wondering if you could do something alternative to simplify the process.I await a reply,Thank you.

Lorrhy34
Newbie
I would like to select multiple songs to put them in a playlist on Spotify. It is about 300 tracks. It's a hard job to do it manually and I was wondering if you could do something alternative to simp...
2018-03-09 7:33:29 PM
2018-03-09 8:34:08 PM
Tom
Community Legend
1381 Views
2 replies
0 likes

1381 Views
2 replies
0 likes

Macbook Pro & Bluetooth

The Spotify app for Mac seems to take over bluetooth and do a few weird things. If I am playing music through Spotify with my Bose QC35's and I have some other audio source coming from the computer (anything at all, an ad, notification, you tube vide...

stevegc
Newbie
The Spotify app for Mac seems to take over bluetooth and do a few weird things. If I am playing music through Spotify with my Bose QC35's and I have some other audio source coming from the c...
2018-03-08 12:32:44 AM
2018-03-09 8:31:31 PM
Tom
Community Legend
2454 Views
1 replies
3 likes

2454 Views
1 replies
3 likes

Solved!!Superuser Contribution Only plays 2 songs

Since some days my spotify premium only plays two songs and then stops.After the first song it will play the second song in line while the information bar at the bottom still shows the first song it played, after that song is done it stops playing al...

rbmunneke
Regular
Since some days my spotify premium only plays two songs and then stops. After the first song it will play the second song in line while the information bar at the bottom still sh...
2018-03-09 9:00:04 AM
2018-03-09 8:23:58 PM
rbmunneke
Regular
1580 Views
5 replies
0 likes

1580 Views
5 replies
0 likes

Superuser Contribution wont search for new music

Spotify wont let me search for music on my macbook air, it is only searching for my own playlists.. when I search for an artist or a song, spotify displays the message "your search did not match anything in our catalouge. Please ensure all words are ...

chabjor
Newbie
Spotify wont let me search for music on my macbook air, it is only searching for my own playlists.. when I search for an artist or a song, spotify displays the message "your search did not match anyt...
2018-03-09 12:48:45 PM
2018-03-09 4:04:18 PM
Melody
Spotify
616 Views
1 replies
0 likes

616 Views
1 replies
0 likes

Superuser Contribution 'Popular' tracks will not play

Hello, For about a month now, any tracks in 'popular' under an artist will not play. If I view a song from here in the original album it will. Any ideas why and how to fix it? Holly

tofuli1996
Newbie
Hello, For about a month now, any tracks in 'popular' under an artist will not play. If I view a song from here in the original album it will. Any ideas why and how to fix it? Holly
2018-03-09 1:39:52 PM
2018-03-09 4:01:43 PM
Melody
Spotify
370 Views
1 replies
0 likes

370 Views
1 replies
0 likes

BUG - newest update add to playlist UI

I keep my playlists in folders and this looks like a UI bug. Steps: 1. Right click track2. Add to playlist3. View dropdowns for each folder, playlists in folders are missing. They are visible in the playlists panel. UPDATE: Dragging and dropping DOES...

Screen Shot 2018-02-22 at 2.50.39 PM.png

kpocket
Casual Listener
I keep my playlists in folders and this looks like a UI bug. Steps: 1. Right click track 2. Add to playlist 3. View dropdowns for each folder, playlists in folders are missing. They a...
2018-02-22 11:53:38 PM
2018-03-09 12:28:34 PM
HelgeNissen
Casual Listener
758 Views
1 replies
2 likes
add
bug
UI

758 Views
1 replies
2 likes

Solved!! High CPU usage on OSX

Hi guys When I'm listening to Spotify from time to time the fans on my MacBook spin up and CPU usage of Spotify Helper rises up to 40%.Apart from that CPU usage is around 3-7% Is that normal?? Specs: MacBook Pro Retina 13" Late 20132.4Ghz8Gb RAMOSX Y...

Paluma
Casual Listener
Hi guys When I'm listening to Spotify from time to time the fans on my MacBook spin up and CPU usage of Spotify Helper rises up to 40%. Apart from that CPU usage is around 3-7% Is ...
2015-05-26 7:19:07 PM
2018-03-09 9:57:04 AM
Clamshell
Newbie
75229 Views
23 replies
1 likes
Mac

75229 Views
23 replies
1 likes

Spotify won't shuffle songs added by others in our collaborative playlist

I started a collaborative playlist to end the constant fist fights over who gets to 'dj' at the office. Two of my colleagues can see this collaborative playlist, and they've succesfully added songs to it. So far so good. However, when I play this pla...

martijntulp
Casual Listener
I started a collaborative playlist to end the constant fist fights over who gets to 'dj' at the office. Two of my colleagues can see this collaborative playlist, and they've succesfully added songs t...
2018-03-07 4:54:01 PM
2018-03-08 5:05:30 PM
user-removed
Not applicable
767 Views
3 replies
1 likes

767 Views
3 replies
1 likes

Solved!! Spotify will not install on Mac OS 10.11.6

I have the latest version of Mac OS X software El Capitan 10.11.6. When I download the Spotify app and install it, it says that it is a Power PC program and is not supported on my Intel based iMac. What's the deal? This really shouldn't be happening ...

noyty
Newbie
I have the latest version of Mac OS X software El Capitan 10.11.6. When I download the Spotify app and install it, it says that it is a Power PC program and is not supported on my Intel based iM...
2016-08-08 6:27:53 PM
2018-03-08 2:46:49 PM
user-removed
Not applicable
5184 Views
6 replies
2 likes
Mac

5184 Views
6 replies
2 likes

Playlist Image Rotates 90 degrees

Every time I attempt to add a picture cover to one of my playlists, the image rotates 90 degrees and I cannot seem to fix it. I used to be able to trick this issue by rotating the original image so this glitch would restore it to its upright position...

hcmallard
Newbie
Every time I attempt to add a picture cover to one of my playlists, the image rotates 90 degrees and I cannot seem to fix it. I used to be able to trick this issue by rotating the original image so t...
2018-03-01 6:05:24 AM
2018-03-08 2:35:20 PM
Sebasty
Community Legend
798 Views
1 replies
0 likes

798 Views
1 replies
0 likes

Try doing better

I'm typing this on a $2500 MacBook Pro I purchased 9 years ago. It's in like new condition. I've updated to a SSD 2 years ago. Apple doesn't appreciate customers like myself, and won't offer an OSX update that functions other than 10.7.5. The only th...

myjeffylube
Newbie
I'm typing this on a $2500 MacBook Pro I purchased 9 years ago. It's in like new condition. I've updated to a SSD 2 years ago. Apple doesn't appreciate customers like myself, and won't offer an OSX u...
2018-03-07 5:36:11 AM
2018-03-08 1:46:46 PM
user-removed
Not applicable
646 Views
2 replies
1 likes
awful
osx

646 Views
2 replies
1 likes

Spotify freezes when I try to login on my Macbook

I accidentally logged out of my Spotify Premium account from my Macbook about a week ago. When I try to log in again it now freezes. I type my email and then my password and hit log in and then the boxes fade and nothing happens. As if it is stuck in...

johnakerblom
Newbie
I accidentally logged out of my Spotify Premium account from my Macbook about a week ago. When I try to log in again it now freezes. I type my email and then my password and hit log in and the...
2018-02-20 2:39:50 PM
2018-03-08 1:40:40 PM
user-removed
Not applicable
2132 Views
5 replies
1 likes
Account
Login

2132 Views
5 replies
1 likes

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