Help - Desktop (Mac)

Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:40:52 PM
2024-03-14 3:41:33 PM
MattSuda
Spotify Star
5560 Views
1 replies
0 likes

5560 Views
1 replies
0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

MattSuda
Spotify Star
2023-06-26 9:00:58 AM
2023-06-26 9:01:14 AM
MattSuda
Spotify Star
7540 Views
1 replies
0 likes

7540 Views
1 replies
0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:09:54 PM
2023-04-29 10:41:09 PM
MattSuda
Spotify Star
5155 Views
1 replies
3 likes

5155 Views
1 replies
3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

mariomrt
Casual Listener
2019-04-20 2:00:15 PM
2023-05-18 3:32:12 PM
bfteach
Regular
42847 Views
19 replies
1 likes
music stops

42847 Views
19 replies
1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

Goodman
Spotify Legend
2012-07-19 10:29:25 AM
167420 Views
0 replies
35 likes
Mac

167420 Views
0 replies
35 likes

delete playlist

Hi, I deleted my playlist but it still shows up on my account profile. I made it secret but it is still there

Isabellastravoi
Newbie
Hi, I deleted my playlist but it still shows up on my account profile. I made it secret but it is still there
2018-03-05 10:59:10 PM
2018-03-06 3:11:29 PM
user-removed
Not applicable
662 Views
2 replies
0 likes

662 Views
2 replies
0 likes

Can't sync local files to Macbook spotify client

Hi,I have 4 devices connected to my spotify account. A Desktop PC, a Macbook, an iPhone and an iPad. I store all my local files in the PC, and the sync works perfectly with the mobile devices; however it doesn't work with the Macbook. I followed all ...

bogafly
Casual Listener
Hi, I have 4 devices connected to my spotify account. A Desktop PC, a Macbook, an iPhone and an iPad. I store all my local files in the PC, and the sync works perfectly with the mobile devices; howe...
2018-03-02 3:43:25 PM
2018-03-06 5:19:09 AM
user-removed
Not applicable
644 Views
1 replies
0 likes

644 Views
1 replies
0 likes

[BUG][Desktop Mac][iOS] Weird song syncing issue when playing through Denon sound system

Hello Spotify, I have a weird bug that cropped up when I was initially playing music with my iOS device initally through the sound system, then switched over to my Mac to control while doing some work. Youtube video outlining the bug in a visual sens...

wmero
Casual Listener
Hello Spotify, I have a weird bug that cropped up when I was initially playing music with my iOS device initally through the sound system, then switched over to my Mac to control while...
2018-03-03 9:03:53 PM
2018-03-06 5:07:07 AM
user-removed
Not applicable
586 Views
1 replies
0 likes

586 Views
1 replies
0 likes

Can't delete spotify local files

Hi, I am having trouble deleting my spotify local files. Some are available but some are greyed out and I just want to start importing from fresh again. I have followed the following guides already:https://community.spotify.com/t5/Desktop-Windows/How...

gneissyschist
Casual Listener
Hi, I am having trouble deleting my spotify local files. Some are available but some are greyed out and I just want to start importing from fresh again. I have followed the followin...
2018-02-24 10:24:45 PM
2018-03-05 9:14:00 PM
ThomasPegler
Regular
645 Views
3 replies
0 likes

645 Views
3 replies
0 likes

Solved!! Unable to add songs to other playlists

Hi, I am trying to drag and drop songs from one playlist (e.g. my Discover Weekly) to add to another, and I am now unable to do it. When I drag the song over another playlist, it used to highlight over the new playlist, and then I could release the m...

JDfunky
Roadie
Hi, I am trying to drag and drop songs from one playlist (e.g. my Discover Weekly) to add to another, and I am now unable to do it. When I drag the song over another playlist, it used to highlight ov...
2018-01-29 2:30:57 AM
2018-03-05 8:47:34 PM
Bittencourt
Spotify Star
1410 Views
9 replies
0 likes

1410 Views
9 replies
0 likes

Repeats on the Radio

I've had the "Soul" radio station on for about 2.5 hours and have heard Adele "Make You Feel My Love" and Bill Wither's "Ain't No Sunshine" twice. With ALL the soul music in the world, one would think I would have ZERO repeats. Is there away to bette...

sarahfumiko
Newbie
I've had the "Soul" radio station on for about 2.5 hours and have heard Adele "Make You Feel My Love" and Bill Wither's "Ain't No Sunshine" twice. With ALL the soul music in the world, one would thin...
2018-03-05 7:51:14 PM
313 Views
0 replies
0 likes

313 Views
0 replies
0 likes

Import Playlist from ITunes

I'm trying to import playlists into Spotify from ITunes and when I go to File, there is no option to import playlists. My roommate has the same type of Macbook and has the option so I'm thinking I have a disconnect somewhere. Please help.Ryan

RyanTomkins
Newbie
I'm trying to import playlists into Spotify from ITunes and when I go to File, there is no option to import playlists. My roommate has the same type of Macbook and has the option so I'm thinkin...
2018-02-25 10:17:02 PM
2018-03-05 12:52:41 PM
lAmusette
Casual Listener
2911 Views
6 replies
4 likes

2911 Views
6 replies
4 likes

Can't play the current song.

So, since yesterday I have been experiencing a annoying error. "Can't play the current song" text shows up constantly, sometimes even a couple of times during one song. The song stops for a few seconds, then it resumes.I tried reinstalling Spotify cl...

enjoythejuice
Regular
So, since yesterday I have been experiencing a annoying error. "Can't play the current song" text shows up constantly, sometimes even a couple of times during one song. The song stops for a few secon...
2018-03-01 2:34:06 PM
2018-03-05 11:35:55 AM
robertofilippi
Music Fan
11485 Views
11 replies
2 likes

11485 Views
11 replies
2 likes

Can't unfollow deleted playlist

Hello, I followed playlist Summer BBQ from Spotify (https://open.spotify.com/user/spotify/playlist/37i9dQZF1DWVAArCxuIRGQ?si=SrGdB7CKRtyu2dXncAyATw) which happened to be deleted which makes impossible for me to unfollow the playlist. In Mac or in web...

TadashiCZ
Newbie
Hello, I followed playlist Summer BBQ from Spotify (https://open.spotify.com/user/spotify/playlist/37i9dQZF1DWVAArCxuIRGQ?si=SrGdB7CKRtyu2dXncAyATw) which happened to be deleted which makes im...
2018-03-04 4:45:27 PM
2018-03-05 8:10:06 AM
user-removed
Not applicable
1039 Views
1 replies
0 likes
unfollow

1039 Views
1 replies
0 likes

Cant log in to spotify web

Hi, On my macbook, I cant go to any of the spotify websites, nor can I login to the web player. Works fine on other devices on the same WIFI network. Any help would be great. Thanks,

zhazero
Newbie
Hi, On my macbook, I cant go to any of the spotify websites, nor can I login to the web player. Works fine on other devices on the same WIFI network. Any help would be grea...
2018-03-02 6:11:42 PM
2018-03-05 6:29:11 AM
user-removed
Not applicable
488 Views
1 replies
0 likes

488 Views
1 replies
0 likes

Music stops playing(strange issue)

Hey, Ive got an issue with spotify, the ad wont start playing. After restarting the program, the issue is fixed, but it occurs serveral times a day and if I'm in a LOL match, I dont want to restart spotify again and again. So, thats it, hope some1 is...

fof300f
Newbie
Hey, Ive got an issue with spotify, the ad wont start playing. After restarting the program, the issue is fixed, but it occurs serveral times a day and if I'm in a LOL match, I dont want to restart s...
2018-03-04 9:30:26 PM
2018-03-04 10:14:36 PM
Hangie
Regular
372 Views
1 replies
0 likes

372 Views
1 replies
0 likes

How to fuse local files with songs

Hi! How can I fuse my songs from iTunes that are in local files with the songs from Spotify please? I would like to fuse the iTunes and Spotify songs to miscelleaneously play them. Thank you!

s-c-l
Newbie
Hi! How can I fuse my songs from iTunes that are in local files with the songs from Spotify please? I would like to fuse the iTunes and Spotify songs to miscelleaneously play them. ...
2018-03-04 4:33:20 AM
2018-03-04 5:31:44 AM
user-removed
Not applicable
460 Views
1 replies
0 likes

460 Views
1 replies
0 likes

Ability to View Playlists on an iMac

I initially set up Spotify on a PC and am now trying to use the same aacount on a iMac. I see the program, it tells me I'm logged in, but it doesn't show the actual working Sptofy program I use routinely on the PC. All I can do is look for FAQs etc. ...

bsbaldy
Newbie
I initially set up Spotify on a PC and am now trying to use the same aacount on a iMac. I see the program, it tells me I'm logged in, but it doesn't show the actual working Sptofy program I use routi...
2018-03-03 10:38:12 PM
2018-03-03 12:37:57 AM
user-removed
Not applicable
584 Views
1 replies
0 likes

584 Views
1 replies
0 likes

Search by Year

No longer able to search by year. Has this feature been removed?

the_9000
Gig Goer
No longer able to search by year. Has this feature been removed?
2018-02-09 12:46:14 PM
2018-03-03 6:08:50 PM
the_9000
Gig Goer
1565 Views
4 replies
3 likes

1565 Views
4 replies
3 likes

Touch Bar controls irresponsive on MacBook Pro

There was an older topic on this earlier, and sadly the issue hasn't been resolved yet. Every now and then the Touch Bar controls on MacBook Pro are irresponsive and you have to go and force quit NowPlayingTouchUI in Activity Monitor and relaunch Spo...

sanderdelabie
Casual Listener
There was an older topic on this earlier, and sadly the issue hasn't been resolved yet. Every now and then the Touch Bar controls on MacBook Pro are irresponsive and you have to go and force quit Now...
2018-03-02 9:21:05 AM
2018-03-03 5:37:33 AM
user-removed
Not applicable
2583 Views
3 replies
0 likes

2583 Views
3 replies
0 likes

Renaming Playlists

How do you rename a playlist in the new UI? When I hover over the playlist name in either the main panel or the sidebar, nothing happens. There is no menu option to rename. I'm using the Mac desktop version 0.9.8.296 ?????

mojobaer
Regular
How do you rename a playlist in the new UI? When I hover over the playlist name in either the main panel or the sidebar, nothing happens. There is no menu option to rename. I'm usin...
2014-04-28 6:02:49 PM
2018-03-03 4:12:03 AM
amaenna
Newbie
33257 Views
9 replies
0 likes
Mac

33257 Views
9 replies
0 likes

Solved!! Music stops and starts randomly. Spotify on Mac

Hi everyone.I have been a happy Spotify user in many years now. Never a problem.Yesterday I erased my Macbook Air and did a clean install of OS X Yosemite.Did this and things was up and running again, like new!Installed Spotify and logged in, listene...

FredrikE24
Casual Listener
Hi everyone. I have been a happy Spotify user in many years now. Never a problem. Yesterday I erased my Macbook Air and did a clean install of OS X Yosemite. Did this and things was up and running...
2015-03-26 8:14:06 PM
2018-03-02 11:13:02 AM
robertofilippi
Music Fan
23302 Views
15 replies
5 likes
Mac

23302 Views
15 replies
5 likes

I don't have the Downloaded button anymore

Hi there, Sorry I'm a french speaker so I hope it will be understandable but : I can't find the "Downloaded" category anymore. "Telechargements" in French That means when I don't have 4G or internet, I cannot find easily my downloaded playlist.. When...

Sashque
Newbie
Hi there, Sorry I'm a french speaker so I hope it will be understandable but : I can't find the "Downloaded" category anymore. "Telechargements" in French 🙂 That means when I don't have 4G o...
2018-02-08 3:18:28 AM
2018-03-02 1:07:23 AM
osornios
Spotify Star
436 Views
1 replies
0 likes

436 Views
1 replies
0 likes

search bar unusable

Hi all, When i'm trying to look for an artist or a song in the search bar with my macbook, nothing happen and the research returns nothing. the screen remains black without even any message like 'any results for this reserch'. What I don't understand...

M2o
Casual Listener
Hi all, When i'm trying to look for an artist or a song in the search bar with my macbook, nothing happen and the research returns nothing. the screen remains black without even any message ...
2018-02-24 12:26:38 PM
2018-03-01 11:21:29 PM
M2o
Casual Listener
549 Views
2 replies
0 likes

549 Views
2 replies
0 likes

Solved!! Can't enter the month of my Visa to subscibe Premium

Hi !On my up to date (10.13.3) high sierra late 2013 macbook pro, I'd a strange bug. I couldn't fill the month of my VISA Premier card. So it was impossible to subscribe. (no problem on my wife PC).Anyone ever noticed it?Regards

yorick-musique
Casual Listener
Hi ! On my up to date (10.13.3) high sierra late 2013 macbook pro, I'd a strange bug. I couldn't fill the month of my VISA Premier card. So it was impossible to subscribe. (no problem on my wife PC)...
2018-03-01 11:15:07 AM
2018-03-01 7:33:05 PM
Bittencourt
Spotify Star
743 Views
3 replies
0 likes

743 Views
3 replies
0 likes

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