Help - Desktop (Mac)

Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:40:52 PM
2024-03-14 3:41:33 PM
MattSuda
Spotify Star
2690 Views
1 replies
0 likes

2690 Views
1 replies
0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

MattSuda
Spotify Star
2023-06-26 9:00:58 AM
2023-06-26 9:01:14 AM
MattSuda
Spotify Star
5138 Views
1 replies
0 likes

5138 Views
1 replies
0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:09:54 PM
2023-04-29 10:41:09 PM
MattSuda
Spotify Star
3688 Views
1 replies
3 likes

3688 Views
1 replies
3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

mariomrt
Casual Listener
2019-04-20 2:00:15 PM
2023-05-18 3:32:12 PM
bfteach
Regular
39666 Views
19 replies
1 likes
music stops

39666 Views
19 replies
1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

Goodman
Spotify Legend
2012-07-19 10:29:25 AM
165508 Views
0 replies
35 likes
Mac

165508 Views
0 replies
35 likes

TROUBLE ADDING SONGS TO PLAYLIST

So when I drag music onto a playlist that I created, it does not drag into it and does not go into my playlist. Please help, I have been trying to add music to my playlist but this is not working. And when I go to do "add to playlist" it only shows a...

SybrCat
Newbie
So when I drag music onto a playlist that I created, it does not drag into it and does not go into my playlist. Please help, I have been trying to add music to my playlist but this is not working.&nb...
2018-02-23 8:30:19 PM
2018-02-23 9:59:36 PM
phan_times
Community Legend
459 Views
1 replies
0 likes

459 Views
1 replies
0 likes

Solved!! musicas pulando

instalei o spotify no meu pc e as musicas ficam pulando, nao toca nenhuma. já resintalei mas nao adiantou. o que fazer?

aramis
Casual Listener
instalei o spotify no meu pc e as musicas ficam pulando, nao toca nenhuma. já resintalei mas nao adiantou. o que fazer?
2016-08-11 11:53:50 PM
2018-02-23 1:23:29 PM
Bittencourt
Spotify Star
30579 Views
36 replies
1 likes

30579 Views
36 replies
1 likes

Solved!! Autostart disabled @Login items & app - STILL starts at login

Hi Spotify Community!I have a problem with Spotify desktop on Mac. The app persistently starts at login, even though I've followed all the steps to disable the behaviour:- I've unchecked Spotify on Users & Groups settings' Login items tab.- I've chan...

Göögöö
Regular
Hi Spotify Community! I have a problem with Spotify desktop on Mac. The app persistently starts at login, even though I've followed all the steps to disable the behaviour: - I've unchecked Spotify ...
2018-02-20 10:58:41 AM
2018-02-22 6:06:18 PM
Göögöö
Regular
955 Views
1 replies
0 likes

955 Views
1 replies
0 likes

Can't detect internet

My spotify didn't detect a internet connetion. I tried turning wifi on/off and i restarted my Mac but i was still offline. I re-installed Spotify and now i can't log in. There comes a message saying "No internet connection detected. (Error code: 4)" ...

IsakAFrisk
Newbie
My spotify didn't detect a internet connetion. I tried turning wifi on/off and i restarted my Mac but i was still offline. I re-installed Spotify and now i can't log in. There comes a message saying ...
2018-01-12 12:12:23 AM
2018-02-22 5:34:58 PM
guatechino
Newbie
1021 Views
3 replies
0 likes

1021 Views
3 replies
0 likes

Friends can't see my activity

Hi! It's come to my attention that my friends can't see what I'm listening to on Spotify (in real time). They can see my recently played artists and public playlists, but what I'm listening to does not show up in their Friends Feed. I've enabled "Pub...

pocahaunted
Newbie
Hi! It's come to my attention that my friends can't see what I'm listening to on Spotify (in real time). They can see my recently played artists and public playlists, but what I'm l...
2018-02-22 4:11:56 PM
843 Views
0 replies
9 likes

843 Views
0 replies
9 likes

radio station got corrupted

So I've had a station (mac desktop) for a long time, many up and down votes. worked fine for a long time then out of the blue it's changed to a kind of music I never selected and don't have anywhere on any of my playlists. It went from Brian Eno ambi...

charidea
Newbie
So I've had a station (mac desktop) for a long time, many up and down votes. worked fine for a long time then out of the blue it's changed to a kind of music I never selected and don't have anywhere ...
2018-02-21 11:16:39 PM
2018-02-21 12:38:46 AM
nataliebelsha
Regular
412 Views
1 replies
0 likes

412 Views
1 replies
0 likes

Songs wont start or play - Spotify Premium - 1.0.2.6.g9977a14b

I'm getting really fustrated. I have Spotify Premium and songs are not playing. For example: I start an album first song wil play then the next song will not event start it just sits there doing nothing. I try to pause and play and nothing. I trythe ...

fuzzed
Regular
I'm getting really fustrated. I have Spotify Premium and songs are not playing. For example: I start an album first song wil play then the next song will not event start it just sits there doing noth...
2015-03-19 8:57:10 PM
2018-02-21 8:13:46 PM
born_confused71
Newbie
1863 Views
6 replies
2 likes
Windows

1863 Views
6 replies
2 likes

Library not syncing between Mac and iPhone

I don't have anywhere near 10,000 songs. But I noticed that some of the songs saved to my library on my iPhone are missing from my Mac application. The discrepancy seems to be after that BADBADNOTGOOD song.

zedjay72
Newbie
I don't have anywhere near 10,000 songs. But I noticed that some of the songs saved to my library on my iPhone are missing from my Mac application. The discrepancy seems to be after that BAD...
2018-02-21 4:01:40 PM
329 Views
0 replies
0 likes

329 Views
0 replies
0 likes

Getting massive amounts of 'suspicious login attempt' on facebook + Spotify won't login w/ FB

On FB as well as in email I keep getting enormous amounts of this well-intented **bleep**. This started happening together with a bug where when I press the Facebook login button in spotify it just opens a new chrome window and nothing else happens. ...

eliaskhan
Newbie
On FB as well as in email I keep getting enormous amounts of this well-intented **bleep**. This started happening together with a bug where when I press the Facebook login button in spotify it just o...
2018-02-21 2:53:15 PM
827 Views
0 replies
0 likes

827 Views
0 replies
0 likes

Public playlist viewable by others while showing empty for user

Howdy! I'm trying to edit a public playlist on my account, and today I saw that it comes up empty. When I access the account from two other users (my son or wife's account) the playlist is still there! I can add tracks to my "empty" playlist and it w...

cccrehoboth
Newbie
Howdy! I'm trying to edit a public playlist on my account, and today I saw that it comes up empty. When I access the account from two other users (my son or wife's account) the p...
2018-02-21 2:33:26 PM
323 Views
0 replies
0 likes

323 Views
0 replies
0 likes

Solved!! Magic mouse clicking problem

Any click in the Spotify app with Magic Mouse usually does not trigger at first time or second or third sometimes, it is always changing, it is absolutely random. The buttons look like that I'm clicked them, but nothing happens. However if I'm using ...

majtenyim
Casual Listener
Any click in the Spotify app with Magic Mouse usually does not trigger at first time or second or third sometimes, it is always changing, it is absolutely random. The buttons look like that I'm click...
2017-11-20 9:51:28 AM
2018-02-21 1:28:16 PM
quentinhyt
Regular
4743 Views
11 replies
0 likes

4743 Views
11 replies
0 likes

White screen accessing account page

I can’t reach the account page to add my wife to family account. Just keep getting white screen with nothing on it. Is is there an issue at the moment? s.

Sps1968
Newbie
I can’t reach the account page to add my wife to family account. Just keep getting white screen with nothing on it. Is is there an issue at the moment? s.
2018-02-21 9:13:45 AM
337 Views
0 replies
0 likes

337 Views
0 replies
0 likes

Got logged out by no reason

Hi! While teaching danceclass today, Spotify logged me out from a premium account I had for almost 10 years. I know the username and password is correct, but it does not allow me to log in again. Spotify charged me as usually 18/02/18. The account is...

LivAderssonAira
Newbie
Hi! While teaching danceclass today, Spotify logged me out from a premium account I had for almost 10 years. I know the username and password is correct, but it does not allow me to log in aga...
2018-02-20 10:18:47 PM
382 Views
0 replies
0 likes

382 Views
0 replies
0 likes

Discover is not updating

My Spotify Browse/Discover "Top recommendations for you" section hasn't been updating for almost two weeks. What can be done to fix this? It's my main reason to use spotify. I already logged in and out. And un- refollowed my Discover Weekly. Thank yo...

TomTomL
Regular
My Spotify Browse/Discover "Top recommendations for you" section hasn't been updating for almost two weeks. What can be done to fix this? It's my main reason to use spotify. I already l...
2018-02-13 11:30:08 AM
2018-02-20 10:12:08 PM
blake
Community Legend
899 Views
3 replies
0 likes

899 Views
3 replies
0 likes

Discover Tab Not Updating

My favorite feature of Spotify is the Discover tab. It hasn't updated for a couple weeks now. Is this feature dying off? I'm not sure I would keep using Spotify if this isn't being updated regularly.

deneyterrrio
Casual Listener
My favorite feature of Spotify is the Discover tab. It hasn't updated for a couple weeks now. Is this feature dying off? I'm not sure I would keep using Spotify if this isn't being updated regularly....
2018-02-16 3:14:13 PM
2018-02-20 4:25:44 PM
xatn7
Regular
1358 Views
5 replies
7 likes

1358 Views
5 replies
7 likes

Can't drag songs to playlist

When you click and drag songs to a playlist, it does not highlight and does not drop the songs in when you unclick. You have to click a playlist to open and then go back to the source of songs you want to drag before you can drag songs to it.

awaterslideaway
Gig Goer
When you click and drag songs to a playlist, it does not highlight and does not drop the songs in when you unclick. You have to click a playlist to open and then go back to the source of songs y...
2018-02-19 6:37:27 PM
2018-02-20 4:24:53 PM
kdhunter1
Casual Listener
637 Views
2 replies
0 likes

637 Views
2 replies
0 likes

Solved!! Cannot turn off "Auto login" for Mac

Hi everyone! Recently I clean installed my Macbook system and installed Spotify. But it just consistentaly auto start when I turn my Macbook on. The weird thing is that I make it off in the settings but everytime I close Spotiy and reopen it, the set...

seanyeun1113
Casual Listener
Hi everyone! Recently I clean installed my Macbook system and installed Spotify. But it just consistentaly auto start when I turn my Macbook on. The weird thing is that I make it off in the settings ...
2018-02-18 8:17:54 PM
2018-02-20 12:23:09 PM
Bittencourt
Spotify Star
1082 Views
3 replies
0 likes

1082 Views
3 replies
0 likes

Solved!! How to add entire playlist to Your Music

I love that I can now sort my music via artists and album. I want to add my entire starred playlist to "Your Music" songs. When I curently just drag the playlist into "songs" it doesn't add the albums or artists to the other respective "your music" t...

snowycrack123
Casual Listener
I love that I can now sort my music via artists and album. I want to add my entire starred playlist to "Your Music" songs. When I curently just drag the playlist into "songs" it doesn't add the album...
2014-04-10 10:48:04 PM
2018-02-20 4:06:45 AM
DinGud
Newbie
105618 Views
11 replies
1 likes

105618 Views
11 replies
1 likes

Suggestion: Tell me which song is unavailable.

I get this message every day I start Spotify on my work Mac. I have a large number of playlists on Spotify, and I simply have no idea which song(s) it could be referring to.A more user friendly way of alerting a user to the issue would be to have the...

FunkyJ
Casual Listener
I get this message every day I start Spotify on my work Mac. I have a large number of playlists on Spotify, and I simply have no idea which song(s) it could be referring to. A more use...
2018-02-19 12:13:11 AM
2018-02-19 12:23:16 AM
phan_times
Community Legend
501 Views
1 replies
0 likes

501 Views
1 replies
0 likes

I have an IPhone & desktop Mac. There is no sound coming from the desktop.

When I click on my IPhone to play music on the desktop Mac, no sound is heard though the bar indicatating the music is playing is moving. I have checked all volume places.This has happened before but resolved on its own. I am logged on correctly. The...

xx495xx
Newbie
When I click on my IPhone to play music on the desktop Mac, no sound is heard though the bar indicatating the music is playing is moving. I have checked all volume places. This has happened be...
2018-02-16 9:27:40 PM
2018-02-19 8:24:31 PM
AliBB
Newbie
611 Views
2 replies
0 likes

611 Views
2 replies
0 likes

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