Help - Desktop (Mac)

Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:40:52 PM
2024-03-14 3:41:33 PM
MattSuda
Spotify Star
2121 Views
1 replies
0 likes

2121 Views
1 replies
0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

MattSuda
Spotify Star
2023-06-26 9:00:58 AM
2023-06-26 9:01:14 AM
MattSuda
Spotify Star
4518 Views
1 replies
0 likes

4518 Views
1 replies
0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:09:54 PM
2023-04-29 10:41:09 PM
MattSuda
Spotify Star
3442 Views
1 replies
3 likes

3442 Views
1 replies
3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

mariomrt
Casual Listener
2019-04-20 2:00:15 PM
2023-05-18 3:32:12 PM
bfteach
Regular
39013 Views
19 replies
1 likes
music stops

39013 Views
19 replies
1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

Goodman
Spotify Legend
2012-07-19 10:29:25 AM
165162 Views
0 replies
35 likes
Mac

165162 Views
0 replies
35 likes

songs unavailable

I had a playlist set up in itunes that i imported to spotify. Now, only 4/6 songs are available to play. I'm not sure what the issue is or how to fix it. There's nothing different about the files from the others that would make it unavailable

jrrose
Newbie
I had a playlist set up in itunes that i imported to spotify. Now, only 4/6 songs are available to play. I'm not sure what the issue is or how to fix it. There's nothing different about the files fro...
2018-02-15 9:18:43 PM
2018-02-16 9:25:50 AM
caszriel
Composer
572 Views
1 replies
0 likes

572 Views
1 replies
0 likes

ads playing abruptly during music

This is a recent development: not only do ads sometimes kick in while the music is still playing, right now I have spotify paused and it's trying to randomly play an ad (at twice the volume, no less) while it's still PAUSED. Like, I get a split-secon...

tired-of-accts
Regular
This is a recent development: not only do ads sometimes kick in while the music is still playing, right now I have spotify paused and it's trying to randomly play an ad (at twice the volume, no less)...
2018-02-15 3:47:44 PM
377 Views
0 replies
0 likes

377 Views
0 replies
0 likes

Local File Podcast?

I have about 12 hours of podcasts saved to local files as mp3's. Is there some way to get Spotify to recognize them as podcasts instead of regular songs? I use Spotify for multiple things so not being able to save my place in a 6 hour podcast makes t...

TRhalter
Newbie
I have about 12 hours of podcasts saved to local files as mp3's. Is there some way to get Spotify to recognize them as podcasts instead of regular songs? I use Spotify for multiple things so not bein...
2018-02-12 10:19:55 PM
2018-02-15 2:23:49 PM
MattSuda
Spotify Star
4091 Views
3 replies
5 likes

4091 Views
3 replies
5 likes

Solved!! Add Airplay option to Spotify App (instead having all my computer sounds streamed)

Hi, That will be awesome if you can add the option in Spotify to Airplay the music.I know you can do it using the top menu Airplay icone but the problem using that method is all your computer sound is getting passed to the speakers, and I don't want ...

sdevilcry
Casual Listener
Hi, That will be awesome if you can add the option in Spotify to Airplay the music. I know you can do it using the top menu Airplay icone but the problem using that method is all your compu...
2018-02-15 11:11:58 AM
2018-02-15 1:09:10 PM
MattSuda
Spotify Star
1537 Views
3 replies
0 likes

1537 Views
3 replies
0 likes

Disable automatic download for certain device

Because the space of my desktop is so limited and I usually use it with WiFi. I don't want Spotify to automatically download songs. However, I still need it for my mobile phone so that I cannot just simply turn off the DOWNLOAD function of my playlis...

PerryS
Newbie
Because the space of my desktop is so limited and I usually use it with WiFi. I don't want Spotify to automatically download songs. However, I still need it for my mobile phone so that I cannot ...
2018-02-09 2:18:32 PM
2018-02-15 12:09:36 PM
MattSuda
Spotify Star
3797 Views
1 replies
0 likes

3797 Views
1 replies
0 likes

Repeat Track Mode Disappeared...

Why can't I repeat a single song?! I do not want to repeat the whole albulm, just the latest song I have stuck in my head. This occurred after I updated spotify enmass through several updates, now have version 1.0.73.345.g6c9971ef. If it's due to the...

novatrixs
Newbie
Why can't I repeat a single song?! I do not want to repeat the whole albulm, just the latest song I have stuck in my head. This occurred after I updated spotify enmass through seve...
2018-02-11 6:31:18 AM
2018-02-15 11:58:49 AM
MattSuda
Spotify Star
426 Views
1 replies
0 likes

426 Views
1 replies
0 likes

Problemas con chromecast Audio

Hola, no veo el dispositivos chromecast audio desde la APP oficial de Spotify en OSX, He reinstalado y nada, como se puede abirir un caso con los desarrolladores para que solucionen ente problema. Esta demas decir desde la APP en android y Spotify we...

_cascodrilo
Newbie
Hola, no veo el dispositivos chromecast audio desde la APP oficial de Spotify en OSX, He reinstalado y nada, como se puede abirir un caso con los desarrolladores para que solucionen ente probl...
2018-02-11 5:05:27 PM
2018-02-15 11:56:40 AM
MattSuda
Spotify Star
1136 Views
1 replies
0 likes

1136 Views
1 replies
0 likes

Blank Page

So, I use the spotify web play and the past few months it has worked amazingly. But, I went to open it today and it was just a blank white page. I could not do anything on it what so ever. If you could help with this problem it would be greatly appre...

KTH03
Newbie
So, I use the spotify web play and the past few months it has worked amazingly. But, I went to open it today and it was just a blank white page. I could not do anything on it what so ever. If you cou...
2018-02-14 4:51:42 PM
2018-02-15 11:43:32 AM
MattSuda
Spotify Star
468 Views
2 replies
0 likes

468 Views
2 replies
0 likes

Pause button not working on Mac

I have recently updated my Mac to High Sierra and found that my play/pause, forward and back play buttons wont work for spotify. To fix the problem click on Spotify in the menu bar, then services then system preferences. Once opened go to keyboard on...

lozz_z
Newbie
I have recently updated my Mac to High Sierra and found that my play/pause, forward and back play buttons wont work for spotify. To fix the problem click on Spotify in the menu bar, then services the...
2018-02-15 8:30:17 AM
2018-02-15 11:30:40 AM
MattSuda
Spotify Star
37250 Views
1 replies
56 likes

37250 Views
1 replies
56 likes

desktop app for mac takes forever to load track listing and visuals

Will start playing music quickly, but takes over a minute to actually load the track listings and other visuals. ???

joshuaharrison2
Casual Listener
Will start playing music quickly, but takes over a minute to actually load the track listings and other visuals. ???
2018-02-15 4:40:34 AM
381 Views
0 replies
0 likes

381 Views
0 replies
0 likes

parcourir ne fonctionne pas !!!

BOnjourLa fonction parcourir ne fonctionne pas... Et visiblement aucun service technique.

fredk13
Casual Listener
BOnjour La fonction parcourir ne fonctionne pas... Et visiblement aucun service technique.
2017-01-04 7:33:37 PM
2018-02-14 1:17:32 PM
olgal85
Newbie
917 Views
2 replies
0 likes
Mac

917 Views
2 replies
0 likes

Insane 157% CPU usage for an app sitting idle

Hi,there is a big issue with the app.On my pc - an Apple MBP - the app is just open, idle and the helper is sucking 157% of CPU making the pc to heat up and the fan to spin increasingly loud.What does the helper do?I'm wondering if it is safe to use ...

johnnyhl
Newbie
Hi, there is a big issue with the app. On my pc - an Apple MBP - the app is just open, idle and the helper is sucking 157% of CPU making the pc to heat up and the fan to spin increasingly loud...
2018-02-14 11:04:32 AM
438 Views
0 replies
0 likes

438 Views
0 replies
0 likes

Solved!! Need Offline for more than 1 moth

Hi guys! I've been on Spotify Premium for a long time and now am planning to travel the world for a few months. Of course I need my music with me. Now I checked and was extremely surprised when I've read the following: ".. and stay offline for up to ...

Ghostylein
Casual Listener
Hi guys! I've been on Spotify Premium for a long time and now am planning to travel the world for a few months. Of course I need my music with me. Now I checked and was extremely surp...
2014-12-09 5:56:16 PM
2018-02-14 5:57:34 AM
GrizBear42
Casual Listener
28462 Views
9 replies
0 likes

28462 Views
9 replies
0 likes

How to delete your local files on Windows 10

If you were trying to delete your local files in Spotify and were also struggling to find the "local-files.bnk" file in the /AppData/ folder, give this new directory a try because this is where I ended up finding that file. Hope this helps. C:\Users\...

SilentReaprr
Music Fan
If you were trying to delete your local files in Spotify and were also struggling to find the "local-files.bnk" file in the /AppData/ folder, give this new directory a try because this is w...
2018-02-14 2:55:31 AM
1852 Views
0 replies
2 likes

1852 Views
0 replies
2 likes

CANT LOGIN WITH FACEBOOK

I can't login with facebook, tried generating a code with facebook to let me login and that wont work. can't click on the spotify app through facebook and that won't work. This is so frustrating and nothing is working. I HATE the customer service thr...

jeane334
Casual Listener
I can't login with facebook, tried generating a code with facebook to let me login and that wont work. can't click on the spotify app through facebook and that won't work. This is so frustrating and ...
2018-02-13 6:52:54 AM
2018-02-13 8:01:02 PM
bagulparth
Newbie
528 Views
1 replies
0 likes

528 Views
1 replies
0 likes

Solved!! Unable to login with correct Facebook credentials

I have been able to login to Spotify web player with Facebook for the last few months without issue. Today, for whatever reason, I am unable to login with my Facebook credentials. I am still able to login to Facebook with no problems, but Spotify sai...

WickedNoir
Casual Listener
I have been able to login to Spotify web player with Facebook for the last few months without issue. Today, for whatever reason, I am unable to login with my Facebook credentials. I am still able to ...
2014-07-21 4:40:42 PM
2018-02-13 6:30:56 AM
jeane334
Casual Listener
37967 Views
83 replies
6 likes
Mac

37967 Views
83 replies
6 likes

Popular Songs Not Playing

Hey all, when I search an artist and attempt to play a song from the "popular" songs section it won't allow me to play anything. It also won't show a hover state on the title. I've reinstalled the application and no luck. I made a new user account an...

thekhromatic
Casual Listener
Hey all, when I search an artist and attempt to play a song from the "popular" songs section it won't allow me to play anything. It also won't show a hover state on the title. I've reinstalled the ap...
2016-10-11 7:46:02 PM
2018-02-12 9:09:40 PM
Cwcoolcow
Newbie
1778 Views
6 replies
0 likes
Mac

1778 Views
6 replies
0 likes

No Internet connection Error 4 Mac

Hey guys, since 4 days I have a ploblem with Spotify on my Mac. It says that I dont have an Internet connection - Error 4- but i can guarantee that I am connected to the internet (tried different channels). I also tried the following things without s...

Mase11888
Newbie
Hey guys, since 4 days I have a ploblem with Spotify on my Mac. It says that I dont have an Internet connection - Error 4- but i can guarantee that I am connected to the internet (trie...
2018-02-12 8:21:31 PM
501 Views
0 replies
0 likes

501 Views
0 replies
0 likes

Spotify starts playing randomly

I tend to leave my computer running, so when spotify suddenly decides to start playing a song while I am asleep, it freaks me the hell out. Sometimes I am playing a game and spotify decides: "It's music time!" and starts playing a song. I have to exi...

wasp
Newbie
I tend to leave my computer running, so when spotify suddenly decides to start playing a song while I am asleep, it freaks me the hell out. Sometimes I am playing a game and spotify decides: "I...
2012-05-19 1:10:31 AM
2018-02-12 11:13:51 AM
tim241
Newbie
27635 Views
31 replies
22 likes

27635 Views
31 replies
22 likes

Spotify not responding after OS sleep

This problem remains from beggining of my Spotify usage (2-3 years).When i close MacBook lid and open it after some time Spotify is freezed. I have to Force Quit Spotify and reopen it. Now i have new Macbook Pro 2017 and this problem exists so reinst...

arturmietek
Newbie
This problem remains from beggining of my Spotify usage (2-3 years). When i close MacBook lid and open it after some time Spotify is freezed. I have to Force Quit Spotify and reopen it. Now i h...
2017-12-12 11:34:39 AM
2018-02-12 10:23:07 AM
alexwesterlund
Music Fan
732 Views
1 replies
6 likes

732 Views
1 replies
6 likes

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