Help - Desktop (Mac)

Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:40:52 PM
2024-03-14 3:41:33 PM
MattSuda
Spotify Star
4088 Views
1 replies
0 likes

4088 Views
1 replies
0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

MattSuda
Spotify Star
2023-06-26 9:00:58 AM
2023-06-26 9:01:14 AM
MattSuda
Spotify Star
6231 Views
1 replies
0 likes

6231 Views
1 replies
0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:09:54 PM
2023-04-29 10:41:09 PM
MattSuda
Spotify Star
4264 Views
1 replies
3 likes

4264 Views
1 replies
3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

mariomrt
Casual Listener
2019-04-20 2:00:15 PM
2023-05-18 3:32:12 PM
bfteach
Regular
40861 Views
19 replies
1 likes
music stops

40861 Views
19 replies
1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

Goodman
Spotify Legend
2012-07-19 10:29:25 AM
166258 Views
0 replies
35 likes
Mac

166258 Views
0 replies
35 likes

[PC] Spotify Equalizer!!

We want an equalizer for Spotify on pc! ok? plisss? Sins pohnes got the equalizer, why can't PC get one too? Even Iphone got one back in 2015.09.17 and Android had it befor thet!! And the Spotify community post about it got only 3 482 votes (Iphone),...

Meap1
Casual Listener
We want an equalizer for Spotify on pc! ok? plisss? Sins pohnes got the equalizer, why can't PC get one too? Even Iphone got one back in 2015.09.17 and Android had it befor thet!! An...
2017-09-28 8:51:35 PM
2018-02-26 6:56:20 AM
RadioactiveRadz
Casual Listener
14033 Views
3 replies
12 likes

14033 Views
3 replies
12 likes

HELP! I can't see my playlists and folders in the app

Hi all - My list of playlists and playlist folders have disappeared!But - strangely, I was able to find some them in the web player of spotify by doing a searchI've had to follow those list again to see them in my own profile. Note - this problem onl...

mentalbloc
Newbie
Hi all - My list of playlists and playlist folders have disappeared! But - strangely, I was able to find some them in the web player of spotify by doing a search I've had to follow those list again...
2018-02-26 2:59:08 AM
365 Views
0 replies
0 likes

365 Views
0 replies
0 likes

Daily mix bug

When I play a daily mix playlist, the current song shows at the bottom of the app. If I click the "like" button, the song at the bottom no longer refreshes to the current song being played. On the PC, when I go in to the queue and manually play the '...

yeohdad
Casual Listener
When I play a daily mix playlist, the current song shows at the bottom of the app. If I click the "like" button, the song at the bottom no longer refreshes to the current song being played. &n...
2018-02-25 10:19:47 PM
418 Views
0 replies
0 likes
bug

418 Views
0 replies
0 likes

Songs keep skipping

So mysteriously songs keep skipping on my Mac & its started happening on my iPhone x too. Anybody else know why this is happening or have had this problem and knows hot to fix it??

MikeyHighJinks
Newbie
So mysteriously songs keep skipping on my Mac & its started happening on my iPhone x too. Anybody else know why this is happening or have had this problem and knows hot to fix it??
2018-02-25 9:50:15 PM
284 Views
0 replies
0 likes

284 Views
0 replies
0 likes

can't access spotify.com or spotify.se or spotify.com/se through safari on my MacBook

I can't access Spotify.com (or Spotify.com/se or Spotify.se) through Safari on my MacBook. It is the only website that I encounter this issue. Seems odd given that Spotify is a Swedish-based (Stockholm, where I'm living even!) company. I haven't been...

Maison_macie
Casual Listener
I can't access Spotify.com (or Spotify.com/se or Spotify.se) through Safari on my MacBook. It is the only website that I encounter this issue. Seems odd given that Spotify is a Swedish-based (Stockho...
2018-02-22 9:03:46 PM
2018-02-25 6:30:47 PM
Krillestoffe
Music Fan
578 Views
1 replies
0 likes

578 Views
1 replies
0 likes

3 Devices: Handy, PC, Macbook, had trial month, used the offline modus, doesn't play everything now

I'll try it in English at first and I'll explain it in German, too:I had Spotify for years now but just tried to use a month trial of it at the end of the last year. Short expained: I used it mostly on my mobile phone (android) but I have two other d...

DiGGaLP
Newbie
I'll try it in English at first and I'll explain it in German, too: I had Spotify for years now but just tried to use a month trial of it at the end of the last year. Short expained: I used it mostl...
2018-02-24 1:38:58 AM
2018-02-25 6:07:55 PM
Krillestoffe
Music Fan
460 Views
1 replies
0 likes

460 Views
1 replies
0 likes

Remove local files after a reinstallation (Mac OS Sierra 10.13.3)

How do I remove playable files from local files in Spotify when the original files are moved og deleted form its original maps? I have tried deleting everything that has with Spotify(that I found), and downloaded the installation file again. Spotify ...

roqer
Regular
How do I remove playable files from local files in Spotify when the original files are moved og deleted form its original maps? I have tried deleting everything that has with Spotify(that I found), a...
2018-02-23 11:08:51 AM
2018-02-25 4:25:05 PM
roqer
Regular
4087 Views
8 replies
0 likes

4087 Views
8 replies
0 likes

Saved albums aren't in albums

Saved albums aren't shown in albums tab in Desktop app. I mean, I saved nearly 10 albums of Pink Floyd. It looks "saved" when I open the album but when I search it in albums, no it is not there. When I search it in albums on my android phone, I can f...

kemalicecek
Newbie
Saved albums aren't shown in albums tab in Desktop app. I mean, I saved nearly 10 albums of Pink Floyd. It looks "saved" when I open the album but when I search it in albums, no it is not there....
2018-02-23 11:14:20 AM
2018-02-25 5:12:21 AM
carl_harris
Roadie
560 Views
1 replies
0 likes

560 Views
1 replies
0 likes

Why is the mac desktop app still so terrible? Paying subscription for worst UX.

yeah still doesn't work properly Spotify. Can't search or play anything half the time. Not good enough for a paid service. Also a contact us section is usually great etiquette, instead of making us solve our own problems on a forum.Please hire some c...

fixyourservice
Casual Listener
yeah still doesn't work properly Spotify. Can't search or play anything half the time. Not good enough for a paid service. Also a contact us section is usually great etiquette, instead of making us s...
2018-02-24 4:07:55 AM
2018-02-25 4:33:41 AM
carl_harris
Roadie
996 Views
1 replies
0 likes

996 Views
1 replies
0 likes

spotify computer app saying offline with full internet access

Hi all,I have been having issues with Spotify on my Macbook saying it is offline even though I have full internet connection. I have tried toggling the "offline" and "private" switches, logging in and out of spotify, quitting and reopening spotify an...

zoe131
Casual Listener
Hi all, I have been having issues with Spotify on my Macbook saying it is offline even though I have full internet connection. I have tried toggling the "offline" and "private" switches, logging in ...
2018-02-18 6:51:11 AM
2018-02-24 8:32:44 AM
songassistant
Composer
947 Views
4 replies
0 likes

947 Views
4 replies
0 likes

TROUBLE ADDING SONGS TO PLAYLIST

So when I drag music onto a playlist that I created, it does not drag into it and does not go into my playlist. Please help, I have been trying to add music to my playlist but this is not working. And when I go to do "add to playlist" it only shows a...

SybrCat
Newbie
So when I drag music onto a playlist that I created, it does not drag into it and does not go into my playlist. Please help, I have been trying to add music to my playlist but this is not working.&nb...
2018-02-23 8:30:19 PM
2018-02-23 9:59:36 PM
phan_times
Community Legend
477 Views
1 replies
0 likes

477 Views
1 replies
0 likes

Solved!! musicas pulando

instalei o spotify no meu pc e as musicas ficam pulando, nao toca nenhuma. já resintalei mas nao adiantou. o que fazer?

aramis
Casual Listener
instalei o spotify no meu pc e as musicas ficam pulando, nao toca nenhuma. já resintalei mas nao adiantou. o que fazer?
2016-08-11 11:53:50 PM
2018-02-23 1:23:29 PM
Bittencourt
Spotify Star
32102 Views
36 replies
1 likes

32102 Views
36 replies
1 likes

Solved!! Autostart disabled @Login items & app - STILL starts at login

Hi Spotify Community!I have a problem with Spotify desktop on Mac. The app persistently starts at login, even though I've followed all the steps to disable the behaviour:- I've unchecked Spotify on Users & Groups settings' Login items tab.- I've chan...

Göögöö
Regular
Hi Spotify Community! I have a problem with Spotify desktop on Mac. The app persistently starts at login, even though I've followed all the steps to disable the behaviour: - I've unchecked Spotify ...
2018-02-20 10:58:41 AM
2018-02-22 6:06:18 PM
Göögöö
Regular
983 Views
1 replies
0 likes

983 Views
1 replies
0 likes

Can't detect internet

My spotify didn't detect a internet connetion. I tried turning wifi on/off and i restarted my Mac but i was still offline. I re-installed Spotify and now i can't log in. There comes a message saying "No internet connection detected. (Error code: 4)" ...

IsakAFrisk
Newbie
My spotify didn't detect a internet connetion. I tried turning wifi on/off and i restarted my Mac but i was still offline. I re-installed Spotify and now i can't log in. There comes a message saying ...
2018-01-12 12:12:23 AM
2018-02-22 5:34:58 PM
guatechino
Newbie
1038 Views
3 replies
0 likes

1038 Views
3 replies
0 likes

Friends can't see my activity

Hi! It's come to my attention that my friends can't see what I'm listening to on Spotify (in real time). They can see my recently played artists and public playlists, but what I'm listening to does not show up in their Friends Feed. I've enabled "Pub...

pocahaunted
Newbie
Hi! It's come to my attention that my friends can't see what I'm listening to on Spotify (in real time). They can see my recently played artists and public playlists, but what I'm listening ...
2018-02-22 4:11:56 PM
860 Views
0 replies
9 likes

860 Views
0 replies
9 likes

radio station got corrupted

So I've had a station (mac desktop) for a long time, many up and down votes. worked fine for a long time then out of the blue it's changed to a kind of music I never selected and don't have anywhere on any of my playlists. It went from Brian Eno ambi...

charidea
Newbie
So I've had a station (mac desktop) for a long time, many up and down votes. worked fine for a long time then out of the blue it's changed to a kind of music I never selected and don't have anywhere ...
2018-02-21 11:16:39 PM
2018-02-21 12:38:46 AM
nataliebelsha
Regular
425 Views
1 replies
0 likes

425 Views
1 replies
0 likes

Songs wont start or play - Spotify Premium - 1.0.2.6.g9977a14b

I'm getting really fustrated. I have Spotify Premium and songs are not playing. For example: I start an album first song wil play then the next song will not event start it just sits there doing nothing. I try to pause and play and nothing. I trythe ...

fuzzed
Regular
I'm getting really fustrated. I have Spotify Premium and songs are not playing. For example: I start an album first song wil play then the next song will not event start it just sits there doing noth...
2015-03-19 8:57:10 PM
2018-02-21 8:13:46 PM
born_confused71
Newbie
1893 Views
6 replies
2 likes
Windows

1893 Views
6 replies
2 likes

Library not syncing between Mac and iPhone

I don't have anywhere near 10,000 songs. But I noticed that some of the songs saved to my library on my iPhone are missing from my Mac application. The discrepancy seems to be after that BADBADNOTGOOD song.

zedjay72
Newbie
I don't have anywhere near 10,000 songs. But I noticed that some of the songs saved to my library on my iPhone are missing from my Mac application. The discrepancy seems to be after that BAD...
2018-02-21 4:01:40 PM
337 Views
0 replies
0 likes

337 Views
0 replies
0 likes

Getting massive amounts of 'suspicious login attempt' on facebook + Spotify won't login w/ FB

On FB as well as in email I keep getting enormous amounts of this well-intented **bleep**. This started happening together with a bug where when I press the Facebook login button in spotify it just opens a new chrome window and nothing else happens. ...

eliaskhan
Newbie
On FB as well as in email I keep getting enormous amounts of this well-intented **bleep**. This started happening together with a bug where when I press the Facebook login button in spotify it just o...
2018-02-21 2:53:15 PM
869 Views
0 replies
0 likes

869 Views
0 replies
0 likes

Public playlist viewable by others while showing empty for user

Howdy! I'm trying to edit a public playlist on my account, and today I saw that it comes up empty. When I access the account from two other users (my son or wife's account) the playlist is still there! I can add tracks to my "empty" playlist and it w...

cccrehoboth
Newbie
Howdy! I'm trying to edit a public playlist on my account, and today I saw that it comes up empty. When I access the account from two other users (my son or wife's account) the playlis...
2018-02-21 2:33:26 PM
333 Views
0 replies
0 likes

333 Views
0 replies
0 likes

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