Help - Desktop (Mac)

Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:40:52 PM
2024-03-14 3:41:33 PM
MattSuda
Spotify Star
5939 Views
1 replies
0 likes

5939 Views
1 replies
0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

MattSuda
Spotify Star
2023-06-26 9:00:58 AM
2023-06-26 9:01:14 AM
MattSuda
Spotify Star
7884 Views
1 replies
0 likes

7884 Views
1 replies
0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:09:54 PM
2023-04-29 10:41:09 PM
MattSuda
Spotify Star
5602 Views
1 replies
3 likes

5602 Views
1 replies
3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

mariomrt
Casual Listener
2019-04-20 2:00:15 PM
2023-05-18 3:32:12 PM
bfteach
Regular
43461 Views
19 replies
1 likes
music stops

43461 Views
19 replies
1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

Goodman
Spotify Legend
2012-07-19 10:29:25 AM
167903 Views
0 replies
35 likes
Mac

167903 Views
0 replies
35 likes

Ability to View Playlists on an iMac

I initially set up Spotify on a PC and am now trying to use the same aacount on a iMac. I see the program, it tells me I'm logged in, but it doesn't show the actual working Sptofy program I use routinely on the PC. All I can do is look for FAQs etc. ...

bsbaldy
Newbie
I initially set up Spotify on a PC and am now trying to use the same aacount on a iMac. I see the program, it tells me I'm logged in, but it doesn't show the actual working Sptofy program I use routi...
2018-03-03 10:38:12 PM
2018-03-03 12:37:57 AM
user-removed
Not applicable
587 Views
1 replies
0 likes

587 Views
1 replies
0 likes

Search by Year

No longer able to search by year. Has this feature been removed?

the_9000
Gig Goer
No longer able to search by year. Has this feature been removed?
2018-02-09 12:46:14 PM
2018-03-03 6:08:50 PM
the_9000
Gig Goer
1581 Views
4 replies
3 likes

1581 Views
4 replies
3 likes

Touch Bar controls irresponsive on MacBook Pro

There was an older topic on this earlier, and sadly the issue hasn't been resolved yet. Every now and then the Touch Bar controls on MacBook Pro are irresponsive and you have to go and force quit NowPlayingTouchUI in Activity Monitor and relaunch Spo...

sanderdelabie
Casual Listener
There was an older topic on this earlier, and sadly the issue hasn't been resolved yet. Every now and then the Touch Bar controls on MacBook Pro are irresponsive and you have to go and force quit Now...
2018-03-02 9:21:05 AM
2018-03-03 5:37:33 AM
user-removed
Not applicable
2588 Views
3 replies
0 likes

2588 Views
3 replies
0 likes

Renaming Playlists

How do you rename a playlist in the new UI? When I hover over the playlist name in either the main panel or the sidebar, nothing happens. There is no menu option to rename. I'm using the Mac desktop version 0.9.8.296 ?????

mojobaer
Regular
How do you rename a playlist in the new UI? When I hover over the playlist name in either the main panel or the sidebar, nothing happens. There is no menu option to rename. I'm usin...
2014-04-28 6:02:49 PM
2018-03-03 4:12:03 AM
amaenna
Newbie
33275 Views
9 replies
0 likes
Mac

33275 Views
9 replies
0 likes

Solved!! Music stops and starts randomly. Spotify on Mac

Hi everyone.I have been a happy Spotify user in many years now. Never a problem.Yesterday I erased my Macbook Air and did a clean install of OS X Yosemite.Did this and things was up and running again, like new!Installed Spotify and logged in, listene...

FredrikE24
Casual Listener
Hi everyone. I have been a happy Spotify user in many years now. Never a problem. Yesterday I erased my Macbook Air and did a clean install of OS X Yosemite. Did this and things was up and running...
2015-03-26 8:14:06 PM
2018-03-02 11:13:02 AM
robertofilippi
Music Fan
23375 Views
15 replies
5 likes
Mac

23375 Views
15 replies
5 likes

I don't have the Downloaded button anymore

Hi there, Sorry I'm a french speaker so I hope it will be understandable but : I can't find the "Downloaded" category anymore. "Telechargements" in French That means when I don't have 4G or internet, I cannot find easily my downloaded playlist.. When...

Sashque
Newbie
Hi there, Sorry I'm a french speaker so I hope it will be understandable but : I can't find the "Downloaded" category anymore. "Telechargements" in French 🙂 That means when I don't have 4G o...
2018-02-08 3:18:28 AM
2018-03-02 1:07:23 AM
osornios
Spotify Star
438 Views
1 replies
0 likes

438 Views
1 replies
0 likes

search bar unusable

Hi all, When i'm trying to look for an artist or a song in the search bar with my macbook, nothing happen and the research returns nothing. the screen remains black without even any message like 'any results for this reserch'. What I don't understand...

M2o
Casual Listener
Hi all, When i'm trying to look for an artist or a song in the search bar with my macbook, nothing happen and the research returns nothing. the screen remains black without even any message ...
2018-02-24 12:26:38 PM
2018-03-01 11:21:29 PM
M2o
Casual Listener
554 Views
2 replies
0 likes

554 Views
2 replies
0 likes

Solved!! Can't enter the month of my Visa to subscibe Premium

Hi !On my up to date (10.13.3) high sierra late 2013 macbook pro, I'd a strange bug. I couldn't fill the month of my VISA Premier card. So it was impossible to subscribe. (no problem on my wife PC).Anyone ever noticed it?Regards

yorick-musique
Casual Listener
Hi ! On my up to date (10.13.3) high sierra late 2013 macbook pro, I'd a strange bug. I couldn't fill the month of my VISA Premier card. So it was impossible to subscribe. (no problem on my wife PC)...
2018-03-01 11:15:07 AM
2018-03-01 7:33:05 PM
Bittencourt
Spotify Star
745 Views
3 replies
0 likes

745 Views
3 replies
0 likes

Open links in desktop app

Hello,I would like to solve this small issue. Each time I click on a Spotify link (at web pages, email body, etc.), the Web Player is opened. For instance, this kind of a link:https://open.spotify.com/artist/7xtwaIP9g8objfjAIF2Esq?si=rIUKoQqBQQaU401D...

CzechFencer
Composer
Hello, I would like to solve this small issue. Each time I click on a Spotify link (at web pages, email body, etc.), the Web Player is opened. For instance, this kind of a link: https://open.spotif...
2018-02-28 1:35:15 PM
2018-03-01 2:50:01 PM
CzechFencer
Composer
2189 Views
2 replies
6 likes

2189 Views
2 replies
6 likes

Popular Section non-functioning

Hey guys, When I go to any artist and try to click and play any song in the Popular section at the top of the artist pages nothing is responding. I can't click any of the songs or even the 'show 5 more' button. It's like some other element of the int...

Mykie92
Newbie
Hey guys, When I go to any artist and try to click and play any song in the Popular section at the top of the artist pages nothing is responding. I can't click any of the songs or even the '...
2018-02-28 12:20:42 AM
520 Views
0 replies
2 likes

520 Views
0 replies
2 likes

Solved!! Revert back to Spotify 0.8.5 on Mac

UPDATE 3/14/15: This solution works for reverting to ANY previous version of Spotify. Just replace the application with the desired version, 0.8.5 or otherwise. I have successfully used this trick to revert to 0.9.15.27 and 0.8.5.133. Also, APPS cont...

user-removed
Visitor
UPDATE 3/14/15: This solution works for reverting to ANY previous version of Spotify. Just replace the application with the desired version, 0.8.5 or otherwise. I have successfully used this trick to...
2013-03-13 8:09:31 PM
2018-02-28 7:47:26 PM
SkyMakai
Regular
71029 Views
175 replies
118 likes
Mac

71029 Views
175 replies
118 likes

Partify / Spotify Party Mode

Hey Does this feature is still on? of the party mode?

stavdebi
Newbie
Hey Does this feature is still on? of the party mode?
2018-02-28 12:31:01 PM
642 Views
0 replies
0 likes

642 Views
0 replies
0 likes

Lost my public playlist

I lost my public playlist 3 years collection! How I can retrieve this playlist ? I don't understand why, anyone can help me ? My account is dark-nazgul and public playlist was "Workout Doping".

dark-nazgul
Newbie
I lost my public playlist 3 years collection! How I can retrieve this playlist ? I don't understand why, anyone can help me ? My account is dark-nazgul and public playlist was "Worko...
2018-02-28 10:46:30 AM
278 Views
0 replies
0 likes

278 Views
0 replies
0 likes

Superuser Contribution Playlist Loading Issue

I have a playlist that is just Loading. I'm unable to delete it or restore it. I'm unsure of the name of the playlist. Where the name should be it says Loading... and when you hover over it, by Spotify appears.

Destin4Gr8ness
Casual Listener
I have a playlist that is just Loading. I'm unable to delete it or restore it. I'm unsure of the name of the playlist. Where the name should be it says Loading... and when you hover over it, by Spoti...
2017-08-12 8:21:22 PM
2018-02-28 7:52:43 AM
Destin4Gr8ness
Casual Listener
1013 Views
10 replies
0 likes

1013 Views
10 replies
0 likes

Playlist embedded on site is showing a song that's NOT currently on the playlist, but used to be

I have a playlist embedded on a site, and the first song displaying is currently NOT on the actual playlist. When another spotify user clicks through to view the playlist in spotify, the first song is there, but grayed out and can't be clicked on. Bu...

kmullins9
Newbie
I have a playlist embedded on a site, and the first song displaying is currently NOT on the actual playlist. When another spotify user clicks through to view the playlist in spotify, the first song i...
2018-02-27 6:30:18 PM
331 Views
0 replies
0 likes

331 Views
0 replies
0 likes

Add to playlist only shows some playlists

When right-clicking a song to add to a playlist, not all of my playlists show up. Many times, only 5 show up or 15. It's completely random. I've restarted the app and my computer with no change. This issue doesn't show up on my iPhone. Running the mo...

mrsky
Regular
When right-clicking a song to add to a playlist, not all of my playlists show up. Many times, only 5 show up or 15. It's completely random. I've restarted the app and my computer with no change. This...
2018-01-15 7:59:03 PM
2018-02-27 4:16:50 PM
Bronxboy47
Music Fan
2540 Views
13 replies
7 likes

2540 Views
13 replies
7 likes

Keyboard buttons not working

my play/pause and skip buttons on my Mac book pro not working

ip25
Casual Listener
my play/pause and skip buttons on my Mac book pro not working
2018-02-27 3:52:37 AM
2018-02-27 7:20:25 AM
evturn
Newbie
2861 Views
1 replies
0 likes

2861 Views
1 replies
0 likes

Reinstallation

I haven't had this problem till now. Every time I open Spotify, it somehow uninstalls and reinstalls. Since I listen to school, I can't install Spotify whenever I open it because I can't install things like that on the school wifi. The actual app can...

Alliya303
Newbie
I haven't had this problem till now. Every time I open Spotify, it somehow uninstalls and reinstalls. Since I listen to school, I can't install Spotify whenever I open it because I can't ...
2018-02-26 12:54:40 AM
364 Views
0 replies
0 likes

364 Views
0 replies
0 likes

Making playlists using albums

Can I just toss the whole album in one action into a playlist and then go back later and remove the one or two songs on the playlist I don't want?Also, can I reorder songs on a playlist? Shuffle is fine but, I also like the order I DJ'd for most circ...

z2000z
Regular
Can I just toss the whole album in one action into a playlist and then go back later and remove the one or two songs on the playlist I don't want? Also, can I reorder songs on a playlist? Shuff...
2018-02-26 3:45:31 PM
2018-02-26 6:50:12 PM
Lawz88
Music Fan
640 Views
2 replies
0 likes

640 Views
2 replies
0 likes

Why doesn't single user license lock playback to a single device?

Hi, why does Spotify allow a device to be hijacked under a single user license, it's under my name but my daughter can log in and use it and it turns me off even if I am on it first, why would it go off at all if it is only intended for one person? I...

jimmynitcher
Casual Listener
Hi, why does Spotify allow a device to be hijacked under a single user license, it's under my name but my daughter can log in and use it and it turns me off even if I am on it first, &...
2018-02-26 4:55:27 PM
350 Views
0 replies
0 likes

350 Views
0 replies
0 likes

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