Help - Desktop (Mac)

Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:40:52 PM
2024-03-14 3:41:33 PM
MattSuda
Spotify Star
2924 Views
1 replies
0 likes

2924 Views
1 replies
0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

MattSuda
Spotify Star
2023-06-26 9:00:58 AM
2023-06-26 9:01:14 AM
MattSuda
Spotify Star
5353 Views
1 replies
0 likes

5353 Views
1 replies
0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:09:54 PM
2023-04-29 10:41:09 PM
MattSuda
Spotify Star
3786 Views
1 replies
3 likes

3786 Views
1 replies
3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

mariomrt
Casual Listener
2019-04-20 2:00:15 PM
2023-05-18 3:32:12 PM
bfteach
Regular
39894 Views
19 replies
1 likes
music stops

39894 Views
19 replies
1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

Goodman
Spotify Legend
2012-07-19 10:29:25 AM
165624 Views
0 replies
35 likes
Mac

165624 Views
0 replies
35 likes

Empty playlists

We have a premium subscription and two of our playlists are empty: https://open.spotify.com/user/jgm7171/playlist/3SKzXqboBPjpsmnCZ4tMHv?si=3mUyZAsISjOIGeRLz4tlnQAndhttps://open.spotify.com/user/jgm7171/playlist/5qZsPlFsgNS4mj6suS1XGG?si=KZZOVJdjT82x...

user-removed
Visitor
We have a premium subscription and two of our playlists are empty: https://open.spotify.com/user/jgm7171/playlist/3SKzXqboBPjpsmnCZ4tMHv?si=3mUyZAsISjOIGeRLz4tlnQ And https://open.spotify....
2018-02-11 8:39:51 PM
2018-02-11 8:42:45 PM
user-removed
Not applicable
1297 Views
1 replies
0 likes

1297 Views
1 replies
0 likes

Spotify pauses randomly, starts playing randomly and cancel sound randomly

Hi all, My Spotify suddenly act very strange. When I start Spotify I can usually play a whole song, but then it starts. At first the sound is cancelled, and device is changed to Web player (firefox) which I have never used before (and didn't know exi...

Bearcraft
Newbie
Hi all, My Spotify suddenly act very strange. When I start Spotify I can usually play a whole song, but then it starts. At first the sound is cancelled, and device is changed to Web player (...
2018-02-11 5:34:31 PM
420 Views
0 replies
1 likes

420 Views
0 replies
1 likes

Selecting Text in Search Results in Entire Window Dragging

Irregular behavior on mouse click in search bar(probably all input fields if others exist).To recreate this issue:1. Click on search bar and type in "Podcast Comedy"2. Now try to highlight "Comedy" (If you wanted to change it to 'Politics' for instan...

jlanman
Newbie
Irregular behavior on mouse click in search bar(probably all input fields if others exist). To recreate this issue: 1. Click on search bar and type in "Podcast Comedy" 2. Now try to highlight "C...
2018-02-11 4:38:05 PM
658 Views
0 replies
0 likes
bug
highlight
input
Mousclick
OnClick
Search
select
UX

658 Views
0 replies
0 likes

Playlists from iTunes not showing up on phone

Hi so I am trying to take a playlist that I made in iTunes and make them available on Spotify. I see all of my iTunes songs on Spotify, but when I go to pull up the playlists on my phone it is coming up empty

9ursgfv18lkmy3v
Newbie
Hi so I am trying to take a playlist that I made in iTunes and make them available on Spotify. I see all of my iTunes songs on Spotify, but when I go to pull up the playlists on my phone it is coming...
2018-02-10 7:29:35 PM
457 Views
0 replies
0 likes

457 Views
0 replies
0 likes

Solved!! Spotify won't download!

I have had spotify for a while now but about a month ago it deleted itself from my laptop. I have tried at least 10 times to re install it but after I have pressed run, the spotify installer just disappears. Someone please help? It is so annoying!

tamaraj
Casual Listener
I have had spotify for a while now but about a month ago it deleted itself from my laptop. I have tried at least 10 times to re install it but after I have pressed run, the spotify installer just dis...
2012-04-12 7:09:19 PM
2018-02-10 6:07:00 PM
CobyUnger
Casual Listener
109894 Views
42 replies
3 likes

109894 Views
42 replies
3 likes

Solved!! Can't send songs or playlists to my friends! help!!

Whenever I try to send my friend a song, I type in their name into the first box of the "send to..." tab, and it always has the message of "Sorry, no results could be found". I am following my friend and they are following me, so that isn't the probl...

Screen Shot 2017-01-14 at 8.19.12 AM.png

Screen Shot 2017-01-14 at 8.21.12 AM.png

huffyypuffyy
Regular
Whenever I try to send my friend a song, I type in their name into the first box of the "send to..." tab, and it always has the message of "Sorry, no results could be found...
2017-01-14 4:18:14 PM
2018-02-10 5:11:55 PM
areyouRhinotho
Casual Listener
10135 Views
33 replies
2 likes
Mac

10135 Views
33 replies
2 likes

Solved!! Spotify prevents Mac from going to sleep

Hi, running the Spotify client prevents my Mac from going to sleep, even when no song is being played.By typing "pmset -g assertions" into the terminal window, you'll get a list of diagnostic information regarding power save mode. As long as Spotify ...

user-removed
Visitor
Hi, running the Spotify client prevents my Mac from going to sleep, even when no song is being played. By typing "pmset -g assertions" into the terminal window, you'll get a list of diagnos...
2012-05-13 6:12:45 PM
2018-02-10 11:11:47 AM
SteveJK
Newbie
35572 Views
69 replies
13 likes

35572 Views
69 replies
13 likes

App returns to windowed mode when exiting full screen album art

Minor issue, but definitely an annoyance. If I have Spotify open in the normal interface (song selection, playlists, etc.) in full screen mode in macOS, and then I click the button in the lower right corner to enter the full screen (big album art) mo...

jl2550
Newbie
Minor issue, but definitely an annoyance. If I have Spotify open in the normal interface (song selection, playlists, etc.) in full screen mode in macOS, and then I click the button in the lower right...
2018-02-09 8:46:04 PM
791 Views
0 replies
11 likes

791 Views
0 replies
11 likes

Spotify selecting playlist visual bug

Submitting a bug report for the a pretty minor graphical bug here's a demonstration of it. Essentially when you move your mouse fast enough the save to library function is highlighted when you are not on it. Occasionally if you get to another subfold...

corywmcdonald
Regular
Submitting a bug report for the a pretty minor graphical bug here's a demonstration of it. Essentially when you move your mouse fast enough the save to library function is highlighted when y...
2018-02-09 8:10:42 PM
319 Views
0 replies
0 likes

319 Views
0 replies
0 likes

Cannot find account on desktop app

Hi. I have a link to an account on the web app but I CAN'T open it on the desktop app. Here is the account: https://open.spotify.com/user/d9pc3swuenvqgirmv2tdyur6k If I search for the username string it does not come up. in the web app there's no opt...

kerrin1
Casual Listener
Hi. I have a link to an account on the web app but I CAN'T open it on the desktop app. Here is the account: https://open.spotify.com/user/d9pc3swuenvqgirmv2tdyur6k If I search for the u...
2018-02-09 6:24:31 PM
2018-02-09 6:29:37 PM
kerrin1
Casual Listener
353 Views
1 replies
0 likes

353 Views
1 replies
0 likes

How do I rearrange the order of the people I follow

I'd like to know how to rearrange the order of the people I follow on Spotify because I have OCD and I'd really appreciate it if the people/artists that I follow were in alphabetical order because I also kinda like to keep track of how many plays cer...

Seannyforrest12
Newbie
I'd like to know how to rearrange the order of the people I follow on Spotify because I have OCD and I'd really appreciate it if the people/artists that I follow were in alphabetical order because I ...
2018-02-08 11:24:41 AM
2018-02-09 5:27:49 PM
Bethany_Dawn
Community Legend
2559 Views
1 replies
0 likes

2559 Views
1 replies
0 likes

Problem with songs

At the beginning I want to apologize for my English. I **bleep**ed with what happened. In my playlist to appear not my music (on Mack and on PC), but on the phone the playlist was ok, although it's the same everywhere (no?) . In general, **bleep**ed ...

2beJoseph
Casual Listener
At the beginning I want to apologize for my English. I **bleep**ed with what happened. In my playlist to appear not my music (on Mack and on PC), but on the phone the playlist was ok, although it's t...
2018-01-31 7:09:07 PM
2018-02-09 10:21:54 AM
MattSuda
Spotify Star
502 Views
3 replies
0 likes

502 Views
3 replies
0 likes

Spotify native Mac app extremely slow

There are multiple threads about this already but all of them seem to be either solved or old. I, however, still have the problem that the Mac app of Spotify is very very very slow. When starting up it takes about 5 minutes before I see the window, a...

esther1234
Regular
There are multiple threads about this already but all of them seem to be either solved or old. I, however, still have the problem that the Mac app of Spotify is very very very slow. Wh...
2017-05-03 2:41:57 PM
2018-02-09 3:10:05 AM
user-removed
Not applicable
7031 Views
15 replies
7 likes
Mac

7031 Views
15 replies
7 likes

Play music on two computer simultaneously.

Hi, I've two mac in two differents room.All under a wi-fi network. Is it possible to play music by Ppotify simultaneously ?The same song on two computer !!! Thanks

chestile
Casual Listener
Hi, I've two mac in two differents room. All under a wi-fi network. Is it possible to play music by Ppotify simultaneously ? The same song on two computer !!! Thanks 🙂
2018-02-07 3:50:30 PM
2018-02-08 5:21:22 PM
Felixh31
Music Fan
4463 Views
3 replies
0 likes

4463 Views
3 replies
0 likes

Embedded songs only plays preview. How to play entire song?

I'm trying to get an entire song to play on a blog by the given embed code, but when I embed the song, it only plays the 30 second preview. I have an account, and I'm logged in. Why is it not playing the entire song on the site the song is embedded o...

jakeoftrades
Newbie
I'm trying to get an entire song to play on a blog by the given embed code, but when I embed the song, it only plays the 30 second preview. I have an account, and I'm logged in. Why is it n...
2018-02-08 6:01:34 AM
1078 Views
0 replies
7 likes

1078 Views
0 replies
7 likes

Top Artists

This is only recent but why do artists from playlists you've listened to show up in your top artists now? They used to only show up there if you listened to their music through their artist page. I also have 'show top artists' unchecked in my setting...

cameronfranks
Newbie
This is only recent but why do artists from playlists you've listened to show up in your top artists now? They used to only show up there if you listened to their music through their artist page. I a...
2018-02-08 3:18:08 AM
907 Views
0 replies
0 likes

907 Views
0 replies
0 likes

Solved!! Playlist time/length removed/missing?

I just noticed while creating a new playlist that the feature that showed the total playtime/length of the playlist is gone.. I used this feature frequently to create time specific lists.. A 1 hour workout playlist, A 3 hour roadtrip playlist, 45 min...

Kenlnyc
Casual Listener
I just noticed while creating a new playlist that the feature that showed the total playtime/length of the playlist is gone.. I used this feature frequently to create time specific lists.. A 1 hour w...
2013-03-27 2:42:28 PM
2018-02-07 11:59:58 AM
killianmulvey
Newbie
206834 Views
12 replies
18 likes
Mac

206834 Views
12 replies
18 likes

Tan ki shakti man ki shakti bournvita

Tan ki shakti man ki shakti bournvitaTan ki shakti man ki shakti bournvita

sadadaa
Casual Listener
Tan ki shakti man ki shakti bournvita Tan ki shakti man ki shakti bournvita
2018-02-07 9:23:07 AM
679 Views
0 replies
0 likes

679 Views
0 replies
0 likes

Ambuja cement sasta nhi sabse acha .....lol

Ambuja cement sasta nhi sabse acha .....lolAmbuja cement sasta nhi sabse acha .....lolAmbuja cement sasta nhi sabse acha .....lol

sadadaa
Casual Listener
Ambuja cement sasta nhi sabse acha .....lol Ambuja cement sasta nhi sabse acha .....lol Ambuja cement sasta nhi sabse acha .....lol
2018-02-07 9:20:08 AM
717 Views
0 replies
0 likes

717 Views
0 replies
0 likes

Playlist followers

Does anybody else have the impression that the follower count for official playlists isn't working, i.e. new followers aren't shown?

frosch0607
Casual Listener
Does anybody else have the impression that the follower count for official playlists isn't working, i.e. new followers aren't shown?
2018-02-07 7:17:03 AM
212 Views
0 replies
0 likes

212 Views
0 replies
0 likes

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