Help - Desktop (Mac)

Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:40:52 PM
2024-03-14 3:41:33 PM
MattSuda
Spotify Star
4499 Views
1 replies
0 likes

4499 Views
1 replies
0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

MattSuda
Spotify Star
2023-06-26 9:00:58 AM
2023-06-26 9:01:14 AM
MattSuda
Spotify Star
6626 Views
1 replies
0 likes

6626 Views
1 replies
0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:09:54 PM
2023-04-29 10:41:09 PM
MattSuda
Spotify Star
4527 Views
1 replies
3 likes

4527 Views
1 replies
3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

mariomrt
Casual Listener
2019-04-20 2:00:15 PM
2023-05-18 3:32:12 PM
bfteach
Regular
41406 Views
19 replies
1 likes
music stops

41406 Views
19 replies
1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

Goodman
Spotify Legend
2012-07-19 10:29:25 AM
166578 Views
0 replies
35 likes
Mac

166578 Views
0 replies
35 likes

Song skipping after ~ 30 seconds. Sometimes playing a specific artist I didn't select

This only started within the past 2 weeks, but I have been having trouble playing a consistent playlist without the song skipping every 30 seconds. Last night I was listening to KCRW's Top Songs playlist, and after 30 seconds or so the song would ski...

pring4
Newbie
This only started within the past 2 weeks, but I have been having trouble playing a consistent playlist without the song skipping every 30 seconds. Last night I was listening to KCRW's Top Songs play...
2017-12-05 2:58:50 PM
2018-02-18 5:01:17 PM
charlyje
Newbie
1936 Views
3 replies
1 likes
Android
Mac

1936 Views
3 replies
1 likes

Mac client startup very slow

Dear Spotify, Could you please fix the startup problem with the desktop app on MacOS (even on Windows sometimes).Startup is going well but it takes at least 3 minutes before Spotify is fully loaded (pages, playlists etc.). In an older topic is a solu...

bsgroenendijk
Newbie
Dear Spotify, Could you please fix the startup problem with the desktop app on MacOS (even on Windows sometimes). Startup is going well but it takes at least 3 minutes before Spotify i...
2018-02-13 4:32:08 PM
2018-02-18 3:28:57 PM
jillybean525
Newbie
1279 Views
2 replies
8 likes

1279 Views
2 replies
8 likes

Solved!! Why does spotify desktop suck on mac?

I've deleted the program and re-installed it about a dozen times the past few months. Works extremely well on my old PC laptop. Never has issues. It freezes between songs, can't load playlists I'm searching for, can't sync with my phone, and delays o...

betomedrano
Casual Listener
I've deleted the program and re-installed it about a dozen times the past few months. Works extremely well on my old PC laptop. Never has issues. It freezes between songs, can't load p...
2018-01-31 7:42:21 PM
2018-02-18 1:50:34 AM
Boomer222
Casual Listener
11931 Views
5 replies
5 likes

11931 Views
5 replies
5 likes

Can't download songs with Spotify Premium

I was adding a song to one of my playlists which I set o download, waited it for ages to finish downloading and it never finished. I started to have this problem since yesterday. Oh btw, I tried to unset and set the playlist to download and any of my...

ZilongZhan
Casual Listener
I was adding a song to one of my playlists which I set o download, waited it for ages to finish downloading and it never finished. I started to have this problem since yesterday. Oh btw, I t...
2018-02-17 8:14:00 PM
2018-02-17 8:26:43 PM
ZilongZhan
Casual Listener
3115 Views
1 replies
0 likes

3115 Views
1 replies
0 likes

Solved!! Spotify Connect not working on Pioneer XW-SMA3

Hi guys, So after a clean install of Spotify (even after AppCleaner) and a quick reboot of my Router and even plugging my speaker into LAN mode, I believe I have exhausted all my options. Has Spotify updated as of recently? This functionality worked ...

user-removed
Visitor
Hi guys, So after a clean install of Spotify (even after AppCleaner) and a quick reboot of my Router and even plugging my speaker into LAN mode, I believe I have exhausted all my options. &...
2018-02-01 9:59:13 PM
2018-02-17 5:09:10 PM
z2000z
Regular
6189 Views
13 replies
0 likes

6189 Views
13 replies
0 likes

Shuffle on Big Playlists with Google Home

Not much to say other than that this feature is absolutely broken. Here's the steps to reproduce:Open Spotify app on androidClick on "Devices Available" and connect to my Google Home as the active deviceClick a song near the bottom of a playlist with...

ajstar888
Casual Listener
Not much to say other than that this feature is absolutely broken. Here's the steps to reproduce: Open Spotify app on android Click on "Devices Available" and connect to my Google Home as the...
2018-02-15 7:57:08 AM
2018-02-17 9:17:10 AM
MattSuda
Spotify Star
3088 Views
1 replies
8 likes

3088 Views
1 replies
8 likes

Songs not being downloaded to the correct location

I have two disk drives in my macbook pro, in spotify I have it set so it saves songs to my secondary drive, yet I just downloaded a lot of tracks and it's filled up my primary drive (a small SSD) meaning that I'm now almost out of space. I also can't...

cgreive
Casual Listener
I have two disk drives in my macbook pro, in spotify I have it set so it saves songs to my secondary drive, yet I just downloaded a lot of tracks and it's filled up my primary drive (a small SSD) mea...
2018-02-17 1:23:47 AM
2018-02-17 1:38:23 AM
cgreive
Casual Listener
404 Views
1 replies
0 likes

404 Views
1 replies
0 likes

com.spotify.client is six gigs

My ~/Library/Caches/com.spotify.client/ folder is over six gigs. What's in here? How can I reduce the amount of space this folder is taking?

frogblast
Casual Listener
My ~/Library/Caches/com.spotify.client/ folder is over six gigs. What's in here? How can I reduce the amount of space this folder is taking?
2018-02-16 10:32:22 PM
629 Views
0 replies
0 likes

629 Views
0 replies
0 likes

songs unavailable

I had a playlist set up in itunes that i imported to spotify. Now, only 4/6 songs are available to play. I'm not sure what the issue is or how to fix it. There's nothing different about the files from the others that would make it unavailable

jrrose
Newbie
I had a playlist set up in itunes that i imported to spotify. Now, only 4/6 songs are available to play. I'm not sure what the issue is or how to fix it. There's nothing different about the files fro...
2018-02-15 9:18:43 PM
2018-02-16 9:25:50 AM
caszriel
Composer
608 Views
1 replies
0 likes

608 Views
1 replies
0 likes

ads playing abruptly during music

This is a recent development: not only do ads sometimes kick in while the music is still playing, right now I have spotify paused and it's trying to randomly play an ad (at twice the volume, no less) while it's still PAUSED. Like, I get a split-secon...

tired-of-accts
Regular
This is a recent development: not only do ads sometimes kick in while the music is still playing, right now I have spotify paused and it's trying to randomly play an ad (at twice the volume, no less)...
2018-02-15 3:47:44 PM
403 Views
0 replies
0 likes

403 Views
0 replies
0 likes

Local File Podcast?

I have about 12 hours of podcasts saved to local files as mp3's. Is there some way to get Spotify to recognize them as podcasts instead of regular songs? I use Spotify for multiple things so not being able to save my place in a 6 hour podcast makes t...

TRhalter
Newbie
I have about 12 hours of podcasts saved to local files as mp3's. Is there some way to get Spotify to recognize them as podcasts instead of regular songs? I use Spotify for multiple things so not bein...
2018-02-12 10:19:55 PM
2018-02-15 2:23:49 PM
MattSuda
Spotify Star
4228 Views
3 replies
5 likes

4228 Views
3 replies
5 likes

Solved!! Add Airplay option to Spotify App (instead having all my computer sounds streamed)

Hi, That will be awesome if you can add the option in Spotify to Airplay the music.I know you can do it using the top menu Airplay icone but the problem using that method is all your computer sound is getting passed to the speakers, and I don't want ...

sdevilcry
Casual Listener
Hi, That will be awesome if you can add the option in Spotify to Airplay the music. I know you can do it using the top menu Airplay icone but the problem using that method is all your compu...
2018-02-15 11:11:58 AM
2018-02-15 1:09:10 PM
MattSuda
Spotify Star
1643 Views
3 replies
0 likes

1643 Views
3 replies
0 likes

Disable automatic download for certain device

Because the space of my desktop is so limited and I usually use it with WiFi. I don't want Spotify to automatically download songs. However, I still need it for my mobile phone so that I cannot just simply turn off the DOWNLOAD function of my playlis...

PerryS
Newbie
Because the space of my desktop is so limited and I usually use it with WiFi. I don't want Spotify to automatically download songs. However, I still need it for my mobile phone so that I cannot ...
2018-02-09 2:18:32 PM
2018-02-15 12:09:36 PM
MattSuda
Spotify Star
4017 Views
1 replies
0 likes

4017 Views
1 replies
0 likes

Repeat Track Mode Disappeared...

Why can't I repeat a single song?! I do not want to repeat the whole albulm, just the latest song I have stuck in my head. This occurred after I updated spotify enmass through several updates, now have version 1.0.73.345.g6c9971ef. If it's due to the...

novatrixs
Newbie
Why can't I repeat a single song?! I do not want to repeat the whole albulm, just the latest song I have stuck in my head. This occurred after I updated spotify enmass through seve...
2018-02-11 6:31:18 AM
2018-02-15 11:58:49 AM
MattSuda
Spotify Star
473 Views
1 replies
0 likes

473 Views
1 replies
0 likes

Problemas con chromecast Audio

Hola, no veo el dispositivos chromecast audio desde la APP oficial de Spotify en OSX, He reinstalado y nada, como se puede abirir un caso con los desarrolladores para que solucionen ente problema. Esta demas decir desde la APP en android y Spotify we...

_cascodrilo
Newbie
Hola, no veo el dispositivos chromecast audio desde la APP oficial de Spotify en OSX, He reinstalado y nada, como se puede abirir un caso con los desarrolladores para que solucionen ente probl...
2018-02-11 5:05:27 PM
2018-02-15 11:56:40 AM
MattSuda
Spotify Star
1185 Views
1 replies
0 likes

1185 Views
1 replies
0 likes

Blank Page

So, I use the spotify web play and the past few months it has worked amazingly. But, I went to open it today and it was just a blank white page. I could not do anything on it what so ever. If you could help with this problem it would be greatly appre...

KTH03
Newbie
So, I use the spotify web play and the past few months it has worked amazingly. But, I went to open it today and it was just a blank white page. I could not do anything on it what so ever. If you cou...
2018-02-14 4:51:42 PM
2018-02-15 11:43:32 AM
MattSuda
Spotify Star
510 Views
2 replies
0 likes

510 Views
2 replies
0 likes

Pause button not working on Mac

I have recently updated my Mac to High Sierra and found that my play/pause, forward and back play buttons wont work for spotify. To fix the problem click on Spotify in the menu bar, then services then system preferences. Once opened go to keyboard on...

lozz_z
Newbie
I have recently updated my Mac to High Sierra and found that my play/pause, forward and back play buttons wont work for spotify. To fix the problem click on Spotify in the menu bar, then services the...
2018-02-15 8:30:17 AM
2018-02-15 11:30:40 AM
MattSuda
Spotify Star
37405 Views
1 replies
56 likes

37405 Views
1 replies
56 likes

desktop app for mac takes forever to load track listing and visuals

Will start playing music quickly, but takes over a minute to actually load the track listings and other visuals. ???

joshuaharrison2
Casual Listener
Will start playing music quickly, but takes over a minute to actually load the track listings and other visuals. ???
2018-02-15 4:40:34 AM
404 Views
0 replies
0 likes

404 Views
0 replies
0 likes

parcourir ne fonctionne pas !!!

BOnjourLa fonction parcourir ne fonctionne pas... Et visiblement aucun service technique.

fredk13
Casual Listener
BOnjour La fonction parcourir ne fonctionne pas... Et visiblement aucun service technique.
2017-01-04 7:33:37 PM
2018-02-14 1:17:32 PM
olgal85
Newbie
962 Views
2 replies
0 likes
Mac

962 Views
2 replies
0 likes

Insane 157% CPU usage for an app sitting idle

Hi,there is a big issue with the app.On my pc - an Apple MBP - the app is just open, idle and the helper is sucking 157% of CPU making the pc to heat up and the fan to spin increasingly loud.What does the helper do?I'm wondering if it is safe to use ...

johnnyhl
Newbie
Hi, there is a big issue with the app. On my pc - an Apple MBP - the app is just open, idle and the helper is sucking 157% of CPU making the pc to heat up and the fan to spin increasingly loud...
2018-02-14 11:04:32 AM
480 Views
0 replies
0 likes

480 Views
0 replies
0 likes

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