Help - Desktop (Mac)

Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:40:52 PM
2024-03-14 3:41:33 PM
MattSuda
Spotify Star
2760 Views
1 replies
0 likes

2760 Views
1 replies
0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

MattSuda
Spotify Star
2023-06-26 9:00:58 AM
2023-06-26 9:01:14 AM
MattSuda
Spotify Star
5200 Views
1 replies
0 likes

5200 Views
1 replies
0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:09:54 PM
2023-04-29 10:41:09 PM
MattSuda
Spotify Star
3716 Views
1 replies
3 likes

3716 Views
1 replies
3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

mariomrt
Casual Listener
2019-04-20 2:00:15 PM
2023-05-18 3:32:12 PM
bfteach
Regular
39717 Views
19 replies
1 likes
music stops

39717 Views
19 replies
1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

Goodman
Spotify Legend
2012-07-19 10:29:25 AM
165539 Views
0 replies
35 likes
Mac

165539 Views
0 replies
35 likes

Ability to View All Playlist Followers

A while ago, I changed my playlist covers to just one single picture instead of the 4 grid. I now want to change it back to the 4 grid cover but, all it shows is to replace the image, not remove it. Help?

analisalove
Newbie
A while ago, I changed my playlist covers to just one single picture instead of the 4 grid. I now want to change it back to the 4 grid cover but, all it shows is to replace the image, not remove it. ...
2018-02-01 5:05:56 AM
2018-02-01 6:19:32 PM
phan_times
Community Legend
494 Views
3 replies
0 likes

494 Views
3 replies
0 likes

Leaking file pointers (ports)?

It seems that Spotify is leaking file pointers/ports?See attached screendump from Activity Monitor (Disk) OS X Version 10.11.6 (15G19009)Spotify Version 1.0.73.345.g6c9971ef Output from open file and ports./ /Applications/Spotify.app/Contents/MacOS/S...

Powha
Regular
It seems that Spotify is leaking file pointers/ports? See attached screendump from Activity Monitor (Disk) OS X Version 10.11.6 (15G19009) Spotify Version 1.0.73.345.g6c9971ef ...
2018-02-01 12:33:11 PM
574 Views
0 replies
0 likes

574 Views
0 replies
0 likes

Superuser Contribution Looking for Help

Im With A Band that has songs on Spotify. I suppose they were connected when I registered the songs with CD BABY.The information on the albums is not complete and there are other songs from other artists mashed into our profile. Wondering how i can u...

Fiddlestix
Casual Listener
Im With A Band that has songs on Spotify. I suppose they were connected when I registered the songs with CD BABY. The information on the albums is not complete and there are other songs from other a...
2018-01-25 12:03:44 AM
2018-02-01 12:22:04 PM
Melody
Spotify
335 Views
1 replies
0 likes

335 Views
1 replies
0 likes

Superuser Contribution Need Help

Im With A Band that has songs on Spotify. I suppose they were connected when I registered the songs with CD BABY.The information on the albums is not complete and there are other songs from other artists mashed into our profile. Wondering how i can u...

Fiddlestix
Casual Listener
Im With A Band that has songs on Spotify. I suppose they were connected when I registered the songs with CD BABY. The information on the albums is not complete and there are other songs from other a...
2018-01-25 12:04:59 AM
2018-02-01 12:20:05 PM
Melody
Spotify
350 Views
1 replies
0 likes

350 Views
1 replies
0 likes

Solved!! Can't see friend activity

I don't know if it is the update or an error on my computer but I can't see what my friends have previously listened. I can only see what they are listening if they are listening at the moment. Is there a way to fix that or is the update?

yaboiiiiiii
Regular
I don't know if it is the update or an error on my computer but I can't see what my friends have previously listened. I can only see what they are listening if they are listening at the moment. ...
2018-01-31 11:43:19 AM
2018-02-01 11:00:27 AM
user-removed
Not applicable
7417 Views
5 replies
2 likes

7417 Views
5 replies
2 likes

2 devices won't sync

Hi.I use one Premium account on my iPhone and on my MacBook.Only a few days ago it was like I listened to some music on one of these devices - and the other one showed exactly the same thing.That means, that I could listen on my MacBook, put the musi...

pofa
Casual Listener
Hi. I use one Premium account on my iPhone and on my MacBook. Only a few days ago it was like I listened to some music on one of these devices - and the other one showed exactly the same thing....
2018-01-31 7:25:22 PM
2018-01-31 7:38:24 PM
phan_times
Community Legend
375 Views
1 replies
0 likes

375 Views
1 replies
0 likes

Cant see Playlists in Context Menu

Brief description of the issue:When right click on a song abd i want to add this song to a specific playlist, i cant sse my playlists. Only the "create new playlist" function.After listening to songs a few minutes some playlists can be selected (not ...

mrcl
Newbie
Brief description of the issue: When right click on a song abd i want to add this song to a specific playlist, i cant sse my playlists. Only the "create new playlist" function. After listening to s...
2018-01-31 6:29:58 PM
404 Views
0 replies
0 likes

404 Views
0 replies
0 likes

Automatic playlists creation from all albums?

Hi,I've just hit the stupid 10.000 limit within my music library. I only keep full albums in it.I have 2 opions now:1/ Cancel subscribtion and go to Apple Music, or2/ Have all my music (albums) 'moved' to playlists, because there is no limit on the n...

vderoy
Music Fan
Hi, I've just hit the stupid 10.000 limit within my music library. I only keep full albums in it. I have 2 opions now: 1/ Cancel subscribtion and go to Apple Music, or 2/ Have all my music ...
2018-01-31 1:00:26 PM
2018-01-31 3:54:40 PM
vderoy
Music Fan
1079 Views
2 replies
1 likes
Albums
limit
Playlists

1079 Views
2 replies
1 likes

Friend feed no longer shows up

Is this an error on the side of my laptop or with spotify?

Riku6
Newbie
Is this an error on the side of my laptop or with spotify?
2018-01-31 1:34:25 PM
2018-01-31 2:55:08 PM
user-removed
Not applicable
441 Views
2 replies
0 likes

441 Views
2 replies
0 likes

Cannot connect to a device chromecast mac desktop app

I am unable to connect to my chromecast (same wifi) from my mac desktop app. When I connect with my phone, sometimes the desktop app shows the connection to chromecast. But it will never show the chromecast without first connecting my phone. THIS IS ...

daviswhitehead
Newbie
I am unable to connect to my chromecast (same wifi) from my mac desktop app. When I connect with my phone, sometimes the desktop app shows the connection to chromecast. But it will never show the chr...
2018-01-30 12:16:57 AM
2018-01-31 8:40:56 AM
IguanaSetup
Community Legend
1661 Views
1 replies
4 likes
Mac Desktop App

1661 Views
1 replies
4 likes

A bug for all platforms - cant turn off autostart

This bug exists on Windows 10 UWP, Windows 10 desktop, and macOS (yeah I'm a developer and I know the difference, and YES it does exist on all of these, and YES I have all 3 of these platforms and experience this bug on each despite reloading on thes...

StealthKK
Regular
This bug exists on Windows 10 UWP, Windows 10 desktop, and macOS (yeah I'm a developer and I know the difference, and YES it does exist on all of these, and YES I have all 3 of these platforms and ex...
2018-01-31 5:30:47 AM
2018-01-31 5:38:19 AM
phan_times
Community Legend
593 Views
1 replies
0 likes

593 Views
1 replies
0 likes

iTunes to Spotify

I have a pretty large iTunes library and want to move it all over to Spotify. I've downloaded the spotify desktop app, selected iTunes from the appropriate spotify settings as the source of my music but all I get access to are my playlists and not my...

Asif67
Newbie
I have a pretty large iTunes library and want to move it all over to Spotify. I've downloaded the spotify desktop app, selected iTunes from the appropriate spotify settings as the source of my music ...
2018-01-30 9:07:07 PM
2018-01-30 12:01:25 AM
Mgamer
Music Fan
563 Views
1 replies
0 likes

563 Views
1 replies
0 likes

Solved!! Albums not able to play them!

Hi there i search sometimes albums, i find them, play them but after a while you can't play them anymore!Is this intended?Best Hochenkeit

hochenkeit
Regular
Hi there i search sometimes albums, i find them, play them but after a while you can't play them anymore! Is this intended? Best Hochenkeit
2018-01-28 1:26:50 PM
2018-01-30 9:39:39 PM
phan_times
Community Legend
714 Views
5 replies
0 likes

714 Views
5 replies
0 likes

Weird Alphabetical Sorting Issue

So I like to keep my song list organized alphabetically by artist. Before adding songs from The 1975's album from 2016, I had no issues. However, a very strange issue occurs when I add any more than 1 song from the album to my song list- despite bein...

wrrryyyssoftly
Casual Listener
So I like to keep my song list organized alphabetically by artist. Before adding songs from The 1975's album from 2016, I had no issues. However, a very strange issue occurs when I add an...
2018-01-30 6:20:34 PM
276 Views
0 replies
0 likes

276 Views
0 replies
0 likes

Very slow to load

I'm on a macbook pro using High Sierra 10.13.2 and Spotify takes an age to load with spinning wheel and an inability to navigate menus (sometimes there are even 2 spinning wheels!) Often I have to force quit and start again. I don't have any problems...

skybunkerboy
Casual Listener
I'm on a macbook pro using High Sierra 10.13.2 and Spotify takes an age to load with spinning wheel and an inability to navigate menus (sometimes there are even 2 spinning wheels!) Often I have to fo...
2017-12-11 10:14:21 AM
2018-01-30 10:30:52 AM
skybunkerboy
Casual Listener
513 Views
1 replies
1 likes

513 Views
1 replies
1 likes

Solved!! Highly unstable Spotify

Hello,So for months I've been battleing my Spotify app on my macbook, the problem being that it at any time might randomly switch into Offline mode, even though I have internet connection (this being quite poor in my city, but always present when Spo...

Victorfisker
Newbie
Hello, So for months I've been battleing my Spotify app on my macbook, the problem being that it at any time might randomly switch into Offline mode, even though I have internet connection (t...
2018-01-29 11:40:48 AM
2018-01-30 3:45:43 AM
phan_times
Community Legend
2142 Views
1 replies
0 likes

2142 Views
1 replies
0 likes

I am a premium member. I cannot download songs, I have no album art, settings cannot be saved.

In addition, I cannot reach spotify support online at all. I keep getting the message that says "Het! Lokks like your'e offline. We've made sure you can still read some of our articles.

sbryant6
Casual Listener
In addition, I cannot reach spotify support online at all. I keep getting the message that says "Het! Lokks like your'e offline. We've made sure you can still read some of our articles.
2018-01-30 1:27:00 AM
2018-01-30 2:33:46 AM
phan_times
Community Legend
457 Views
3 replies
0 likes

457 Views
3 replies
0 likes

Solved!! STATS STATS STATS

please tell me i'm wrong - there is absolutely no way to know to which artist i've listen to the most in 2017, or last month, or ever. or which track, or playslit, or how much time did i spend listning to music on spotify. all the data that Spotify h...

shaiBLN
Music Fan
please tell me i'm wrong - there is absolutely no way to know to which artist i've listen to the most in 2017, or last month, or ever. or which track, or playslit, or how much time did i spend l...
2018-01-29 9:48:55 PM
2018-01-29 11:55:13 PM
Bethany_Dawn
Community Legend
1431 Views
7 replies
0 likes

1431 Views
7 replies
0 likes

Unable to drag songs to playlists

In the past week or so, the functionality to drag tracks from Songs to Playlists has stopped working.

pbhurley
Newbie
In the past week or so, the functionality to drag tracks from Songs to Playlists has stopped working.
2018-01-27 12:12:13 AM
2018-01-29 12:27:39 PM
Oscar
Music Fan
393 Views
2 replies
0 likes

393 Views
2 replies
0 likes

Desktop Mac App Performance is absolutely atrocious

Hi Spotify, This has been going on far too long. The persistant cache building and reindexing/rebuilding is rendering my desktop app almost useless. I have to go and find the folder, wipe it and restart Spotify manually. This quick fix worked for a w...

jkseconde
Casual Listener
Hi Spotify, This has been going on far too long. The persistant cache building and reindexing/rebuilding is rendering my desktop app almost useless. I have to go and find the folder, wipe it...
2017-11-22 11:06:15 AM
2018-01-29 11:39:49 AM
jkseconde
Casual Listener
739 Views
3 replies
1 likes

739 Views
3 replies
1 likes

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