Help - Desktop (Mac)

Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:40:52 PM
2024-03-14 3:41:33 PM
MattSuda
Spotify Star
4168 Views
1 replies
0 likes

4168 Views
1 replies
0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

MattSuda
Spotify Star
2023-06-26 9:00:58 AM
2023-06-26 9:01:14 AM
MattSuda
Spotify Star
6292 Views
1 replies
0 likes

6292 Views
1 replies
0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:09:54 PM
2023-04-29 10:41:09 PM
MattSuda
Spotify Star
4287 Views
1 replies
3 likes

4287 Views
1 replies
3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

mariomrt
Casual Listener
2019-04-20 2:00:15 PM
2023-05-18 3:32:12 PM
bfteach
Regular
40947 Views
19 replies
1 likes
music stops

40947 Views
19 replies
1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

Goodman
Spotify Legend
2012-07-19 10:29:25 AM
166303 Views
0 replies
35 likes
Mac

166303 Views
0 replies
35 likes

Cannot add to playlist

Recently have a issue where nested playlists are not shown when trying to add a track - see attached - only become an issue recently and the only change I am aware of making lately was increasing the audio quality - any ideas ??

gsmith70
Casual Listener
Recently have a issue where nested playlists are not shown when trying to add a track - see attached - only become an issue recently and the only change I am aware of making lately was increasing the...
2018-01-07 10:32:26 AM
484 Views
0 replies
0 likes

484 Views
0 replies
0 likes

New releases

No New releases

Pverhoeven-nl
Newbie
No New releases
2018-01-06 11:51:00 AM
2018-01-07 10:21:25 AM
MattSuda
Spotify Star
307 Views
1 replies
0 likes

307 Views
1 replies
0 likes

Spotify suddenly stopped working after working fine for months. I have a macbookpro OS X 10.7.

I have tried reinstalling the spotify app for my mac, etc. but nothing has helped. Any ideas?

JeffLilienthal
Newbie
I have tried reinstalling the spotify app for my mac, etc. but nothing has helped. Any ideas?
2018-01-06 8:24:03 PM
352 Views
0 replies
0 likes

352 Views
0 replies
0 likes

Connect not showing devices

Hi I have my marantz receiver signed up for spoitfy and when I hover mouse over devices it says "Devices available" but I can't see them or find a way to see them. What is going on? Can anyone help before I cancel and go back to apple music which I d...

johnah5
Casual Listener
Hi I have my marantz receiver signed up for spoitfy and when I hover mouse over devices it says "Devices available" but I can't see them or find a way to see them. What is going on? Ca...
2018-01-06 6:59:29 PM
291 Views
0 replies
0 likes

291 Views
0 replies
0 likes

Wrong/Inconsistent version of "Bad Romance" by Lady Gaga

I was listening to Lady Gaga's song Bad Romance and noticed that the version on the album "The Fame Monster" (2010-Gaga has long black hair on the cover) is a poorly-mixed DJ version with added effects, DJ overdubs, and harmonies. This is not a versi...

thoover90
Newbie
I was listening to Lady Gaga's song Bad Romance and noticed that the version on the album "The Fame Monster" (2010-Gaga has long black hair on the cover) is a poorly-mixed DJ version w...
2018-01-06 4:06:44 AM
329 Views
0 replies
0 likes

329 Views
0 replies
0 likes

When I right-click a song to add it to a playlist, some of the playlists won't appear or won'taccept

Like the title says: I try to add a song and some of the playlists won't show up or the folders will say they're empty. If I try to manually drag it onto the playlist, the ones that weren't appearing will simply not highlight and even if I let go, th...

sevebrandis
Regular
Like the title says: I try to add a song and some of the playlists won't show up or the folders will say they're empty. If I try to manually drag it onto the playlist, the ones that weren't appearing...
2018-01-03 4:18:08 AM
2018-01-05 3:17:33 PM
gressjl
Newbie
842 Views
4 replies
1 likes

842 Views
4 replies
1 likes

Not able to play a song I click and continue to play to Queue

Hello community, I have a bug on my spotify account. I am not able anymore to play a song I want. Spotify play only the queue or "next up" but not the song I select.I am sure the problem is link to my account because I have uninstall and clear the ca...

Chocobob
Newbie
Hello community, I have a bug on my spotify account. I am not able anymore to play a song I want. Spotify play only the queue or "next up" but not the song I select. I am sure the problem i...
2018-01-05 2:43:44 PM
261 Views
0 replies
0 likes

261 Views
0 replies
0 likes

Bug: Playlist resets to first song after every song played

This bug happens to me regularly, and is simply obnoxious. Please fix it as soon as possible. macOS client 1.0.54.1079.g3809528e, which should be the latest update. Connected to Sonos via "connect to device". 1) I have a playlist of 334 tracks, I sta...

silversidedown
Music Fan
This bug happens to me regularly, and is simply obnoxious. Please fix it as soon as possible. macOS client 1.0.54.1079.g3809528e, which should be the latest update. Connected to Sonos via "conne...
2017-05-17 3:51:44 AM
2018-01-05 2:22:38 PM
Edefrel
Casual Listener
943 Views
2 replies
2 likes
Mac

943 Views
2 replies
2 likes

Starting or Quitting Spotify disables Logitech Wireless Ergonomic Mouse

Brief description of the issue:I have a Logitech m570 wireless trackball mouse (https://www.target.com/p/logitech-m570-wireless-trackball-mouse-gray-910-003283/-/A-14450355?ref=tgt_adv_XS000000&AFID=google_pla_df&CPNG=PLA_Electronics+Shopping&adgroup...

alickrxu
Newbie
Brief description of the issue: I have a Logitech m570 wireless trackball mouse (https://www.target.com/p/logitech-m570-wireless-trackball-mouse-gray-910-003283/-/A-14450355?ref=tgt_adv_XS000000&amp...
2018-01-04 9:31:54 PM
290 Views
0 replies
0 likes

290 Views
0 replies
0 likes

Visual freeze but playback continues

No matter what I'm listening to, be it music or podcasts, Spotify keeps freezing visually (ie can't scroll, the time progress bar doesn't change, etc) but the playback continues. 10-15 seconds later it unfreezes. It's not a catastrophic issue but it ...

jaysoncp
Newbie
No matter what I'm listening to, be it music or podcasts, Spotify keeps freezing visually (ie can't scroll, the time progress bar doesn't change, etc) but the playback continues. 10-15 seconds later ...
2018-01-04 12:16:24 PM
300 Views
0 replies
0 likes

300 Views
0 replies
0 likes

Playlist custom image and description not appearing when linking

When I tried to share my playlist the custom image was gone as was my description. Does anybody know how to fix this? I'd like to share my playlist, but I'd prefer it if my customization to it appeared before I share. Thanks

alien_grrrl
Casual Listener
When I tried to share my playlist the custom image was gone as was my description. Does anybody know how to fix this? I'd like to share my playlist, but I'd prefer it if my customization to it appear...
2018-01-04 1:59:06 AM
285 Views
0 replies
0 likes

285 Views
0 replies
0 likes

Impossible to listen to a song

Hello everyone, I’ve been a Spotify user for the last 2 years and it’s the first time I’m experiencing something like that.Basically, I can listen to every song in my titles, except a new one I just tried to download. I couldn’t find it on Spotify so...

clem-rx
Newbie
Hello everyone, I’ve been a Spotify user for the last 2 years and it’s the first time I’m experiencing something like that. Basically, I can listen to every song in my titles, except a new one I jus...
2018-01-03 7:13:49 PM
253 Views
0 replies
0 likes

253 Views
0 replies
0 likes

Solved!! Spotify (Mac) keeps STARTING by itself all the time (whilst "launch on startup" is DISABLED)

Spotify 0.8.5.1333 keeps launching by itself every time I "touch" my Mac OS X 10.8.2, for example after standby or when working on my Mac - haven't been able to figure out which program this might cause: working with browser (chrome), facebook and gm...

hagenauer
Newbie
Spotify 0.8.5.1333 keeps launching by itself every time I "touch" my Mac OS X 10.8.2, for example after standby or when working on my Mac - haven't been able to figure out which program this might ca...
2013-02-02 2:57:34 PM
2018-01-03 10:25:40 AM
user-removed
Not applicable
4606 Views
4 replies
3 likes

4606 Views
4 replies
3 likes

Don't play same songs within 7 days?

I keep hearing the same songs played again and again, even when in the "Autoplay similar songs" selection. Is there a way to only play unplayed songs within the last while. e.g. a week.So I don't overplay songs.

cloudfilms
Casual Listener
I keep hearing the same songs played again and again, even when in the "Autoplay similar songs" selection. Is there a way to only play unplayed songs within the last while. e.g. a week. So I don't o...
2018-01-03 8:16:57 AM
2018-01-03 8:24:14 AM
user-removed
Not applicable
384 Views
1 replies
1 likes

384 Views
1 replies
1 likes

Download time in 17 years?

I added two songs to my playlist tonight and the download date says "in 17 years". As far as I'm aware, time travel hasn't been invented yet. What gives?

A_nutmeg
Newbie
I added two songs to my playlist tonight and the download date says "in 17 years". As far as I'm aware, time travel hasn't been invented yet. What gives?
2018-01-03 5:29:30 AM
298 Views
0 replies
0 likes

298 Views
0 replies
0 likes

Sound quality on Mac desktop app

Love the idea of Spotify, just installed on my Macbook Pro and am doing the free 30 day premium trial. I changed the sound quality to High in preferences but it's not very good sound. I'm not running it through anything else, my Mac is connected dire...

Ginger817
Casual Listener
Love the idea of Spotify, just installed on my Macbook Pro and am doing the free 30 day premium trial. I changed the sound quality to High in preferences but it's not very good sound. I'm...
2012-09-29 9:45:59 PM
2018-01-01 6:03:16 PM
GFSinPhilly
Casual Listener
12017 Views
15 replies
0 likes

12017 Views
15 replies
0 likes

Starting Spotify with playlist after booting

Hi, I want to use my Mac Mini as a Musicplayer. When it boots it should start spotify with a playlist and start playing immediately. How can this be done? RegardsLoo

waterl00
Newbie
Hi, I want to use my Mac Mini as a Musicplayer. When it boots it should start spotify with a playlist and start playing immediately. How can this be done? Regards ...
2018-01-01 5:47:46 PM
288 Views
0 replies
0 likes

288 Views
0 replies
0 likes

Cannot add/edit Premium for Family

Hi all, I have a Premium for Family account and want to edit it. But when I try to access that page from my account I get a blank page? This is on a Mac. Any ideas? Thanks.

cheshiregooner
Newbie
Hi all, I have a Premium for Family account and want to edit it. But when I try to access that page from my account I get a blank page? This is on a Mac. Any ideas? ...
2018-01-01 2:48:08 PM
292 Views
0 replies
0 likes

292 Views
0 replies
0 likes

Solved!! Track information in Japanese only for many of Nobuyuki Tsujii's albums

Nobuyuki was a winner at the 2009 Van Cliburn competition. I'd like to listen to more of his music but many of his albums have track information in Japanese. So there's some head scratching to do if I want to figure our what is what. A sample grab of...

billclassic
Casual Listener
Nobuyuki was a winner at the 2009 Van Cliburn competition. I'd like to listen to more of his music but many of his albums have track information in Japanese. So there's some head scratching to do if ...
2017-12-31 4:44:56 PM
2018-01-01 6:56:45 AM
billclassic
Casual Listener
726 Views
2 replies
0 likes

726 Views
2 replies
0 likes

my Spotify is playing song when I don't want them to

if i pause a song it either plays the song or plays a compleaty diffrent song thats in my playlist and when I pause it it plays it again or restarts it

catjackgamer
Casual Listener
if i pause a song it either plays the song or plays a compleaty diffrent song thats in my playlist and when I pause it it plays it again or restarts it
2017-12-31 7:45:50 PM
226 Views
0 replies
0 likes

226 Views
0 replies
0 likes

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