Announcements

Help Wizard

Step 1

NEXT STEP

Desktop (Mac)

Discuss Spotify for Mac

Start a topic

Pop-up for xpui appears on app startup

Every time my desktop app starts up another window appears for https://xpui.app.spotify.com/index.html with the error:DNS_PROBE_FINISHED_NXDOMAIN The app works fine but it's incredibly annoying to have this random window appear every single time. Mac...

Music Fan

GabeDude

Casual Listener

43084 Views

65 replies

12 likes

  • 43084 Views
  • 65 replies
  • 12 likes

Solved!! Cant download Spotify on Mac OS 10.15.7

PlanPremiumCountryUnited States Of AmericaDeviceMacBook Pro (15-inch, Mid 2010)Operating SystemMac OS Catalina 10.15.7 My Question or IssueWhen I try to install Spotify the installer says "Unsupported PlatformSorry, this version of Spotify is for mac...

Newbie

Fdowns

Visitor

33641 Views

5 replies

0 likes

  • 33641 Views
  • 5 replies
  • 0 likes

Solved!! Clear recently played on home screen?

How do I clear the recently played items that appear on the home screen upon launching the desktop app? If I go into the Recently Played section and remove them there, they still show up on the home screen.

Regular

jruby

Visitor

182605 Views

12 replies

25 likes

  • 182605 Views
  • 12 replies
  • 25 likes

Superuser Contribution Extra window appearing on Dock.

On my Mac, it seems to show this extra window that says "Spotify Premium" when you get close to it. I have tried reinstalling it but it still shows up. I'm not sure if this is my computers problem or if I have updated it in the wrong way. Thank you!

Casual Listener

On my Mac, it seems to show this extra window that says "Spotify Premium" when you get close to it. I have tried reinstalling it but it still shows up. I'm not sure if this is my computers problem or...

Yordan

Moderator

7903 Views

29 replies

6 likes

  • 7903 Views
  • 29 replies
  • 6 likes

Says offline when it's online

PlanPremiumAmerica DeviceMacBook Pro My Question or IssueI have the app downloaded on my computer and i am connected to the wifi but my spotify app continues to say offline. I tried turning the connection off and on again but that did not work and I ...

Visitor

  Plan Premium America   Device MacBook Pro    My Question or Issue I have the app downloaded on my computer and i am connected to the wifi but my spotify app continues t...

Amay

Spotify Star

1140 Views

1 replies

0 likes

  • 1140 Views
  • 1 replies
  • 0 likes

Superuser Contribution I want to share my playlist

I want to share my 'favorites' with my brother. Google tells me to click the three dots at the top right of the screen and there are no dots

Visitor

I want to share my 'favorites' with my brother. Google tells me to click the three dots at the top right of the screen and there are no dots

Yordan

Moderator

619 Views

1 replies

0 likes

  • 619 Views
  • 1 replies
  • 0 likes

Superuser Contribution Audio not good

PlanPremiumCountryIndiaDeviceMacbook Pro 2021Operating SystemSonoma 14.2.1 My Question or IssueI am not able to hear clear HD music in my airpods when connecting to my mac. Can someone help me with this?

Visitor

Plan Premium Country India Device Macbook Pro 2021 Operating System Sonoma 14.2.1   My Question or Issue I am not able to hear clear HD music in my airpods when connecting to my mac. C...

Ivelina

Moderator

682 Views

1 replies

0 likes

  • 682 Views
  • 1 replies
  • 0 likes

Superuser Contribution Album missing from discography but still available when accessed via an old playlist

PlanPremiumCountryusa DeviceMacbook Pro '19 16" i9Operating Systemmacos My Question or IssueThe original Unknown Mortal Orchestra album "II" is not shown in discography, only the reissue. Why? The original one is still on the platform and able to be ...

Roadie

Plan Premium Country usa   Device Macbook Pro '19 16" i9 Operating System macos   My Question or Issue The original Unknown Mortal Orchestra album "II" is not shown in discograph...

disc_count

Roadie

1927 Views

4 replies

0 likes

  • 1927 Views
  • 4 replies
  • 0 likes

How do I stop Spotify from opening on laptop startup on my Macbook?

Sometimes Spotify just opens itself without me doing anything. The Help articles suggest going to Advanced settings, but I am unable to locate that setting. I may just have to delete Spotify from my computers and only use it on a different device.

Music Fan

Sometimes Spotify just opens itself without me doing anything. The Help articles suggest going to Advanced settings, but I am unable to locate that setting. I may just have to delete Spotify from ...

kaworu_bloodpaw

Roadie

1363 Views

1 replies

0 likes

  • 1363 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unable to add Audiobook playlists in the desktop app

PlanPremiumCountryUSA Device(Macbook Pro, 16-in. 2021)Operating System(Sonoma 14.3) My Question or IssueI can't add an audiobook to my playlist in the desktop app. The only option is to add to the Library. I can add audiobooks to my playlist the mobi...

Casual Listener

Plan Premium Country USA   Device (Macbook Pro, 16-in. 2021) Operating System (Sonoma 14.3)   My Question or Issue I can't add an audiobook to my playlist in the desktop app. The...

Eni

Moderator

663 Views

2 replies

0 likes

  • 663 Views
  • 2 replies
  • 0 likes

Superuser Contribution Something went wrong on home screen, can't search or view albums

As the title says, the home page displays "Something went wrong", clicking a liked album shows "Couldn't find that album", and search is just blank and never returns. I have tried- a clean reinstall- using a different network- a different (family) lo...

Casual Listener

As the title says, the home page displays "Something went wrong", clicking a liked album shows "Couldn't find that album", and search is just blank and never returns.   I have tried - a clean...

rosetter

Casual Listener

1237 Views

2 replies

1 likes

  • 1237 Views
  • 2 replies
  • 1 likes

Superuser Contribution Re: Specific Album Playback Error

Hi, My Spotify is also skipping, and I don't know how to fix it. Can you please tell me? I created all the playlists myself. Thank you.

Visitor

Hi,  My Spotify is also skipping, and I don't know how to fix it. Can you please tell me? I created all the playlists myself.  Thank you. 

Eni

Moderator

358 Views

1 replies

0 likes

  • 358 Views
  • 1 replies
  • 0 likes

Superuser Contribution Bluetooth / Spotify Connect issue.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueGood morning all.I recently bought a vintage Stereo and to be able to listen to Spotify throu...

Music Fan

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Good mo...

Elena

Moderator

560 Views

1 replies

0 likes

  • 560 Views
  • 1 replies
  • 0 likes

Superuser Contribution Will not display artist or album pages

When I first open Spotify, everything works normally. After time, I can click podcasts, audiobooks, and playlists from the sidebar and their contents will open into the center of the app. However if I click an artist or an album, it will begin playin...

Visitor

When I first open Spotify, everything works normally. After time, I can click podcasts, audiobooks, and playlists from the sidebar and their contents will open into the center of the app. However if ...

Elena

Moderator

818 Views

1 replies

0 likes

  • 818 Views
  • 1 replies
  • 0 likes

Superuser Contribution Mac App says im not premium so wont login

Simply didnt open the app on macbook. Asked for login, and when i did, said im not premium.PlanPremiumCountryBrasilDeviceMacbook proOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Simply didnt open the app on macbook. Asked for login, and when i did, said im not premium. Plan Premium Country Brasil Device Macbook pro Operating System (iOS 10, Android Oreo, Windows...

OscarDC

Moderator

1636 Views

3 replies

1 likes

  • 1636 Views
  • 3 replies
  • 1 likes

Parsing Bug

PlanPremiumCountryUSADeviceMacbook Pro 2021Operating SystemSonoma 14.0 My Question or IssueHere's an intern level bug to fix - the Ampersand in the title of the album displays oddly in the body text. title: "Chapter & Verse"text: "Gabby Barret's albu...

Newbie

Plan Premium Country USA Device Macbook Pro 2021 Operating System Sonoma 14.0   My Question or Issue Here's an intern level bug to fix - the Ampersand in the title of the album display...

440 Views

0 replies

0 likes

  • 440 Views
  • 0 replies
  • 0 likes

Macbook M1 Max - Black Screen / Unable to quit / Something Went Wrong Error

Hi,I have had major troubles with the Spotify Desktop app on the premium plan since I bought my MacBook Pro (16-inch, 2021) Apple M1 Max Memory 64 GB Every time I start Spotify I am greeted with a black screen that takes somewhere from 30 seconds to ...

Gig Goer

Hi, I have had major troubles with the Spotify Desktop app on the premium plan since I bought my MacBook Pro (16-inch, 2021) Apple M1 Max Memory 64 GB   Every time I start Spotify I am greete...

Thundrblaz

Casual Listener

7418 Views

21 replies

3 likes

  • 7418 Views
  • 21 replies
  • 3 likes

Superuser Contribution spotify app won't load on mac os

When I open the app, I can see all my playlists on the left side, but the main screen looks like it's continually loading. I'm not in offline mode. I've done a clean reinstall of the app; this doesn't solve the issue. When I download an older version...

Casual Listener

When I open the app, I can see all my playlists on the left side, but the main screen looks like it's continually loading. I'm not in offline mode. I've done a clean reinstall of the app; this doesn'...

Maria

Moderator

2695 Views

6 replies

0 likes

  • 2695 Views
  • 6 replies
  • 0 likes

Superuser Contribution Latest Spotify MAC App release draining CPU

Spotify for macOS (Intel). 1.2.29.605.g66a43cebMacbook 2.6 GHz 6-Core Intel Core i7. / OSX. 14.2.1 (23C71)immediately after the very latest released of Spotify, my CPU is maxxing, with Spotify consuming 90% to 104% of CPU (via Activity Monitor). Fans...

Newbie

Spotify for macOS (Intel). 1.2.29.605.g66a43ceb Macbook 2.6 GHz 6-Core Intel Core i7. / OSX. 14.2.1 (23C71) immediately after the very latest released of Spotify, my CPU is maxxing, with Spotif...

kaworu_bloodpaw

Roadie

933 Views

1 replies

1 likes

  • 933 Views
  • 1 replies
  • 1 likes

Solved!! Streaming Quality drops when I open Google Chrome on Mac Desktop App

Plan:PremiumCountry:United Kingdom Device:MacBook Pro 2019Operating System:macOS Catalina (Version 10.15.1) The Problem:When using the desktop app for Spotify on Mac with the streaming quality setting set to "Very High", or any other quality for that...

Casual Listener

Plan: Premium Country: United Kingdom   Device: MacBook Pro 2019 Operating System: macOS Catalina (Version 10.15.1)   The Problem: When using the desktop app for Spotify on Mac w...

semuu

Visitor

12330 Views

4 replies

2 likes

audio problem
desktop app
google chrome
Mac
poor quality
streaming quality
  • 12330 Views
  • 4 replies
  • 2 likes

Solved!!Superuser Contribution Can't delete a playlist

I'm using the free version of Spotify on my MacBook Pro, and for some reason, I can no longer delete playlists. I go into the playlist, click on the (...) button under the playlist title, and click "delete" from the drop down menu. Nothing happens. T...

Visitor

I'm using the free version of Spotify on my MacBook Pro, and for some reason, I can no longer delete playlists. I go into the playlist, click on the (...) button under the playlist title, and click "...

sandi_c

Visitor

54733 Views

36 replies

3 likes

Delete Playlist
Mac Book
Troubleshooting
  • 54733 Views
  • 36 replies
  • 3 likes

Solved!! How are the public playlists sorted on your profile? (Desktop)

When someone (or yourself) clicks on your profile, you can look at their public playlists. However I cant seem to find any organizational aspect to how these playlists are order. It would even be nice to be able to order them yourself so you can put ...

Music Fan

When someone (or yourself) clicks on your profile, you can look at their public playlists. However I cant seem to find any organizational aspect to how these playlists are order. It would even be nic...

Chels8

Visitor

47438 Views

8 replies

9 likes

Mac
  • 47438 Views
  • 8 replies
  • 9 likes

Solved!!Superuser Contribution SPOTIFY NOT WORKING AFTER UPDATING TO macOS Catalina 10.15.6

PlanPremiumCountryIndonesiaDevice(MacBook Air 2017)Operating System(macOS Catalina 10.15.6) My Question or IssueI just finished installing Mac OS Catalina, and each time I try to open Spotify, the icon jumps like normal as if it’s about to open, and ...

Regular

Plan Premium Country Indonesia Device (MacBook Air 2017) Operating System (macOS Catalina 10.15.6)   My Question or Issue I just finished installing Mac OS Catalina, and each time I tr...

dcarrete

Casual Listener

45342 Views

22 replies

1 likes

  • 45342 Views
  • 22 replies
  • 1 likes