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Pop-up for xpui appears on app startup

Every time my desktop app starts up another window appears for https://xpui.app.spotify.com/index.html with the error:DNS_PROBE_FINISHED_NXDOMAIN The app works fine but it's incredibly annoying to have this random window appear every single time. Mac...

Music Fan

GabeDude

Casual Listener

44405 Views

65 replies

12 likes

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Solved!! Cant download Spotify on Mac OS 10.15.7

PlanPremiumCountryUnited States Of AmericaDeviceMacBook Pro (15-inch, Mid 2010)Operating SystemMac OS Catalina 10.15.7 My Question or IssueWhen I try to install Spotify the installer says "Unsupported PlatformSorry, this version of Spotify is for mac...

Newbie

Fdowns

Visitor

34848 Views

5 replies

0 likes

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Solved!! Clear recently played on home screen?

How do I clear the recently played items that appear on the home screen upon launching the desktop app? If I go into the Recently Played section and remove them there, they still show up on the home screen.

Regular

jruby

Visitor

186529 Views

12 replies

25 likes

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Superuser Contribution Re: Issue about the Spotify Community Website

Hello this is my 1st visit to the SPOTIFY forum so apologies if I have misplaced this question: I am a co user with my partner and a week ago I am no longer able to play my playlist in sequence (as I have before) but the next song jumps to a random s...

Visitor

Hello this is my 1st visit to the SPOTIFY forum so apologies if I have misplaced this question: I am a co user with my partner and a week ago I am no longer able to play my playlist in sequence (as I...

Susan_GP

Moderator

496 Views

1 replies

0 likes

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Superuser Contribution Every song says 'Spotify can't play this song right now'

PlanFreeCountryUS DeviceMacbook Air 2015 My Question or IssueFor the last week or two, every time I try to listen to music on the web player a message comes up saying that Spotify can't play that song right now. It happens to every song, not just a p...

Newbie

Plan Free Country US   Device Macbook Air 2015   My Question or Issue For the last week or two, every time I try to listen to music on the web player a message comes up saying that...

Vasil

Moderator

4158 Views

3 replies

0 likes

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Superuser Contribution Why is my Spotify webplayer just a black screen as soon as I log in?

My webplayer has always worked fine but a few weeks ago, I stopped being able to use it on Safari because as soon as I clicked on the link, it would take me to the webplayer page but it would be black. A few days ago, I got Google Chrome and I've pla...

Casual Listener

My webplayer has always worked fine but a few weeks ago, I stopped being able to use it on Safari because as soon as I clicked on the link, it would take me to the webplayer page but it would be blac...

Yordan

Moderator

3221 Views

4 replies

0 likes

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[Unsolved] Desktop "Couldn't find that page" and Open at Login Error

PlanPremium CountryPortugal Device(Mac Mini M1 2020) Operating System(MacOS Monterrey 12.0.1) I've had this issue for over a week. I'm posting now because I found a solve that works for me. EDIT: The solve worked for a day, on two separate installati...

Newbie

  Plan Premium   Country Portugal   Device (Mac Mini M1 2020)   Operating System (MacOS Monterrey 12.0.1)   I've had this issue for over a week. I'm posting now ...

jhh87

Newbie

5529 Views

2 replies

4 likes

loading
open at login
Resolved
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Solved!!Superuser Contribution Error code: Accesspoint: 31 - Spodify can not detect internet connection

PlanPremium DuoDevice(iMacbook Pro Operating SystemiOS 10, My Question or IssueSpotify can not detect my internet connection. I have 207mbps connection and no issues with any other applications. I deleted Spotify app from ios and reinstalled. Now I a...

Casual Listener

Plan Premium Duo Device (iMacbook Pro  Operating System iOS 10,   My Question or Issue Spotify can not detect my internet connection. I have 207mbps connection and no issues with an...

desertbaker13

Newbie

35790 Views

5 replies

2 likes

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Solved!!Superuser Contribution The artist profiles are not loading

PlanPremiumCountryUKDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueOn both the Mac app and the IOS app, the artist profiles are not loading.Using:Spotify for macOS ...

Casual Listener

Plan Premium Country UK Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue On both the Mac ...

Ivelina

Moderator

1061 Views

3 replies

0 likes

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Superuser Contribution Podcasts auto-mark as played, then unmark themselves

MBA M1/2020Spotify for macOS (Apple Silicon)1.2.31.1205.g4d59ad7c This behavior just started in the last few weeks. If I pause/stop a podcast episode near the end of it's run-time, Spotify automatically marks the ep as played. Unfortunately, that "pl...

Newbie

MBA M1/2020 Spotify for macOS (Apple Silicon) 1.2.31.1205.g4d59ad7c   This behavior just started in the last few weeks.   If I pause/stop a podcast episode near the end of it's run-ti...

Ivelina

Moderator

783 Views

1 replies

0 likes

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Superuser Contribution Wrapped on profile

I'd like Spotify Wrapped to appear on profiles so that users can view the wrapped of other users.

Regular

I'd like Spotify Wrapped to appear on profiles so that users can view the wrapped of other users.

Eni

Moderator

913 Views

1 replies

0 likes

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Superuser Contribution Extra window appearing on Dock.

On my Mac, it seems to show this extra window that says "Spotify Premium" when you get close to it. I have tried reinstalling it but it still shows up. I'm not sure if this is my computers problem or if I have updated it in the wrong way. Thank you!

Casual Listener

On my Mac, it seems to show this extra window that says "Spotify Premium" when you get close to it. I have tried reinstalling it but it still shows up. I'm not sure if this is my computers problem or...

Yordan

Moderator

8140 Views

29 replies

6 likes

  • 8140 Views
  • 29 replies
  • 6 likes

Says offline when it's online

PlanPremiumAmerica DeviceMacBook Pro My Question or IssueI have the app downloaded on my computer and i am connected to the wifi but my spotify app continues to say offline. I tried turning the connection off and on again but that did not work and I ...

Visitor

  Plan Premium America   Device MacBook Pro    My Question or Issue I have the app downloaded on my computer and i am connected to the wifi but my spotify app continues t...

Amay

Spotify Star

1168 Views

1 replies

0 likes

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Superuser Contribution I want to share my playlist

I want to share my 'favorites' with my brother. Google tells me to click the three dots at the top right of the screen and there are no dots

Visitor

I want to share my 'favorites' with my brother. Google tells me to click the three dots at the top right of the screen and there are no dots

Yordan

Moderator

632 Views

1 replies

0 likes

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Superuser Contribution Audio not good

PlanPremiumCountryIndiaDeviceMacbook Pro 2021Operating SystemSonoma 14.2.1 My Question or IssueI am not able to hear clear HD music in my airpods when connecting to my mac. Can someone help me with this?

Visitor

Plan Premium Country India Device Macbook Pro 2021 Operating System Sonoma 14.2.1   My Question or Issue I am not able to hear clear HD music in my airpods when connecting to my mac. C...

Ivelina

Moderator

704 Views

1 replies

0 likes

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Superuser Contribution Album missing from discography but still available when accessed via an old playlist

PlanPremiumCountryusa DeviceMacbook Pro '19 16" i9Operating Systemmacos My Question or IssueThe original Unknown Mortal Orchestra album "II" is not shown in discography, only the reissue. Why? The original one is still on the platform and able to be ...

Roadie

Plan Premium Country usa   Device Macbook Pro '19 16" i9 Operating System macos   My Question or Issue The original Unknown Mortal Orchestra album "II" is not shown in discograph...

disc_count

Roadie

2023 Views

4 replies

0 likes

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How do I stop Spotify from opening on laptop startup on my Macbook?

Sometimes Spotify just opens itself without me doing anything. The Help articles suggest going to Advanced settings, but I am unable to locate that setting. I may just have to delete Spotify from my computers and only use it on a different device.

Music Fan

Sometimes Spotify just opens itself without me doing anything. The Help articles suggest going to Advanced settings, but I am unable to locate that setting. I may just have to delete Spotify from ...

kaworu_bloodpaw

Roadie

1401 Views

1 replies

0 likes

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Superuser Contribution Unable to add Audiobook playlists in the desktop app

PlanPremiumCountryUSA Device(Macbook Pro, 16-in. 2021)Operating System(Sonoma 14.3) My Question or IssueI can't add an audiobook to my playlist in the desktop app. The only option is to add to the Library. I can add audiobooks to my playlist the mobi...

Casual Listener

Plan Premium Country USA   Device (Macbook Pro, 16-in. 2021) Operating System (Sonoma 14.3)   My Question or Issue I can't add an audiobook to my playlist in the desktop app. The...

Eni

Moderator

701 Views

2 replies

0 likes

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Superuser Contribution Something went wrong on home screen, can't search or view albums

As the title says, the home page displays "Something went wrong", clicking a liked album shows "Couldn't find that album", and search is just blank and never returns. I have tried- a clean reinstall- using a different network- a different (family) lo...

Casual Listener

As the title says, the home page displays "Something went wrong", clicking a liked album shows "Couldn't find that album", and search is just blank and never returns.   I have tried - a clean...

rosetter

Casual Listener

1274 Views

2 replies

1 likes

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Superuser Contribution Re: Specific Album Playback Error

Hi, My Spotify is also skipping, and I don't know how to fix it. Can you please tell me? I created all the playlists myself. Thank you.

Visitor

Hi,  My Spotify is also skipping, and I don't know how to fix it. Can you please tell me? I created all the playlists myself.  Thank you. 

Eni

Moderator

368 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Bluetooth / Spotify Connect issue.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueGood morning all.I recently bought a vintage Stereo and to be able to listen to Spotify throu...

Music Fan

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Good mo...

Elena

Moderator

579 Views

1 replies

0 likes

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Superuser Contribution Will not display artist or album pages

When I first open Spotify, everything works normally. After time, I can click podcasts, audiobooks, and playlists from the sidebar and their contents will open into the center of the app. However if I click an artist or an album, it will begin playin...

Visitor

When I first open Spotify, everything works normally. After time, I can click podcasts, audiobooks, and playlists from the sidebar and their contents will open into the center of the app. However if ...

Elena

Moderator

839 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Mac App says im not premium so wont login

Simply didnt open the app on macbook. Asked for login, and when i did, said im not premium.PlanPremiumCountryBrasilDeviceMacbook proOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Simply didnt open the app on macbook. Asked for login, and when i did, said im not premium. Plan Premium Country Brasil Device Macbook pro Operating System (iOS 10, Android Oreo, Windows...

OscarDC

Moderator

1659 Views

3 replies

1 likes

  • 1659 Views
  • 3 replies
  • 1 likes