Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Desktop (Mac)

Discuss Spotify for Mac

Start a topic

Forum Posts

Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 5968 Views
  • 1 replies
  • 0 likes
  • 5968 Views
  • 1 replies
  • 0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 7904 Views
  • 1 replies
  • 0 likes
  • 7904 Views
  • 1 replies
  • 0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 5615 Views
  • 1 replies
  • 3 likes
  • 5615 Views
  • 1 replies
  • 3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

  • Casual Listener
  • bfteach
  • Regular
  • 43512 Views
  • 19 replies
  • 1 likes
  • music stops
  • 43512 Views
  • 19 replies
  • 1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

  • Spotify Legend
  • 167919 Views
  • 0 replies
  • 35 likes
  • Mac
  • 167919 Views
  • 0 replies
  • 35 likes

Problem with the Playlist Song Search Function

PlanPremiumCountryCanada DeviceMacbook pro 13 inch m2Operating SystemMacOS My Question or Issue Issue with the playlist song search function. There is a bug I believe. Whenever I try to search a song within the playlist, It finds it, but then when I ...

  • Newbie
  • Plan Premium Country Canada   Device Macbook pro 13 inch m2 Operating System MacOS   My Question or Issue   Issue with the playlist song search function. There is a bug I b...
  • 328 Views
  • 0 replies
  • 0 likes
  • 328 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Playback stutters on OSX. Stops stuttering when making Spotify window active.

Im having issues with Spotify on OSX desktop.The playback stutters constantly when the Spotify window is not my active window. The problem stops when Spotify is the active window on my screen. This does not sound like a connection issue to me. I am h...

  • Visitor
  • Im having issues with Spotify on OSX desktop. The playback stutters constantly when the Spotify window is not my active window. The problem stops when Spotify is the active window on my screen. &nb...
  • radiofreecalifornia
  • Newbie
  • 14345 Views
  • 17 replies
  • 3 likes
  • Mac
  • 14345 Views
  • 17 replies
  • 3 likes

How To Fix Spotify Error 101

Here are some troubleshooting tips for fixing Spotify error 101:Restart Spotify: Fully close out of the Spotify app on your device and restart it. This can help clear out any temporary bugs.Update Spotify: Make sure you have the latest version of the...

  • Casual Listener
  • Here are some troubleshooting tips for fixing Spotify error 101: Restart Spotify: Fully close out of the Spotify app on your device and restart it. This can help clear out any temporary bugs. Upda...
  • 1902 Views
  • 0 replies
  • 1 likes
  • 1902 Views
  • 0 replies
  • 1 likes

More Devices (Airplay and Bluetooth) option has disappeared

Spotify desktop app for Mac version being used: 1.1.20.510.g7d28aaaa I have noticed (possibly with this newest version) that the option of "More Devices" in the desktop app previously available (where the Spotify Connect options for playback are stil...

  • Casual Listener
  • Spotify desktop app for Mac version being used: 1.1.20.510.g7d28aaaa   I have noticed (possibly with this newest version) that the option of "More Devices" in the desktop app previously a...
  • bjurry
  • Newbie
  • 610 Views
  • 1 replies
  • 1 likes
  • 610 Views
  • 1 replies
  • 1 likes

Superuser Contribution View Friend Activity not working since last update

PlanPremiumCountry - USADevice(iMac)Operating System(MacOS Ventura ) My Question or IssueMy View > Friend Activity has not been working at all since the most recent update of Spotify on the Mac (version Spotify for macOS (Apple Silicon) 1.2.18.999.g9...

  • Regular
  • Plan Premium Country - USA Device (iMac) Operating System (MacOS Ventura )   My Question or Issue My View > Friend Activity has not been working at all since the most recent update o...
  • Joan
  • Moderator
  • 540 Views
  • 3 replies
  • 0 likes
  • 540 Views
  • 3 replies
  • 0 likes

Superuser Contribution Accidentally removed song from discovery playlist, want to readd

I accidentally clicked 'remove' from Discover Weekly playlist, and was notified Spotify won't recommend songs like this anymore (opposite what I want!). How can I undo this?

  • Visitor
  • I accidentally clicked 'remove' from Discover Weekly playlist, and was notified Spotify won't recommend songs like this anymore (opposite what I want!). How can I undo this?
  • rathx90
  • Newbie
  • 3790 Views
  • 2 replies
  • 0 likes
  • 3790 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Issues Playing to External Speaker

PlanPremium CountryUnited States DeviceSamsung Galaxy S21 & Macbook Pro M1 Operating SystemAndroid 13 & MacOS Ventura My Question or IssueI listen to Spotify almost everyday while working. For over a year, I've been successfully using Spotify to play...

  • Casual Listener
  • Plan Premium   Country United States   Device Samsung Galaxy S21 & Macbook Pro M1   Operating System Android 13 & MacOS Ventura   My Question or Issue I liste...
  • Susan_GP
  • Moderator
  • 1073 Views
  • 2 replies
  • 0 likes
  • External Speakers
  • 1073 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Collaborative playlist, can't see the username of who added song.(Spotify for Mac)

Hello. I have a collaborative playlist and before it used to show the song, artist, album, username and length of the song....but now im unable to see the username option so i don't know who added the songs. Ive been trying to search for this online ...

  • Casual Listener
  • Hello. I have a collaborative playlist and before it used to show the song, artist, album, username and length of the song....but now im unable to see the username option so i don't know who added th...
  • miyaov
  • Newbie
  • 5816 Views
  • 7 replies
  • 0 likes
  • Mac
  • 5816 Views
  • 7 replies
  • 0 likes

Using spotify web through MenubarX

PlanPremiumCountryNorwayDeviceMacbook ProOperating SystemMacOS My Question or IssueHey y'all. I prefer having Spotify web in my menu bar as opposed to opening the full application. But it won't let me access my library on web. It just shows a message...

  • Regular
  • Plan Premium Country Norway Device Macbook Pro Operating System MacOS   My Question or Issue Hey y'all. I prefer having Spotify web in my menu bar as opposed to opening the full applic...
  • Maxim
  • Spotify Star
  • 575 Views
  • 3 replies
  • 0 likes
  • 575 Views
  • 3 replies
  • 0 likes

Superuser Contribution How to view exact date a song was added to a playlist

 PlanPremiumDeviceMacBook Pro 2019Operating SystemmacOS Monterey (12.2) Is there a way to view the exact date that a song was added to a playlist instead of the vague "[...] weeks ago"? It's only possible to see the exact date for songs added to a pl...

Screen Shot 2023-08-27 at 12.13.08 AM.png Screen Shot 2023-08-27 at 12.16.12 AM.png
  • Casual Listener
  •   Plan Premium Device MacBook Pro 2019 Operating System macOS Monterey (12.2)   Is there a way to view the exact date that a song was added to a playlist instead of the vague "[...] week...
  • Yordan
  • Moderator
  • 6878 Views
  • 1 replies
  • 2 likes
  • 6878 Views
  • 1 replies
  • 2 likes

Solved!!Superuser Contribution Reorganize my Playlist by alphabetical order

Plan: Student Premium Country: U.S. My Question or Issue: I want to reorganize my list of playlist that I followed and created so I can access them easier. Any tips on how I can do that? Thanks!

  • Newbie
  •   Plan: Student Premium    Country: U.S.    My Question or Issue: I want to reorganize my list of playlist that I followed and created so I can access them easier. Any t...
  • SlothWolverine
  • Visitor
  • 2518 Views
  • 7 replies
  • 0 likes
  • 2518 Views
  • 7 replies
  • 0 likes

[Mac Desktop] Spotify Window can't be unminified

Premium/USA DeviceMacbook Pro Early 2015 Operating SystemMac Os Catlina 10.15.5 (19F101) My Question or Issue After some period of time minified Spotify window can't be opened again, "Show all windows" option shows it as a transparent window(screensh...

  • Casual Listener
  • Premium/USA   Device Macbook Pro Early 2015   Operating System Mac Os Catlina 10.15.5 (19F101)   My Question or Issue   After some period of time minified Spotify w...
  • scientific1
  • Visitor
  • 885 Views
  • 5 replies
  • 0 likes
  • 885 Views
  • 5 replies
  • 0 likes

Superuser Contribution I can't login to my app errorcode 409

I have a Premium Individual plan but when I'm trying to login I'm getting an error message that tells me that the app is only available for premium users

  • Casual Listener
  • I have a Premium Individual plan but when I'm trying to login I'm getting an error message that tells me that the app is only available for premium users
  • Dian
  • Spotify Legend
  • 485 Views
  • 1 replies
  • 0 likes
  • 485 Views
  • 1 replies
  • 0 likes

The desktop app is complete garbage.

I'm only posting this as a heads up to other users. Thanks for the free service, but I'm done now. Bye Spotify.

  • Newbie
  • I'm only posting this as a heads up to other users.    Thanks for the free service, but I'm done now. Bye Spotify.
  • duncsterable
  • Newbie
  • 1394 Views
  • 2 replies
  • 0 likes
  • Mac
  • 1394 Views
  • 2 replies
  • 0 likes

Superuser Contribution problemas con la actualización número 1.2.17.834.g26ee1129

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issuela última actualización [1.2.17.834.g26ee1129] parece [parece] que no va todo lo fina que deb...

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue la últi...
  • Akodar
  • Casual Listener
  • 914 Views
  • 2 replies
  • 0 likes
  • Connect
  • 914 Views
  • 2 replies
  • 0 likes

Superuser Contribution I've subscribed to Premium Individual and am still getting ads

I am getting ads and also the Calm app telling me to breathe - lol. Very frustrating. Have logged out and in and no difference.

  • Visitor
  • I am getting ads and also the Calm app telling me to breathe - lol. Very frustrating. Have logged out and in and no difference.
  • Not applicable
  • 393 Views
  • 3 replies
  • 0 likes
  • 393 Views
  • 3 replies
  • 0 likes

Friend Activity not working after new Mac interface update.

No matter whether Friend Activity is toggled on or off in settings in this new update, the Friend Activity will not appear. I have tried quitting and restarting the app, as well as restarting my computer. This new update is full of glitches and was n...

  • Roadie
  • No matter whether Friend Activity is toggled on or off in settings in this new update, the Friend Activity will not appear. I have tried quitting and restarting the app, as well as restarting my comp...
  • ick1999
  • Regular
  • 524 Views
  • 2 replies
  • 0 likes
  • 524 Views
  • 2 replies
  • 0 likes

Spotify for Desktop saying I don't have premium and wont let me log in

PlanFamily Premium CountryUSA Device(Macbook Pro, late 2019) My Question or Issue:I have had Spotify Premium for over 7 years now. My subscription has not changed. Looking at my account on both my iPhone and a web browser on my Macbook, my family pre...

  • Visitor
  • Plan Family Premium   Country USA   Device (Macbook Pro, late 2019)   My Question or Issue: I have had Spotify Premium for over 7 years now. My subscription has not changed. ...
  • Maxim
  • Spotify Star
  • 741 Views
  • 1 replies
  • 0 likes
  • 741 Views
  • 1 replies
  • 0 likes

Solved!! Albums and tracks disabling, then no-longer findable on Spotify (coming up as "no results found")

Hi. An album I had saved has now disappeared. It started some weeks ago when the tracks on the iPhone version were diabled (greyed out) and wouldn't play. Then this spread to some views (but all) of the album on the MacBook version. The a track was d...

  • Newbie
  • Hi. An album I had saved has now disappeared. It started some weeks ago when the tracks on the iPhone version were diabled (greyed out) and wouldn't play. Then this spread to some views (but all...
  • Wanderlust_Pilgrim33
  • Regular
  • 675 Views
  • 2 replies
  • 0 likes
  • Mac
  • 675 Views
  • 2 replies
  • 0 likes

App saying I’m restricted for premium users

PlanPremiumCountry DeviceMacBook it’s from like 2021 Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue errorcode:access point:22 trying to log in on my Mac, but I’m getting that error code when trying logging in and I have ...

  • Visitor
  •   Plan Premium Country   Device MacBook it’s from like 2021  Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   errorcode:acce...
  • jevon99
  • Visitor
  • 1446 Views
  • 1 replies
  • 0 likes
  • 1446 Views
  • 1 replies
  • 0 likes