Help - Desktop (Mac)

Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:40:52 PM
2024-03-14 3:41:33 PM
MattSuda
Spotify Star
2760 Views
1 replies
0 likes

2760 Views
1 replies
0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

MattSuda
Spotify Star
2023-06-26 9:00:58 AM
2023-06-26 9:01:14 AM
MattSuda
Spotify Star
5200 Views
1 replies
0 likes

5200 Views
1 replies
0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:09:54 PM
2023-04-29 10:41:09 PM
MattSuda
Spotify Star
3716 Views
1 replies
3 likes

3716 Views
1 replies
3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

mariomrt
Casual Listener
2019-04-20 2:00:15 PM
2023-05-18 3:32:12 PM
bfteach
Regular
39717 Views
19 replies
1 likes
music stops

39717 Views
19 replies
1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

Goodman
Spotify Legend
2012-07-19 10:29:25 AM
165539 Views
0 replies
35 likes
Mac

165539 Views
0 replies
35 likes

waiting waiting... PC and IOS both showing a green waiting circle

im tring to give my son a code for a family account but both his phone and the PC have a green waiting circle when we follow the email link to his account, please help!windows 10. IOS. the PC app will log him in fine but not sure where to add the cod...

chriiss
Newbie
im tring to give my son a code for a family account but both his phone and the PC have a green waiting circle when we follow the email link to his account, please help! windows 10. IOS. the P...
2017-09-21 1:55:31 PM
276 Views
0 replies
0 likes

276 Views
0 replies
0 likes

Local albums splitting up in collection

Hi there, I added all my local files to my collection, but A LOT of the albums are split - i have a few tracks of an album sepeate from the others (there's a screenshot if you want).... This is really annoying - any fix?

egreisman
Casual Listener
Hi there, I added all my local files to my collection, but A LOT of the albums are split - i have a few tracks of an album sepeate from the others (there's a screenshot if you want).... This is reall...
2013-11-01 11:03:33 AM
2017-09-21 3:58:09 AM
winterwulf
Regular
917 Views
5 replies
1 likes
Windows

917 Views
5 replies
1 likes

Solved!! HELP, SPOTIFY WON'T QUIT!

I'm running Mac OSX 10.6.8, and have th latest version of spotify but in the last couple of days it has just frozen up and it wont let me quit the application. When I click on it to open all the options at the top have disappeared and won't let me se...

KiasahSanusi
Casual Listener
I'm running Mac OSX 10.6.8, and have th latest version of spotify but in the last couple of days it has just frozen up and it wont let me quit the application. When I click on it to open all the opti...
2012-07-19 11:23:42 AM
2017-09-20 12:02:02 AM
hannahedaw
Newbie
48334 Views
26 replies
3 likes

48334 Views
26 replies
3 likes

Superuser Contribution Syncing Local Files to Android, apparently new problem

I had my local files synced to my Andriod until about a week ago, at which point (for reasons beyond my comprehension) all my downloaded playlists on my phone were no longer downloaded. Since then, I have been unable to sync my local files to my phon...

Derantol
Newbie
I had my local files synced to my Andriod until about a week ago, at which point (for reasons beyond my comprehension) all my downloaded playlists on my phone were no longer downloaded. Since then, I...
2017-09-09 8:14:00 AM
2017-09-20 11:09:05 AM
scratcher221
Newbie
486 Views
1 replies
1 likes

486 Views
1 replies
1 likes

Solved!! Why does it only play one song in playlist then always move to new playlist?

I am new to Spotify. I have so far only two bands. have one band in one playlist and another in another playlist. Whenever I play one song from one list, when the song's over it always starts playing a song from the other list. Why won't it play the ...

Shores
Casual Listener
I am new to Spotify. I have so far only two bands. have one band in one playlist and another in another playlist. Whenever I play one song from one list, when the song's over it always starts playing...
2013-01-29 5:21:24 PM
2017-09-20 1:30:37 AM
lizzie7
Casual Listener
19582 Views
6 replies
0 likes

19582 Views
6 replies
0 likes

Double Loading Spinners

This is a bug I have noticed today. It happens when you click on a playlist. When the playlist isn't instant you see two one when you initially click and then the other appears. My coworkers and I notice this only on mac os 10.11.6 desktop app.

jscherbe
Music Fan
This is a bug I have noticed today. It happens when you click on a playlist. When the playlist isn't instant you see two one when you initially click and then the other appears. My coworkers...
2017-09-19 10:15:13 PM
217 Views
0 replies
2 likes
Mac

217 Views
0 replies
2 likes

Favourite, Like or Star a song?

Hi all, I have tried to do some forum searching but all the topics I come across are from 2014, so, here goes; Very. very new to Spotify migrating over from Google Music where you could 'thump up' specific songs you like a feature that appears to be ...

thesnootyfox
Casual Listener
Hi all, I have tried to do some forum searching but all the topics I come across are from 2014, so, here goes; Very. very new to Spotify migrating over from Google Music where you c...
2016-07-27 5:07:43 AM
2017-09-19 4:28:24 AM
user-removed
Not applicable
3765 Views
2 replies
6 likes
Windows

3765 Views
2 replies
6 likes

Spotify on OS X doesn't restore as a full screen app [BUG]

I tried to file this in the bug topic, but it wouldn't let me create a new post. On the redesigned Spotify (black interface) OS X desktop app, it no longer restores as a full screen app. In the previous version(s) if it was a full screened app, you q...

danmandle
Regular
I tried to file this in the bug topic, but it wouldn't let me create a new post. On the redesigned Spotify (black interface) OS X desktop app, it no longer restores as a full screen app. I...
2014-04-17 4:20:43 PM
2017-09-18 11:15:46 PM
danmandle
Regular
2618 Views
14 replies
29 likes
Mac

2618 Views
14 replies
29 likes

Create similar playlist

Hi, unfortunately the function "create a similar playlist" (maybe not the exact translation into English) when you perform a right click on one of your playlists does not work any more. I click on it and wait, but nothing happens. Does anybody know w...

SCW90
Newbie
Hi, unfortunately the function "create a similar playlist" (maybe not the exact translation into English) when you perform a right click on one of your playlists does not work any more. I cl...
2017-09-02 11:22:51 AM
2017-09-18 6:11:29 PM
maurice_ichi
Roadie
895 Views
2 replies
2 likes

895 Views
2 replies
2 likes

Can I import the offline songs that I backed up?

I recently moved abroad to a country where all internet access is paid for per GB. Before I left, I had 15GB of downloaded/offline music which I backed up on an external hard drive just by copying over the folder that it was stored in. After getting ...

MackZanta
Newbie
I recently moved abroad to a country where all internet access is paid for per GB. Before I left, I had 15GB of downloaded/offline music which I backed up on an external hard drive just by copying ov...
2017-09-18 10:50:17 AM
303 Views
0 replies
0 likes

303 Views
0 replies
0 likes

Local mp3 files aren't syncing to iPhone 6

My local mp3 files can be played on spotify on my computer but not on the iPhone 6. They show up along with the other files being synced for offline play, but they are grayed out and not able to be played. How can I fix this problem?

max_lefar
Casual Listener
My local mp3 files can be played on spotify on my computer but not on the iPhone 6. They show up along with the other files being synced for offline play, but they are grayed out ...
2014-12-13 9:47:45 PM
2017-09-17 2:39:43 PM
Paulo23
Roadie
3636 Views
5 replies
1 likes
Mac

3636 Views
5 replies
1 likes

spotify keeps saving songs on its own?

Im having a problem where I'll be listening to spotify, and then the song will stop and multiple Spotify Media Players will pop up and several songs will line up to start playing. I've had songs, albums, and playlists saved afterwards that I've never...

morgandwayne87
Newbie
Im having a problem where I'll be listening to spotify, and then the song will stop and multiple Spotify Media Players will pop up and several songs will line up to start playing. I've had songs, alb...
2017-09-15 4:13:35 PM
209 Views
0 replies
0 likes

209 Views
0 replies
0 likes

REMOVE TOUCH BAR ICON!

This is so infuriating, and I'm hoping theres a way (via plist files or whatever) to fix it... Spotify force-adds an icon to the 'collapsed' view of the clamshell view of the touch bar (the one you can customize). This wouldn't be bad if their custom...

Tallboy
Casual Listener
This is so infuriating, and I'm hoping theres a way (via plist files or whatever) to fix it... Spotify force-adds an icon to the 'collapsed' view of the clamshell view of the touch bar (the ...
2016-12-24 3:13:37 AM
2017-09-15 3:53:37 PM
aburwash
Newbie
2712 Views
4 replies
2 likes
Mac

2712 Views
4 replies
2 likes

This track is unavailable. If it's on your computer, you can try to import it again.

There are two tracks (at least that I know of), which Spotify was able to play in the beginning. However, since a few days, I can't play them anymore. They do appear in my list of Local Files and there's no problem of playing them with any other kind...

Pironi
Newbie
There are two tracks (at least that I know of), which Spotify was able to play in the beginning. However, since a few days, I can't play them anymore. They do appear in my list of Local Files and the...
2017-09-15 2:34:59 PM
233 Views
0 replies
0 likes

233 Views
0 replies
0 likes

Solved!! Fel användare visas

När jag skulle gå in på Spotify via min frus mobil, så använde jag mina inloggningsuppgifter. Troligen har jag sagt ja på fel ställe, för nu visas alltid hennes Facebookprofilbild uppe i högerhörnet, när jag är inloggad på Spotify med mina uppgifter,...

Christer1957
Casual Listener
När jag skulle gå in på Spotify via min frus mobil, så använde jag mina inloggningsuppgifter. Troligen har jag sagt ja på fel ställe, för nu visas alltid hennes Facebookprofilbild uppe i högerhörnet,...
2012-06-15 9:01:03 AM
2017-09-15 9:11:43 AM
luciablond
Newbie
792 Views
3 replies
0 likes

792 Views
3 replies
0 likes

An Awesome Spotify Extension!

Hi everyone! I made an extension for Spotify that allows you to bind your own custom global hotkeys to control Spotify when not in focus. It really made my listening experience a lot better, so I figure I'd share it with other people to see how they ...

ivanshen
Newbie
Hi everyone! I made an extension for Spotify that allows you to bind your own custom global hotkeys to control Spotify when not in focus. It really made my listening experience a lot better,...
2016-09-21 8:14:41 PM
2017-09-14 5:32:58 PM
Stophy
Newbie
759 Views
1 replies
0 likes
Mac

759 Views
1 replies
0 likes

Delete artists from the library that I dont follow

As the title says, I dont follow a lot of artists nor have music downloaded from them and they still appear on my library. Its hard that 20 plus artists appear on my list that I dont even listen to and cant find how to delete them from it.Come on Spo...

LuiRomero
Newbie
As the title says, I dont follow a lot of artists nor have music downloaded from them and they still appear on my library. Its hard that 20 plus artists appear on my list that I dont even listen to a...
2017-09-14 9:42:42 AM
259 Views
0 replies
0 likes

259 Views
0 replies
0 likes

Help!!!!!!!!!!!!

"I am trying to add an mp3 of all time low clean to my Spotify playlist but it's not working.. help!!!!!"

habohajumonji
Newbie
"I am trying to add an mp3 of all time low clean to my Spotify playlist but it's not working.. help!!!!!"
2017-09-13 10:48:35 PM
228 Views
0 replies
0 likes

228 Views
0 replies
0 likes

Can't thumb tracks in Spotify Premium (Windows and Mac)

Is there some trick to liking a song on Spotify? I seem to remember seeing thumb icons to the left and right of the transport controls for a brief moment in one of the versions months ago, but... have they moved somewhere secret?

Photon123
Gig Goer
Is there some trick to liking a song on Spotify? 🙂 I seem to remember seeing thumb icons to the left and right of the transport controls for a brief moment in one of the versions months ago...
2017-09-13 9:32:46 PM
211 Views
0 replies
0 likes
Mac
Windows

211 Views
0 replies
0 likes

[All Platforms] Daily Mixes Disappearing

I had 4 Daily Mixes and I listened to all of them regularly. As of about a week ago, whenever I click on "Your Daily Mix" either on my desktop (Windows) or my iPhone, it automatically shows My Daily Mix 1, it looks like the other 3 disappeared. I lis...

ivarngizteb
Newbie
I had 4 Daily Mixes and I listened to all of them regularly. As of about a week ago, whenever I click on "Your Daily Mix" either on my desktop (Windows) or my iPhone, it automatically shows My Daily ...
2017-04-16 8:39:11 PM
2017-09-12 2:36:13 PM
burrowsea
Newbie
397 Views
1 replies
0 likes

397 Views
1 replies
0 likes

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