Help Wizard

Step 1

NEXT STEP

Desktop (Mac)

Discuss Spotify for Mac

Start a topic

Forum Posts

Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 539 Views
  • 1 replies
  • 0 likes
  • 539 Views
  • 1 replies
  • 0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 3146 Views
  • 1 replies
  • 0 likes
  • 3146 Views
  • 1 replies
  • 0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 2260 Views
  • 1 replies
  • 3 likes
  • 2260 Views
  • 1 replies
  • 3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

  • Casual Listener
  • bfteach
  • Regular
  • 37061 Views
  • 19 replies
  • 1 likes
  • music stops
  • 37061 Views
  • 19 replies
  • 1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

  • Spotify Legend
  • 163778 Views
  • 0 replies
  • 34 likes
  • Mac
  • 163778 Views
  • 0 replies
  • 34 likes

Offline Songs

Why can't I make songs available offline? I mean the actual song tab... So it's like a normal music library where I don't have to continusly stream each song I want to listen too. I'm not that interested in making individual playlists and having to g...

  • Casual Listener
  • Why can't I make songs available offline? I mean the actual song tab... So it's like a normal music library where I don't have to continusly stream each song I want to listen too. I'm not that i...
  • 212 Views
  • 0 replies
  • 1 likes
  • Mac
  • 212 Views
  • 0 replies
  • 1 likes

When Connected to Device - Current Song is NOT Highlighted

I am using Spotify player on Mac. I've already tried reinstalling Spotify with your instruction, but it doesn't help. This problem occurs only when I connect to my Bose device and play it like that. In that case currently playing song is not highligh...

  • Visitor
  • I am using Spotify player on Mac. I've already tried reinstalling Spotify with your instruction, but it doesn't help.   This problem occurs only when I connect to my Bose device and play it li...
  • 196 Views
  • 0 replies
  • 0 likes
  • Mac
  • 196 Views
  • 0 replies
  • 0 likes

Spotify crashes other apps on OSX

Hello,Both on my computers (Mac Pro and Macbook Air) and my partner's (Macbook Pro), having spotify run alongside Photoshop (and some other apps) causes those apps to crash rather frequently. ie. I'll have photoshop crash every hour with Spotify on a...

  • Regular
  • Hello, Both on my computers (Mac Pro and Macbook Air) and my partner's (Macbook Pro), having spotify run alongside Photoshop (and some other apps) causes those apps to crash rather frequently. ie. I...
  • Kingturtles
  • Regular
  • 341 Views
  • 3 replies
  • 0 likes
  • Mac
  • 341 Views
  • 3 replies
  • 0 likes

Solved!! Memory leak on Mac OS 10.11.5

Hi folks,I have been using spotify desktop client on my Mac. And I have noticed interesting thing recently: application wrote around 30 Gb to disk storage. There are a few screens attached.DISK CPU Network

spotify_usage.png spotify_usage2.png spotify_usage3.png
  • Regular
  • Hi folks, I have been using spotify desktop client on my Mac. And I have noticed interesting thing recently: application wrote around 30 Gb to disk storage. There are a few screens attached. DI...
  • Bittencourt
  • Spotify Star
  • 2948 Views
  • 8 replies
  • 0 likes
  • Mac
  • 2948 Views
  • 8 replies
  • 0 likes

"Can't play track" after computer wakes up from sleep

Hi there,I'm seeing an issue with resuming play after my computer has been asleep for a while. More or less every time my computer has gone to sleep (with Spotify open), and I wake it up and try to resume the Spotify track I was on, Spotify says "Can...

  • Newbie
  • Hi there, I'm seeing an issue with resuming play after my computer has been asleep for a while. More or less every time my computer has gone to sleep (with Spotify open), and I wake it up and t...
  • breakin
  • Newbie
  • 346 Views
  • 1 replies
  • 2 likes
  • Mac
  • 346 Views
  • 1 replies
  • 2 likes

Mit Premium kein neues Album abspielen

Hallo Zusammen, trotz Premium Account ( Family Paket aus Belgien) kann ich keine neuen Alben bspw. das neue von Bushido - Black Friday , welches in Deutschland erscheint, nicht streamen. Spotify sagt immer, dass diese Songs nicht verfügbar sind. Lieg...

  • Casual Listener
  • Hallo Zusammen,    trotz Premium Account ( Family Paket aus Belgien) kann ich keine neuen Alben bspw. das neue von Bushido - Black Friday , welches in Deutschland erscheint, nicht streame...
  • KINGkarki
  • Casual Listener
  • 331 Views
  • 1 replies
  • 1 likes
  • Mac
  • 331 Views
  • 1 replies
  • 1 likes

AppleScript volume doesn't sync correctly when switching devices

On Mac / Desktop, the volume will suddenly jump because volume seems to get cached incorrectly. Steps to reproduce: 1. Connect Spotify to an Amazon Echo device, start playing a song via desktop.2. Set volume directly on Spotify desktop slider to 10%,...

  • Newbie
  • On Mac / Desktop, the volume will suddenly jump because volume seems to get cached incorrectly. Steps to reproduce:   1. Connect Spotify to an Amazon Echo device, start playing a song via desk...
  • 479 Views
  • 0 replies
  • 1 likes
  • Mac
  • 479 Views
  • 0 replies
  • 1 likes

Fullscreen visualization

Hi, Am I the only one not being able to have Spotify always open in fullscreen? I'm on Mac OS X 10.9.2 running Spotify… … and the window preferences are going a bit crazy between relaunches of the desktop app. The most obvious and replicable bug is t...

Screen Shot 2014-04-13 at 11.19.31 AM.png Screen Shot 2014-04-13 at 11.15.16 AM.png
  • Regular
  • Hi,   Am I the only one not being able to have Spotify always open in fullscreen?   I'm on Mac OS X 10.9.2 running Spotify…     … and the window preference...
  • DJEF
  • Newbie
  • 6883 Views
  • 10 replies
  • 1 likes
  • Mac
  • 6883 Views
  • 10 replies
  • 1 likes

Spotify cannot load my albums and artists in my Mac desktop app

On my Mac in the Spotify desktop application my albums and artist do not load. I get an error loading albums klick the reload button. Klicking the button reload has no effect. I logged out of the Spotify application and logged in again. This has also...

  • Casual Listener
  • On my Mac in the Spotify desktop application my albums and artist do not load. I get an error loading albums klick the reload button. Klicking the button reload has no effect. I logged out of the Spo...
  • aleclarson
  • Regular
  • 1727 Views
  • 7 replies
  • 5 likes
  • Mac
  • 1727 Views
  • 7 replies
  • 5 likes

Spotify always play same song when connecting to my car

Hello!I am seeking some help concerning my spotify app. I am using the spotify app from my iphone 6, and everytime i go in my car, blutooth is automatically connected and the music from spotify plays. So far nothing unusual...The problem that i have ...

  • Newbie
  • Hello! I am seeking some help concerning my spotify app. I am using the spotify app from my iphone 6, and everytime i go in my car, blutooth is automatically connected and the music from spotify p...
  • SadikBeslija
  • Newbie
  • 8123 Views
  • 3 replies
  • 2 likes
  • Mac
  • 8123 Views
  • 3 replies
  • 2 likes

Spotify discover weekly still not updating

Spotify discover weekly started acting weird in the last few weeks. There are several topics regarding this subject, but none offer a solution that works for me and it really acts weird. 3 weeks ago: discover weekly not updated (it kept showing 7 day...

  • Newbie
  • Spotify discover weekly started acting weird in the last few weeks. There are several topics regarding this subject, but none offer a solution that works for me and it really acts weird.   3 w...
  • 326 Views
  • 0 replies
  • 0 likes
  • Mac
  • 326 Views
  • 0 replies
  • 0 likes

Local files get wrong Metadata (but play fine), syncs wrong files to mobile

I run into the following problem: I bought a Metallica concert from their website in Apple Lossless, converted it to m4a and put it in the local folder which Spotify monitors. All songs appear in Spotify, but some get the wrong metadata. They play fi...

  • Casual Listener
  • I run into the following problem: I bought a Metallica concert from their website in Apple Lossless, converted it to m4a and put it in the local folder which Spotify monitors. All songs appear in Spo...
  • 255 Views
  • 0 replies
  • 0 likes
  • Mac
  • 255 Views
  • 0 replies
  • 0 likes

Can't enable high quality streaming on my Mac, though I just upgraded to Premium

I just upgraded to Premium, but when I go to setting, trying to enable high quality streaming, the button is still unmoveable, as if I'm not premium... can someone help?

  • Casual Listener
  • I just upgraded to Premium, but when I go to setting, trying to enable high quality streaming, the button is still unmoveable, as if I'm not premium... can someone help?
  • montaverde
  • Newbie
  • 565 Views
  • 3 replies
  • 0 likes
  • Mac
  • 565 Views
  • 3 replies
  • 0 likes

Album Song Count Not Localizing Correctly

When using Spotify in another language, the localization is off when displaying the song count for an album. The string format appears to be being literally displayed, as shown below.

Screenshot 2017-05-31 18.21.05.png
  • Newbie
  • When using Spotify in another language, the localization is off when displaying the song count for an album. The string format appears to be being literally displayed, as shown below.  
  • 258 Views
  • 0 replies
  • 0 likes
  • Mac
    Windows
  • 258 Views
  • 0 replies
  • 0 likes

Memory problems on Mac

Spotify has always had a few kinks in it, but the benefits way overwhelm the negatives so I generally ignore the problems and move along. Recently, though, I am experiencing a problem that is more serious in nature. On two occasions recently, I have ...

  • Casual Listener
  • Spotify has always had a few kinks in it, but the benefits way overwhelm the negatives so I generally ignore the problems and move along.  Recently, though, I am experiencing a problem that is m...
  • esferrara
  • Newbie
  • 724 Views
  • 2 replies
  • 2 likes
  • Mac
  • 724 Views
  • 2 replies
  • 2 likes

OSX - Spotify causes long wake up from sleep times.

If I don't have Spotify open, the machine will wake up from sleep nearly instantly. If I DO have spotify open there is a 15-25 second delay where I see a black screen with only a cursor, then everything is normal. I can move the cursor while the scre...

  • Casual Listener
  • If I don't have Spotify open, the machine will wake up from sleep nearly instantly.   If I DO have spotify open there is a 15-25 second delay where I see a black screen with only a cursor, t...
  • TomMchugh
  • Newbie
  • 1524 Views
  • 4 replies
  • 0 likes
  • Mac
  • 1524 Views
  • 4 replies
  • 0 likes

How does Spotify match my local music?

Hi, I just signed up for Spoitfy Premium to give it whirl. But I have some questions. I have a somewhat large and highly organized music library in iTunes (on my Mac) and I've successfully imported all of my playlists and tracks into the desktop prog...

  • Newbie
  • Hi, I just signed up for Spoitfy Premium to give it whirl. But I have some questions.   I have a somewhat large and highly organized music library in iTunes (on my Mac) and I've successfully...
  • Jarik
  • Newbie
  • 7650 Views
  • 3 replies
  • 0 likes
  • Mac
  • 7650 Views
  • 3 replies
  • 0 likes

Name of a song i played 2 months ago?

I need to know if Spotify save a search history or something, but not only the "recently played". I search and played a song 2 months ago (using Soundhound) but now i totally forget the band´s name and song´s name, and i lost my phone after that (so,...

  • Newbie
  • I need to know if Spotify save a search history or something, but not only the "recently played".   I search and played a song 2 months ago (using Soundhound) but now i totally forget the...
  • Sebasty
  • Spotify Star
  • 489 Views
  • 1 replies
  • 0 likes
  • Mac
  • 489 Views
  • 1 replies
  • 0 likes

Spotify no longer supports Growl notifications?

Growl (2.1.3) suddenly stopped showing Spotify notifications (Macbook Air running 10.10.2, Spotify version 1.0.1.1060.gc75ebdfd). When I emailed Growl support, they told me that Spotify had "completely removed Growl support." Can anyone confirm, and ...

  • Regular
  • Growl (2.1.3) suddenly stopped showing Spotify notifications (Macbook Air running 10.10.2, Spotify version 1.0.1.1060.gc75ebdfd). When I emailed Growl support, they told me that Spotify had "com...
  • JordanJS
  • Newbie
  • 3948 Views
  • 6 replies
  • 10 likes
  • Mac
  • 3948 Views
  • 6 replies
  • 10 likes

Solved!! Keychain Not Found - Mac OS 10.6.8 (annoying pop up won't go away)

I've been running Spotify for a few weeks now previously with Leopard and I think OS 10.5.9. After videos weren't playing in Chrome I decided to upgrade to Snow Leopard 10.6.8 and now everytime I login to Spotify I repeatedly get an annoying popup sa...

  • Regular
  • I've been running Spotify for a few weeks now previously with Leopard and I think OS 10.5.9. After videos weren't playing in Chrome I decided to upgrade to Snow Leopard 10.6.8 and now everytime I log...
  • Ralfh
  • Newbie
  • 34382 Views
  • 8 replies
  • 0 likes
  • 34382 Views
  • 8 replies
  • 0 likes