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Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

  • Casual Listener
  • dtulman14
  • Casual Listener
  • 31175 Views
  • 15 replies
  • 1 likes
  • Error
    music stops
  • 31175 Views
  • 15 replies
  • 1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

  • Spotify Legend
  • 160242 Views
  • 0 replies
  • 34 likes
  • Mac
  • 160242 Views
  • 0 replies
  • 34 likes

Spotify no internet connection error 4

I totally have internet connection but Spotify mac app doesn't. I have logged out and tried to log in with Facebook but it only goes to Firefox and after a while says "You may now close this window." And nothing happens......OSX 10.10.5

  • Casual Listener
  • I totally have internet connection but Spotify mac app doesn't. I have logged out and tried to log in with Facebook but it only goes to Firefox and after a while says "You may now close this window."...
  • arnoudtraa
  • Newbie
  • 289 Views
  • 3 replies
  • 0 likes
  • Mac
  • 289 Views
  • 3 replies
  • 0 likes

Solved!! my picture is being used on a public playlist that I did not create

my picture is being used on a public playlist that I did not createWhat can I do to delete or report this?this is the link to list:https://open.spotify.com/user/spotifydiscover/playlist/6sR9mCqKqBzQO9s2XcM3Uf

  • Visitor
  • my picture is being used on a public playlist that I did not create What can I do to delete or report this? this is the link to list: https://open.spotify.com/user/spotifydiscover/playlist/6sR9mCq...
  • rbhirsch1
  • Newbie
  • 1590 Views
  • 2 replies
  • 0 likes
  • Mac
  • 1590 Views
  • 2 replies
  • 0 likes

Solved!! Spotify doesn"t start with Yosemite

Hi everyone! Since I updated my Macbook to OS X Yosemite my spotify doesn't even start. After breefly showing the LogIn screen it shuts down. I also can't reinstall spotify, because the installer won't start. It's the same problem there. I have a pre...

  • Regular
  • Hi everyone!   Since I updated my Macbook to OS X Yosemite my spotify doesn't even start. After breefly showing the LogIn screen it shuts down. I also can't reinstall spotify, because the in...
  • floyd831
  • Casual Listener
  • 18337 Views
  • 39 replies
  • 0 likes
  • Mac
  • 18337 Views
  • 39 replies
  • 0 likes

Inconsistent Library Throughout Devices

For example, I will be logged in on my iPad, delete a song from my music. Then I will be logged onto my computer and that song is still in my library.Is there a way to make my library consistant between my iphone, ipad, and desktop?

  • Casual Listener
  • For example, I will be logged in on my iPad, delete a song from my music. Then I will be logged onto my computer and that song is still in my library. Is there a way to make my library consista...
  • 88 Views
  • 0 replies
  • 0 likes
  • Mac
  • 88 Views
  • 0 replies
  • 0 likes

Problem using Spotify and a Wacom tablet at the same time

I am listening to a personal list in Spotify, using the tablet and suddenly the tablet freezes and the iMac gets really slow. The only way how to bring the iMac back is shutting down Spotify, and it takes quite a long time to do it so. Does anybody e...

  • Newbie
  • I am listening to a personal list in Spotify, using the tablet and suddenly the tablet freezes and the iMac gets really slow. The only way how to bring the iMac back is shutting down Spotify, and it ...
  • 627 Views
  • 0 replies
  • 0 likes
  • Mac
  • 627 Views
  • 0 replies
  • 0 likes

Log in

Okay my spotify was offline and when i went online to search for new songs spotify logged me out saying that i can only use it abroad for 14 days, im not even abroad but okay I went on the website to change the country and it doesnt want to log in wi...

  • Casual Listener
  • Okay my spotify was offline and when i went online to search for new songs spotify logged me out saying that i can only use it abroad for 14 days, im not even abroad but okay I went on the website to...
  • SirPulpje
  • Casual Listener
  • 156 Views
  • 2 replies
  • 0 likes
  • Mac
  • 156 Views
  • 2 replies
  • 0 likes

Spotify premium

So I clicked on one of your ads on Instagram to get Spotify for 99 cents. I was currently on the Spotify premium free trial. I filled out the information and stuff to get the premium for 99 cents. When I finished it said congrats you now have premium...

  • Newbie
  • So I clicked on one of your ads on Instagram to get Spotify for 99 cents. I was currently on the Spotify premium free trial. I filled out the information and stuff to get the premium for 99 cents. Wh...
  • osornios
  • Spotify Star
  • 164 Views
  • 1 replies
  • 0 likes
  • Mac
  • 164 Views
  • 1 replies
  • 0 likes

No sound, but song is playing - Happens after every output-switch

Everytime i switch output on OS X. That means, plugging in headphones, pulling out headphones, activating airplay som OS X, and disconnecting airplay, Spotify won't play any sound. I can see the scrubber sliding, but no sound(but i CAN hear system-so...

  • Newbie
  • Everytime i switch output on OS X. That means, plugging in headphones, pulling out headphones, activating airplay som OS X, and disconnecting airplay, Spotify won't play any sound. I can see the scru...
  • Ravier
  • Newbie
  • 512 Views
  • 4 replies
  • 4 likes
  • Mac
  • 512 Views
  • 4 replies
  • 4 likes

"Can't play current track" banner whenever audio route changes or Mac wakes up from sleep.

Sometimes when audio route changes, but also fairly regularly when waking my Mac from sleep, Spotify will complain about not being able to play the current track. Restarting the app is the only way to restore functionality.

  • Spotify Legend
  •   Sometimes when audio route changes, but also fairly regularly when waking my Mac from sleep, Spotify will complain about not being able to play the current track.  Restarting the app is ...
  • bgerstle
  • Spotify Legend
  • 311 Views
  • 2 replies
  • 0 likes
  • Mac
  • 311 Views
  • 2 replies
  • 0 likes

Potential Bug: Top level folders only play first sub-folder's playlists when double clicked

Hey Team, Sharing a potential bug that's been in the release version of the mac desktop client for a while now. I'm probably an edge case user, but sharing anyway in case anyone else is running into this as well. Thanks! OS/Client Versions: Mac: 10.1...

  • Newbie
  • Hey Team,   Sharing a potential bug that's been in the release version of the mac desktop client for a while now. I'm probably an edge case user, but sharing anyway in case anyone else is runn...
  • 98 Views
  • 0 replies
  • 0 likes
  • Mac
  • 98 Views
  • 0 replies
  • 0 likes

Saved albums disappeared

I have SAVED albums and songs. They showed on my iPhone ibut not on my computer. Now all my saved content has disappeared from my computer.if I log out and log in as suggested in the FAQs the albums dont reappear.Is this issue been worked on?Thanx

  • Casual Listener
  • I have SAVED albums and songs. They showed on my iPhone ibut not on my computer. Now all my saved content has disappeared from my computer. if I log out and log in as suggested in the FAQs the a...
  • 145 Views
  • 0 replies
  • 0 likes
  • Mac
  • 145 Views
  • 0 replies
  • 0 likes

How do I import itunes playlist?

Seriously.I'm looking at this https://support.spotify.com/us/using_spotify/playlists/import-playlists-from-itunes/but when I go the FILE there is no iTunes import... And I do have share library in iTunes enabled. What's going on?I tried this on Mac a...

  • Newbie
  • Seriously. I'm looking at this https://support.spotify.com/us/using_spotify/playlists/import-playlists-from-itunes/ but when I go the FILE there is no iTunes import... And I do have share libr...
  • 118 Views
  • 0 replies
  • 0 likes
  • Mac
    Windows
  • 118 Views
  • 0 replies
  • 0 likes

Bought Spotify premium but app says my account is free

I bought a Spotify premium subscription on my phone but the app says my account is still free. I paid for premium features, I want what I paid for. I tried every solution possible nothing is working. Can someone please help me

  • Newbie
  • I bought a Spotify premium subscription on my phone but the app says my account is still free. I paid for premium features, I want what I paid for. I tried every solution possible nothing is working....
  • 116 Views
  • 0 replies
  • 0 likes
  • Mac
  • 116 Views
  • 0 replies
  • 0 likes

AppleScript: play track not working with local tracks

Hi, Play Track is not working(not doing anything) with local tracks. It used to work before..Example: tell application "Spotify" play track "spotify:local:::testsong:184" end tellCan you fix it? Thanks

  • Regular
  • Hi,   Play Track is not working(not doing anything) with local tracks. It used to work before.. Example:   tell application "Spotify" play track "spotify:local:::testsong:184" end tel...
  • apoorvkhatreja
  • Newbie
  • 900 Views
  • 1 replies
  • 2 likes
  • Mac
  • 900 Views
  • 1 replies
  • 2 likes

Connecting.... message at startup

Hello Guys, I've been a premium users for a while now and recently I switched to the family plan and since then I've noticed that every single time I launch spotify (no matter what platform/device) it takes almost 10-20 seconds to connect. I really n...

  • Regular
  • Hello Guys,   I've been a premium users for a while now and recently I switched to the family plan and since then I've noticed that every single time I launch spotify (no matter what platform/...
  • JohnnyBGood
  • Regular
  • 190 Views
  • 2 replies
  • 0 likes
  • Mac
    Windows
  • 190 Views
  • 2 replies
  • 0 likes

Paid for £0.99 premium trial 3months but stopped working after 1 week

Hi guys, I signed up for the 3 months of spotify preimum for £0.99p on the 29/5/16 however, in my receipts page it says 'none' in payment and now its asking me to sign up for premium again. It looks like they've only signed me up for the 7d free prei...

  • Newbie
  • Hi guys,   I  signed up for the 3 months of spotify preimum for £0.99p on the 29/5/16 however, in my receipts page it says 'none' in payment and now its asking me to sign up for premium...
  • 169 Views
  • 0 replies
  • 1 likes
  • Mac
  • 169 Views
  • 0 replies
  • 1 likes

Offline track number limit!!!

Whats the number of tracks I can have offline per device?I'm getting this annoying error about the limit in the iOS app.Are u guys @spotify not planning to increse the limit? Just like Gmail constantly increases the storage space

  • Newbie
  • Whats the number of tracks I can have offline per device? I'm getting this annoying error about the limit in the iOS app. Are u guys @spotify not planning to increse the limit? Just like Gmail cons...
  • user-removed
  • Not applicable
  • 155 Views
  • 1 replies
  • 0 likes
  • Mac
  • 155 Views
  • 1 replies
  • 0 likes

Solved!! now playing won't show up

my "now playing" thing won't show up in the bottom left hand corner. it's jsut a black screen and it says spotify in both places whre it should have the name of the artist and the name of the song. is there any way i can fix this?

  • Casual Listener
  • my "now playing" thing won't show up in the bottom left hand corner. it's jsut a black screen and it says spotify in both places whre it should have the name of the artist and the name of the song. i...
  • colorsfdetogrey
  • Casual Listener
  • 756 Views
  • 2 replies
  • 0 likes
  • Mac
  • 756 Views
  • 2 replies
  • 0 likes