Help - Desktop (Mac)

Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:40:52 PM
2024-03-14 3:41:33 PM
MattSuda
Spotify Star
4197 Views
1 replies
0 likes

4197 Views
1 replies
0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

MattSuda
Spotify Star
2023-06-26 9:00:58 AM
2023-06-26 9:01:14 AM
MattSuda
Spotify Star
6321 Views
1 replies
0 likes

6321 Views
1 replies
0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:09:54 PM
2023-04-29 10:41:09 PM
MattSuda
Spotify Star
4295 Views
1 replies
3 likes

4295 Views
1 replies
3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

mariomrt
Casual Listener
2019-04-20 2:00:15 PM
2023-05-18 3:32:12 PM
bfteach
Regular
40984 Views
19 replies
1 likes
music stops

40984 Views
19 replies
1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

Goodman
Spotify Legend
2012-07-19 10:29:25 AM
166316 Views
0 replies
35 likes
Mac

166316 Views
0 replies
35 likes

Solved!! Close, Minimize, and Maximize buttons are gone on macOS High Sierra

You have to use keyboard shortcuts or the top menu (Window -> Close) to close, minimize, or maximize the window since the three buttons are missing after the macOS High Sierra Developer Preview update (https://developer.apple.com/download/)

12174969780
Casual Listener
You have to use keyboard shortcuts or the top menu (Window -> Close) to close, minimize, or maximize the window since the three buttons are missing after the macOS High Sierra Developer Preview up...
2017-06-06 9:35:20 PM
2017-06-22 4:16:43 AM
jbd00
Regular
20989 Views
5 replies
6 likes
Mac

20989 Views
5 replies
6 likes

Solved!! Crashing on startup/search issues

Hi all, A number of users are experiencing some Spotify issues at the moment - crashing on startup, search not working, etc. Could you help us out by posting the following info: -- Operating system(s) affected -- Version of Spotify -- Country Thanks ...

Adam
Roadie
Hi all, A number of users are experiencing some Spotify issues at the moment - crashing on startup, search not working, etc. Could you help us out by posting the following info:...
2013-07-04 3:29:16 PM
2017-06-21 8:16:23 PM
Ingrid8
Casual Listener
18919 Views
291 replies
2 likes
Mac
Windows

18919 Views
291 replies
2 likes

Superuser Contribution "Aktueller Song kann nicht abgespielt werden" - Songs not playing on Mac

It's a common error as I read in other issues from different people. I cleaned the cache, I removed all other sources for songs, I even reinstalled the client. Problem persists. Spotify doesn't want to play songs on my Mac. When I change to different...

lightwaver
Newbie
It's a common error as I read in other issues from different people. I cleaned the cache, I removed all other sources for songs, I even reinstalled the client. Problem persists. Spotify doesn't...
2017-06-14 8:44:57 AM
2017-06-21 3:10:51 AM
Alfredo
Roadie
1569 Views
1 replies
0 likes
Mac

1569 Views
1 replies
0 likes

Offline Songs

Why can't I make songs available offline? I mean the actual song tab... So it's like a normal music library where I don't have to continusly stream each song I want to listen too. I'm not that interested in making individual playlists and having to g...

crappyspotify2
Casual Listener
Why can't I make songs available offline? I mean the actual song tab... So it's like a normal music library where I don't have to continusly stream each song I want to listen too. I'm not that i...
2017-06-19 1:29:27 PM
245 Views
0 replies
1 likes
Mac

245 Views
0 replies
1 likes

When Connected to Device - Current Song is NOT Highlighted

I am using Spotify player on Mac. I've already tried reinstalling Spotify with your instruction, but it doesn't help. This problem occurs only when I connect to my Bose device and play it like that. In that case currently playing song is not highligh...

user-removed
Visitor
I am using Spotify player on Mac. I've already tried reinstalling Spotify with your instruction, but it doesn't help. This problem occurs only when I connect to my Bose device and play it li...
2017-06-18 5:27:21 AM
223 Views
0 replies
0 likes
Mac

223 Views
0 replies
0 likes

Spotify crashes other apps on OSX

Hello,Both on my computers (Mac Pro and Macbook Air) and my partner's (Macbook Pro), having spotify run alongside Photoshop (and some other apps) causes those apps to crash rather frequently. ie. I'll have photoshop crash every hour with Spotify on a...

freshsisyphus
Regular
Hello, Both on my computers (Mac Pro and Macbook Air) and my partner's (Macbook Pro), having spotify run alongside Photoshop (and some other apps) causes those apps to crash rather frequently. ie. I...
2017-05-29 7:59:54 PM
2017-06-14 3:15:05 AM
Kingturtles
Regular
418 Views
3 replies
0 likes
Mac

418 Views
3 replies
0 likes

Solved!! Memory leak on Mac OS 10.11.5

Hi folks,I have been using spotify desktop client on my Mac. And I have noticed interesting thing recently: application wrote around 30 Gb to disk storage. There are a few screens attached.DISK CPU Network

amisiuryk
Regular
Hi folks, I have been using spotify desktop client on my Mac. And I have noticed interesting thing recently: application wrote around 30 Gb to disk storage. There are a few screens attached. DI...
2016-07-12 4:53:30 PM
2017-06-11 3:44:31 PM
Bittencourt
Spotify Star
3162 Views
8 replies
0 likes
Mac

3162 Views
8 replies
0 likes

"Can't play track" after computer wakes up from sleep

Hi there,I'm seeing an issue with resuming play after my computer has been asleep for a while. More or less every time my computer has gone to sleep (with Spotify open), and I wake it up and try to resume the Spotify track I was on, Spotify says "Can...

andreasmb
Newbie
Hi there, I'm seeing an issue with resuming play after my computer has been asleep for a while. More or less every time my computer has gone to sleep (with Spotify open), and I wake it up and t...
2016-06-15 8:47:01 PM
2017-06-09 9:35:13 PM
breakin
Newbie
394 Views
1 replies
2 likes
Mac

394 Views
1 replies
2 likes

Mit Premium kein neues Album abspielen

Hallo Zusammen, trotz Premium Account ( Family Paket aus Belgien) kann ich keine neuen Alben bspw. das neue von Bushido - Black Friday , welches in Deutschland erscheint, nicht streamen. Spotify sagt immer, dass diese Songs nicht verfügbar sind. Lieg...

Hennsen26
Casual Listener
Hallo Zusammen, trotz Premium Account ( Family Paket aus Belgien) kann ich keine neuen Alben bspw. das neue von Bushido - Black Friday , welches in Deutschland erscheint, nicht streame...
2017-06-09 10:40:43 AM
2017-06-09 3:06:33 PM
KINGkarki
Casual Listener
367 Views
1 replies
1 likes
Mac

367 Views
1 replies
1 likes

AppleScript volume doesn't sync correctly when switching devices

On Mac / Desktop, the volume will suddenly jump because volume seems to get cached incorrectly. Steps to reproduce: 1. Connect Spotify to an Amazon Echo device, start playing a song via desktop.2. Set volume directly on Spotify desktop slider to 10%,...

joephish
Newbie
On Mac / Desktop, the volume will suddenly jump because volume seems to get cached incorrectly. Steps to reproduce: 1. Connect Spotify to an Amazon Echo device, start playing a song via desk...
2017-06-08 7:45:17 PM
525 Views
0 replies
1 likes
Mac

525 Views
0 replies
1 likes

Fullscreen visualization

Hi, Am I the only one not being able to have Spotify always open in fullscreen? I'm on Mac OS X 10.9.2 running Spotify… … and the window preferences are going a bit crazy between relaunches of the desktop app. The most obvious and replicable bug is t...

Screen Shot 2014-04-13 at 11.19.31 AM.png

Screen Shot 2014-04-13 at 11.15.16 AM.png

frrr
Regular
Hi, Am I the only one not being able to have Spotify always open in fullscreen? I'm on Mac OS X 10.9.2 running Spotify… … and the window preference...
2014-04-13 11:29:25 AM
2017-06-07 5:57:26 PM
DJEF
Newbie
7133 Views
10 replies
1 likes
Mac

7133 Views
10 replies
1 likes

Spotify cannot load my albums and artists in my Mac desktop app

On my Mac in the Spotify desktop application my albums and artist do not load. I get an error loading albums klick the reload button. Klicking the button reload has no effect. I logged out of the Spotify application and logged in again. This has also...

dj_rojo
Casual Listener
On my Mac in the Spotify desktop application my albums and artist do not load. I get an error loading albums klick the reload button. Klicking the button reload has no effect. I logged out of the Spo...
2014-09-17 10:43:46 AM
2017-06-07 12:29:51 PM
aleclarson
Regular
1894 Views
7 replies
5 likes
Mac

1894 Views
7 replies
5 likes

Spotify always play same song when connecting to my car

Hello!I am seeking some help concerning my spotify app. I am using the spotify app from my iphone 6, and everytime i go in my car, blutooth is automatically connected and the music from spotify plays. So far nothing unusual...The problem that i have ...

VictoriaThi
Newbie
Hello! I am seeking some help concerning my spotify app. I am using the spotify app from my iphone 6, and everytime i go in my car, blutooth is automatically connected and the music from spotify p...
2015-10-02 6:08:13 PM
2017-06-05 4:36:47 PM
SadikBeslija
Newbie
9001 Views
3 replies
2 likes
Mac

9001 Views
3 replies
2 likes

Spotify discover weekly still not updating

Spotify discover weekly started acting weird in the last few weeks. There are several topics regarding this subject, but none offer a solution that works for me and it really acts weird. 3 weeks ago: discover weekly not updated (it kept showing 7 day...

znniels
Newbie
Spotify discover weekly started acting weird in the last few weeks. There are several topics regarding this subject, but none offer a solution that works for me and it really acts weird. 3 w...
2017-06-05 10:13:38 AM
380 Views
0 replies
0 likes
Mac

380 Views
0 replies
0 likes

Local files get wrong Metadata (but play fine), syncs wrong files to mobile

I run into the following problem: I bought a Metallica concert from their website in Apple Lossless, converted it to m4a and put it in the local folder which Spotify monitors. All songs appear in Spotify, but some get the wrong metadata. They play fi...

t-notifications
Casual Listener
I run into the following problem: I bought a Metallica concert from their website in Apple Lossless, converted it to m4a and put it in the local folder which Spotify monitors. All songs appear in Spo...
2017-06-04 6:47:06 AM
317 Views
0 replies
0 likes
Mac

317 Views
0 replies
0 likes

Can't enable high quality streaming on my Mac, though I just upgraded to Premium

I just upgraded to Premium, but when I go to setting, trying to enable high quality streaming, the button is still unmoveable, as if I'm not premium... can someone help?

1219171495
Casual Listener
I just upgraded to Premium, but when I go to setting, trying to enable high quality streaming, the button is still unmoveable, as if I'm not premium... can someone help?
2015-05-07 4:55:59 AM
2017-06-01 4:19:44 PM
montaverde
Newbie
633 Views
3 replies
0 likes
Mac

633 Views
3 replies
0 likes

Album Song Count Not Localizing Correctly

When using Spotify in another language, the localization is off when displaying the song count for an album. The string format appears to be being literally displayed, as shown below.

mattkgross
Newbie
When using Spotify in another language, the localization is off when displaying the song count for an album. The string format appears to be being literally displayed, as shown below.
2017-06-01 4:43:11 AM
306 Views
0 replies
0 likes
Mac
Windows

306 Views
0 replies
0 likes

Memory problems on Mac

Spotify has always had a few kinks in it, but the benefits way overwhelm the negatives so I generally ignore the problems and move along. Recently, though, I am experiencing a problem that is more serious in nature. On two occasions recently, I have ...

wcage
Casual Listener
Spotify has always had a few kinks in it, but the benefits way overwhelm the negatives so I generally ignore the problems and move along. Recently, though, I am experiencing a problem that is m...
2017-03-18 5:58:57 PM
2017-05-27 3:35:49 PM
esferrara
Newbie
806 Views
2 replies
2 likes
Mac

806 Views
2 replies
2 likes

OSX - Spotify causes long wake up from sleep times.

If I don't have Spotify open, the machine will wake up from sleep nearly instantly. If I DO have spotify open there is a 15-25 second delay where I see a black screen with only a cursor, then everything is normal. I can move the cursor while the scre...

dustinbahr
Casual Listener
If I don't have Spotify open, the machine will wake up from sleep nearly instantly. If I DO have spotify open there is a 15-25 second delay where I see a black screen with only a cursor, t...
2014-08-08 5:37:16 AM
2017-05-26 11:33:02 PM
TomMchugh
Newbie
1641 Views
4 replies
0 likes
Mac

1641 Views
4 replies
0 likes

How does Spotify match my local music?

Hi, I just signed up for Spoitfy Premium to give it whirl. But I have some questions. I have a somewhat large and highly organized music library in iTunes (on my Mac) and I've successfully imported all of my playlists and tracks into the desktop prog...

boug99
Newbie
Hi, I just signed up for Spoitfy Premium to give it whirl. But I have some questions. I have a somewhat large and highly organized music library in iTunes (on my Mac) and I've successfully...
2013-08-23 2:59:00 PM
2017-05-26 3:29:30 PM
Jarik
Newbie
7821 Views
3 replies
0 likes
Mac

7821 Views
3 replies
0 likes

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