Help - Desktop (Mac)

Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:40:52 PM
2024-03-14 3:41:33 PM
MattSuda
Spotify Star
2212 Views
1 replies
0 likes

2212 Views
1 replies
0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

MattSuda
Spotify Star
2023-06-26 9:00:58 AM
2023-06-26 9:01:14 AM
MattSuda
Spotify Star
4633 Views
1 replies
0 likes

4633 Views
1 replies
0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:09:54 PM
2023-04-29 10:41:09 PM
MattSuda
Spotify Star
3487 Views
1 replies
3 likes

3487 Views
1 replies
3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

mariomrt
Casual Listener
2019-04-20 2:00:15 PM
2023-05-18 3:32:12 PM
bfteach
Regular
39172 Views
19 replies
1 likes
music stops

39172 Views
19 replies
1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

Goodman
Spotify Legend
2012-07-19 10:29:25 AM
165218 Views
0 replies
35 likes
Mac

165218 Views
0 replies
35 likes

Superuser Contribution "X More Releases" Missing

When I click on the "Album" for all of the songs by Rammstein in my library, I'm brought to the album's page as expected. However, this album is different from the album accessed from Rammstein's main page. Fore example, my "Rosenrot" goes here https...

eric_schmidt
Casual Listener
When I click on the "Album" for all of the songs by Rammstein in my library, I'm brought to the album's page as expected. However, this album is different from the album accessed from Rammstein's mai...
2016-11-24 6:39:14 AM
324 Views
0 replies
0 likes
Mac
Windows

324 Views
0 replies
0 likes

New Releases Page Bug - Automatic Scroll to Top

For weeks now, when I go to the New Releases page from the Browse menu, and I click on an album title to see the track list for the album, then I hit the back button to go back to the New Releases page, as soon as I try to scroll, I am sent all the w...

sk8blitz23
Newbie
For weeks now, when I go to the New Releases page from the Browse menu, and I click on an album title to see the track list for the album, then I hit the back button to go back to the New Releases pa...
2016-08-22 3:41:46 PM
2016-11-23 2:42:27 AM
bennywiebet
Newbie
410 Views
4 replies
1 likes
Mac

410 Views
4 replies
1 likes

Don't know who I'm following

It seams somewhere along the many updates, it just plain doesn't show if I'm following an artist or not. This is frustrating as I think I'm not following anyone, missing out on their updates, releases. I am, in fact, following most artists I like, bu...

WANGFACE
Casual Listener
It seams somewhere along the many updates, it just plain doesn't show if I'm following an artist or not. This is frustrating as I think I'm not following anyone, missing out on their updates, release...
2016-11-21 8:43:22 PM
2016-11-21 9:11:20 PM
McLachlan
Roadie
206 Views
1 replies
0 likes
Mac

206 Views
1 replies
0 likes

[OSX] [Desktop] Spotify does not close and constantly reopens

DescriptionDesktop Spotify Client Constantly Reopens and cannot permanently closeA more detailed description, using numbered stepsOpened Spotify (technically, it was already open)Then I 'Quit' SpotifyI noticed Spotify restarted itself, minimized in t...

bolitovt
Newbie
Description Desktop Spotify Client Constantly Reopens and cannot permanently close A more detailed description, using numbered steps Opened Spotify (technically, it was already open) Then...
2015-03-17 9:30:49 PM
2016-11-21 4:42:41 PM
charlierockwell
Casual Listener
646 Views
2 replies
2 likes
Mac

646 Views
2 replies
2 likes

Solved!! Radio not loading

Not sure what happened but up until a few days ago my radio area was working fine and now all of a sudden starting a day ago or so I can't load my radio section at all or create new artist radio's. I'm on a mac and I've tried completely uninstalling ...

Screen+Shot+2014-11-13+at+8.52.36+PM.png

uniacid
Regular
Not sure what happened but up until a few days ago my radio area was working fine and now all of a sudden starting a day ago or so I can't load my radio section at all or create new artist radio...
2014-11-14 2:52:30 AM
2016-11-21 2:49:44 AM
MikeyE_73
Casual Listener
40499 Views
41 replies
4 likes
Mac

40499 Views
41 replies
4 likes

Spotify won't play on my car android when i choose a song.

I use it on my Android car dvdץwhen i enter a playlist and want to play a song, a popup show me to add to playlist, and to play next ect. it only work when i press the shuffle. but it's annoying that i can't play what i want to listen now.

ronmargan
Newbie
I use it on my Android car dvdץ when i enter a playlist and want to play a song, a popup show me to add to playlist, and to play next ect. it only work when i press the shuffle. but it's annoyi...
2016-11-19 9:35:07 PM
202 Views
0 replies
0 likes
Mac

202 Views
0 replies
0 likes

spotify maximizes and minimizes itself

Spotify is continuingly maximizing and minimizing itself randomly on OSX. I'm really tired of this behavior and its really annoying. I hope there will be an update to fix this. edit: yes I know its the wrong topic I posted this but I cant delete and ...

zaralea
Casual Listener
Spotify is continuingly maximizing and minimizing itself randomly on OSX. I'm really tired of this behavior and its really annoying. I hope there will be an update to fix this. edit: yes I k...
2016-11-18 11:19:03 AM
221 Views
0 replies
0 likes
Mac

221 Views
0 replies
0 likes

New UX desktop media player looks horrible

The new UX on the desktop version looks like something from 2004, resembles an apple player. All the blue areas are wasted space, why would you change the modern sleek looking payer from before to this giant waste of space looking thing? come on guys...

CliffordCruz
Casual Listener
The new UX on the desktop version looks like something from 2004, resembles an apple player. All the blue areas are wasted space, why would you change the modern sleek looking payer from before to th...
2016-11-18 6:25:34 AM
239 Views
0 replies
2 likes
Mac

239 Views
0 replies
2 likes

Maximize window button on desktop version for Mac OS appears misplaced

I noticed that on the Spotify desktop version (Premium user, 1.0.42.151.g19de0aa6) for Mac OS (Sierra, 10.12.1) there appears to be an issue with the close / minimize / maximize window buttons. Specifically, the close / minimize buttons (red / yellow...

meloriot
Newbie
I noticed that on the Spotify desktop version (Premium user, 1.0.42.151.g19de0aa6) for Mac OS (Sierra, 10.12.1) there appears to be an issue with the close / minimize / maximize window buttons. Speci...
2016-11-17 9:20:18 PM
348 Views
0 replies
1 likes
Mac

348 Views
0 replies
1 likes

Solved!! Spotify Keeps Randomly Stopping Mid-Song

The Spotify Service runs fine on my desktop and iPhone -- But when use it on my MacBook PC it keeps on randomly stopping and won't continue to play the song -- You can select another song which will start to play but it will randomly stop playing the...

jberkowitz
Casual Listener
The Spotify Service runs fine on my desktop and iPhone -- But when use it on my MacBook PC it keeps on randomly stopping and won't continue to play the song -- You can select another song which will ...
2013-05-16 4:56:03 PM
2016-11-16 4:25:58 PM
cbmomof4
Newbie
54859 Views
15 replies
1 likes
Mac

54859 Views
15 replies
1 likes

The Wolf - Mumford & Sons is playing a different song

When I open the song 'The Wolf' by Mumford & Sons, it actually plays 'Snake Eyes'. Both on iOS and Mac.

da2n
Newbie
When I open the song 'The Wolf' by Mumford & Sons, it actually plays 'Snake Eyes'. Both on iOS and Mac.
2016-11-16 9:25:59 AM
174 Views
0 replies
0 likes
Mac

174 Views
0 replies
0 likes

Not all local files shown in local files

I have a folder with some local mp3s. In the past Spotify has found these files without any problems. But lately, both on my Mac and my PC more than half of the files are not "found". I have specifed specific folders and everything. Cleared the Spoti...

andreborud
Casual Listener
I have a folder with some local mp3s. In the past Spotify has found these files without any problems. But lately, both on my Mac and my PC more than half of the files are not "found". I have specifed...
2016-03-25 8:51:36 PM
2016-11-15 6:46:15 PM
Jheezee
Newbie
252 Views
1 replies
0 likes
Mac
Windows

252 Views
1 replies
0 likes

Cover Art

Is there anyone who knows why the Cover art doesn´t show on this site and many other sites..? It doesn´t matter what webbrowser your using, or Windows och Mac, the same result all the time. https://developer.spotify.com/technologies/widgets/examples/...

mangeboyen
Newbie
Is there anyone who knows why the Cover art doesn´t show on this site and many other sites..? It doesn´t matter what webbrowser your using, or Windows och Mac, the same result all the time. ...
2016-11-13 11:43:02 PM
240 Views
0 replies
0 likes
Mac
Windows

240 Views
0 replies
0 likes

Huge write to disk on OSX

Hi, I'm using spotify desktop client on OSX 10.11.In task manager I can see, that spotify did write 477GB to my drive in the last 22 days - thats my current uptime. Is that correct behaviour?6TB/year on SSD seems like a lot...

1166659352
Casual Listener
Hi, I'm using spotify desktop client on OSX 10.11. In task manager I can see, that spotify did write 477GB to my drive in the last 22 days - thats my current uptime. Is that correct behaviour? ...
2016-10-03 1:01:08 PM
2016-11-11 10:27:14 AM
brablc
Newbie
1194 Views
4 replies
0 likes
Mac

1194 Views
4 replies
0 likes

[Mac] Can't seek within a track or adjust volume

Clicking on the bar to skip within a track or to change the volume does nothing.1. Open Spotify2. Play any song3. Hovering over the bar turns it green and reveals the drag handle. However, you cannot click on it.4. Same behavior with the volume bar (...

jrmehle
Casual Listener
Clicking on the bar to skip within a track or to change the volume does nothing. 1. Open Spotify 2. Play any song 3. Hovering over the bar turns it green and reveals the drag handle. However, yo...
2016-11-07 11:56:55 PM
2016-11-08 2:54:04 PM
jrmehle
Casual Listener
635 Views
1 replies
0 likes
Mac

635 Views
1 replies
0 likes

Spotify Messages box not refreshing

My message box does not refresh itself automatically. I only see new messages when I shutdown the app and restrart it on my mac. I'm running OS Sierra and Spotify version 1.0.41.375.g040056ca. Even when I restart the app, the message box does not sho...

Robdog22
Newbie
My message box does not refresh itself automatically. I only see new messages when I shutdown the app and restrart it on my mac. I'm running OS Sierra and Spotify version 1.0.41.375.g040056ca. ...
2016-11-07 9:12:57 PM
2016-11-07 9:15:24 PM
robske_110
Regular
210 Views
1 replies
0 likes
Mac

210 Views
1 replies
0 likes

Album names are missing from nav bar

Only the song and artist names are shown. Is this happening for anyone else? I'm using version 1.0.41.375.g040056ca.

8BitLion
Casual Listener
Only the song and artist names are shown. Is this happening for anyone else? I'm using version 1.0.41.375.g040056ca.
2016-11-07 3:42:18 PM
147 Views
0 replies
0 likes
Mac

147 Views
0 replies
0 likes

Solved!! [Desktop] Scroll unresponsive

The Spotify scroll on Desktop Mac can be quite buggy and when you click on it, it doesn't do anything. I find that to activate the scroll button, you have to first use your mouse / trackpad to scroll and then only can you really click the scroll bar....

user-removed
Visitor
The Spotify scroll on Desktop Mac can be quite buggy and when you click on it, it doesn't do anything. I find that to activate the scroll button, you have to first use your mouse / trackpad to scroll...
2016-11-06 4:41:46 AM
2016-11-07 10:39:38 AM
crematedman
Community Legend
330 Views
1 replies
0 likes
Mac

330 Views
1 replies
0 likes

How can I "filter" my albums?

On my iPhone, I can "filter" albums, meaning I can use a composer, an album title, whatever ... I can find the album I'm looking for. But there's no way to search my albums on the Mac Desktop client. I know I can search Playlists, but how about album...

JMinSF
Gig Goer
On my iPhone, I can "filter" albums, meaning I can use a composer, an album title, whatever ... I can find the album I'm looking for. But there's no way to search my albums on the Mac D...
2015-11-18 8:40:27 AM
2016-11-06 3:06:07 PM
raacampbell
Roadie
1054 Views
3 replies
1 likes
Mac

1054 Views
3 replies
1 likes

Solved!! How to Restore access for a Third Party?

I deleted access by BBC iPlayer by mistake. What is the easiest way to restore it?? I was exploring my Account adding this and that. I came across a list of Third Parties that had access to my account. One was BBC iPlayer. There was the word Revoke a...

Hoof_Hearted
Regular
I deleted access by BBC iPlayer by mistake. What is the easiest way to restore it?? I was exploring my Account adding this and that. I came across a list of Third Parties that had acce...
2016-11-04 9:24:11 PM
2016-11-05 1:14:24 PM
Hoof_Hearted
Regular
987 Views
2 replies
0 likes
Mac

987 Views
2 replies
0 likes

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