Help - Desktop (Mac)

Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:40:52 PM
2024-03-14 3:41:33 PM
MattSuda
Spotify Star
2924 Views
1 replies
0 likes

2924 Views
1 replies
0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

MattSuda
Spotify Star
2023-06-26 9:00:58 AM
2023-06-26 9:01:14 AM
MattSuda
Spotify Star
5349 Views
1 replies
0 likes

5349 Views
1 replies
0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:09:54 PM
2023-04-29 10:41:09 PM
MattSuda
Spotify Star
3786 Views
1 replies
3 likes

3786 Views
1 replies
3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

mariomrt
Casual Listener
2019-04-20 2:00:15 PM
2023-05-18 3:32:12 PM
bfteach
Regular
39893 Views
19 replies
1 likes
music stops

39893 Views
19 replies
1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

Goodman
Spotify Legend
2012-07-19 10:29:25 AM
165624 Views
0 replies
35 likes
Mac

165624 Views
0 replies
35 likes

Maximize window button on desktop version for Mac OS appears misplaced

I noticed that on the Spotify desktop version (Premium user, 1.0.42.151.g19de0aa6) for Mac OS (Sierra, 10.12.1) there appears to be an issue with the close / minimize / maximize window buttons. Specifically, the close / minimize buttons (red / yellow...

meloriot
Newbie
I noticed that on the Spotify desktop version (Premium user, 1.0.42.151.g19de0aa6) for Mac OS (Sierra, 10.12.1) there appears to be an issue with the close / minimize / maximize window buttons. Speci...
2016-11-17 9:20:18 PM
361 Views
0 replies
1 likes
Mac

361 Views
0 replies
1 likes

Solved!! Spotify Keeps Randomly Stopping Mid-Song

The Spotify Service runs fine on my desktop and iPhone -- But when use it on my MacBook PC it keeps on randomly stopping and won't continue to play the song -- You can select another song which will start to play but it will randomly stop playing the...

jberkowitz
Casual Listener
The Spotify Service runs fine on my desktop and iPhone -- But when use it on my MacBook PC it keeps on randomly stopping and won't continue to play the song -- You can select another song which will ...
2013-05-16 4:56:03 PM
2016-11-16 4:25:58 PM
cbmomof4
Newbie
56985 Views
15 replies
1 likes
Mac

56985 Views
15 replies
1 likes

The Wolf - Mumford & Sons is playing a different song

When I open the song 'The Wolf' by Mumford & Sons, it actually plays 'Snake Eyes'. Both on iOS and Mac.

da2n
Newbie
When I open the song 'The Wolf' by Mumford & Sons, it actually plays 'Snake Eyes'. Both on iOS and Mac.
2016-11-16 9:25:59 AM
181 Views
0 replies
0 likes
Mac

181 Views
0 replies
0 likes

Not all local files shown in local files

I have a folder with some local mp3s. In the past Spotify has found these files without any problems. But lately, both on my Mac and my PC more than half of the files are not "found". I have specifed specific folders and everything. Cleared the Spoti...

andreborud
Casual Listener
I have a folder with some local mp3s. In the past Spotify has found these files without any problems. But lately, both on my Mac and my PC more than half of the files are not "found". I have specifed...
2016-03-25 8:51:36 PM
2016-11-15 6:46:15 PM
Jheezee
Newbie
260 Views
1 replies
0 likes
Mac
Windows

260 Views
1 replies
0 likes

Cover Art

Is there anyone who knows why the Cover art doesn´t show on this site and many other sites..? It doesn´t matter what webbrowser your using, or Windows och Mac, the same result all the time. https://developer.spotify.com/technologies/widgets/examples/...

mangeboyen
Newbie
Is there anyone who knows why the Cover art doesn´t show on this site and many other sites..? It doesn´t matter what webbrowser your using, or Windows och Mac, the same result all the time. ...
2016-11-13 11:43:02 PM
243 Views
0 replies
0 likes
Mac
Windows

243 Views
0 replies
0 likes

Huge write to disk on OSX

Hi, I'm using spotify desktop client on OSX 10.11.In task manager I can see, that spotify did write 477GB to my drive in the last 22 days - thats my current uptime. Is that correct behaviour?6TB/year on SSD seems like a lot...

1166659352
Casual Listener
Hi, I'm using spotify desktop client on OSX 10.11. In task manager I can see, that spotify did write 477GB to my drive in the last 22 days - thats my current uptime. Is that correct behaviour? ...
2016-10-03 1:01:08 PM
2016-11-11 10:27:14 AM
brablc
Newbie
1227 Views
4 replies
0 likes
Mac

1227 Views
4 replies
0 likes

[Mac] Can't seek within a track or adjust volume

Clicking on the bar to skip within a track or to change the volume does nothing.1. Open Spotify2. Play any song3. Hovering over the bar turns it green and reveals the drag handle. However, you cannot click on it.4. Same behavior with the volume bar (...

jrmehle
Casual Listener
Clicking on the bar to skip within a track or to change the volume does nothing. 1. Open Spotify 2. Play any song 3. Hovering over the bar turns it green and reveals the drag handle. However, yo...
2016-11-07 11:56:55 PM
2016-11-08 2:54:04 PM
jrmehle
Casual Listener
644 Views
1 replies
0 likes
Mac

644 Views
1 replies
0 likes

Spotify Messages box not refreshing

My message box does not refresh itself automatically. I only see new messages when I shutdown the app and restrart it on my mac. I'm running OS Sierra and Spotify version 1.0.41.375.g040056ca. Even when I restart the app, the message box does not sho...

Robdog22
Newbie
My message box does not refresh itself automatically. I only see new messages when I shutdown the app and restrart it on my mac. I'm running OS Sierra and Spotify version 1.0.41.375.g040056ca. ...
2016-11-07 9:12:57 PM
2016-11-07 9:15:24 PM
robske_110
Regular
215 Views
1 replies
0 likes
Mac

215 Views
1 replies
0 likes

Album names are missing from nav bar

Only the song and artist names are shown. Is this happening for anyone else? I'm using version 1.0.41.375.g040056ca.

8BitLion
Casual Listener
Only the song and artist names are shown. Is this happening for anyone else? I'm using version 1.0.41.375.g040056ca.
2016-11-07 3:42:18 PM
149 Views
0 replies
0 likes
Mac

149 Views
0 replies
0 likes

Solved!! [Desktop] Scroll unresponsive

The Spotify scroll on Desktop Mac can be quite buggy and when you click on it, it doesn't do anything. I find that to activate the scroll button, you have to first use your mouse / trackpad to scroll and then only can you really click the scroll bar....

user-removed
Visitor
The Spotify scroll on Desktop Mac can be quite buggy and when you click on it, it doesn't do anything. I find that to activate the scroll button, you have to first use your mouse / trackpad to scroll...
2016-11-06 4:41:46 AM
2016-11-07 10:39:38 AM
crematedman
Community Legend
339 Views
1 replies
0 likes
Mac

339 Views
1 replies
0 likes

How can I "filter" my albums?

On my iPhone, I can "filter" albums, meaning I can use a composer, an album title, whatever ... I can find the album I'm looking for. But there's no way to search my albums on the Mac Desktop client. I know I can search Playlists, but how about album...

JMinSF
Gig Goer
On my iPhone, I can "filter" albums, meaning I can use a composer, an album title, whatever ... I can find the album I'm looking for. But there's no way to search my albums on the Mac D...
2015-11-18 8:40:27 AM
2016-11-06 3:06:07 PM
raacampbell
Roadie
1070 Views
3 replies
1 likes
Mac

1070 Views
3 replies
1 likes

Solved!! How to Restore access for a Third Party?

I deleted access by BBC iPlayer by mistake. What is the easiest way to restore it?? I was exploring my Account adding this and that. I came across a list of Third Parties that had access to my account. One was BBC iPlayer. There was the word Revoke a...

Hoof_Hearted
Regular
I deleted access by BBC iPlayer by mistake. What is the easiest way to restore it?? I was exploring my Account adding this and that. I came across a list of Third Parties that had acce...
2016-11-04 9:24:11 PM
2016-11-05 1:14:24 PM
Hoof_Hearted
Regular
1024 Views
2 replies
0 likes
Mac

1024 Views
2 replies
0 likes

Last.fm scrobbling not working

I have a problem with scrobbling my music to last.fm through Spotify desktop app on Mac. It has been not working since yesterday.

mcichecki
Casual Listener
I have a problem with scrobbling my music to last.fm through Spotify desktop app on Mac. It has been not working since yesterday.
2016-11-03 7:14:06 PM
2016-11-04 9:38:25 AM
mcichecki
Casual Listener
1051 Views
5 replies
2 likes
Mac

1051 Views
5 replies
2 likes

Playlists on Mac disappeared

Hi, I recently had to get a new hard drive for my Macbook pro because the old one was failing. All my programs including Spotify were therefore deleted. But when I reinstalled Spotify using my old account I couldn't find my playlists. The weird thing...

user-removed
Visitor
Hi, I recently had to get a new hard drive for my Macbook pro because the old one was failing. All my programs including Spotify were therefore deleted. But when I reinstalled Spotify usin...
2014-10-10 9:29:26 PM
2016-11-03 9:16:08 AM
user-removed
Not applicable
352 Views
2 replies
0 likes
Mac

352 Views
2 replies
0 likes

Spotify says I'm offline even though I'm connected to the Internet

I've had this problem all day. Whenever I open Spotify, it says that I'm offline. I'm not offline. I've tried refreshing it many times, and it still says that I'm offline. Hell, I've even tried reinstalling Spotify. Nothing seems to help me. Is there...

jbradf617
Casual Listener
I've had this problem all day. Whenever I open Spotify, it says that I'm offline. I'm not offline. I've tried refreshing it many times, and it still says that I'm offline. Hell, I've even tried reins...
2015-11-06 3:08:21 AM
2016-11-03 4:33:27 AM
mirahobbs
Newbie
3396 Views
4 replies
0 likes
Mac

3396 Views
4 replies
0 likes

Can't turn on High Quality Streaming

I am a premium user and can't turn on the High Quality Streaming Option. The option is there, but it won't let me turn it on. I'm a Mac user. Spotify version: 1.0.7.157.g2a6526f9 Mac OS X 10.10.4

GregC
Casual Listener
I am a premium user and can't turn on the High Quality Streaming Option. The option is there, but it won't let me turn it on. I'm a Mac user. Spotify version: 1.0.7.157.g2a6526f9 Ma...
2015-06-19 11:30:57 PM
2016-11-01 5:50:42 PM
helpinghand
Newbie
1851 Views
6 replies
0 likes
Mac

1851 Views
6 replies
0 likes

New Desktop Design? How to get?

So just checked out my brothers spotify and it looks so different than mine. The player controls are centered not bottom left, and the design is much more high contrast. My spotify is the normal way. How do i get this? I've tried uninstalling and rei...

jsfullr
Newbie
So just checked out my brothers spotify and it looks so different than mine. The player controls are centered not bottom left, and the design is much more high contrast. My spotify is the normal way....
2016-10-31 3:43:08 AM
2016-10-31 12:23:29 PM
AndreasB1984
Casual Listener
415 Views
2 replies
0 likes
Mac

415 Views
2 replies
0 likes

Mac OS X 10.8 - Mountain Lion

Hello, Does anyone know if the latest Mac client 0.8.4.107 will run on Mountain Lion? The new OS should be available tomorrow. Thanks, Phil

philmg
Roadie
Hello, Does anyone know if the latest Mac client 0.8.4.107 will run on Mountain Lion? The new OS should be available tomorrow. Thanks, Phil
2012-07-24 3:48:50 PM
2016-10-30 2:27:03 PM
chiaradefino31
Newbie
15466 Views
15 replies
0 likes

15466 Views
15 replies
0 likes

Wont let me get the family plan!?!?!!!

Every time I go to upgrade it tell me it's not support at this time?????

britty1086
Newbie
Every time I go to upgrade it tell me it's not support at this time?????
2016-01-05 1:32:22 AM
2016-10-27 12:17:12 AM
jlee1420
Newbie
438 Views
3 replies
1 likes
Mac

438 Views
3 replies
1 likes

Spotify crashes seconds after starting

As soon as the Spotify app got updated yesterday, it crashes after opening. If I reinstall it, it works until it gets the update again. Current version: 1.0.41.375.g040056ca

user-removed
Visitor
As soon as the Spotify app got updated yesterday, it crashes after opening. If I reinstall it, it works until it gets the update again. Current version: 1.0.41.375.g040056ca
2016-10-27 8:29:43 PM
192 Views
0 replies
0 likes
Mac

192 Views
0 replies
0 likes

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