Help Wizard

Step 1

NEXT STEP

Desktop (Mac)

Discuss Spotify for Mac

Start a topic

Forum Posts

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 2734 Views
  • 1 replies
  • 0 likes
  • 2734 Views
  • 1 replies
  • 0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 2042 Views
  • 1 replies
  • 3 likes
  • 2042 Views
  • 1 replies
  • 3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

  • Casual Listener
  • bfteach
  • Regular
  • 36514 Views
  • 19 replies
  • 1 likes
  • music stops
  • 36514 Views
  • 19 replies
  • 1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

  • Spotify Legend
  • 163468 Views
  • 0 replies
  • 34 likes
  • Mac
  • 163468 Views
  • 0 replies
  • 34 likes

Keep getting "Can't play the current song"

Hi everybody, I just paid for Premium subscription today and want to use Spotify on multiple devices and save some tracks for offline pleasure, but I keep getting the same message "Can't play the current song" on the latest Mac client of Spotify. It ...

  • Regular
  • Hi everybody, I just paid for Premium subscription today and want to use Spotify on multiple devices and save some tracks for offline pleasure, but I keep getting the same message "Can't play the cur...
  • zoobain
  • Music Fan
  • 1879 Views
  • 18 replies
  • 0 likes
  • Mac
  • 1879 Views
  • 18 replies
  • 0 likes

[BUG] Notifications disappears after a restart of Spotify 1.0.1

Let's say I have 20 notifications.If I close Spotify and restart it later, all the notifications have disappeared, even those that I did not listen to. Could you imagine your unread emails disappering after you close your mail reader ? No!Well it's t...

  • Roadie
  • Let's say I have 20 notifications. If I close Spotify and restart it later, all the notifications have disappeared, even those that I did not listen to.   Could you imagine your unread emails...
  • TinyTempo
  • Newbie
  • 254 Views
  • 2 replies
  • 1 likes
  • Mac
    Windows
  • 254 Views
  • 2 replies
  • 1 likes

iTunes to Spotify Migration Help Advice

So I want to optimize how much space I have on my computer. I want to delete everything locally on my computer (most of it on itunes) that spotify has and keep everything locally that spotify does not have. I have about 100 GB's worth of music. What ...

  • Casual Listener
  • So I want to optimize how much space I have on my computer.   I want to delete everything locally on my computer (most of it on itunes) that spotify has and keep everything locally that spotif...
  • mapuya19
  • Community Legend
  • 494 Views
  • 5 replies
  • 0 likes
  • Mac
  • 494 Views
  • 5 replies
  • 0 likes

Ad-adsmatte virus in browse section in spotify mac version

Hello,I am using spotify on mac with up-to-date version. I guess my system was infected with some malware which cause my browser to open and connect to some website called "ad-admattes" (than directing to other ad sites) when I click anything on spot...

  • Casual Listener
  • Hello, I am using spotify on mac with up-to-date version. I guess my system was infected with some malware which cause my browser to open and connect to some website called "ad-admattes" (than direc...
  • mapuya19
  • Community Legend
  • 642 Views
  • 3 replies
  • 0 likes
  • Mac
  • 642 Views
  • 3 replies
  • 0 likes

Please Add "Bantana" Feature To Spotify preferences menu

Hello. In our office we have a collected playlist of music that we share and careful curate. We have placed a ban on Carlos Santana music in our office (we know this policy as the "Bantana"), but we are worried that Spotify Radio may play a Carlos Sa...

Screen Shot 2016-04-04 at 2.29.42 PM.png
  • Newbie
  • Hello. In our office we have a collected playlist of music that we share and careful curate. We have placed a ban on Carlos Santana music in our office (we know this policy as the "Bantana"), but we ...
  • 155 Views
  • 0 replies
  • 1 likes
  • Mac
  • 155 Views
  • 0 replies
  • 1 likes

List of saved songs won't show anymore

For some random reason Spotify is not showing my list of saved songs anymore. It's working fine on the web player and also on the iphone, just not on the mac.I tried closing the program, restarting the mac, uninstalling and reinstalling spotify, but ...

Captura de Tela 2016-04-03 às 00.45.51.png
  • Newbie
  • For some random reason Spotify is not showing my list of saved songs anymore. It's working fine on the web player and also on the iphone, just not on the mac. I tried closing the program, restarti...
  • 526 Views
  • 0 replies
  • 1 likes
  • Mac
  • 526 Views
  • 0 replies
  • 1 likes

Playlists and radio stations disappeared

Spotify made me log into my account on my phone (it has always just stayed logged in until this) so I logged in (after resetting my password) and there is nothing saved-no playlists or radio stations or anything. Please help

  • Casual Listener
  • Spotify made me log into my account on my phone (it has always just stayed logged in until this) so I logged in (after resetting my password) and there is nothing saved-no playlists or radio stations...
  • Foodieshake
  • Casual Listener
  • 186 Views
  • 1 replies
  • 0 likes
  • Mac
  • 186 Views
  • 1 replies
  • 0 likes

OSX 10.10.5: minor interruption of connection to bluetooth headset requires a restart of spotify

OSX 10.10.5, Spotify 1.0.25.127, bluetooth headset. If I walk about 15 feet away from the mac while spotify is playing, Spotify stops playing. If I come back in range, Spotify doesn't resume and will not resume playing when I hit play. Error message ...

  • Gig Goer
  • OSX 10.10.5, Spotify 1.0.25.127, bluetooth headset.   If I walk about 15 feet away from the mac while spotify is playing, Spotify stops playing. If I come back in range, Spotify doesn't resume...
  • 159 Views
  • 0 replies
  • 0 likes
  • Mac
  • 159 Views
  • 0 replies
  • 0 likes

Can't Play Current Track - MAC

I keep getting the "Can't play current track" on the desktop application for my Mac. This issue only started yesterday and it worked fine up to that point. Now I cannot play any songs through Spotify.

  • Regular
  • I keep getting the "Can't play current track" on the desktop application for my Mac. This issue only started yesterday and it worked fine up to that point. Now I cannot play any songs through Spotify...
  • Nico
  • Community Legend
  • 151 Views
  • 1 replies
  • 0 likes
  • Mac
  • 151 Views
  • 1 replies
  • 0 likes

Solved!! Radio Error - Failed to load

New to the spotif service. Enjoying my 3 month premium trial! However, I am unable to use the "Radio" function on my Mac. Upon clicking on the "Radio" link in the left side navigation, I receive Error: Failed to load Any ideas on how to resolve the s...

  • Regular
  • New to the spotif service.  Enjoying my 3 month premium trial!  However, I am unable to use the "Radio" function on my Mac.  Upon clicking on the "Radio" link in the left side navigati...
  • Dzoker
  • Music Fan
  • 13086 Views
  • 28 replies
  • 1 likes
  • Mac
  • 13086 Views
  • 28 replies
  • 1 likes

Can't access Discover Playlist

I used to get a discover weekly playlist but it doesn't appear anymore (in fact, new albums etc don't appear either). Can't work out why. Been on premium for a year or so. Only thing I can think of it that I updated my operation system to OSX El Capi...

  • Casual Listener
  • I used to get a discover weekly playlist but it doesn't appear anymore (in fact, new albums etc don't appear either). Can't work out why. Been on premium for a year or so. Only thing I can think of i...
  • 130 Views
  • 0 replies
  • 0 likes
  • Mac
  • 130 Views
  • 0 replies
  • 0 likes

Update Restart logs out of Last.fm

Hey all, I've realized everytime Spotify does an update, it keep all the same settings, except it logs you out of Last.fm. This is frustrating, because I often forget to sign back in when there is an update, since you just restart to install and it o...

  • Casual Listener
  • Hey all,   I've realized everytime Spotify does an update, it keep all the same settings, except it logs you out of Last.fm. This is frustrating, because I often forget to sign back in when th...
  • rogueguy
  • Regular
  • 382 Views
  • 3 replies
  • 1 likes
  • Mac
  • 382 Views
  • 3 replies
  • 1 likes

Local files not showing up in library, can't add new files to playlists

Am using desktop client on OSX 10.10.1, spotify build 1.0.4.90.g0b6df40b Have attempted a clean installs (including a full clean of supporting hidden files). This seems to have been an issue from 2-3 weeks ago when spotify updated itself. My local fi...

Screen Shot 2015-05-12 at 10.34.10 pm.png
  • Regular
  • Am using desktop client on OSX 10.10.1, spotify build 1.0.4.90.g0b6df40b Have attempted a clean installs (including a full clean of supporting hidden files). This seems to have been an issu...
  • GizmoRyda
  • Newbie
  • 7151 Views
  • 12 replies
  • 3 likes
  • Mac
  • 7151 Views
  • 12 replies
  • 3 likes

If I change the name of my playlist, will it lose its "number 1 spot"?

Currently my playlist is at the number 1 spot if you search for playlists with that kind of name. But if I wanted to change the name a bit, add some letters/symbols, would it lose the spot then? I wanna be sure before I do it so please help me out Lo...

  • Music Fan
  • Currently my playlist is at the number 1 spot if you search for playlists with that kind of name. But if I wanted to change the name a bit, add some letters/symbols, would it lose the spot then? I wa...
  • Dreadlord
  • Community Legend
  • 508 Views
  • 1 replies
  • 0 likes
  • Mac
  • 508 Views
  • 1 replies
  • 0 likes

Playlist won't complete downloading on Mac OS 10.11

Maybe this isn't a huge issue, but it is driving me up the wall for some reason. (See attached image to the right.) This one playlist won't "complete" the download process. All of the songs do appear to be successfully download. While I haven't tried...

help.png
  • Newbie
  • Maybe this isn't a huge issue, but it is driving me up the wall for some reason. (See attached image to the right.)   This one playlist won't "complete" the download process. All of the song...
  • 153 Views
  • 0 replies
  • 0 likes
  • Mac
  • 153 Views
  • 0 replies
  • 0 likes

Friend Feed Sidebar Replaced by Recently Played Feature!

Hello to all: Any user posting about the Friend Feed being replaced by Recently Played feature, please post your feedback to this thread here: https://community.spotify.com/t5/Help-Desktop-Mac/Friend-feed-sidebar-replaced-by-recently-played/td-p/1305...

  • Visitor
  • Hello to all:   Any user posting about the Friend Feed being replaced by Recently Played feature, please post your feedback to this thread here: https://community.spotify.com/t5/Help-De...
  • 394 Views
  • 0 replies
  • 1 likes
  • Mac
    Windows
  • 394 Views
  • 0 replies
  • 1 likes

Black screen with endless circle dots!

Tried everything I could think of...Quitting the app (had to force quit it)Restarted my laptop.Deleted the ru.mo thingReinstalled the app. Nothing.My internet is working fine obviously.

Screen Shot 2016-03-13 at 6.52.23 PM.png
  • Casual Listener
  • Tried everything I could think of... Quitting the app (had to force quit it) Restarted my laptop. Deleted the ru.mo thing Reinstalled the app.   Nothing. My internet is working fine obvio...
  • Bittencourt
  • Spotify Star
  • 375 Views
  • 3 replies
  • 0 likes
  • Mac
  • 375 Views
  • 3 replies
  • 0 likes

Spotify only downloads onto iPhone if song is played

I have an iPhone 6. Latest OS and Spotify app. 32Gb free space. Have been using successfully for years and suddenly new offline song are not downloading unless I play them, only then do I get the green arrow. Otherwise it hangs on waiting to download...

  • Visitor
  • I have an iPhone 6. Latest OS and Spotify app. 32Gb free space. Have been using successfully for years and suddenly new offline song are not downloading unless I play them, only then do I get the gre...
  • 126 Views
  • 0 replies
  • 0 likes
  • Mac
  • 126 Views
  • 0 replies
  • 0 likes

Spotify Refuses to Shuffle Play (ALL PLATFORMS)

Hi there. I've had a problem with a couple of my Spotify Playlists recently and I chose not to post about until now because I wanted to do some testing to make sure this problem is not easily solveable. Problem:Two specific playlists of mine on Spoti...

  • Music Fan
  • Hi there.   I've had a problem with a couple of my Spotify Playlists recently and I chose not to post about until now because I wanted to do some testing to make sure this problem is not easil...
  • Daga
  • Music Fan
  • 324 Views
  • 1 replies
  • 0 likes
  • Mac
    Windows
  • 324 Views
  • 1 replies
  • 0 likes