Help - Desktop (Mac)

Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:40:52 PM
2024-03-14 3:41:33 PM
MattSuda
Spotify Star
3645 Views
1 replies
0 likes

3645 Views
1 replies
0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

MattSuda
Spotify Star
2023-06-26 9:00:58 AM
2023-06-26 9:01:14 AM
MattSuda
Spotify Star
5868 Views
1 replies
0 likes

5868 Views
1 replies
0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:09:54 PM
2023-04-29 10:41:09 PM
MattSuda
Spotify Star
4017 Views
1 replies
3 likes

4017 Views
1 replies
3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

mariomrt
Casual Listener
2019-04-20 2:00:15 PM
2023-05-18 3:32:12 PM
bfteach
Regular
40377 Views
19 replies
1 likes
music stops

40377 Views
19 replies
1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

Goodman
Spotify Legend
2012-07-19 10:29:25 AM
165977 Views
0 replies
35 likes
Mac

165977 Views
0 replies
35 likes

Can't play current song - Error on both Mac and Windows clients

Routinely, nearly every day now, I am presented with an error message on various songs that state "Can't play current song". This occurs on both Mac and Windows clients. The Windows Client version is: 1.0.29.90.g200ff544, and the Mac is at work. Rest...

yuliun
Music Fan
Routinely, nearly every day now, I am presented with an error message on various songs that state "Can't play current song". This occurs on both Mac and Windows clients. The Windows Client version is...
2016-05-23 5:11:43 AM
229 Views
0 replies
0 likes
Mac
Windows

229 Views
0 replies
0 likes

Spotify 1.0.24.104 doesn't work behind https proxy

I've updated this morning from 1.0.21 to 1.0.24 (Ubuntu, but the same on OSX El Capitan), and I cannot set https proxy, only http. So, Spotify client could not connect anymore. WTF guys? Do you test the code you write? I'm paying for a Premium accoun...

entropiae
Music Fan
I've updated this morning from 1.0.21 to 1.0.24 (Ubuntu, but the same on OSX El Capitan), and I cannot set https proxy, only http. So, Spotify client could not connect anymore. WTF guys...
2016-03-07 12:18:41 PM
2016-05-19 7:45:06 PM
altefe4
Newbie
1628 Views
7 replies
8 likes
Mac

1628 Views
7 replies
8 likes

WHY AM I BEING CHARGED FOR SUSCRIBING FOR 3 MONTHS FREE TRIAL

WHY AM I BEING CHARGED FOR SUSCRIBING FOR 3 MONTHS FREE TRIAL. ANY ADMIN HERE TO HELP?

Freespotify123
Newbie
WHY AM I BEING CHARGED FOR SUSCRIBING FOR 3 MONTHS FREE TRIAL. ANY ADMIN HERE TO HELP?
2016-05-17 5:26:24 AM
2016-05-17 9:50:33 PM
osornios
Spotify Star
336 Views
1 replies
1 likes
Mac

336 Views
1 replies
1 likes

Log in problems

I'm trying to log in and I put my username and password and then I hit log in. Then I get an error box saying "account already created with this username". I'm not trying to open a new account, I'm just trying to login

melissalee
Casual Listener
I'm trying to log in and I put my username and password and then I hit log in. Then I get an error box saying "account already created with this username". I'm not trying to open a new account, I'm j...
2016-05-16 3:58:13 AM
2016-05-16 8:25:52 AM
anjieeeeeeeeee
Roadie
360 Views
2 replies
0 likes
Mac

360 Views
2 replies
0 likes

Album won't play

Drakes new album won't play on my iPhone 6+Come one y'all! Pandora has their **bleep** together, fix it.

TheRealAlexWalk
Casual Listener
Drakes new album won't play on my iPhone 6+ Come one y'all! Pandora has their **bleep** together, fix it.
2016-05-15 10:14:53 PM
2016-05-16 1:34:34 AM
user-removed
Not applicable
450 Views
4 replies
0 likes
Mac

450 Views
4 replies
0 likes

the wrong song is playing

So I was going through my music on Spotify trying to delete some old songs, I was under the "songs" section. some of my music is playing completely different songs. for example when I was sampling one of my songs it was playing something from Bridget...

emilyschmidt2
Newbie
So I was going through my music on Spotify trying to delete some old songs, I was under the "songs" section. some of my music is playing completely different songs. for example when I was sampling on...
2016-05-15 8:54:10 PM
321 Views
0 replies
0 likes
Mac

321 Views
0 replies
0 likes

notifications in spotify (e.g. about new releases) is not appearing

While I turned this option off and on again on Spotify, it magically won't re-appear. In the past I always had these notifications appearing, but even the symbol of the notifications is missing in the top-bar.Can someone help me with this?

ernstvehmeijer
Newbie
While I turned this option off and on again on Spotify, it magically won't re-appear. In the past I always had these notifications appearing, but even the symbol of the notifications is missing in th...
2016-05-12 4:24:53 PM
167 Views
0 replies
0 likes
Mac

167 Views
0 replies
0 likes

Unable to Connect to Facebook

Trying to sync my Spotify account with facebook but I get this error. Can someone help me troubleshoot?

Psychguy
Newbie
Trying to sync my Spotify account with facebook but I get this error. Can someone help me troubleshoot?
2016-05-11 4:35:42 AM
2016-05-11 6:35:38 AM
user-removed
Not applicable
228 Views
1 replies
0 likes
Mac

228 Views
1 replies
0 likes

Solved!! Spotify Connect with remote- Can't pause

I like using the Spotify app on my iPhone as a remote when I use Spotify playing from Desktop or iPad. However, I've never been able to pause a song. If I do, it instantly loses the connection to the main device. If I try to reconnect it says "Spotif...

cisley
Casual Listener
I like using the Spotify app on my iPhone as a remote when I use Spotify playing from Desktop or iPad. However, I've never been able to pause a song. If I do, it instantly loses the connecti...
2015-03-13 7:03:14 PM
2016-05-10 10:15:22 AM
royalwithcheese
Casual Listener
4013 Views
9 replies
1 likes
Mac

4013 Views
9 replies
1 likes

Latest version on Mac OSX is draining battery more than Chrome

Ever since i had the latest update installed on my mac, i noticed that my battery dies faster because of this application. The laptop is also heating up more when the application is open and playing music. This must be addressed asap!

dwardu_vella
Music Fan
Ever since i had the latest update installed on my mac, i noticed that my battery dies faster because of this application. The laptop is also heating up more when the application is open and playing ...
2015-03-13 9:35:22 AM
2016-05-09 4:48:52 PM
matiasiglesias
Newbie
687 Views
1 replies
7 likes
Mac

687 Views
1 replies
7 likes

Offline - login

First I had the problem that spotify won't recognize that I am offline.Then I tried to log out and in again. Well, now I can't even login anymore.Judging from the fact that the spotify people do not seem to provide assistance and the fact that there ...

Jokke2016
Newbie
First I had the problem that spotify won't recognize that I am offline. Then I tried to log out and in again. Well, now I can't even login anymore. Judging from the fact that the spotify people...
2016-05-06 5:25:13 PM
173 Views
0 replies
0 likes
Mac

173 Views
0 replies
0 likes

Dragging playlist folders is broken on Windows and OS X

I just started using Spotify and am having tremendous trouble dragging playlist folders around. Sometimes, they refuse to move. Sometimes, they refuse to nest within each other. Sometimes, when I try to nest a folder into another one, all the other f...

noahjgreen
Newbie
I just started using Spotify and am having tremendous trouble dragging playlist folders around. Sometimes, they refuse to move. Sometimes, they refuse to nest within each other. Som...
2016-05-05 3:23:13 PM
186 Views
0 replies
3 likes
Mac
Windows

186 Views
0 replies
3 likes

Friend Feed does not work/update, shows static list of artists

Hi, I have been having this problem for a long time now. I assumed it was due to the reworked Activity Feed being rolled out, but I believe it would have been fixed by now if that was the case. I'm running Spotify 1.0.6.80 on Windows (sometimes Mac) ...

hlilje
Regular
Hi, I have been having this problem for a long time now. I assumed it was due to the reworked Activity Feed being rolled out, but I believe it would have been fixed by now if that was the case. I'm r...
2015-06-01 4:45:15 PM
2016-05-05 1:14:12 PM
hlilje
Regular
547 Views
3 replies
1 likes
Mac
Windows

547 Views
3 replies
1 likes

Exception occurring on launch

This exception occurs everytime I launch. Doesn't seem to affect functionality, but should probably be looked at anyway. 2016-05-04 15:26:19.160 Spotify[6011:9623947] NSWindow warning: adding an unknown subview: . Break on NSLog to debug. 2016-05-04 ...

jesuitx
Newbie
This exception occurs everytime I launch. Doesn't seem to affect functionality, but should probably be looked at anyway. 2016-05-04 15:26:19.160 Spotify[6011:9623947] NSWindow warning: addin...
2016-05-04 12:29:09 AM
177 Views
0 replies
0 likes
Mac

177 Views
0 replies
0 likes

Shuffle turns itself back on..

Listening on my Macbook Air (OS X El Capitan) Desktop version and every time I turn the shuffle function off it will turn itself back on when a song ends, when i change the song, and when i pause the song, If I pause the song and hit shuffle it will ...

Ashtonmcnee
Newbie
Listening on my Macbook Air (OS X El Capitan) Desktop version and every time I turn the shuffle function off it will turn itself back on when a song ends, when i change the song, and when i pause the...
2016-04-19 11:11:56 PM
2016-05-02 11:38:12 PM
Steph_B
Roadie
966 Views
1 replies
0 likes
Mac

966 Views
1 replies
0 likes

Solved!! Notifications on Mac client

Hi, So on one of my macs, I have lost the notification icon in the top right corner.At first, I thought it was an update thing, but as my other mac still has the icon, I'm wondering what's going on. I've already tried a complete reinstall, deleting f...

MrFranks
Gig Goer
Hi, So on one of my macs, I have lost the notification icon in the top right corner. At first, I thought it was an update thing, but as my other mac still has the icon, I'm wondering what's...
2016-05-02 10:14:52 AM
2016-05-02 10:35:55 AM
MattSuda
Spotify Star
594 Views
3 replies
1 likes
Mac

594 Views
3 replies
1 likes

Paying for a non activated family members account.

First Spofity made it extremely difficuslt to add/invite family members to the service, now that you can easily add them, you get stuck paying for them each month even if they never activate the account! Thats a pretty sleazy business model!

movemusicmoney
Casual Listener
First Spofity made it extremely difficuslt to add/invite family members to the service, now that you can easily add them, you get stuck paying for them each month even if they never activate the...
2016-04-30 11:48:40 PM
2016-04-30 11:58:18 PM
MattSuda
Spotify Star
230 Views
2 replies
0 likes
Mac
Windows

230 Views
2 replies
0 likes

Solved!! Skipping audio when OSX screen locks

DescriptionWhen I listen to spotify on my mac, I'm not always using the mac for anything else for a while, and the screen will goto sleep (not the whole computer - just the screen). Once it goes to sleep, spotify will start skipping. It's not 100% of...

gchaprnka
Casual Listener
Description When I listen to spotify on my mac, I'm not always using the mac for anything else for a while, and the screen will goto sleep (not the whole computer - just the screen). Once it goes to...
2015-04-10 5:57:33 PM
2016-04-30 6:35:57 PM
user-removed
Not applicable
5791 Views
14 replies
1 likes
Mac

5791 Views
14 replies
1 likes

Mixed artists problem (but still not resolved by Spotify)

Hi Everyone, I have the mixed artists problem, where my recent EP (spotify:album:61F4JjDk1fO37AnRNsbs4P) has been mixed with work by another artist with the same name. I have contacted Spotify three weeks ago using the contact form, and also my distr...

nerds_feather
Newbie
Hi Everyone, I have the mixed artists problem, where my recent EP (spotify:album:61F4JjDk1fO37AnRNsbs4P) has been mixed with work by another artist with the same name. I have contacted Spoti...
2016-04-10 5:32:11 PM
2016-04-30 3:47:19 PM
MattSuda
Spotify Star
292 Views
1 replies
0 likes
Mac
Windows

292 Views
1 replies
0 likes

Solved!! OSX Spotify After Login Without Logout When Open Will Stuck At Loading

OSX SpotifyAfter Login With FB Without Logout When ReOpen Spotify Will Stuck At Loading~Unless fully Uninstall And Reinstall and next time logout if not keep stuck!

Screen Shot 2016-01-21 at 2.57.53 AM.png

weizhen93
Casual Listener
OSX Spotify After Login With FB Without Logout When ReOpen Spotify Will Stuck At Loading~ Unless fully Uninstall And Reinstall and next time logout if not keep stuck!
2016-01-20 8:04:53 PM
2016-04-29 11:50:01 PM
weizhen93
Casual Listener
575 Views
4 replies
0 likes
Mac

575 Views
4 replies
0 likes

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