Help - Desktop (Mac)

Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:40:52 PM
2024-03-14 3:41:33 PM
MattSuda
Spotify Star
2218 Views
1 replies
0 likes

2218 Views
1 replies
0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

MattSuda
Spotify Star
2023-06-26 9:00:58 AM
2023-06-26 9:01:14 AM
MattSuda
Spotify Star
4640 Views
1 replies
0 likes

4640 Views
1 replies
0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:09:54 PM
2023-04-29 10:41:09 PM
MattSuda
Spotify Star
3491 Views
1 replies
3 likes

3491 Views
1 replies
3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

mariomrt
Casual Listener
2019-04-20 2:00:15 PM
2023-05-18 3:32:12 PM
bfteach
Regular
39180 Views
19 replies
1 likes
music stops

39180 Views
19 replies
1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

Goodman
Spotify Legend
2012-07-19 10:29:25 AM
165225 Views
0 replies
35 likes
Mac

165225 Views
0 replies
35 likes

Search is not working

Cmon guys. Recently I upgraded my account to pro and downloaded the desktop version. The search option is not working!! Something went wrong when looking for a song or artists!! It happens with my iphone and my desktop with Windows What should I do? ...

mattrozen83
Casual Listener
Cmon guys. Recently I upgraded my account to pro and downloaded the desktop version. The search option is not working!! Something went wrong when looking for a song or artists!! It hap...
2016-03-07 6:43:14 PM
2016-03-07 6:51:58 PM
mattrozen83
Casual Listener
340 Views
2 replies
0 likes
Mac
Windows

340 Views
2 replies
0 likes

error occur

"error occur "showed on screen. Try to reboot my pad and phone, even delete and reset the app for several times bug nothing help. what can I do?

joyyipching
Newbie
"error occur "showed on screen. Try to reboot my pad and phone, even delete and reset the app for several times bug nothing help. what can I do?
2016-03-07 6:34:21 PM
2016-03-07 6:36:04 PM
Nico
Community Legend
267 Views
1 replies
0 likes
Mac

267 Views
1 replies
0 likes

Cover Art missing on Apple TV when streaming via Airfoil from Mac

Hi,lately Spotify on my Mac no longer shows albun cover art on my Apple TV when streaming to it via Airfoil.This has worked fine in the past. Running On OS X Yosemite.The developers at Rogue Amoeba said that tis is not an Airfoil problem and was intr...

cloudairplayer
Casual Listener
Hi, lately Spotify on my Mac no longer shows albun cover art on my Apple TV when streaming to it via Airfoil. This has worked fine in the past. Running On OS X Yosemite. The developers at Rogue Am...
2015-03-19 9:17:49 AM
2016-03-06 7:35:34 PM
DreamboyCAT
Casual Listener
2978 Views
11 replies
9 likes
Mac

2978 Views
11 replies
9 likes

Activity Feed not showing up

So I last updated my spotify around 10 days ago and just today I noticed my Activity Feed is gone. I have gone into my account and clicked to not show it and then clicked on it again to try and force it to come up, but nothing happens. I have also tr...

caylieaylie
Newbie
So I last updated my spotify around 10 days ago and just today I noticed my Activity Feed is gone. I have gone into my account and clicked to not show it and then clicked on it again to try and force...
2016-03-05 3:37:28 AM
227 Views
0 replies
0 likes
Mac

227 Views
0 replies
0 likes

Football streaming

I have just been told that you can watch live football streams through spotfy, is this true and if it is, how?

Arnie2864
Newbie
I have just been told that you can watch live football streams through spotfy, is this true and if it is, how?
2016-03-02 3:21:12 PM
2016-03-04 2:17:26 PM
user-removed
Not applicable
3268 Views
1 replies
0 likes
Mac

3268 Views
1 replies
0 likes

Embed Code doesn't update

Hey guys, i think, i've a bug with my spotify playlist. Even though i'v updated the playlst days ago, it doesn't update me the embed code. It still shows the old (deleted) Songs. Can anyone help me out with that? Cheers, Yannick

ThePostie
Newbie
Hey guys, i think, i've a bug with my spotify playlist. Even though i'v updated the playlst days ago, it doesn't update me the embed code. It still shows the old (deleted) Son...
2016-03-02 1:19:17 PM
373 Views
0 replies
1 likes
Mac
Windows

373 Views
0 replies
1 likes

Lyrics Section Says Song is "Instrumental"--But It's Not

I've recently discovered the "Lyrics" feature in Spotify, and I've been having a lot of fun with it. I've been adding and timing lyrics left and right. But one of my favorite songs by one of my favorite bands says it's instrumental... it even says su...

FireCoral417
Casual Listener
I've recently discovered the "Lyrics" feature in Spotify, and I've been having a lot of fun with it. I've been adding and timing lyrics left and right. But one of my favorite songs by one of my favor...
2015-05-01 12:10:11 AM
2016-02-28 12:16:14 PM
Feminist
Regular
2308 Views
3 replies
1 likes
Mac

2308 Views
3 replies
1 likes

Solved!! Mac running Yosemite Spotify Crashes

I have re-downloaded Spotify to my Mac computer running 10.10.2 but it continues to crash every time I open it. The Spotify version is: 1.0.3.101.gbfa97dfe. Any recommendations? Thanks for your help.

CatherineC
Casual Listener
I have re-downloaded Spotify to my Mac computer running 10.10.2 but it continues to crash every time I open it. The Spotify version is: 1.0.3.101.gbfa97dfe. Any recommendations? Thanks for y...
2015-04-06 9:13:36 PM
2016-02-28 1:44:07 AM
kald
Newbie
2349 Views
6 replies
0 likes
Mac

2349 Views
6 replies
0 likes

Spotify update does not work on my iMac

The version of Spotify that I installed on my new iMac (OSX 10.11.1) on 11/28/15 was working fine. Today (12/14/15) I was prompted to install an update, which I did. Silly me! The new version does not even open. I get the message "You can't open the ...

mjscheids
Newbie
The version of Spotify that I installed on my new iMac (OSX 10.11.1) on 11/28/15 was working fine. Today (12/14/15) I was prompted to install an update, which I did. Silly me! ...
2015-12-14 12:50:20 AM
2016-02-26 9:59:46 PM
stevenmay
Newbie
257 Views
1 replies
1 likes
Mac

257 Views
1 replies
1 likes

Starting Spotify crashes whole system (Mac OS X 10.10)

Hi there, It already happened twice, and both times I think it somehow related to dual-monitor setup I have. Sometimes I use my secondary monitor and drop there Spotify window. Then I quit Spotify (and I suppose it remembers somehow where the wondow ...

mf_denis
Regular
Hi there, It already happened twice, and both times I think it somehow related to dual-monitor setup I have. Sometimes I use my secondary monitor and drop there Spotify window. Then...
2016-02-25 10:34:39 AM
172 Views
0 replies
0 likes
Mac

172 Views
0 replies
0 likes

Solved!! Family plan

I just upgraded to family plan. I added my wife. We now have the same spotify, she has all my playlists and when she plays hers mine stops. Please help. Oh and I log in using Facebook

Kingink04
Casual Listener
I just upgraded to family plan. I added my wife. We now have the same spotify, she has all my playlists and when she plays hers mine stops. Please help. Oh and I log in using Facebook
2015-08-18 6:24:44 AM
2016-02-25 4:13:27 AM
Thodge4300
Newbie
712 Views
3 replies
0 likes
Mac

712 Views
3 replies
0 likes

Menu bar

Is there a way to have Spotify not show up in dock on Mac but still be running?

ycgtech8080
Newbie
Is there a way to have Spotify not show up in dock on Mac but still be running?
2016-02-20 8:44:16 PM
2016-02-23 7:37:37 PM
Juan
Spotify Legend
290 Views
1 replies
0 likes
Mac

290 Views
1 replies
0 likes

Playlist Radio not working on OS X or WIndows 10

Since the latests version I have been getting a bug I used to experience once every now and then almost every day. When playing songs and I decide to start a playlist radio (regardless of size, tried on 1000 songs and 10 songs) the Playlist Radio scr...

Sjmcg316
Casual Listener
Since the latests version I have been getting a bug I used to experience once every now and then almost every day. When playing songs and I decide to start a playlist radio (regardless of siz...
2016-02-17 3:14:35 PM
239 Views
0 replies
0 likes
Mac
Windows

239 Views
0 replies
0 likes

Solved!! Next / Previous media keys don't work on 3rd Party Keyboard, Play/Pause does work. [MAC]

Hello! So I am using a Logitech G710+ keyboard with my Mac (running 10.9) , and the media keys (Play/Pause, Stop, Next and Previous) work perfectly fine with iTunes, even in background. Now, when I use Spotify, I usually quit iTunes (to stop conflict...

Kd1011
Casual Listener
Hello! So I am using a Logitech G710+ keyboard with my Mac (running 10.9) , and the media keys (Play/Pause, Stop, Next and Previous) work perfectly fine with iTunes, even in background. ...
2013-11-18 4:01:02 AM
2016-02-16 4:30:55 PM
ntk91
Newbie
12219 Views
37 replies
20 likes
Mac

12219 Views
37 replies
20 likes

Payment failed

I've tried so many times to make payment using debit card. At first, i taught my card has problem to make international purchase, so i contact the bank. Then i try again but still fail. It keep appear "Oops, seems your card or payment provider is hav...

salwahanee
Casual Listener
I've tried so many times to make payment using debit card. At first, i taught my card has problem to make international purchase, so i contact the bank. Then i try again but still fail. It keep appea...
2016-02-16 5:44:57 AM
2016-02-16 3:32:50 PM
kbrooksc
Community Legend
235 Views
1 replies
0 likes
Mac
Windows

235 Views
1 replies
0 likes

iPhone - Spotify caught in "Installation" loop

I have a premium version which worked pretty well the last time. Since several days it says " Installation ..." . I tried to deinstall which does not work. Downloading the app again does not work either. Any idea ..?

Guebrue
Newbie
I have a premium version which worked pretty well the last time. Since several days it says " Installation ..." . I tried to deinstall which does not work. Downloading the app again does not work eit...
2016-02-13 1:45:34 AM
160 Views
0 replies
0 likes
Mac

160 Views
0 replies
0 likes

Opens on startup even when preferences set not to

Since the last spotify update, spotify opens on startup no matter the settings. It currently is not and has not ever been in my login startup items. The preference within the app is also set to NOT open on startup. I find it very annoying because it ...

EyeHeartMusic
Casual Listener
Since the last spotify update, spotify opens on startup no matter the settings. It currently is not and has not ever been in my login startup items. The preference within the app is also ...
2016-02-09 6:52:23 PM
2016-02-12 5:04:27 AM
Reflux_
Community Legend
226 Views
1 replies
0 likes
Mac

226 Views
1 replies
0 likes

Desktop Design Issue

Why in the world does the design have to be so Dark? And why aren't there ways to change it? I'm basically looking for a less-black bar on the right side of the application border to go up and down to various tracks. Also, there seems to be no way to...

cap_spalding
Newbie
Why in the world does the design have to be so Dark? And why aren't there ways to change it? I'm basically looking for a less-black bar on the right side of the application border to go u...
2016-02-11 12:13:19 AM
169 Views
0 replies
0 likes
Mac
Windows

169 Views
0 replies
0 likes

Missing all of my songs

I change the number of my credit card because I have s new one. When I tried to use my spotify account I had lost all my songs and my play lists. When I tried to recover the play listd I found nothing. Help!! Please , what can I do?

Anahicofre88
Casual Listener
I change the number of my credit card because I have s new one. When I tried to use my spotify account I had lost all my songs and my play lists. When I tried to recover the play listd I found nothin...
2016-02-07 3:42:10 PM
2016-02-08 10:22:39 PM
kbrooksc
Community Legend
313 Views
3 replies
0 likes
Mac

313 Views
3 replies
0 likes

Problem Listening Through Bose Soundlink II Bluetooth Around Ear Headphones

I'm having trouble listening to Spotify through my headphones as listed in the subject. Everything else on my computer (Amazon Prime video, YouTube, iTunes/Apple Music, all work fine. I usually have to restart Spotify if I want to listen through them...

a_j_t
Casual Listener
I'm having trouble listening to Spotify through my headphones as listed in the subject. Everything else on my computer (Amazon Prime video, YouTube, iTunes/Apple Music, all work fine. I usually...
2016-02-07 9:45:32 PM
376 Views
0 replies
0 likes
Mac

376 Views
0 replies
0 likes

Spotify Community

Help categories

Account & Payment

Using Spotify

Listen Everywhere

Desktop (Mac)

Forum Posts