Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Desktop (Mac)

Discuss Spotify for Mac

Start a topic

Forum Posts

Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 2760 Views
  • 1 replies
  • 0 likes
  • 2760 Views
  • 1 replies
  • 0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 5200 Views
  • 1 replies
  • 0 likes
  • 5200 Views
  • 1 replies
  • 0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 3716 Views
  • 1 replies
  • 3 likes
  • 3716 Views
  • 1 replies
  • 3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

  • Casual Listener
  • bfteach
  • Regular
  • 39717 Views
  • 19 replies
  • 1 likes
  • music stops
  • 39717 Views
  • 19 replies
  • 1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

  • Spotify Legend
  • 165539 Views
  • 0 replies
  • 35 likes
  • Mac
  • 165539 Views
  • 0 replies
  • 35 likes

Songs Won't Play

I downloaded Spotify onto my MacBook Pro today. For a couple of hours I was able to play my songs just fine. I was in the process of organizing my songs into playlists when my issue happened. When in my song library I can play a song if I click the p...

  • Newbie
  • I downloaded Spotify onto my MacBook Pro today. For a couple of hours I was able to play my songs just fine. I was in the process of organizing my songs into playlists when my issue happened.  ...
  • DasPeter
  • Community Legend
  • 18814 Views
  • 3 replies
  • 2 likes
  • Mac
  • 18814 Views
  • 3 replies
  • 2 likes

Browse missing

Hey only today out of nowhere my browse button has disappeared on my iphone app and I can't go to any playlists bar my own? I have tried deleting the app and reinstalling and re- logining in. Please help

  • Newbie
  • Hey only today out of nowhere my browse button has disappeared on my iphone app and I can't go to any playlists bar my own? I have tried deleting the app and reinstalling and re- logining in. Please ...
  • Bittencourt
  • Spotify Star
  • 691 Views
  • 1 replies
  • 0 likes
  • Mac
  • 691 Views
  • 1 replies
  • 0 likes

Cannot log in to Mac player

I created a new account with a gmail alias (myname+spotify@gmail.com) because my wife took over my original Spotify account years ago and I don't want to make her change. This account is working in that I can log in to the web player, but I cannot lo...

  • Casual Listener
  • I created a new account with a gmail alias (myname+spotify@gmail.com) because my wife took over my original Spotify account years ago and I don't want to make her change. This account is working in t...
  • Bittencourt
  • Spotify Star
  • 260 Views
  • 3 replies
  • 0 likes
  • Mac
  • 260 Views
  • 3 replies
  • 0 likes

Why is my Facebook profile still showing up?

I disconnected Spotify from Facebook but my Facebook name still shows up. I tried logging in and logging back out, uninstalling and reinstalling, and this has not worked. I don't my FB name to appear at all (which is different from my Spotify usernam...

  • Casual Listener
  • I disconnected Spotify from Facebook but my Facebook name still shows up. I tried logging in and logging back out, uninstalling and reinstalling, and this has not worked. I don't my FB name to appear...
  • djmikeystrange
  • Roadie
  • 429 Views
  • 1 replies
  • 0 likes
  • Mac
  • 429 Views
  • 1 replies
  • 0 likes

All of my iTunes playlists are showing up. Why?

I don't want any of my iTunes music connected to Spotify. When I installed the app on one of my computers I manually had to delete every single iTunes playlist. If I install on another computer, I don't want to have to do the same thing. Please help.

  • Casual Listener
  • I don't want any of my iTunes music connected to Spotify. When I installed the app on one of my computers I manually had to delete every single iTunes playlist. If I install on another computer, I do...
  • 342 Views
  • 0 replies
  • 0 likes
  • Mac
  • 342 Views
  • 0 replies
  • 0 likes

Proxy catch 22 on MAC OS-X

So, my Spotify client tries to connect to a proxy server that no longer exist.Logon is not possible and it seems that the settings options is unavailable until I log on.I have removed all proxy settings from my mac, but somehow Spotify stills keeps t...

  • Newbie
  • So, my Spotify client tries to connect to a proxy server that no longer exist. Logon is not possible and it seems that the settings options is unavailable until I log on. I have removed all proxy s...
  • 335 Views
  • 0 replies
  • 0 likes
  • Mac
  • 335 Views
  • 0 replies
  • 0 likes

Solved!! Empty playlist

My playlist got emptied the other day for some reason, not emptied by me. Is there any way to retrieve it?Playlist ID: 0vCn9olrPNfAQJAlPJcWkvI have currently added couple of tracks since it got emptied.

  • Newbie
  • My playlist got emptied the other day for some reason, not emptied by me. Is there any way to retrieve it? Playlist ID: 0vCn9olrPNfAQJAlPJcWkv I have currently added couple of tracks since...
  • MauriceMV
  • Spotify Star
  • 1136 Views
  • 2 replies
  • 0 likes
  • Mac
  • 1136 Views
  • 2 replies
  • 0 likes

Summary view of playlists within a folder suddenly blank (MAC)

Hello. Was hoping someone might be able to help with this issue: I have folders containing multiple playlists (the playlists are essentially albums).Spotify used to show me a preview of all playlists within a folder, as tiles, with some summary detai...

Summary view of folder
  • Regular
  •   Hello. Was hoping someone might be able to help with this issue:   I have folders containing multiple playlists (the playlists are essentially albums). Spotify used to show me a ...
  • 165 Views
  • 0 replies
  • 0 likes
  • Mac
  • 165 Views
  • 0 replies
  • 0 likes

Solved!! "can't play the current track" issue on Mac client

Hi, I'm a premium Spotify user. Very often, when using the Mac client, I get a "can't play the current track" error message. It appears for the same track if I try to re-play it, even after restarting Spotify. The same song plays fine on my Android p...

  • Casual Listener
  • Hi,   I'm a premium Spotify user. Very often, when using the Mac client, I get a "can't play the current track" error message. It appears for the same track if I try to re-play it, even afte...
  • serenapruett
  • Regular
  • 764 Views
  • 5 replies
  • 0 likes
  • Mac
  • 764 Views
  • 5 replies
  • 0 likes

can't launch Spotify for Mac anymore after today's update

Can't launch Spotify for Mac anymore after today's update. "You can’t open the app because PowerPC apps are no longer supported."

  • Regular
  • Can't launch Spotify for Mac anymore after today's update. "You can’t open the app because PowerPC apps are no longer supported."
  • bresaur
  • Newbie
  • 1645 Views
  • 8 replies
  • 0 likes
  • Mac
  • 1645 Views
  • 8 replies
  • 0 likes

Bose Sound Touch Error - Spotify on Iphone

I was helping a party last night, using my spotify account with a bose sound touch.I downloaded the Bose App for iOS, then I log into my Spotify account, then was ok.Now, I am trying to play any song in my iphone, but it seems like the app recognize ...

  • Newbie
  • I was helping a party last night, using my spotify account with a bose sound touch. I downloaded the Bose App for iOS, then I log into my Spotify account, then was ok. Now, I am trying to play ...
  • 382 Views
  • 0 replies
  • 0 likes
  • Mac
  • 382 Views
  • 0 replies
  • 0 likes

Solved!! Unable to play tracks on Spotify Free

Hi, i downgraded from Premium to free and now i'm unable to listen to playlists (mine or Spotify) even in shuffle mode. One track begin to play and 1 second later a message says (translated from french): Impossible to play the selected track. I under...

  • Casual Listener
  • Hi,   i downgraded from Premium to free and now i'm unable to listen to playlists (mine or Spotify) even in shuffle mode. One track begin to play and 1 second later a message says (tr...
  • DomDomSch
  • Casual Listener
  • 5584 Views
  • 11 replies
  • 0 likes
  • Mac
  • 5584 Views
  • 11 replies
  • 0 likes

Add to queue w/ Bose Soundtouch 10 doesn't actually do anything

Here's how I reproduce this: 1) Have a Bose Soundtouch 10 configured.2) Open Spotify (I've tried this from the iphone and from the osx client); choose to play from the speaker mentioned in step 1.3a) In desktop client select a song or album, click on...

  • Newbie
  • Here's how I reproduce this:   1) Have a Bose Soundtouch 10 configured. 2) Open Spotify (I've tried this from the iphone and from the osx client); choose to play from the speaker mention...
  • 624 Views
  • 0 replies
  • 1 likes
  • Mac
  • 624 Views
  • 0 replies
  • 1 likes

Speedport entry 2i and Spotify offline issue

Hi there, I have the above router and I face the following issue. When I open my android app, it always says that I am offline, no Internet connection. Sometimes it stays like this forever, and sometimes it takes minutes to finally show me the browse...

  • Casual Listener
  • Hi there,   I have the above router and I face the following issue.   When I open my android app, it always says that I am offline, no Internet connection.   Sometimes it st...
  • 299 Views
  • 0 replies
  • 0 likes
  • Mac
  • 299 Views
  • 0 replies
  • 0 likes

Solved!! When will 'sort search results by column heading' be restored to Spotify?

"once you do a search, the column headings are unresponsive, regarding sorting by song title or sorting by artist or by album". This is something I need from the program that should not have been removed. "I can no longer SORT the search results by s...

  • Music Fan
  • "once you do a search, the column headings are unresponsive, regarding sorting by song title or sorting by artist or by album". This is something I need from the program that should not have been r...
  • reb01501b
  • Casual Listener
  • 47601 Views
  • 130 replies
  • 74 likes
  • Mac
  • 47601 Views
  • 130 replies
  • 74 likes

Solved!! Mac Os Yosemite - Streaming to AppleTV using Airplay

Hey guys i tryed to find any solution in the internet but cant find a working one. So my question, is there any chance right now to stream music from spotify to my appletv using airplay? Im using a MacBook Pro with Yosemite Greets

  • Casual Listener
  • Hey guys   i tryed to find any solution in the internet but cant find a working one.   So my question,    is there any chance right now to stream music from spotify to...
  • Niklas
  • Regular
  • 11675 Views
  • 4 replies
  • 1 likes
  • Mac
  • 11675 Views
  • 4 replies
  • 1 likes

Spotify Not compatible with mac 10.11.1

Ever since i did the update on my mac my spotify says that it is not supporting it anymore. and spotify hasnt relased a new update to fix this bug. any suggestions?

  • Newbie
  • Ever since i did the update on my mac my spotify says that it is not supporting it anymore. and spotify hasnt relased a new update to fix this bug. any suggestions? 
  • 184 Views
  • 0 replies
  • 0 likes
  • Mac
  • 184 Views
  • 0 replies
  • 0 likes

A lot of my music skips

After I downloaded the new update for Spotifly for Mac, my music seems to be skipping and saying that it is "unable to play track". How do I fix this?

  • Newbie
  • After I downloaded the new update for Spotifly for Mac, my music seems to be skipping and saying that it is "unable to play track". How do I fix this?
  • j_garofalo
  • Casual Listener
  • 330 Views
  • 2 replies
  • 2 likes
  • Mac
  • 330 Views
  • 2 replies
  • 2 likes

I would like to have automatic adjuste

Hi, When at work listeing to spotify and if I get a call on Lync or Skype the volyme of the music stays the same. It would be great if lowered automatically (a setting or similar). I use laste OS for Mac. Kind regards, Jonas

  • Newbie
  • Hi,   When at work listeing to spotify and if I get a call on Lync or Skype the volyme of the music stays the same. It would be great if lowered automatically (a setting or similar). I use las...
  • 157 Views
  • 0 replies
  • 0 likes
  • Mac
  • 157 Views
  • 0 replies
  • 0 likes