Help - Desktop (Mac)

Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:40:52 PM
2024-03-14 3:41:33 PM
MattSuda
Spotify Star
1543 Views
1 replies
0 likes

1543 Views
1 replies
0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

MattSuda
Spotify Star
2023-06-26 9:00:58 AM
2023-06-26 9:01:14 AM
MattSuda
Spotify Star
3894 Views
1 replies
0 likes

3894 Views
1 replies
0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:09:54 PM
2023-04-29 10:41:09 PM
MattSuda
Spotify Star
3148 Views
1 replies
3 likes

3148 Views
1 replies
3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

mariomrt
Casual Listener
2019-04-20 2:00:15 PM
2023-05-18 3:32:12 PM
bfteach
Regular
38302 Views
19 replies
1 likes
music stops

38302 Views
19 replies
1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

Goodman
Spotify Legend
2012-07-19 10:29:25 AM
164837 Views
0 replies
35 likes
Mac

164837 Views
0 replies
35 likes

Solved!! Spotify freezing on startup mac

I'm not sure what this falls under and none of the other forums have solved my problem. When I start spotify on my macbook pro running 10.9.4 it immediately freezes. I cannot do anything but look at a frozen loading symbol. This is the console read-o...

Ben20
Casual Listener
I'm not sure what this falls under and none of the other forums have solved my problem. When I start spotify on my macbook pro running 10.9.4 it immediately freezes. I cannot do anything but lo...
2014-09-17 10:42:54 PM
2014-09-18 10:16:54 PM
Ben20
Casual Listener
1068 Views
4 replies
0 likes
Mac

1068 Views
4 replies
0 likes

Is playlist based radio dynamic

If you base a radio station on a playlist and then you alter that playlist does it alter the radio station? Or is it based on the "fingerprint" of the station when it was created?

UNCMo96
Regular
If you base a radio station on a playlist and then you alter that playlist does it alter the radio station? Or is it based on the "fingerprint" of the station when it was created?
2014-09-13 10:54:34 PM
2014-09-15 6:17:43 AM
hans-jürgen
Roadie
349 Views
3 replies
0 likes
Mac

349 Views
3 replies
0 likes

song sharing not working

Hi all, song sharing isnt working for me, any ideas? I've reinstalled, no luck, i signed out with email and back in with facebook, no luck, is anyone else having trouble sharing songs within SP?

donnabright
Newbie
Hi all, song sharing isnt working for me, any ideas? I've reinstalled, no luck, i signed out with email and back in with facebook, no luck, is anyone else having trouble sharing songs within SP?
2014-09-10 9:57:55 PM
2014-09-11 9:00:27 AM
Gladiomortis
Music Fan
214 Views
1 replies
0 likes
Mac

214 Views
1 replies
0 likes

"Your Music" - How to get in Offline Mode

Hi Guys I am new to this service after using MOG in Australia for some time. I have Spotify installed on my Mac and also on my Iphone. I have on the desktop app added around 500 songs to the "Your Music" section and not created any playlists. When I ...

mixminusmedia
Newbie
Hi Guys I am new to this service after using MOG in Australia for some time. I have Spotify installed on my Mac and also on my Iphone. I have on the desktop app added...
2014-08-28 8:52:19 AM
2014-09-06 4:38:38 PM
Peter__
Community Legend
252 Views
1 replies
0 likes
Mac

252 Views
1 replies
0 likes

Problema Descarga Playlist with Iphone

Hola, desde hace un tiempo, tengo problemas para descargar las listas en mi dispositivo Movil para escucharlas en Offline, empizar a realizar la descarga pero nunca acaba y se queda sin bajar todo el contenido. Que puedo hacer para solucionar el prob...

soychivi
Newbie
Hola, desde hace un tiempo, tengo problemas para descargar las listas en mi dispositivo Movil para escucharlas en Offline, empizar a realizar la descarga pero nunca acaba y se queda sin bajar todo el...
2014-09-04 3:50:29 PM
2014-09-06 3:56:35 PM
Peter__
Community Legend
220 Views
1 replies
0 likes
Mac

220 Views
1 replies
0 likes

All playlists disappear when the computer is restarted

I Use spotify premium on my two imacs, iPHone en macbook Air. Since a week or two I lost my playlists EVERY day. They are just removed. I can recover them by signing in to Spotify.com and click on recover playlists but it is getting so annoying now, ...

notsohappyuser
Newbie
I Use spotify premium on my two imacs, iPHone en macbook Air. Since a week or two I lost my playlists EVERY day. They are just removed. I can recover them by signing in to Spotify.com and click on re...
2014-09-03 12:35:42 PM
2014-09-03 1:45:12 PM
kbrooksc
Community Legend
291 Views
1 replies
0 likes
Mac

291 Views
1 replies
0 likes

Viewing Shuffle Order

Hello all! On my iphone, once you click the "shuffle" button within Spotify you can then view the "shuffle order" and skip ahead on songs. Is there a way to do this on the desktop app? View the shuffle order? Thanks in advance! E

eziduzit
Casual Listener
Hello all! On my iphone, once you click the "shuffle" button within Spotify you can then view the "shuffle order" and skip ahead on songs. Is there a way to do this on the desktop app? View the shu...
2014-09-02 9:12:16 PM
2014-09-02 11:50:17 PM
Soundofus
Spotify Star
1499 Views
1 replies
0 likes
Mac

1499 Views
1 replies
0 likes

Solved!! Spotify no longer starts (Mac)

Hi, About an hour ago, my Spotify app crashed and since then it won't start anymore. Every time I click Spotify the login screen pops up for a fraction of a second and the app never loads. I tried uninstalling and reinstalling Spotify, but it won't h...

driekvds
Regular
Hi, About an hour ago, my Spotify app crashed and since then it won't start anymore. Every time I click Spotify the login screen pops up for a fraction of a second and the app never loads....
2014-08-31 3:44:31 PM
2014-08-31 8:08:06 PM
kbrooksc
Community Legend
631 Views
3 replies
0 likes
Mac

631 Views
3 replies
0 likes

Solved!! Mac OSX 10.9.2 Desktop App Not Responding

Greetings: I have two computers running OSX 10.9.2 - a mid-2010 MacBook Pro and a late-2012 iMac. Both machines experience the same problem when trying to run the Spotify desktop app. Login screen comes up, I login (using either my Spotify or Faceboo...

Raindawg1060
Regular
Greetings: I have two computers running OSX 10.9.2 - a mid-2010 MacBook Pro and a late-2012 iMac. Both machines experience the same problem when trying to run the Spotify desktop app....
2014-03-25 5:33:58 PM
2014-08-27 5:29:53 PM
khain
Casual Listener
11337 Views
14 replies
2 likes
Mac

11337 Views
14 replies
2 likes

Delete history on MAC

How do I delete my history in Spotify om a MAC?

faspoti
Casual Listener
How do I delete my history in Spotify om a MAC?
2013-10-10 7:14:47 PM
2014-08-27 4:13:48 AM
latteboy50
Newbie
4776 Views
6 replies
1 likes

4776 Views
6 replies
1 likes

Can't sort my list desktop spotify firefox (mac) so can't rearrange songs in my list

I've looked at numerous solutions by other peeps regarding moving around songs in playlists. My problem is that I can't sort anything at all. I'm not using the Spotify app (it crashes on my mac), so I am using the web interface to listen to music, us...

airbetty
Newbie
I've looked at numerous solutions by other peeps regarding moving around songs in playlists. My problem is that I can't sort anything at all. I'm not using the Spotify app (it crashe...
2014-08-25 5:21:02 PM
2014-08-25 5:41:32 PM
Jason
Spotify Legend
356 Views
1 replies
0 likes
Mac

356 Views
1 replies
0 likes

Wrong Tag

Listening to Black Metal radio and Rick Astley - Never Gonna Give You Up came on, that song has no business being tagged as black metal.

DasutenLA
Newbie
Listening to Black Metal radio and Rick Astley - Never Gonna Give You Up came on, that song has no business being tagged as black metal.
2014-08-22 9:04:38 PM
2014-08-25 1:43:21 PM
Peter__
Community Legend
401 Views
1 replies
0 likes
Mac

401 Views
1 replies
0 likes

Solved!! Acount log in

Hi spotify,
I have my friends my spotify account trying to be a good person and now they are pissing me off and I was wondering if you could log my account off of all devices so I can just have it on my phone.

Thanks

Garrett Clark

garrettclark14
Casual Listener
Hi spotify, <br>I have my friends my spotify account trying to be a good person and now they are pissing me off and I was wondering if you could log my account off of all devices so I can just ...
2014-08-19 4:24:25 AM
2014-08-19 7:36:01 AM
xxpatrioticxx
Community Legend
375 Views
1 replies
0 likes
Mac

375 Views
1 replies
0 likes

spotify helper process on Mac OSX 10.9.4

I have the latest version of Max OsX 10.9.4 and of Spotify. It happens sometimes that the NVIDIA graphic unit starts working heating up my MacBook Pro and when i monitor the active processes i see that there are many "Spotify helper" open and it says...

permarco2002
Casual Listener
I have the latest version of Max OsX 10.9.4 and of Spotify. It happens sometimes that the NVIDIA graphic unit starts working heating up my MacBook Pro and when i monitor the active processes i see th...
2014-07-11 2:22:32 PM
2014-08-18 8:51:45 PM
thepen
Newbie
11218 Views
4 replies
2 likes
Mac

11218 Views
4 replies
2 likes

getting Error 117

Can someone please help. I'm getting random login errors on both my Mac Book Pro (running Lion) and my my iPad v3 running the latest version of IOS. On the MBP it reports as error 117. On the iPad it just says "connecting". I have rebooted my router ...

Gsybloke
Regular
Can someone please help. I'm getting random login errors on both my Mac Book Pro (running Lion) and my my iPad v3 running the latest version of IOS. On the MBP it reports as error 117. On the iPad it...
2014-08-13 10:43:05 AM
2014-08-13 7:08:30 PM
Peter__
Community Legend
467 Views
1 replies
0 likes
Mac

467 Views
1 replies
0 likes

Syncing music from ipod onto computer

I downloaded a lot of music from Spotify on my ipod, and now I want to put that music onto my computer. I downloaded the Spotify program, and I'm logged in on my computer, and it says under devices to connect my ipod to the computer or connect it to ...

kpo987
Newbie
I downloaded a lot of music from Spotify on my ipod, and now I want to put that music onto my computer. I downloaded the Spotify program, and I'm logged in on my computer, and it says under devices t...
2014-08-07 2:00:01 AM
2014-08-07 6:42:45 AM
kbrooksc
Community Legend
356 Views
1 replies
0 likes
Mac

356 Views
1 replies
0 likes

Playlists removed after login

Hello, I'm a long time Spotify user and love the service, however I seem to have done something that removed all of my playlists. I loaded the program and it asked me to login, when I did, it prompted me as though I were a new user. Is there any way ...

TPax7
Casual Listener
Hello, I'm a long time Spotify user and love the service, however I seem to have done something that removed all of my playlists. I loaded the program and it asked me to login, when I did, it p...
2014-08-06 5:56:12 PM
2014-08-06 7:38:14 PM
dinomight
Spotify Star
616 Views
3 replies
0 likes
Mac

616 Views
3 replies
0 likes

Spotify refuses to play music

Hi folks, I've been a Spotify user (unlimited) for quite some time now, and in general happy with everything. BUT, every couple of days Spotify simply refuses to play any music - it finishes one song, and then simply stops. I can navigate in the app ...

Mikado0906
Casual Listener
Hi folks, I've been a Spotify user (unlimited) for quite some time now, and in general happy with everything. BUT, every couple of days Spotify simply refuses to play any music ...
2014-08-05 1:06:32 PM
2014-08-05 7:16:17 PM
Peter__
Community Legend
512 Views
3 replies
0 likes
Mac

512 Views
3 replies
0 likes

Solved!! Family Band

Hello, I wasn't sure where to post this, but there is some weird spanish band under "Family Band" as an artist and if it could be switched to its own artist profile. It would be awesome since it has nothing to do with the artist "Family Band". Here i...

WackyWombat
Newbie
Hello, I wasn't sure where to post this, but there is some weird spanish band under "Family Band" as an artist and if it could be switched to its own artist profile. It would be awesome si...
2014-07-28 7:00:46 PM
2014-07-28 7:37:37 PM
Merik
Community Legend
313 Views
1 replies
0 likes
Mac

313 Views
1 replies
0 likes

Discover tab

When I click on my discover tab it says it cannot be loaded at said time, I've tired re-opening spotify as well as disconnecting and reconnecting to my internet, but nothing seems to work. Suggestions?

-marion-berry-
Casual Listener
When I click on my discover tab it says it cannot be loaded at said time, I've tired re-opening spotify as well as disconnecting and reconnecting to my internet, but nothing seems to work. Suggestion...
2014-07-28 1:12:54 AM
2014-07-28 5:08:30 AM
-marion-berry-
Casual Listener
388 Views
2 replies
0 likes
Mac

388 Views
2 replies
0 likes

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