Help - Desktop (Mac)

Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:40:52 PM
2024-03-14 3:41:33 PM
MattSuda
Spotify Star
2245 Views
1 replies
0 likes

2245 Views
1 replies
0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

MattSuda
Spotify Star
2023-06-26 9:00:58 AM
2023-06-26 9:01:14 AM
MattSuda
Spotify Star
4675 Views
1 replies
0 likes

4675 Views
1 replies
0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:09:54 PM
2023-04-29 10:41:09 PM
MattSuda
Spotify Star
3500 Views
1 replies
3 likes

3500 Views
1 replies
3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

mariomrt
Casual Listener
2019-04-20 2:00:15 PM
2023-05-18 3:32:12 PM
bfteach
Regular
39216 Views
19 replies
1 likes
music stops

39216 Views
19 replies
1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

Goodman
Spotify Legend
2012-07-19 10:29:25 AM
165248 Views
0 replies
35 likes
Mac

165248 Views
0 replies
35 likes

Spotify linked to remote disk

Hey, this is a problem i have had for some time now, and i have never been able to find an easy solution. I would like to start off by saying that this problem can probably be fixed by reinstalling spotify, but i would not calling reinstalling a piec...

JimDaggert
Regular
Hey, this is a problem i have had for some time now, and i have never been able to find an easy solution. I would like to start off by saying that this problem can probably be fixed by rei...
2014-10-30 2:15:42 PM
2014-11-03 9:27:34 AM
JimDaggert
Regular
309 Views
2 replies
0 likes
Mac

309 Views
2 replies
0 likes

can not change my country after upgrading to Premium

I had to change my Country to USA while I was there for my Holidays. Now, back in Austria I was trying to change it back but it did not allow me to do so. So I upgraded to Premium, as it said on my profil page but still can not change my Country. Any...

ChrisAustrian
Casual Listener
I had to change my Country to USA while I was there for my Holidays. Now, back in Austria I was trying to change it back but it did not allow me to do so. So I upgraded to Premium, as it said on my p...
2014-11-02 9:38:07 PM
2014-11-02 10:19:04 PM
Jordi
Community Legend
712 Views
4 replies
0 likes
Mac

712 Views
4 replies
0 likes

"Available offline" content gone after Mac OS Yosemite update.

So I've just finished installing the new Yosemite update and now all my downloaded playlists are no longer available offline. They still appear in my playlists panel and in their separate folders but anything that was made "Available Offline" has to ...

CD12
Casual Listener
So I've just finished installing the new Yosemite update and now all my downloaded playlists are no longer available offline. They still appear in my playlists panel and in their separate folde...
2014-10-27 8:16:19 PM
2014-10-27 8:24:18 PM
CD12
Casual Listener
567 Views
2 replies
1 likes
Mac

567 Views
2 replies
1 likes

Solved!! Problem loading songs on a Mac

Somebody please help. My Spotify version 0.9.14.13 doesn't work on my mac osx 10.9.5. The problem started after I updated my Spotify app and I havent been able to play any songs. The song will often take about 30sec to 1min to start playing. After 9 ...

user-removed
Visitor
Somebody please help. My Spotify version 0.9.14.13 doesn't work on my mac osx 10.9.5. The problem started after I updated my Spotify app and I havent been able to play any songs. The song will o...
2014-10-15 5:16:24 PM
2014-10-24 3:55:10 AM
user-removed
Not applicable
355 Views
2 replies
0 likes
Mac

355 Views
2 replies
0 likes

Spotify will not open on Mac

I have been using Spotify for a few weeks, and all of a sudden it will not open. I have tried deleting it, redownloading, and then when I open it it flashes as though it is about to open but then nothing happens. I have tried contacting Apple, they d...

sbradshaw12
Newbie
I have been using Spotify for a few weeks, and all of a sudden it will not open. I have tried deleting it, redownloading, and then when I open it it flashes as though it is about to open but then not...
2014-10-20 11:01:32 PM
2014-10-20 12:38:22 AM
MichaelW
Community Legend
249 Views
1 replies
0 likes
Mac

249 Views
1 replies
0 likes

Latest Spotify update breaking Adobe FIreworks

Yo Spotify, are you going to fix this problem or not. Just let me know. I'll move to Rdio if i must.

chezHarper
Casual Listener
Yo Spotify, are you going to fix this problem or not. Just let me know. I'll move to Rdio if i must.
2014-10-20 6:54:27 PM
2014-10-20 7:04:42 PM
Jordi
Community Legend
401 Views
1 replies
0 likes
Mac

401 Views
1 replies
0 likes

I can't ear music with my account in my mac

Hi, I cant hear music in my destkop (mac). I try to play music and only hear 2 seconds and then appear (impossible reproduce this song). I can hear music with other account and my iphone but i cant reproduce music in my destkop. thanks,

JoseEnriqueMore
Newbie
Hi, I cant hear music in my destkop (mac). I try to play music and only hear 2 seconds and then appear (impossible reproduce this song). I can hear music with other account and my iphone b...
2014-10-19 4:49:46 PM
2014-10-19 4:55:16 PM
MichaelW
Community Legend
400 Views
1 replies
0 likes
Mac

400 Views
1 replies
0 likes

Solved!! actual playing title isn't green

If I click on a Playlist PLAY the actual title wont hover green. Thats realy ugly since I don't know exactly on which postition I'm in the playslist and which title is play (also click on the cover and "go to" won't help). When I directly click into ...

tifoso
Casual Listener
If I click on a Playlist PLAY the actual title wont hover green. Thats realy ugly since I don't know exactly on which postition I'm in the playslist and which title is play (also click o...
2014-10-17 1:37:25 PM
2014-10-17 6:30:22 PM
Grace
Spotify
313 Views
3 replies
0 likes
Mac

313 Views
3 replies
0 likes

Specific songs not available from an album?

I'm trying to get this album: https://play.spotify.com/album/6qZSS98R6px7lmqzMUOZnX But only 2 of the songs are available? The album released yesterday. Why is this?

drizzy
Newbie
I'm trying to get this album: https://play.spotify.com/album/6qZSS98R6px7lmqzMUOZnX But only 2 of the songs are available? The album released yesterday. Why is this?
2014-10-14 12:44:48 AM
2014-10-15 1:11:42 AM
Carina
Community Legend
389 Views
1 replies
0 likes
Mac

389 Views
1 replies
0 likes

Solved!! Unable to complete Premium membership subscription with NUS discount

I am trying to purchase spotify premium through the NUS discount so i get 50% off the subscription. However as I try to purchase it, i enter my NUS card number and then it prompts me to enter my facebook password and then once i do so it redirects me...

schulzy98
Casual Listener
I am trying to purchase spotify premium through the NUS discount so i get 50% off the subscription. However as I try to purchase it, i enter my NUS card number and then it prompts me to enter my face...
2014-10-13 11:40:42 PM
2014-10-14 7:44:26 PM
schulzy98
Casual Listener
443 Views
2 replies
0 likes
Mac

443 Views
2 replies
0 likes

Search by country and location

Hi, I have used Spotify for some time, but the search "feature" is really bad. Sometimes I want to search e.g. for new songs in a specific country or location. But how to do that? In "Browse" there are only genres. If I e.g. enter "country: Sweden", ...

spiff69
Casual Listener
Hi, I have used Spotify for some time, but the search "feature" is really bad. Sometimes I want to search e.g. for new songs in a specific country or location. But how to do that? In "Brow...
2014-02-20 10:51:40 AM
2014-10-12 1:05:42 PM
spiff69
Casual Listener
8874 Views
3 replies
20 likes
Mac

8874 Views
3 replies
20 likes

Click and hold preview not working on Mac

Clicking and holding on play button is not playing preview anymore on Mac. Reinstall does not help. OS X 10.9.4. Spotify 0.9.14.11

jerjerjer
Casual Listener
Clicking and holding on play button is not playing preview anymore on Mac. Reinstall does not help. OS X 10.9.4. Spotify 0.9.14.11
2014-09-30 9:36:06 AM
2014-10-08 3:52:06 PM
Jason
Spotify Legend
528 Views
2 replies
1 likes

528 Views
2 replies
1 likes

Solved!! Just a thought about Spotify desktop

I started paying the premium the moment I could (I was a student before) just because I thought Spotify was the kind of idea that had to exist and it just needed some support to become what it is nowadays. A minute ago I realised whenever I want to l...

lusop
Casual Listener
I started paying the premium the moment I could (I was a student before) just because I thought Spotify was the kind of idea that had to exist and it just needed some support to become what it is now...
2014-10-08 9:42:10 AM
2014-10-08 11:50:32 AM
lusop
Casual Listener
343 Views
2 replies
0 likes
Mac

343 Views
2 replies
0 likes

Solved!! Mac: Spotify Helper not responding

I've noticed over the past couple months at least that in my Activity Monitor one of the Spotify Helpers is constantly Not Responding. I force quit and it appears again. The desktop app works, but seems slow and I'm wondering if this might be the rea...

sevensix
Regular
I've noticed over the past couple months at least that in my Activity Monitor one of the Spotify Helpers is constantly Not Responding. I force quit and it appears again. The desktop app works, but se...
2014-10-07 10:32:00 AM
2014-10-08 9:45:45 AM
sevensix
Regular
5728 Views
4 replies
0 likes

5728 Views
4 replies
0 likes

spotify repeat

For a while i'm having a problem starting a number in Spotify, it starts en after 1 or 2 seconds it starts again for good.Now i'm in a situation that Spotify just opens the software, but i cannot listen anymore.... It's not possible to play the actua...

StevenGeys
Newbie
For a while i'm having a problem starting a number in Spotify, it starts en after 1 or 2 seconds it starts again for good. Now i'm in a situation that Spotify just opens the software, but i cannot l...
2014-10-06 11:34:42 AM
2014-10-06 1:19:29 PM
MichaelW
Community Legend
292 Views
1 replies
0 likes
Mac

292 Views
1 replies
0 likes

Soundrop Help!

Is anyone having problems with using the crossfade option in spotify with soundrop? When using the crossfade function on the playback options soundrop seems to start to crossfade the songs and then give up and jus restart the song? Anyone have any id...

RosierJames
Casual Listener
Is anyone having problems with using the crossfade option in spotify with soundrop? When using the crossfade function on the playback options soundrop seems to start to crossfade the songs and then...
2014-10-04 4:14:39 PM
248 Views
0 replies
0 likes
Mac

248 Views
0 replies
0 likes

Local files lost after spotify app is closed

I have a set of two albums that are local MP3 files on a macbook. I have uploaded them to a playlist thereby putting them in my local files list aswell. Whenever I close out of spotify though the file locations are lost and I have to reimport them. A...

kdenhar
Casual Listener
I have a set of two albums that are local MP3 files on a macbook. I have uploaded them to a playlist thereby putting them in my local files list aswell. Whenever I close out of spotify though the fil...
2014-10-02 4:00:51 AM
382 Views
0 replies
0 likes
Mac

382 Views
0 replies
0 likes

Spotify Slow on Mac OS 10.9.5

Hi there, Spotify is incredibly slow on my Mac. I have taken the following steps to rectify, but Spotify remains my slowest application: -Reinstalled (3 times) -Restart computer -Install all updates -Disable all local file sources -Reduce cache to ma...

joemitchell
Casual Listener
Hi there, Spotify is incredibly slow on my Mac. I have taken the following steps to rectify, but Spotify remains my slowest application: -Reinstalled (3 times) ...
2014-09-29 4:55:18 PM
2014-09-29 12:41:12 AM
joemitchell
Casual Listener
2309 Views
2 replies
1 likes

2309 Views
2 replies
1 likes

Can't unfollow a playlist from someone I'm following

I am not following Vincent Sandoval but his music still comes up in the listened to list. How can I remove this?

Caberman
Newbie
I am not following Vincent Sandoval but his music still comes up in the listened to list. How can I remove this?
2014-09-29 11:28:06 PM
2014-09-29 11:55:02 PM
Jordi
Community Legend
546 Views
1 replies
0 likes
Mac

546 Views
1 replies
0 likes

Playing Incorrect Local Files

Hi, I have an issue where local files are played incorrectly. Say there's a studio album that I also have on iTunes; instead of playing it from the correct source, Spotify plays the live version from a different album. How do I correct this problem? ...

MegaMan
Casual Listener
Hi, I have an issue where local files are played incorrectly. Say there's a studio album that I also have on iTunes; instead of playing it from the correct source, Spotify plays the live versio...
2014-09-27 8:01:41 PM
265 Views
0 replies
0 likes
Mac

265 Views
0 replies
0 likes

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