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Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 306 Views
  • 1 replies
  • 0 likes
  • 306 Views
  • 1 replies
  • 0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 3020 Views
  • 1 replies
  • 0 likes
  • 3020 Views
  • 1 replies
  • 0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 2188 Views
  • 1 replies
  • 3 likes
  • 2188 Views
  • 1 replies
  • 3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

  • Casual Listener
  • bfteach
  • Regular
  • 36838 Views
  • 19 replies
  • 1 likes
  • music stops
  • 36838 Views
  • 19 replies
  • 1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

  • Spotify Legend
  • 163664 Views
  • 0 replies
  • 34 likes
  • Mac
  • 163664 Views
  • 0 replies
  • 34 likes

Low quality music when another application with sound is open

Plan: PremiumCountry: Spain Device: Macbook Air Retina, 13'', 2019Operating System : MacOS Catalina 10.15.4 My Question or Issue: When I open Spotify and listen to music, and I am also listening to another application/page with sound, the quality of ...

  • Visitor
  • Plan: Premium Country: Spain   Device: Macbook Air Retina, 13'', 2019 Operating System : MacOS Catalina 10.15.4   My Question or Issue: When I open Spotify and listen to music, and I ...
  • 446 Views
  • 0 replies
  • 0 likes
  • Low quality
    Mac
  • 446 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution The queue doesn't display the list of the songs added to it

PlanPremium CountryGermany DeviceMacBook Pro (13-inch, Mid 2012) Operating SystemmacOS 10.14.2 (18C54) My Question or IssueHi, yesterday I updated the desktop app to version 1.1.32.618.gda5638a6. The songs that were added to the queue before the upda...

  • Casual Listener
  • Plan Premium   Country Germany   Device MacBook Pro (13-inch, Mid 2012)   Operating System macOS 10.14.2 (18C54)   My Question or Issue Hi, yesterday I updated t...
  • Ivan
  • Spotify Legend
  • 657 Views
  • 3 replies
  • 0 likes
  • 657 Views
  • 3 replies
  • 0 likes

Performance / Loading problems on Mac resolved

Hi...after complaining for quite some time around the slowness of the application on my 2014 Mac Mini, one has to say sorry to Spotify - I have found that the application itself is not the problem. It seems that the HDD in these machines degrades pre...

  • Casual Listener
  • Hi...after complaining for quite some time around the slowness of the application on my 2014 Mac Mini, one has to say sorry to Spotify - I have found that the application itself is not the problem. ...
  • 225 Views
  • 0 replies
  • 0 likes
  • 225 Views
  • 0 replies
  • 0 likes

Music doesn't play after disconnecting from Echo Dot

PlanPremiumCountryUnited KingdomDeviceMacbook Pro early 2015Amazon Echo Dot 3rd GenerationAirPods 1st GenOperating SystemMacOS 10.15.3 My Question or IssueSo when I play music through my Echo, it works fine. However, when I try to play music through ...

  • Casual Listener
  • Plan Premium Country United Kingdom Device Macbook Pro early 2015 Amazon Echo Dot 3rd Generation AirPods 1st Gen Operating System MacOS 10.15.3   My Question or Issue So when I play ...
  • 245 Views
  • 0 replies
  • 0 likes
  • 245 Views
  • 0 replies
  • 0 likes

Can't install Spotify, "could not move to applications folder "

PlanFree/PremiumCountryUKDeviceMacBook Pro 2012Operating SystemMojave 10.14.5 My Question or IssueI have recently been having problems running Spotify on the app so tried deleting and re-installing. The installation proceeds then after some while I g...

  • Newbie
  • Plan Free/Premium Country UK Device MacBook Pro 2012 Operating System Mojave 10.14.5   My Question or Issue I have recently been having problems running Spotify on the app so tried del...
  • catinthefreezer
  • Casual Listener
  • 2403 Views
  • 3 replies
  • 0 likes
  • 2403 Views
  • 3 replies
  • 0 likes

Spotify update, can't see album/song image

PlanPremiumCountryUSA DeviceMacbook Pro 2018Operating SystemmacOS Mojave 10.14.6 My Question or IssueAfter the Spotify update, I can't get my song image to show again. I tried to maximize the window and reinstalling Spotify following Spotify instruct...

  • Newbie
  • Plan Premium Country USA   Device Macbook Pro 2018 Operating System macOS Mojave 10.14.6   My Question or Issue After the Spotify update, I can't get my song image to show again....
  • EthanS1
  • Community Legend
  • 444 Views
  • 1 replies
  • 0 likes
  • 444 Views
  • 1 replies
  • 0 likes

Solved!! Installer stuck + Eats RAM to infinity.

The most recent Spotify Installer for Mac gets stuck at 'Installing Spotify', and keeps eating RAM. I left it for a good 30 minutes, and by that time it occupied more than 28 GBs or RAM. PlanPremiumCountrySwedenDeviceMacbook Pro Retina 2014Operating ...

  • Casual Listener
  • The most recent Spotify Installer for Mac gets stuck at 'Installing Spotify', and keeps eating RAM. I left it for a good 30 minutes, and by that time it occupied more than 28 GBs or RAM.   Pla...
  • huccxz
  • Casual Listener
  • 4291 Views
  • 2 replies
  • 1 likes
  • 4291 Views
  • 2 replies
  • 1 likes

Spotify push CPU 100%

information required:Plan: PremiumCountry: FranceDevice: MacBook Pro 15, 2018 / Intel Core i7 / 2,2 GHz / 16 Go RamOperating System: OsX Mojave 10.14.6 SPOTIFY Premium USER /version 1.1.30.658.gf13cde74 Facebook connection and most pref option is dea...

  • Music Fan
  • information required: Plan: Premium Country: France Device: MacBook Pro  15, 2018 /  Intel Core i7 / 2,2 GHz / 16 Go Ram Operating System: OsX Mojave 10.14.6 &...
  • Chanderton
  • Casual Listener
  • 810 Views
  • 5 replies
  • 1 likes
  • 810 Views
  • 5 replies
  • 1 likes

Superuser Contribution Unable to arrange songs after reinstalling

Hi, I am under Spotify Premium and have previously installed Spotify on my Mac. However, after uninstalling Spotify and reinstalling it again (to see my friends' activity coz it went missing), I realise that I am unable to arrange the songs in my Spo...

  • Casual Listener
  • Hi, I am under Spotify Premium and have previously installed Spotify on my Mac. However, after uninstalling Spotify and reinstalling it again (to see my friends' activity coz it went missing), I real...
  • Siowling0905
  • Casual Listener
  • 365 Views
  • 2 replies
  • 0 likes
  • 365 Views
  • 2 replies
  • 0 likes

Can't unfavorite/uncheck grayed out songs

I am on macOS High Sierra and I cannot remove these songs in my favorites section. These songs use to be local files but I deleted them and are no longer on my drive. Now I can't remove the title in the Spotify desktop client and it is really frustra...

  • Newbie
  • I am on macOS High Sierra and I cannot remove these songs in my favorites section. These songs use to be local files but I deleted them and are no longer on my drive. Now I can't remove the titl...
  • glenndunks
  • Newbie
  • 739 Views
  • 2 replies
  • 0 likes
  • 739 Views
  • 2 replies
  • 0 likes

revert the new update

PlanPremiumCountry DeviceMacbook AirOperating SystemiOS 10 My Question or Issuethere was recently an update on spotify on my desktop. it took away the ability to see friend activity, when a song was added to a playlist and the search bar in playlists...

  • Newbie
  • Plan Premium Country   Device Macbook Air Operating System iOS 10   My Question or Issue there was recently an update on spotify on my desktop. it took away the ability to see fri...
  • Emilia_8
  • Community Legend
  • 1643 Views
  • 1 replies
  • 3 likes
  • 1643 Views
  • 1 replies
  • 3 likes

7.1 speaker system

I have a 7.1 speaker system connected to my mac but Spotify doesn't support this system so the audio only comes out front two speakers. I tried loopback and that worked great but It was too expensive and other software was really complex, does anyone...

  • Newbie
  • I have a 7.1 speaker system connected to my mac but Spotify doesn't support this system so the audio only comes out front two speakers. I tried loopback and that worked great but It was too expensive...
  • 290 Views
  • 0 replies
  • 0 likes
  • 290 Views
  • 0 replies
  • 0 likes

A firewall may be blocking Spotify.

PlanPremiumCountryGermanyDeviceMacBook Air (early 2015)Operating SystemmacOS Catalina 10.15.4 My Question or IssueI recently switched over from my MacBook Pro to my MacBook Air and wanted to use Spotify there, logging in, as per usual, through facebo...

  • Casual Listener
  • Plan Premium Country Germany Device MacBook Air (early 2015) Operating System macOS Catalina 10.15.4   My Question or Issue I recently switched over from my MacBook Pro to my MacBook A...
  • 505 Views
  • 0 replies
  • 0 likes
  • 505 Views
  • 0 replies
  • 0 likes

Solved!! desktop app on mac has unbalanced volume when connecting headphones or speaker with aux

Using a macbook pro and this issue only started up within the past few days. I plugged an aux into my mac to connect it to my desktop speakers and it sounded as if the right speaker was the only one playing music. Upon inspection the left speaker was...

  • Casual Listener
  • Using a macbook pro and this issue only started up within the past few days. I plugged an aux into my mac to connect it to my desktop speakers and it sounded as if the right speaker was the only one ...
  • Siyagandhi89
  • Casual Listener
  • 3745 Views
  • 5 replies
  • 0 likes
  • 3745 Views
  • 5 replies
  • 0 likes

Superuser Contribution Every now and then, Spotify says 'Can't play current song.' Any way to fix this?

PlanPremiumCountryUnited StatesDevice(Macbook Air, Retina, 13-inch, 2019)Operating System(MacOS) My Question or Issue I don't know how to fix an issue I get sometimes, where Spotify says 'Can't play current song.' I have to always restart Spotify and...

  • Newbie
  • Plan Premium Country United States Device (Macbook Air, Retina, 13-inch, 2019) Operating System (MacOS)   My Question or Issue   I don't know how to fix an issue I get sometimes,...
  • Ivan
  • Spotify Legend
  • 590 Views
  • 1 replies
  • 0 likes
  • 590 Views
  • 1 replies
  • 0 likes

Can't change playlist cover

PlanPremiumCountryUSA DeviceMacBook Pro 2017Operating SystemmacOS Catalina (10.15.4) I am unable to switch out the covers of my playlists. The desktop app also left out some highly used features and it feels less robust than what it did. How can we r...

  • Visitor
  • Plan Premium Country USA   Device MacBook Pro 2017 Operating System macOS Catalina (10.15.4)   I am unable to switch out the covers of my playlists. The desktop app also left out ...
  • EthanS1
  • Community Legend
  • 2173 Views
  • 2 replies
  • 1 likes
  • 2173 Views
  • 2 replies
  • 1 likes

"Can't play the current song" after couple minutes of inactivity

PlanFamily (also happened on Premium previously) CountryNL DeviceMacbook Pro 13-inch 2017 Operating SystemmacOS 10.15.4 My Question or IssueOver the past couple weeks/months I have experienced an issue with the macos desktop version. Songs would play...

  • Casual Listener
  • Plan Family (also happened on Premium previously)   Country NL   Device Macbook Pro 13-inch 2017   Operating System macOS 10.15.4   My Question or Issue Over the past...
  • bobrosoft
  • Music Fan
  • 1302 Views
  • 4 replies
  • 2 likes
  • macOS
    Play Button
  • 1302 Views
  • 4 replies
  • 2 likes

Incorrect Following count

Plan StudentPremiumUSA DeviceMacbook Pro 2016 Operating SystemCatalina 10.15.4 My Question or IssueI'm following 0 people, but the icon on my profile says I'm following 2 people; hence they are invisible. How do I remove those 2

  • Regular
  •   Plan Student Premium USA   Device Macbook Pro  2016  Operating System Catalina 10.15.4   My Question or Issue I'm following 0 people, but the icon on my profile ...
  • 445 Views
  • 0 replies
  • 0 likes
  • 445 Views
  • 0 replies
  • 0 likes

Auto pause when idle or when screen locks?

Plan: PremiumCountry: USA Device: Macbook pro 2019Operating System: macOS 10.14.6 My Question or Issue Is it possible to configure Spotify to stop playing after I have been idle for a period of time, or perhaps after the screen locks? I have searched...

  • Casual Listener
  • Plan: Premium Country:  USA   Device: Macbook pro 2019 Operating System: macOS 10.14.6   My Question or Issue   Is it possible to configure Spotify to stop playing aft...
  • Bethany_Dawn
  • Community Legend
  • 1842 Views
  • 1 replies
  • 0 likes
  • 1842 Views
  • 1 replies
  • 0 likes

Shuffle on specific (large) Spotify playlist

Plan: PremiumCountry: the Netherlands Device: MacBook Pro (13-inch, 2017, Two Thunderbolt 3 ports)Operating System: MacOS Catalina 10.15.4 (19E287) Hi, I'm not getting the Shuffle to work on the Mac Spotify app (or iPhone 11 pro for that matter) for ...

  • Newbie
  • Plan: Premium Country: the Netherlands   Device: MacBook Pro (13-inch, 2017, Two Thunderbolt 3 ports) Operating System: MacOS Catalina 10.15.4 (19E287)     Hi,  ...
  • 308 Views
  • 0 replies
  • 0 likes
  • shuffle
  • 308 Views
  • 0 replies
  • 0 likes