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Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

  • Casual Listener
  • dtulman14
  • Casual Listener
  • 27169 Views
  • 15 replies
  • 1 likes
  • Error
    music stops
  • 27169 Views
  • 15 replies
  • 1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

  • Community Manager
  • Community Manager
  • 158428 Views
  • 0 replies
  • 34 likes
  • Mac
  • 158428 Views
  • 0 replies
  • 34 likes

Solved!! "Save to your favorite songs" icon is misaligned

Plan: FreeCountry: USADevice: Macbook Pro 2018Operating System: MacOS 10.14.5 The save icon is not centered on the actual button and is right aligned. Twice I have accidentally clicked just to the right of the icon and actually clicked remove. The ex...

spotifybug.png
  • Visitor
  • Plan: Free Country: USA Device: Macbook Pro 2018 Operating System: MacOS 10.14.5   The save icon is not centered on the actual button and is right aligned. Twice I have accid...
  • user-removed
  • Not applicable
  • 354 Views
  • 2 replies
  • 0 likes
  • 354 Views
  • 2 replies
  • 0 likes

Embed "Something Went Wrong" on Squarespace & Shopify

Plan: PremiumCountry: USA Device: Macbook ProOperating System: MacOS Mojave 10.14.2 I've added a Spotify playlist embed on two client websites - one Shopify and one Squarespace. On each, the Spotify embed box says "Something Went Wrong." Any ideas? I...

  • Casual Listener
  • Plan: Premium Country: USA   Device: Macbook Pro Operating System: MacOS Mojave 10.14.2   I've added a Spotify playlist embed on two client websites - one Shopify and one Squarespace....
  • macairedouglas
  • Casual Listener
  • 602 Views
  • 2 replies
  • 0 likes
  • 602 Views
  • 2 replies
  • 0 likes

Permanently randomize the order of a playlist

I'd like an option in the playlist settings menu (...) to randomize the order of the playlist. I made a playlist with over 250 songs and I don't have the time to try to randomize them one by one.When my friends press play and forget to press the shuf...

  • Casual Listener
  • I'd like an option in the playlist settings menu (...) to randomize the order of the playlist. I made a playlist with over 250 songs and I don't have the time to try to randomize them one by one. Wh...
  • Gredo
  • Visitor
  • 2788 Views
  • 2 replies
  • 1 likes
  • 2788 Views
  • 2 replies
  • 1 likes

Downloaded music won't play offline

PlanPremiumCountry: USA Devicemac book airOperating System My Question or Issue: I used to be able play music I downloaded offline but it won't let me. I completely unistalled spotifly and cleared caches and then reinstalled still having same problem

  • Casual Listener
  •   Plan Premium Country: USA   Device mac book air Operating System     My Question or Issue: I used to be able play music I downloaded offline but it won't let me. ...
  • Loxer
  • Spotify Star
  • 636 Views
  • 3 replies
  • 0 likes
  • 636 Views
  • 3 replies
  • 0 likes

Spotify desktop app on Mac completley unusable

Brief description of the issue: App loads correctley and loads saved tracks and playlists, but without any artwork, every playlist is empty and music playback doesn't work. The web player works without any issue in Chrome browser. The issue appeared ...

Xnip2019-08-04_21-43-57.png Xnip2019-08-04_21-49-37.png Xnip2019-08-04_21-49-29.png Xnip2019-08-04_21-49-19.png
  • Newbie
  • Brief description of the issue:  App loads correctley and loads saved tracks and playlists, but without any artwork, every playlist is empty and music playback doesn't work. The web player work...
  • Loxer
  • Spotify Star
  • 504 Views
  • 1 replies
  • 0 likes
  • 504 Views
  • 1 replies
  • 0 likes

Can´t change volume with keyboard when using Connect to other speaker.

Plan: Premium FamilyCountry: Sweden Device: Macbook Pro 15" mid 2019Operating System: macOs 10.14.5 My Question or IssueHi!I use Spotify Connect from all of my devices at home, mostly the one that is closest to me at the moment. I´m used to change th...

  • Casual Listener
  • Plan: Premium Family Country: Sweden   Device: Macbook Pro 15" mid 2019 Operating System: macOs 10.14.5   My Question or Issue Hi! I use Spotify Connect from all of my devices ...
  • Bergan
  • Casual Listener
  • 517 Views
  • 1 replies
  • 1 likes
  • Connect
    keyboard
    MacBook Desktop
  • 517 Views
  • 1 replies
  • 1 likes

Downloading Playlists Names and Artists

Is it possible to download the list of song names, artist, album and playlist order in the event i want to purchase ths songs? PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Win...

  • Visitor
  • Is it possible to download the list of song names, artist, album and playlist order in the event i want to purchase ths songs?     Plan Free/Premium Country   Device (iPhone 8,...
  • Alienator5000
  • Regular
  • 422 Views
  • 1 replies
  • 0 likes
  • 422 Views
  • 1 replies
  • 0 likes

Solved!! Spotify client keeps playing on a strange device called STOREID

Plan: PremiumCountry: USA Devices: MB Pro, Iphone XR My Question or IssueMy spotify clients keep halting playback, playing on a device called "STORE_STOREID-CPU" - see the attached screenshot. What is this device and how do I remove it from my accoun...

Screen Shot 2019-08-08 at 10.21.32 AM.png
  • Visitor
  • Plan: Premium Country: USA   Devices: MB Pro, Iphone XR   My Question or Issue My spotify clients keep halting playback, playing on a device called "STORE_STOREID-CPU" - see the ...
  • DanifC
  • Composer
  • 526 Views
  • 1 replies
  • 0 likes
  • 526 Views
  • 1 replies
  • 0 likes

This AD Refuses to Play

Free | United StatesMacbook Pro (Retina 13" Mid-2014)MacOS Mojave This single ad absolutely refuses to play. To get around it, I have to ⌘Q and completely reopen Spotify, every time it plays. This is the only ad that won't play, and only on desktop, ...

Screen Shot 2019-08-07 at 3.33.23 PM.png
  • Visitor
  • Free | United States Macbook Pro (Retina 13" Mid-2014) MacOS Mojave   This single ad absolutely refuses to play. To get around it, I have to  ⌘Q and completely reopen Spotify, every tim...
  • user-removed
  • Not applicable
  • 213 Views
  • 3 replies
  • 0 likes
  • 213 Views
  • 3 replies
  • 0 likes

Desktop app won't download or play local files on devices

PlanPremiumCountryAustraliaDevice(iPhone XR, Macbook Pro late 2011)Operating System(iOS 10, ) I'm having a problem I hope someone can help with. The desktop app shows local files and plays them just fine, that have been put into playlists. The downlo...

  • Regular
  • Plan Premium Country Australia Device (iPhone XR, Macbook Pro late 2011) Operating System (iOS 10, )   I'm having a problem I hope someone can help with.     The desktop app...
  • 172 Views
  • 0 replies
  • 3 likes
  • 172 Views
  • 0 replies
  • 3 likes

Spotify min window height

Hello, There is an issue which bothered me for months now. I often have spotify up on my second monitor while working. Because it is not the only winow I need to have open beside my main monitor, I try to minimize it as much as I can. The thing is, n...

Screenshot 2019-08-06 at 12.42.19.png Screenshot 2019-08-06 at 12.51.12.png
  • Casual Listener
  • Hello,   There is an issue which bothered me for months now.    I often have spotify up on my second monitor while working. Because it is not the only winow I need to have open bes...
  • DanifC
  • Composer
  • 850 Views
  • 1 replies
  • 6 likes
  • 850 Views
  • 1 replies
  • 6 likes

New Releases "New albums & singles" hasn't updated in weeks

I was a regular user of the "New albums & singles" page that could be found under Browse -> New Releases. However the last releases shown there are from 2018, if I'm not mistaken out of the last week of 2018. It is the same thing for a couple of Germ...

  • Casual Listener
  • I was a regular user of the "New albums & singles" page that could be found under Browse -> New Releases. However the last releases shown there are from 2018, if I'm not mistaken out of the la...
  • Foxy72
  • Visitor
  • 559 Views
  • 4 replies
  • 0 likes
  • 559 Views
  • 4 replies
  • 0 likes

Bugreport: bad advertisement placement on desktop UI

See picture, bottom advert covers the texts from the content, which is already scrolled to the bottom and cannot moved further up to actually see what's there. Edit: OSX desktop client.

Screenshot 2019-07-29 at 23.18.02.png
  • Visitor
  • See picture, bottom advert covers the texts from the content, which is already scrolled to the bottom and cannot moved further up to actually see what's there. Edit: OSX desktop client.
  • Rene01
  • Community Legend
  • 484 Views
  • 1 replies
  • 0 likes
  • 484 Views
  • 1 replies
  • 0 likes

Playlist Information Won't Save/Update

Plan: Spotify PremiumCountry: United States Device: Macbook Pro 15" 2017Operating System: macOS Mojave 10.14.5Spotify Version: 1.1.12.449.g4109e645 Brief description of the issue: When I update my playlist cover/description, it will initially show as...

  • Casual Listener
  • Plan: Spotify Premium Country: United States   Device: Macbook Pro 15" 2017 Operating System: macOS Mojave 10.14.5 Spotify Version: 1.1.12.449.g4109e645   Brief description...
  • 264 Views
  • 0 replies
  • 3 likes
  • Playlist Cover
    Playlist Cover image change
    playlist description
    playlist descriptions and photos
  • 264 Views
  • 0 replies
  • 3 likes

Collaborative Playlist

Hello! I have sent a collaborative playlist to my friends, but one of them can't open it at all on her iPhone 6 on the latest iOS. I have Premium, but she has a free account. USA.

  • Newbie
  • Hello!    I have sent a collaborative playlist to my friends, but one of them can't open it at all on her iPhone 6 on the latest iOS. I have Premium, but she has a free account. USA. &nb...
  • 174 Views
  • 0 replies
  • 0 likes
  • 174 Views
  • 0 replies
  • 0 likes

Playlist

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI used to filter my playlists on my Spotify app on Macbook. Apparantly this is no longer poss...

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I used ...
  • Loxer
  • Spotify Star
  • 287 Views
  • 3 replies
  • 0 likes
  • 287 Views
  • 3 replies
  • 0 likes

New Desktop update messes up scrolling with album art

PlanPremiumCountryUSA DeviceMacbook Pro late 2013Operating SystemMojave My Question or IssueWhen I listen to spotify on the desktop app, I like to have the album art as big as possible because I like to see it. However the album art uses the same sid...

  • Regular
  • Plan Premium Country USA   Device Macbook Pro late 2013 Operating System Mojave   My Question or Issue When I listen to spotify on the desktop app, I like to have the album art a...
  • valentino98
  • Visitor
  • 1137 Views
  • 2 replies
  • 5 likes
  • 1137 Views
  • 2 replies
  • 5 likes

Solved!! Spotify for Macbook Kaput

PlanPremiumCountryUSADeviceMacBookOperating SystemHigh Sierra 10.13.6 My Question or IssueI couldn't download recently added Mac "Local Files" onto my android Pixel phone. In desperation, I uninstalled Spotify on my mac, and have since found Apple no...

  • Music Fan
  • Plan Premium Country USA Device MacBook Operating System High Sierra 10.13.6       My Question or Issue I couldn't download recently added Mac "Local Files" onto my android...
  • Bethany_Dawn
  • Community Legend
  • 2211 Views
  • 10 replies
  • 0 likes
  • 2211 Views
  • 10 replies
  • 0 likes

[iOS][Search] OS X 10 no supported artwork glitching

On a mac mini the art work doesnt down load. The whole system is glitching in many ways. Spotify says it is not longer supported in few months and apple isnt providing updates. How do i revert to an older version of Spotify that will be more stable? ...

  • Visitor
  • On a mac mini the art work doesnt down load.   The whole system is glitching in many ways.  Spotify says it is not longer supported in few months and apple isnt providing updates.&nbsp...
  • Loxer
  • Spotify Star
  • 329 Views
  • 1 replies
  • 0 likes
  • iOS
    Search
  • 329 Views
  • 1 replies
  • 0 likes

[iOS][Connect] MacBook 10.9.5 - Spotify only available in Web Player

I can only use Spotify on the MacBook via "Web Player (Chrome)". Clicking on the Spotify in the menu bar simpy elicits yet another download and all I get is a black Spotify page that does nothing, altho it's shown in finder as another drive (like a b...

  • Newbie
  • I can only use Spotify on the MacBook via "Web Player (Chrome)".  Clicking on the Spotify in the menu bar simpy elicits yet another download and all I get is a black Spotify page that does nothi...
  • Loxer
  • Spotify Star
  • 4745 Views
  • 1 replies
  • 0 likes
  • Connect
    iOS
  • 4745 Views
  • 1 replies
  • 0 likes

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