latest update takes a long time to install on my Macbook pro

Reply

latest update takes a long time to install on my Macbook pro

nbtchicago
Casual Listener

Plan

Premium

Country

 USA

Device

Macbook Pro late 2016

Operating System

iOS 10.13.6

 

My Question or Issue

I have  downloaded the latest update and it is  just taking forever to install. The little window says: "Installing Spotify..." and nothing moves... I have tried it several times and the same thing.

 

Screen Shot 2018-08-14 at 18.11.19.png
3 Replies

Re: latest update takes a long time to install on my Macbook pro

Rock Star 16
Rock Star 16

Hey @nbtchicago,

 

Sorry to hear this. 

 

Could you try restarting your device? And do make sure you have a good internet connection. 

 

Let me know how you get on 😊

Billy-JRock Star 16
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Note: I'm not a Spotify employee.

Re: latest update takes a long time to install on my Macbook pro

nbtchicago
Casual Listener

Hi there- Thanks for  your suggestions. I have tried

1- restarting my laptop

2- disabling firewall

3- disabling virus protection

4- re-downloading the zip file and trying again

None has made a difference... I am at a loss.

Re: latest update takes a long time to install on my Macbook pro

Rock Star 16
Rock Star 16

@nbtchicago,

 

Hmm, could you try this out using a different connection to see if it makes a difference at all?

 

Let me know how it goes 😊

Billy-JRock Star 16
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
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