Announcements

Help Wizard

Step 1

NEXT STEP

"Can't play the current song" after couple minutes of inactivity

"Can't play the current song" after couple minutes of inactivity

Plan

Family (also happened on Premium previously)

 

Country

NL

 

Device

Macbook Pro 13-inch 2017

 

Operating System

macOS 10.15.4

 

My Question or Issue

Over the past couple weeks/months I have experienced an issue with the macos desktop version. Songs would play fine after start-up of the app. But after a few minutes of inactivity (not playing a song for say, 10 minutes) after pressing the play button on my mac again, the song would "play" (e.g. the song controls show the song is playing) but I would not hear anything. A couple seconds after I would get the "Can't play the current song" notification at the top of my screen. See the attached screenshot. After restarting my application it works again.

Some context: nothing changes about my internet connection in that time (no vpn or firewall changes).

I am a heavy user and over the course of a day this happens around 2-3 times.

 

Any help on this would be appreciated. Thanks!

 

 

 

Screenshot 2020-05-06 at 10.38.47.png
Reply
4 Replies

Let me guess: you're using Bluetooth device to listen the music when that happen?

Correct, I am using Sony bluetooth headphones.

After searching, this is probably a duplicate of https://community.spotify.com/t5/Desktop-Mac/quot-Can-t-play-current-track-quot-after-pausing/td-p/4....

 

Will continue the conversation there.

Ye, that bug has year age or even more 🤦‍♂️ Can you change title to
[BUG] "Can't play the current song" over Bluetooth after idle
or something like that? Thanks.

Suggested posts