"Spotify can't play this right now. If you have the file on your computer you can import it.

Reply

"Spotify can't play this right now. If you have the file on your computer you can import it.

user-removed
Not applicable

Hi! I keep getting an issue on both my Mac and my iOS device where only certain songs can play and other's can't. I tried reinstalling the apps on both my computer and my phone and still had the same problem. The songs that can not be played are completely random (regardless of being explicit, or on the same album of an other song that can be played)

 

Any ideas on how to fix this?

 

Plan

Premium

Country

Canada

 

Device

(iPhone 6s, Macbook Air 2017) 

1 Reply
Highlighted

Re: "Spotify can't play this right now. If you have the file on your computer you can import it

Rock Star 16
Rock Star 16

Hi there!

I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstall of the app. Just follow these steps.

If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?

I'll see what I can suggest next!

LoxerRock Star 16
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
SUGGESTED POSTS