Thanks for your patience while we continue to look into this.
We just wanted to let you know that we're still waiting to hear back from the relevant teams.
In the meantime, if you're getting the "Current track not available/Cannot play this song" error, then you should create a new thread in the relevant help board here, since this thread is about a separate error. We'll make sure to help you out there. Feel free to include a link to that thread here so that we can find it more easily 😉
For those of you seeing the ""Spotify can't play this right now" error, we'll let you know as soon as we have any updates.
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Hi, I'm having the exact same problem as everyone else here. Running on a Windows 7 machine which I have set up as a music server. Set up Spotify free version last night and chilled out to some Miles Davis for a couple of hours last night with no problems at all but today I tried to play the exact same album and the dredded blue banner popped up. Same deal, starts to play for about 5 seconds and then just scrolls through all the songs on the album and doesn't play any of them. Same with any other play list I tried. I tried logging in on my daughters account and have the same issue. I can play on my Samsung S7 phone no worries. Tried rolling back to an earlier version about 5 months old and same problem. This is clearly a major issue and seems to be doing Spotify no favors at all. I'll give it a month for a solution and then look to another app. Just glad I'm not one of the ones paying for it.
Re: "Spotify can't play this right now. If you have the file on your computer you can import it
Loxer said "Spotify would love to have all the world’s music available to everyone. However, some artists and tracks aren't currently available. This means that the artist hasn't made those greyed out songs avialable in your region."In that case the error mesage should say" Not available in your region".
The difficulty here is the error message is not specific. If that were addressed people would be in a beter positon to self diagnose.
Re: "Spotify can't play this right now." Songs stop after seconds.