"Spotify can't play this right now." Songs stop after seconds.

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Re: "Spotify can't play this right now." Songs stop after seconds.

hackmagic
Regular

Re: "Spotify can't play this right now." Songs stop after seconds.

himanijain
Regular

Windows 10, 64 bit

Plan: Premium, India

 

 

Screenshot (13).png

 

It has been almost 2 weeks. I have tried every single solution I could find. web player and android app works fine. 

Re: "Spotify can't play this right now." Songs stop after seconds.

hfstuart
Visitor

I am another one who gets this message and can't listen to my music.  I will have to cancel my account if this doesn't get fixed.  don't want to spend $10 a month for something that doesn't work.

Re: "Spotify can't play this right now." Songs stop after seconds.

jordan-230
Visitor

Unable to listen to any music, when I click the green 'play' button it just skips through all songs on playlist in 10 secs.image.pngError Message Displayed

Re: "Spotify can't play this right now." Songs stop after seconds.

Moderator
Moderator

Hey folks,

 

Thanks for your patience while we continue to look into this.

 

We just wanted to let you know that we're still waiting to hear back from the relevant teams.

 

In the meantime, if you're getting the "Current track not available/Cannot play this song" error, then you should create a new thread in the relevant help board here, since this thread is about a separate error. We'll make sure to help you out there. Feel free to include a link to that thread here so that we can find it more easily ;)

 

For those of you seeing the ""Spotify can't play this right now" error, we'll let you know as soon as we have any updates.

Thanks!

PeterModerator
 
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Re: "Spotify can't play this right now." Songs stop after seconds.

v0_fjqt-bk0m9
Newbie

When I click on "Go to Song Radio" the Song Radio playlist won't show up. Any solution on how to do this?

Re: "Spotify can't play this right now." Songs stop after seconds.

Moderator
Moderator

Hey folks,

 

Thanks for your continued patience on the matter.

 

We're going to move this thread back to the help boards, since it seems that users are posting about a variety of different error messages they are seeing.

 

Moreover, the error message described in the thread's title can have a number of different root causes which need to be treated as separate issues.

 

First, we need to establish whether your issue is account- or device-specific by trying out the following:

  • log in on the device using a different account
  • if that works, then the issue is account-specific
  • if not, then could you try a clean reinstall of the app?
  • if that doesn't work, could you try a different network connection?

If none of the above steps work, then we suggest you create a new thread describing your exact issue, including the troubleshooting steps you've already tried and:

  • your device + OS version
  • your exact Spotify version
  • a screenshot of the error you are getting
  • a detailed description of the behaviour of the app (e.g. songs skipping after X seconds)

Thanks! 

PeterModerator
 
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
 
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Re: "Spotify can't play this right now." Songs stop after seconds.

sceeta
Visitor

Hi, I'm having the exact same problem as everyone else here. Running on a Windows 7 machine which I have set up as a music server. Set up Spotify free version last night and chilled out to some Miles Davis for a couple of hours last night with no problems at all but today I tried to play the exact same album and the dredded blue banner popped up. Same deal, starts to play for about 5 seconds and then just scrolls through all the songs on the album and doesn't play any of them. Same with any other play list I tried. I tried logging in on my daughters account and have the same issue. I can play on my Samsung S7 phone no worries. Tried rolling back to an earlier version about 5 months old and same problem. This is clearly a major issue and seems to be doing Spotify no favors at all. I'll give it a month for a solution and then look to another app. Just glad I'm not one of the ones paying for it.

Re: "Spotify can't play this right now. If you have the file on your computer you can import it

C_Scotty
Visitor
Loxer said "Spotify would love to have all the world’s music available to everyone. However, some artists and tracks aren't currently available. This means that the artist hasn't made those greyed out songs avialable in your region."In that case the error mesage should say" Not available in your region".

The difficulty here is the error message is not specific. If that were addressed people would be in a beter positon to self diagnose.
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