"Spotify can't play this right now." Songs stop after seconds.

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Re: "Spotify can't play this right now. If you have the file on your computer you can import it

lkllnd93
Regular

I'm having the same issue.

Mac Book Pro, macOS 10.14.4 (18E226)

Spotify Version: 1.1.5.153.gf614956d

I tried reinstalling, deleting cache, adding stuff to my host file, updating spotify - nothing helps. The songs just play for half a second, then the error message pops up. Everything works fine when I use the web version. HELP

Re: "Spotify can't play this right now. If you have the file on your computer you can import it

arjanvl
Music Fan

@loxer,

I have tried setting the hosts file didn't solve it

I have logged out of spotify, and logged in to my son's spotify account, negative...

 

Sometimes the play works... at home there's no issues... could be I am just lucky... I don't know :(

Re: Mac Desktop app doesn't play many songs

sx5
Music Fan

I'm having the same issue, but as of late, songs don't even start playing; the bar is just greyed out like yours. It's really frustrating when you're paying for this service.

Re: Spotify Cant play current song

sx5
Music Fan

Greetings admin. Seems like a huge number of users (including me) are having the issue where songs stop playing at a certain point, or don't play at all. It's most likely an issue with the app itself when so many people are facing the problem. Most of us have tried every fix including clearing cache, reinstalling etc.

Re: Mac Desktop app doesn't play many songs

Rock Star 21
Rock Star 21

Hey @martinapugliese and @sx5,

 

Are those songs local files?

 

Can you please let me know your Spotify and OS versions, as well as the devices you're using?

BittencourtRock Star 21
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Re: Spotify Cant play current song

licoriceallsort
Newbie

I am having the same problem; I think it may have started with the last OS update? I tried the suggestion from the linked post to add new hosts for Spotify and it didn't fix the problem. 

 

I'm running Mac OS 10.14.4 and am now unable to stream any song on Spotify from my desktop app. I can play songs from my iPhone just fine, but the problem replicates on my phone if I select my desktop as the device to listen through—the songs key up but stop after 1 sec. 

Re: Mac Desktop app doesn't play many songs

martinapugliese
Casual Listener

@Bittencourt Sure!

My OS is macOS Mojave, version 10.14.4; the Spotify desktop app version is 1.1.5.153.gf614956d - this is the one I had just installed via downloading the installer from the site.

My other device is a ONE PLUS A6003 as it appears via Spotify Connect. The mobile app (which works fine) is version 8.5.2.759.

None of these is a local file, these are songs you find on the app. 
Note that on the phone (the One Plus device as per above) the same songs play just fine.

Also note I don't have the setting for "show unplayable songs" ticked.


All songs stop playing after 1 second.

Mars92
Casual Listener

Songs stop playing after a second on the Mac desktop app. I've changed cache location, did a clean reinstall of the app including deleting the cache and system files, logged out of all devices, restarted my computer multiple times and none of it made a difference.

 

I doubt it's an account level issue because the Spotify web player works fine, it seems to be an issue exclusively with the desktop application.

 

Originally when I noticed the issue, some songs played fine, but now it seems to be any song I try to play.

 

I am a Premium member in New Zealand using a MacBook Pro 2018 which is up to date with the latest version of macOS.

Re: Windows 10 - Spotify can't play this right now.

Plutokiss
Regular

Randomly tried it yesterday morning and it worked for a few songs, then for other songs on the same album it failed to play. It appears the issue is related to certain songs for some reason? Today, the same songs worked from yesteday, but I still can't listen to anything else.

 

On the specific album I am listening to, I can listen to the first 2 songs with no problem. Then it just starts skipping through my whole library of songs.

 

Tried clearing the local files again to see if that would resolve anything. Same results. All of these songs continue to work on the web player from the same computer, I just would prefer to use the desktop application.

 

Does the application not have a location for log files that I could take a look at?

Re: Windows 10 - Spotify can't play this right now.

LordoftheSith
Composer

On your desktop, go to Spotify settings. Scroll down to Proxy and update your proxy. Also, check to make sure hardware acceleration is on. Scroll back up and check the other settings to ensure the app is setup the way you want. After you've made all these changes, close the app, reboot your computer. Restart the app.

 

This should sove the problem. Let me know if it works for you.

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