Been having the same error for over a week now. I've followed the instructions of many other threads, that all say the same. I've updated all the drivers on my PC, Re-installed the program multiple times with multiple restarts. Tried the Desktop and Microsoft App versions. It plays on web player, my phone, Google speaker. Every time I try to play any song, i just get the blue bar and the tracks are all skipping straight away. It is clear there is some form of issue but since Spotify have such a poor system for technical support I doubt it will ever get properly resolved.
I am expereience the same issue as described in the original post. The first couple seconds of a song will play then the error would appear.
2017 Mac Mini
Device OS and version
Spotify app version
Which of the above troubleshooting steps you tried
I have tried restarting my computer, and the clean reinstall as described. I cannot change networks or users. However, play.spotify.com works fine in my browsers, which should mean the network is not at fault.
I want to know that if I cancel my premium account can I continue to use the remaining days that I paid? Because its ridiculous that I've been dealing for days to solve that stupid problem in this forum with thousands of comments but still I cant play any songs more than 4sec. Is that what you call your customer service really? Well I do not want to find any answers in this ocean full of comments. i am quite busy for that!
The problem for me is with Spotify Premium (yep, I'm paying for something I'm not getting) on my HP Windows10. Everything was fine until a few weeks ago.
I've tried re-starting, I've tried reinstalling, I've turned off HW acceleration etc etc. Still no luck, still getting "Spotify can't play this right now" after it has played half a second of each song. However, everything still works fine on my phone under the same account.
Are you connected to a network using a Sophos UTM firewall? The problem appears to be with Windows 10 app and the firewall; any other combination is fine (iOS/ Android app, web player on Windows 10, etc.)