"Spotify can't play this right now." Songs stop after seconds.

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Re: "Spotify can't play this right now." Songs stop after seconds.

mineb
Regular

CountryTR

Device model - Dell Inspiron notebook

Device OS and version - core i7 7th Gen. / Windows 10 Enterprise

Spotify app version - 1.1.5.152.gf0f488f1 (Windows Store version)

Which of the above troubleshooting steps you tried 

Uninstall / Reinstall ,and i used different networks

Re: "Spotify can't play this right now." Songs stop after seconds.

RElston1
Regular
Hi BarefootNick

You may already have found this but - I've just updated my Sophos UTM 9 to
version 9.602-3 and Spotify now works again with AV and filtering on.

Re: "Spotify can't play this right now." Songs stop after seconds.

RElston1
Regular
Hi DavidGOnBowen,


You may already have found this but - I've just updated my Sophos UTM 9 to
version 9.602-3 and Spotify now works again with AV and filtering on.

Re: "Spotify can't play this right now." Songs stop after seconds.

DDR999
Regular

I have the same issue on the same OS version.

after following the steps of manually erasing trhe files (because we're still in 1998) the message is no more.

the songs still stop after 2 seconds, but no message, thank you for nothing.

Re: "Spotify can't play this right now." Songs stop after seconds.

DarkStarjammer
Casual Listener
Been having the same error for over a week now. I've followed the instructions of many other threads, that all say the same. I've updated all the drivers on my PC, Re-installed the program multiple times with multiple restarts. Tried the Desktop and Microsoft App versions. It plays on web player, my phone, Google speaker. Every time I try to play any song, i just get the blue bar and the tracks are all skipping straight away. It is clear there is some form of issue but since Spotify have such a poor system for technical support I doubt it will ever get properly resolved.

Re: "Spotify can't play this right now." Songs stop after seconds.

AudiophileJohn
Newbie

Hello,

 

I am expereience the same issue as described in the original post. The first couple seconds of a song will play then the error would appear.

 

Country
USA

Device model

2017 Mac Mini 

Device OS and version

macOS 10.14

Spotify app version

1.1.5.153.gf614956d

Which of the above troubleshooting steps you tried

I have tried restarting my computer, and the clean reinstall as described. I cannot change networks or users. However, play.spotify.com works fine in my browsers, which should mean the network is not at fault. 

Re: "Spotify can't play this right now." Songs stop after seconds.

mineb
Regular

Plan

Premium

Country

Turkey

Device

Dell Inspiron 15 Notebook

Operating System

Windows 10 Enterprise

 

My Question or Issue

I want to know that if I cancel my premium account can I continue to use the remaining days that I paid? Because its ridiculous that I've been dealing for days to solve that stupid problem in this forum with thousands of comments but still I cant play any songs more than 4sec. Is that what you call your customer service really? Well I do not want to find any answers in this ocean full of comments. i am quite busy for that!

Re: "Spotify can't play this right now." Songs stop after seconds.

DavidGOnBowen
Regular

@REIston1,

 

Thanks - we don't have UTM - we use XG.

 

Still, installing an old version of Spotify worked... until Spotify upgraded it. I've been looking for a setting that lets me prevent upgrades.

 

Annoyed at the crappy support.

Re: "Spotify can't play this right now." Songs stop after seconds.

wnplpg
Casual Listener

The problem for me is with Spotify Premium (yep, I'm paying for something I'm not getting) on my HP Windows10. Everything was fine until a few weeks ago.

 

I've tried re-starting, I've tried reinstalling, I've turned off HW acceleration etc etc. Still no luck, still getting "Spotify can't play this right now" after it has played half a second of each song. However, everything still works fine on my phone under the same account.

 

Re: "Spotify can't play this right now." Songs stop after seconds.

RElston1
Regular
Hi,

Are you connected to a network using a Sophos UTM firewall? The problem
appears to be with Windows 10 app and the firewall; any other combination
is fine (iOS/ Android app, web player on Windows 10, etc.)

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