song won’t play

[atlysian_]

Spotify Premium Subscription 

Country: Australia

Device

iPhone 13, Macbook Air 2020 (both up to date)

My Question or Issue

One song in my playlist can’t be played on my laptop (Macbook) but can be played on my phone. 

[Dian]

Hey @atlysian_,

Thanks for posting in the Community.

Is this a song from the Spotify catalogue or a local file? What's it called?

Have you tried to get the song to play on your Mac with a different account or via a different network?

It's always worth it to perform a clean reinstall, so the most common issues get out of the way. Here is how to do one.

Keep us posted how that went,

Cheers!

[William241]

The quickest solution to try is to close and then reopen Spotify. If you're using Spotify on the desktop, select File > Quit Spotify. In the Spotify mobile app, close and reopen the app. If you're using the Spotify web app, close and reopen your browser.

Regards,

Will