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spotify mac client not loading content

spotify mac client not loading content

Plan: premium 

Country: USA

2016 IMac running latest OS

 

When I launch the Spotify desktop software on my iMac the application seems to load normally, however, content pulled via the internet within the application (effectively everything you need)  does not load. Mobile account works normal. Other applications and browsers working fine Internet speed test normal.  Anyone else having this issue? 

 

JV
Screen Shot 2019-05-01 at 4.52.24 PM.png
Reply
1 Reply

Hey @MilesColtrane.

 

Thanks for getting in touch!

 

Hmm, that's not supposed to happen obviously! Have you tried reinstalling the app? You can read here how.

 

If that doesn't help, we'd like to find out if it's account related. Do you have the chance to try a different account?

 

Let us know what the result is.

 

Have a nice day!

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