spotify songs skip down when i try to play anything

[KaliBlue_]

Whenever i try to play any song, it skips down 5-6 songs and then the songs don't have any sound, tats the best i can explain for now because i don't know what's going on

[KaliBlue_]

Im on the webplayer if that helps, im trying on the app now

[Yordan · Accepted solution]

Hi there @KaliBlue_!

Which browser do you use? You can try clearing your cookies and cache (or use a private / incognito window) to see if that would fix the issue. If possible, try with another browser to see if the issue is present there.

If you use any VPN / Proxy, disable them as they might be affecting the playback.

Let us know how it goes. Cheers!