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Help Wizard

Step 1

NEXT STEP

stop stopping mid-album

stop stopping mid-album

 

Plan

Family Premium

Country

 USA

 

Device

(iPhone 8, iMac)

Operating System

(iOS most current)

 

My Question or Issue

Is there a good way to keep spotify playing? I have been verry frustrated lately that Spotify has been playing 1-3 songs in an album and then it just tops (at the end of a track). It sucks to have to getmy phone out and start playing again (not sure which song just played). super lame.

 

I have seen lame ideas about toggeling the mucis quality to low and then back to the high quality setting. 

 

I listen to lots of music...am I being throttled? 

 

Reply
1 Reply

Hey @mattd008.

 

Thanks for getting in touch!

 

The music shouldn't stop without reason. It's possible however that you don't have enough range or bandwidth. Have you tried lowering the quality and leaving it like that to see if this helps?

 

If it doesn't help, try to reinstall the app using these instructions.

 

Hope it helps! Let us know if you have further questions.

 

Have a nice day

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