unable to add a profile picture

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unable to add a profile picture

Casual Listener

can't find anyway to add a profile picture on desktop app - tried all the solutions on here and nooptions are working

 

macbook pro

travelling in nairobi

 

3 Replies
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Re: unable to add a profile picture

Composer

Hey @joosedigital!

 

You should defintely be able to add a profile picture! Here's what to do:

 

Open your Spotify App

Click on your username in the top right corner

Once it takes you to the next screen, you should see the option "Change" below the sillouhette

 

Hope that helps!

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Re: unable to add a profile picture

Casual Listener
Nope - as i said i read and tried everything before writing here - no
change picture option ever shows!
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Re: unable to add a profile picture

Rock Star 16
Rock Star 16

Hi there!

I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstall of the app. Just follow these steps. It should look like this when you try to change it through the app:

 

Screenshot 2018-11-30 at 17.48.26.png

 

Have you tried to do that from your Spotify account page?


If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?

I'll see what I can suggest next!

LoxerRock Star 16
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