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unable to change cover picture for playlist

Solved!

unable to change cover picture for playlist

Plan

Premium

 

Device

Macbook Pro 2012

 

 

My Question or Issue

Yesterday and today I haven't been able to change the cover picture for any of my playlists, it says "Failed to save playlist changes. Please try again" I have tried on several playlists, there's no update available, and I've tried starting the app again.

 

I'm not sure what else to try.

Reply

Accepted Solutions
Marked as solution

Hi @Millyjc

 

Welcome to the Community!

 

You mentioned that you've already reinstalled the app, but would you mind going through the steps of a clean reinstall, as it's more thorough than a normal one?

 

On another note, could you let us know if the issue happens over 3G/4G, WiFi, or both? Also - can you try using a different connection to see if that makes a difference?

 

If this doesn't do the trick, we suggest that you try again from a different device following these steps.

 

Cheers - Let us know how it goes!

EniModerator
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
 
“Music acts like a magic key, to which the most tightly closed heart opens.”– Maria von Trapp

View solution in original post

1 Reply
Marked as solution

Hi @Millyjc

 

Welcome to the Community!

 

You mentioned that you've already reinstalled the app, but would you mind going through the steps of a clean reinstall, as it's more thorough than a normal one?

 

On another note, could you let us know if the issue happens over 3G/4G, WiFi, or both? Also - can you try using a different connection to see if that makes a difference?

 

If this doesn't do the trick, we suggest that you try again from a different device following these steps.

 

Cheers - Let us know how it goes!

EniModerator
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
 
“Music acts like a magic key, to which the most tightly closed heart opens.”– Maria von Trapp

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