very sluggish performance on Mac Desktop while Android Phone is great

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very sluggish performance on Mac Desktop while Android Phone is great

dadoonan
Regular

Plan

Premium

Country

USA

 

Device

iMac

Operating System

10.13.6

 

My Question or Issue

 

I've been using Spotify Premium for a number of years, but over the past few months the performance on my iMac is VERY SLUGGISH. At times its so bad, I've had to use my Android phone to run Spotify on the desktop.

 

I've followed suggestions elsewhere re: deleting all the Spotify cache, but that did nothing to solve the issue.

 

The sluggish is most pronounced when Photoshop is running. Considering I have Photoshop open most of the day, the situation is very frustrating.

 

Ideas anyone?

david

 

4 Replies

Re: very sluggish performance on Mac Desktop while Android Phone is great

Rock Star 15
Rock Star 15

Hi there!

I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstall of the app. Just follow these steps.

If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?

I'll see what I can suggest next!

LoxerRock Star 15
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Re: very sluggish performance on Mac Desktop while Android Phone is great

dadoonan
Regular
Thanks.

Would hate to lose all of my playlists, so is there a way to save them first?

Re: very sluggish performance on Mac Desktop while Android Phone is great

Rock Star 15
Rock Star 15

Hey @dadoonan,

 

Nothing worry!

Everything you have already saved and listened to is synced to your account.

 

Nothing will get lost! :)

 

LoxerRock Star 15
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Re: very sluggish performance on Mac Desktop while Android Phone is great

dadoonan
Regular
Thanks!


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