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when i click on some song it plays some other and i am not able to access my queue

when i click on some song it plays some other and i am not able to access my queue

Plan free

Free/Premium

Country india

 

Device

macbook and a google home mini

Operating System

mac os mojave

My Question or Issue

This only happens sometimes but whenever i click on any song it plays some other which i have never listened to and it does not even allow me to view the queue when that happens

Reply
1 Reply

Hey there @user-removed, 

 

Thanks for searching for the answer you need here! 
 

Let's start with a clean reinstall of Spotify on your MacBook since this step will make sure you get a fresh app version in case some corrupted files are causing what you describe. Check out this help page in order to find the steps for clean reinstall on the affected device. Once you’ve performed the clean reinstall you'll need to re-download your offline music and podcasts. 

  

If you still observe the same after performing the clean reinstall, try logging in with a different Spotify account on your device to check if it's an account-related issue. If it works with another account, you can follow the steps in this Spotify Answer next. 

 

Keep us posted! We'll be here if you have any questions. 

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