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電腦沒接耳機時會顯示無法撥放此內容,接上耳機後才可正常使用

電腦沒接耳機時會顯示無法撥放此內容,接上耳機後才可正常使用

電腦是windows,硬體都符合要求,權限都有開,也試過重新安裝但還是沒有改善
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1 Reply

Hey there,

 

Thanks for reaching out to the Community about this. We hope you don't mind us answering in English as this is the official language of the forum 🙂

 

Just to confirm, have you tried a clean reinstall instead of the regular one? We recommend this step as it'll remove the old drivers first and then install the new ones. This tends to solve issues with the app's performance on Windows devices. Give your device a quick restart as well before you open the newly installed app. 


We can also suggest that you try updating your computer's drives to make sure you have the latest version. Read more about how to do that here
 

In case the issue persists, it'd be great if you could tell us the exact make and model of the affected device, its operating system, as well as your Spotify version. Any screenshots (or a quick video) you can provide will also be helpful to identify what's causing the issue.

 

We'll be on the lookout for your reply. 

LyubkaModerator
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