Account and Email inconsistencies

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Account and Email inconsistencies

user-removed
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So I tried to change my email used on my spotify account to my second email but it says that the email is in use. So, I tried to sign in to the 'account' on the second email using every password I could think of but it doesnt work. I then tried to recover the 'account' using the second email but it says there isnt an account using it...

Is there or isnt there an account using that email? How can I change my accounts email?

 

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If anyone has had this or knows anything about it I would greatly appreciate your help!

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Re: Account and Email inconsistencies

Moderator
Moderator

Hey @user-removed.

 

Thanks for getting in touch with us. We'll be glad to help 🙂

 

The best thing to do is to get in touch with our Customer Support team, who will be able to take a look backstage and locate any accounts which might be inactive.

 

Hope that helps!

PeterModerator
 
Help others find this answer and click "Accept as Solution".
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1 Reply
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Solution!

Re: Account and Email inconsistencies

Moderator
Moderator

Hey @user-removed.

 

Thanks for getting in touch with us. We'll be glad to help 🙂

 

The best thing to do is to get in touch with our Customer Support team, who will be able to take a look backstage and locate any accounts which might be inactive.

 

Hope that helps!

PeterModerator
 
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
 

View solution in original post

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